8 restaurants, breakfast, lunch, dinner served; Mediterranean cuisine
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Reviews of Pine Cliffs Ocean Suites, a Luxury Collection Resort & Spa

5 out of 5
Pine Cliffs Ocean Suites, a Luxury Collection Resort & Spa
Praia da Falesia, PO Box 644, Albufeira

Reviews

9.0

Wonderful

Rating 10 - Excellent. 47 out of 73 reviews" "
Rating 8 - Good. 16 out of 73 reviews" "
Rating 6 - Okay. 8 out of 73 reviews" "
Rating 4 - Poor. 0 out of 73 reviews" "
Rating 2 - Terrible. 2 out of 73 reviews" "

9.8/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Isabelle

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Pine Cliffs was incredible. The resort is stunning. We got engaged there, which was the highlight of our trip. The resort is close to nearby towns, hiking trails and attractions in Algarve. Everything is a short taxi away or they have a rental car service on the property. It was very convenient for our trip to Lagos. An ideal location in between everything with its own private beach. Staff was very friendly. It was warm and perfect beach weather in April. Did not have to pay for chairs on the beach. Be warned that it is a family resort with lots of kids. If you are going as a couple you may not be into that. I would stay there again. If you are looking for fresh fish, go off resort. All resort restaurants are over priced for catch of the day 120€ pp. If you go in town (Albufeira or to marina), catch of the day is 20€ pp and amazing food. The resort has a market on the Main Street, which is very handy for buying drinks, quick snacks or sunscreen. Bonvoy members: you cannot get points for your stay by booking through Expedia. I would recommend booking direct through Marriott.
Stayed 8 nights in Apr 2024

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The entire property was in pristine condition, the room, the spa, restaurants and all other public areas. My only regret is only being able to stay there for two nights due to a tight travel schedule. We have promised to return and stay on the property for an entire week!
Stayed 2 nights in Oct 2023

8/10 Good

Sebastian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful Family resort
The Ocean suites are brilliant. Pools are lovely. Facilities, beach, surroundings grounds are idyllic. It is perfect for a holiday with kids - so much to do and areas to wander around. Felt very relaxing. Hotel staff are lovely and helpful. Downsides - not much variety for food and restaurants within the resort. Half of them closed or you can’t get a reservation. All of the kids food was covered in salt and not much variety or healthy options. Also the staff in the fine dining restaurants (particularly o pescador where we ate twice) are not as friendly or helpful and service is not 5 star quality. But staff at breakfast and the cafe and within the hotel/reception are very lovely and helpful. Overall I would return and felt like it was very good value for money.
Stayed 9 nights in May 2023

10/10 Excellent

Gino D

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing property! Amazing service!
Stayed 2 nights in Apr 2023

6/10 Okay

Chloe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Apr 2023

10/10 Excellent

Janet

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great location. Well maintained. Friendly staff.
Stayed 7 nights in Mar 2023

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities
This is a beautiful property with an amazing beach. The 2 bedroom was suite was perfect for the 4 of us. Several restaurants within walking distance.
Stayed 2 nights in Mar 2023

10/10 Excellent

Neil

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent experience but many things were closed during the off season
Stayed 2 nights in Nov 2022

10/10 Excellent

Megan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful resort very family friendly
Really enjoyed our stay here. Tons of stuff for the kids but still had a luxury hotel feel. We stayed in the Ocean suites 2 bedroom) and with the kids it was helpful to have the kitchen and washer/ dryer.
Stayed 1 night in Aug 2022

10/10 Excellent

James

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Great property
Stayed 3 nights in Jun 2022

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Apr 2022

10/10 Excellent

Jeremy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
An excellent experience overall. The staff were amazing. The food was excellent. The amenities are top-notch. The view, by far is the highlight and the best.
Stayed 7 nights in Nov 2021

10/10 Excellent

Miriam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing!
It was such a beautiful resort to celebrate our anniversary. The property is located right off the cliffs and has a private access to the beautiful shores. Highly recommend this property and all the accommodations they offer!
Stayed 3 nights in Nov 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing location and facilities
A beautiful property with access to an amazing beach. In the off season so not many restaurants were open and the ones that were, weren’t the best and expensive.
Stayed 3 nights in Nov 2021

10/10 Excellent

Mark

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent time at the Ocean Suites, worth every penny!
Stayed 7 nights in Sep 2021

6/10 Okay

Ian

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I wouldn't say this is a 5 star hotel. Certainly not a £420 a night hotel.
Stayed 10 nights in Aug 2021

