Alitak Bay Tours and Activities

Super clean, appeared to be newer construction, well decorated, comfy beds with good bedding. More spacious than a typical hotel room and true queen beds. My expectation was hotel with a front desk, but more of a VRBO feel. Call to check in and get the lock box code to get your key...super simple and the folks on the phone were kind and helpful...made staying an extra night a no brainer. Thanks, James

The room was quite nice. However; We had 3 problems with the housekeeping staff: First, we discovered that there was only 1 coffee mug in the room and this was not corrected by the staff who cleaned - so we had to call for a 2nd mug. Second, the housekeeping staff did not remove the obviously used, dirty wash clothes. and Third - we were ready to pack up to leave and discovered the housekeeping staff had THROWN AWAY our cooler! It was made of compostable cardboard and was inexpensive - but we needed it for my medication and for food that we were traveling with. We had to leave to get to an excursion and they were not able to do anything to help us. All they did was have their housekeeping manager investigate and write a letter of apology a couple of days later. We had to replace the cooler. There was no mention of reimbursing us or anything like that. When you are paying the prices at a luxury resort like Alyeska, these issues should not have happened.