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Reviews of Laguna Resort - Vilamoura

4 out of 5
Laguna Resort - Vilamoura
Rua do Zimbro, Apartamentos Turísticos Laguna, Loulé

Reviews

9.2

Wonderful

Rating 10 - Excellent. 85 out of 125 reviews" "
Rating 8 - Good. 29 out of 125 reviews" "
Rating 6 - Okay. 6 out of 125 reviews" "
Rating 4 - Poor. 3 out of 125 reviews" "
Rating 2 - Terrible. 2 out of 125 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

8.8/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

10/10 Excellent

Oswy, Kirkland

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The unit we stayed in was bright and airy, large patio doors, large windows, really distinct from conventional Portuguese builds. Loved the unit the setting was in a secure setting. The unit itself could do with more storage units for personal ware and more hooks to hang clothes, otherwise the kitchenette was well equipped, with even 2 ovens. All in all no complaints. Staff were very helpful, free bikes was a bonus.
Stayed 4 nights in Feb 2024
Response from Laguna Resort Vilamoura on Mar 10, 2024
Dear Mr. Oswy,Thank you for taking the time to review your recent stay with us.We are very pleased that you enjoyed your stay overall.We hope we can see you again at the Resort in the future.Kind regards,Laguna Resort - Vilamoura.

10/10 Excellent

John

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
All excellent
Stayed 9 nights in Jan 2024
Response from Laguna Resort Vilamoura on Feb 7, 2024
Dear John,Thank you for taking the time to review your recent stay with us.We are very pleased that you enjoyed your stay overall.We hope we can see you again at the Resort in the future.Kind regards,

10/10 Excellent

Darrell

Travelled with group
Liked: Cleanliness, property conditions & facilities
The staff were fantastic and couldn’t do enough for us. Rooms were spacious and the view over the golf course lovely. We were checking out early and the team gave us packed lunch for the day as we wouldn’t make breakfast.
Stayed 2 nights in Oct 2023
Response from Laguna Resort Vilamoura on Oct 27, 2023
Dear Darrell,First of all we want to thank you for your time and your precious comments.It was with great pleasure that we read your comments in order to demonstrate your contentment with the facilities and service provided by our team.Thank you very much!We hope to have the pleasure of welcoming you again at Laguna Resort!Our sincere greetings, Laguna Resort Vilamoura

8/10 Good

Maeve

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great stay. View from balcony is amazing. Breakfast is great. 30 min walking distance to marina or 5 min taxi. Disappointed that, when we enquired about getting more coffee pods for the coffee machine in our room we were told that we weren’t allowed more. (we only got 2 for a 6 day stay)
Stayed 5 nights in Oct 2023
Response from Laguna Resort Vilamoura on Oct 27, 2023
Dear Maeve,Let me thank you for staying with us and for posting your review.We are glad to hear that your time with us was well spent.Regarding the coffee pods, they are only provided at check-in.We do hope to have you again soon.Best regards, Laguna Resort Vilamoura

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, room comfort
Excellent!
Excellent property, great stay from start to finish. Good facilities, friendly and helpful staff and a good location.
Stayed 3 nights in Oct 2023
Response from Laguna Resort Vilamoura on Oct 27, 2023
Hi,First of all we want to thank you for your time and your precious comments.It was with great pleasure that we read your comments demonstrating your contentment with the facilities and service provided by our team.Thank you very much!We hope to have the pleasure of welcoming you again at Laguna Resort!Our sincere greetings, Laguna Resort Vilamoura

10/10 Excellent

Lesley

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Fantastic accommodation throughout - felt like I was on a retreat it was that relaxing. Stayed over looking golf course which gave us fantastic views (go armed with your mosquito repellant though) - the cafe and bar are well stocked and we enjoyed breakfasts and some lunches there. Pool area is lovely and all the staff are very friendly and helpful. Sadly the bar closed each night at 8pm - this may vary though depending on season. Ubers into Vilamoura and surrounding areas were always on hand and very reasonably priced (around 3.50 euro to Vilamoura) we would definitely book to go again
Stayed 7 nights in Oct 2023
Response from Laguna Resort Vilamoura on Oct 27, 2023
Dear Lesley,First of all we want to thank you for your time and your precious comments.It was with great pleasure that we read your comments in order to demonstrate your contentment for the facilities!Thank you very much!We hope to have the pleasure of welcoming you again at Laguna Resort!Our sincere greetings, Laguna Resort Vilamoura