10/10 Excellent

Elzbieta

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great for young kids
Heaven for families!! We have an under 2 year old and it had great facilities, even IT help with baby monitor, but the best was a massive lawn woth sun loungers where we could just spend a whole day in a shade of pine trees. Staff super nice too
Stayed 7 nights in Jul 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Room service sometimes slow and forgetful, charged for ice :/ some of the restaurants weren’t open so little choice. Apart from that lovely hotel great beach access :)
Stayed 6 nights in May 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
This is a huge property with many activities available on-site for families of all ages to enjoy. The rooms are generous in size although the in-room amenities (like towels and coffee pods) were only sporatically supplied. We visited in the brief window of Portugal being a "green" country for the UK, so the hotel was still in the process of gearing up for such large crowds and the lack of staff was felt in certain areas. Breakfast at the hotel restaurant, for instance, was a zoo and best avoided. In general, the wait for any food and drink service was excessive, but at least the guests had a beautiful environment and lovely weather in which to wait. I would return.
Stayed 7 nights in May 2021

8/10 Good

Turan

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Fab resort but needs better management
The resort is excellent, technically a small village. Great cliffs, beach and with plenty of greens. The rooms are comfy and large enough. Main problem in this visit was the resort wasnt built to cope with so many people.It was packed and was almost impossible to get a table in any of the restaurants. I felt really sorry for the waiters who were running around like headless chicken to meet the demand. The breakfast que remind me of communist era people queing to buy simple goods. It was clear the number of facilisties didnt meet the demand to some extent due to understaffing. Another issue was reception staff, many struggled with english and we were given wrong information on few occasions.
Stayed 4 nights in May 2021

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location and great restaurants! Shame they couldn’t provide English newspapers though!
Stayed 7 nights in Sep 2020

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2020

2/10 Terrible

Jill, London

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
This place was far too busy. It did not have sufficient sun loungers. They charged 90 Euro’s for a sun lounger in the beach. Food in restaurants was poor except for the Japanese restaurant. One to be avoided
Stayed 6 nights in Aug 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Exceeded our expectations. This was our first visit to Pine Cliffs and we are already planning to go back.
Stayed 4 nights in Feb 2020

10/10 Excellent

Sabeeh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay
What an amazing resort! The staff were lovely. They catered to our every need. The room (which we upgraded upon arrival for a fee) was clean, modern and comfortable. There was an issue with the bathroom sliding door but was fixed within 10minutes. Room service, although pricy, was great. The beach is amazing and only 5 minutes from the Ocean Suites resort. The spa is great! Prices are on the high side. Only thing that can be slightly improved is the breakfast. Although there was variety, it isn't the best breakfast I've ever had. And a long walk away! But that's being picky.
Spa pool
Sunset at beach nearby
Ocean Suites
Stayed 2 nights in Jan 2020
Response from pinecliffsoceansuites on Feb 17, 2020
Dear Sabeeh, we are very happy to learn about your pleasant experience here. Thank you for staying with us and we hope to welcome you again any time soon.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very good resort! It's fantastic for family
Stayed 1 night in Dec 2019
Response from pinecliffsoceansuites on Feb 17, 2020
Dear guest, thank for your review, we are very happy you enjoyed staying with us.

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome! Couldn’t be better!! Impeccable rooms, the amazing food, the well designed outdoors, the cliffs/ beach, the water ... just awesome!! Coming back soon!!!
Stayed 2 nights in Nov 2019

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly, polite and courteous staff throughout. Made our 18 m daughter feel v special and welcome.
Stayed 4 nights in Oct 2019

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Large quiet room with a view of the pool and golf course. The walk to the beach and the sunset over the cliffs are breathtaking. However, we were surprised to see that the private beach was so cramped. Also, the food was very expensive and not very good compared to local restaurants.
Stayed 7 nights in Sep 2019

6/10 Okay

JB, Newport Beach, CA

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Let me first start by saying that there is no doubt that the property is beautiful and that the facilities are consistent with what you would expect from a luxury resort. However, the staff is inattentive and scarce. Additionally the food prices at the resort are almost 5x-8x higher than even the highest-end luxury restaurants in Portugal. We had dinner for 4 at the piri piri steak house and spent nearly 460 euros. Having spent time in Lisbon and Porto before our arrival, we had become well-versed with the expected prices in Portugal; and there is no other way to say it, the food at the resort is a rip off! Had the food been something spectacular I would not have cared as much, but the food is mediocre at best. My feeling is that it’s a good place to stay and relax but do not buy anything from there. Another example is the 50 euro bottle of sunscreen I bought from the pharmacy there. As I said, buy nothing from there!
Stayed 4 nights in Sep 2019

10/10 Excellent

Anna

Liked: Cleanliness, property conditions & facilities, room comfort
Staff very friendly. Desorganized and messy breakfast at the two options included.
Stayed 4 nights in Jul 2019
Response from pinecliffsoceansuites on Jul 15, 2019
Dear Anna, thank you for your valuable feedback. We apologize for the bad experience at the breakfast as we have started to serve it at Corda Café for one month now and we are still refining the service. We hope to see you again soon! Best regards!

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 5 nights in Jun 2019
Response from pinecliffsoceansuites on Jul 15, 2019
Thank you for providing us your valuable feedback. Best regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019
Response from pinecliffsoceansuites on Jul 15, 2019
Thank you for providing us your valuable feedback. Best regards!

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Beautiful property and great staff. Service at restaurants needs work. Also pools are not heated and are quite cold for kids.
Stayed 6 nights in Jun 2019
Response from pinecliffsoceansuites on Jul 15, 2019
Thank you for providing us your valuable feedback as we are constantly trying to improve our services and facilities. Best regards!

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This s a stunning resort in every regard
Stayed 7 nights in May 2019
Response from pinecliffsoceansuites on Jul 15, 2019
Dear Roy, thank you for your lovely feedback. We are glad that you had a remarkable experience here. Always feel welcome back!

6/10 Okay

Verified traveller

Stayed 4 nights in May 2019

10/10 Excellent

Verified traveller

Stayed 4 nights in May 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The accommodation was super and suited our needs. However, we were disturbed daily from the noise and the view of the building site within 20 metres of our room and the pool area. There was a crane in use several times daily and there was a constant noise and disturbance from grinders, power tools and cement mixers throughout the working day. The hotel staff were pleasant when we voiced our concerns about the health and safety aspects of the disturbance and our concerns over health and safety when the crane arm was swinging over into the pool area. However, they did nothing about it and worse more never thought it important enough to advise us prior to our visit. We should have had the option to move to alternative premises rather than have to put up with the disturbance which rather ruined our holiday.
Stayed 10 nights in Apr 2019
Response from pinecliffshotel on May 8, 2019
Thank you for taking your time to give us your valuable feedback.We apologize for the noise problem caused and we are sure to work to improve that. Best regards!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Nov 2018

8/10 Good

Fiona, Lisbon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was excellent and staff lovely just a few details missing but overall was fantastic!
Stayed 3 nights in Oct 2018
Response from pinecliffsoceansuites on Mar 19, 2019
Dear Fiona, thank you for your comment. We are glad you had a lovely stay and we hope to see you again soon. We are always trying to improve our services and deliver the best experience for our guests. Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Sep 2018

10/10 Excellent

Owen, Cardiff

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great suite annex to main hotel - great facilities in room and really perfect for our young son to play and explore. 2 bedroom suite was good for 4 adults and a toddler, but probably not more than that. Beach lovely, many swimming pools across the resort. Play park for children was a little basic I felt but okish - looks better than is online. Great family resort overall would def go back 100%.
Stayed 7 nights in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2018

6/10 Okay

Sven

Liked: Cleanliness, property conditions & facilities, room comfort
Nice location - rest very average
Nice garden concept and beach. Building / rooms w/o any charm - business like. Restaurants very average - &no good restaurant on the property
Stayed 3 nights in Jun 2018
Response from pinecliffsoceansuites on Mar 19, 2019
Dear Sven, thank you for your feedback. We are constantly working to offer a better service and experience to our guests, and such comments really help us with that effort. We hope to see you again soon! Best regards.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jun 2018

10/10 Excellent

Sarah, Bury st Edmunds

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really beautiful room and facilities. Good restaurants just outside of main gates. The breakfast buffet had lots of choice. The children’s playground is excellent. The food in the fish restaurant was very average. Two complaints - none of the pools are heated and were unusable. The path to the main gate is uneven and dangerous. Not great for children (or adults!) and walking in the road not so safe. We had a great time and will definitely return. Likely later in June so the pool water isn’t ice cold!
Stayed 4 nights in Jun 2018
Response from pinecliffsoceansuites on Mar 19, 2019
Dear Sarah, thank you for your feedback. We are always trying to improve our services and experience for our guests, and such comments really help us with that effort. Please, feel welcome for your next stay! Best regards.

10/10 Excellent

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Simply amazing
I had a perfect break with my wife and 8 month old daughter. We stayed in a 1 bed Ocean suite which was well equipped and fantastic quality. Perfect for a small baby as we were previously apprehensive, the hotel provided a good quality cot and high chair for our daughter and we were able to use the balcony to relax during naps. The kitchen was perfect for cooking during the evenings. We also utilised the in room baby sitting service one night which was excellent. My wife and I took the time to relax at the champagne bar, have cocktails at the lobby bar and visit the steakhouse. I can highly recommend the rack of lamb. The restraurants and bars are pricey as you would expect but if you’re looking for something simpler there are a handful of local snack bars just outside the front gates of the resort so you can choose as you please. The kids facilities are excellent and we look forward to visiting again next year and hopefully our daughter will be able to enjoy more of the park and recreations. Finally, as an avid gym goer the gym is as good as a commercial gym and running on the beach in the morning as the sun rises is spectacular.
Response from pinecliffsoceansuites on Mar 19, 2019
Dear Alex, thank you for such a lovely comment. We are glad to hear your stay here was so pleasant. Please, feel welcome for the next stay. Best regards.

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Oct 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
best hotel
the best hotel experience. The staff were so nice and helpful throughout and the food was excellent
Stayed 6 nights in Aug 2017
Response from pinecliffsoceansuites on Mar 19, 2019
Thank you for your lovely comment. Best regards!