10/10 Excellent

Susan

Stayed 1 night in Sep 2023
Response from Laguna Resort Vilamoura on Oct 3, 2023
Dear Susan,Thank you for your evaluation.Greetings, Laguna Resort Vilamoura

10/10 Excellent

Jeff

Stayed 1 night in Aug 2023
Response from Laguna Resort Vilamoura on Sep 7, 2023
Dear Jeff,Thank you for taking the time to review your recent stay with us.We are very pleased that you enjoyed your stay overall.We hope we can see you again at the Resort in the future.Kind regards,

10/10 Excellent

Henning

Liked: Cleanliness, room comfort
Stayed 3 nights in Jul 2023

8/10 Good

Jason

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
We’d stay again
Stayed 6 nights in May 2023
Response from Laguna Resort - Vilamoura on Jun 7, 2023
Dear Jason,Let me thank you for staying with us and for posting your nice comment.I am glad to hear that your time here was well spent.We do hope to have you again soon.Best regards,

8/10 Good

Tygran

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Nice, big place. The furniture requires soft legs for having no sound when moved. Also sound isolation between rooms is essential.
Stayed 6 nights in May 2023
Response from Laguna Resort - Vilamoura on May 23, 2023
Dear Tygran,Thank you for taking the time to review your recent stay with us.We are very pleased that you enjoyed your stay overall.We hope we can see you again at the Resort in the future.Kind regards,

8/10 Good

George

Liked: Cleanliness, room comfort
Stayed 5 nights in May 2023
Response from Laguna Resort - Vilamoura on May 15, 2023
Dear George,Thank you for taking the time to review your recent stay with us.We are very pleased that you enjoyed your stay overall.We hope we can see you again at the Resort in the future.Kind regards,

10/10 Excellent

Andrea

Liked: Cleanliness, room comfort
Fantastic Staff
Amazing stay due to the friendly staff as well as great property - breakfast was superb with staff going out of their way to ensure you had everything you wanted and to your liking - we stayed 3rd to 7th May and had perfect weather- due to an early pick up on the last day we were packed off with a breakfast box which we took to the airport! We will definitely be returning
Stayed 4 nights in May 2023
Response from Laguna Resort - Vilamoura on May 15, 2023
Dear Andrea,Thank you for choosing the Laguna Resort – Vilamoura for your stay!We appreciate you sharing how much you enjoyed your stay and the experience you spent with us.Thanks again for the kind remarks, and we hope you will stay with us again soon!Best Regards,

10/10 Excellent

Nichola

Liked: Cleanliness, room comfort
Outstanding!
It was absolutely fantastic, bright, spacious and beautiful. The staff are also outstanding. Big shout out to the gentleman thy made us an early breakfast as we departed early in the morning. Can’t wait to go back.
Stayed 3 nights in Apr 2023
Response from Laguna Resort - Vilamoura on Apr 13, 2023
Dear Nichola,Thank you for taking the time to review your recent stay with us.We are very pleased that you enjoyed your stay overall.We hope we can see you again at the Resort in the future.Kind regards,

10/10 Excellent

Chris

Liked: Cleanliness, room comfort
Recommended
Had a fantastic stay here, clean, modern and with everything you need for a relaxing week
Stayed 6 nights in Sep 2022
Response from Laguna Resort Vilamoura on Sep 24, 2022
Dear Chris,Thank you for taking the time to review your recent stay with us.We are very pleased that you enjoyed your stay overall.We hope we can see you again at the Resort in the future.Kind regards, Laguna Resort Vilamoura

10/10 Excellent

HERPAL

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and amiable staff,clean,nice views and close to port,5 min drive
Stayed 5 nights in Jun 2022
Response from Laguna Resort - Vilamoura on Jul 5, 2022
Dear Herpal, Let me thank you for staying with us and for posting your nice comment. I am glad to hear that your time here was well spent. We do hope to have you stay with us again soon. Best regards.

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, room comfort
Stayed 3 nights in Jun 2022
Response from Laguna Resort Vilamoura on Jul 5, 2022
Hi, Thank you for taking the time to review your recent stay with us. We are very pleased that you enjoyed your stay overall. We hope we can see you again at the Resort in the future. Kind regards

10/10 Excellent

Verified traveller

Travelled with group
Liked: Room comfort
hotel went out their way and put an extra single bed in our room as booked wrong which was amazing from them but we had ants in our rooms and 2 nights are towels wasn't changed.
Stayed 7 nights in Jun 2022
Response from Laguna Resort Vilamoura on Jun 29, 2022
Hi, Thank you for sharing your recent experience with us. I will be reviewing your comments to ensure the aspects mentioned are addressed. We look forward to welcoming you back in the near future. Regards,

4/10 Poor

Verified traveller

Business traveller
Liked: Cleanliness
Disliked: Room comfort
A nice place but a disappointing experience
When we got there, we were told we were the first to arrive, yet were placed in a ground floor apartment next to the pool - one that didn't get sun any time of the day. We asked for a different one, but was told it was full, despite there being 7 people by the pool and no more than a dozen cars parked on the property!! The A/C didn't work in either the lounge or the bedroom and for the three nights we stayed there, it wasn't working for 2 of them. We used their 'whatsapp concierge' to report this, but nobody replied.
Stayed 3 nights in Jun 2022
Response from Laguna Resort on Jun 29, 2022
Dear guest, First of all, we want to thank you for your time and your comments. We sincerely apologize that your stay has not matched your expectations. Unfortunately during your stay, there was no availbility for the room type booked therefore there wasn't availability for a room with more sun. Please be assured that having availability for a room with more sun this option would be offered as our main goal is to provide a unique and unforgettable experience to our clients. Please rest assured all aspects mentioned will be addressed, analyzed, and shared with the heads of each department. Regards, Laguna Resort Vilamoura

10/10 Excellent

Kim

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was perfect, clean spacious couldn’t fault it.
Stayed 7 nights in Aug 2021
Response from Francisco Baptista - Resident Manager on Aug 29, 2021
Thank you for staying with us. We are happy to know you had a wonderful time! Your feedback is truly appreciated!

10/10 Excellent

Bianca Alexandra

Travelled with group
Liked: Cleanliness, room comfort
Very good place to stay in Vilamoura!
We had a very nice stay at the hotel. The room was very spacious, clean, quiet and very well furnished. The kitchen was very useful and the room was easily accessible. There was a lot of free parking for the guests and the hotel was very close to the beach and to the center of Vilamoura (5-10 minutes away by car). The only downsides were that the bed was kind of hard and that the right way to get to the hotel was hard to find because the Maps app on iPhone leads you to the wrong hotel, you need to use Google maps to not be misled! We would come back for sure.
Stayed 4 nights in Jul 2021
Response from Francisco Baptista - Resident Manager on Jul 29, 2021
Dear Bianca, Let me thank you for staying with us and for posting your nice comment. I am glad to hear that your time here was well spent. We have already reported the GPS point to Google. We do hope to have you again soon. Best regards, Francisco Baptista - Resident Manager

10/10 Excellent

Karen

Stayed 14 nights in May 2021
Response from Francisco Baptista - Resident Manager on Jul 29, 2021
Dear Karen, On behalf of the entire team, thank you for your evaluation. We are very pleased to know that we are able to exceed your expectations and we hope to welcome you again on your next visit to the Algarve! Greetings, Francisco Baptista - Resident Manager

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Oct 2019
Response from Andreia on Nov 6, 2019
Estimado cliente, Em nome de toda a Equipa, muito obrigado pela sua avaliação. Esperamos ter o prazer de a receber novamente no Laguna Resort! Os nossos sinceros cumprimentos, Andreia Laguna Resort Vilamoura

10/10 Excellent

Mark

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Oct 2019
Response from Andreia on Oct 23, 2019
Dear Mark, Thank you very much for choosing us and for leaving a 10/10 rating. We do hope to welcome you again soon at our resort. Best regards, Andreia Laguna Resort Vilamoura

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic apartments very clean great staff, would definitely recommend
Stayed 7 nights in Oct 2019
Response from Laguna Resort Vilamoura on Oct 14, 2019
Hello, Thank you for taking the time to review your recent stay with us. We are very pleased that you enjoyed your stay overall. We hope we can see you again at the Resort in the future. Kind regards,

10/10 Excellent

Verified traveller

Stayed 5 nights in Sep 2019
Response from Laguna Resort Vilamoura on Oct 14, 2019
Hello, Thank you for taking the time to review your recent stay with us. We are very pleased that you enjoyed your stay overall. We hope we can see you again at the Resort in the future. Kind regards,

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2019
Response from Laguna Resort Vilamoura on Sep 26, 2019
Hello, Thank you for taking the time to rate your recent stay with us. We are very pleased that you enjoyed your stay overall. We hope we can see you again at the Resort in the future. Kind regards, Laguna Resort Vilamoura

10/10 Excellent

Kevin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Superb apartment 2 Bedroom deluxe, I can definitely recommend. Also the staff were very professional and couldn’t do more for you.
Stayed 1 night in Sep 2019
Response from José on Sep 10, 2019
"Dear,Kevin First of all we want to thank you for your time and your precious comments. It was with great pleasure that we read your comments in order to demonstrate your contentment for the facilities and service provided by our team. Thank you very much! We hope to have the pleasure of welcoming you again at Laguna Resort! Our sincere greetings," Regards José Santos

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great accommodation with amazing staff
We had a fantastic time! The team were so friendly and welcoming! The apartment was beautiful and tastefully decorated, and cleaned regularly for us! The food and served in the bar were great prices and delicious - apraxia thanks to Maria and the bar team who were barrels of fun! We will definitely be back, thanks for making our holiday so wonderful!
Stayed 7 nights in Aug 2019
Response from Andreia on Aug 28, 2019
Dear David, First of all, we want to thank you for your time and your precious comments. It was with great pleasure that we read your comments in demonstrating your contentment for the facilities and the service provided by our team. Thank you very much! We hope to have the pleasure of welcoming you again at Laguna Resort! Our sincere greetings, Andreia Laguna Resort Vilamoura

10/10 Excellent

Melanie

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful spacious apartments
It was amazing
Stayed 5 nights in Aug 2019
Response from Laguna Resort - Vilamoura on Aug 18, 2019
Dear Melanie, On behalf of the entire team, thank you for your evaluation! We are very pleased to know that we are able to exceed your expectations and that your stay was amazing! We hope to welcome you again on your next visit to the Algarve! Best regards, Tania Deffense Laguna Resort - Vilamoura

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment was spacious, bright, clean and modern. Will definitely be back again, lovely place.
Stayed 5 nights in Jul 2019
Response from Laguna Resort - Vilamoura on Jul 18, 2019
Hi, Thank you very much for your comments and evaluation! It is truly appreciated. We hope to see you again, soon. Best regards, Laguna Resort - Vilamoura

10/10 Excellent

GARETH

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Vilamoura Short Break
Great apartment in all respects
Stayed 4 nights in Jun 2019
Response from Laguna Resort - Vilamoura on Jul 1, 2019
Hello, Thank you for taking the time to review your recent stay with us. I am very pleased that you enjoyed your stay overall. We hope we can see you again at the Resort in the future. Kind regards, Tania Deffense

10/10 Excellent

Bridget

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
SUPERB
This place was superb, their were nine of us staying in three separate apartments and town house and all were excellent,would recommend anyone to stay here, will most definitely be staying here in the future
Stayed 7 nights in Jun 2019
Response from Laguna Resort - Vilamoura on Jul 1, 2019
Dear Bridget, Thank you for choosing the Laguna Resort – Vilamoura for your stay! We appreciate you sharing how much you enjoyed your stay and the experience you spent with us. Thanks again for the kind remarks, and we hope you will stay with us again soon! Best Regards, Tania Deffense

10/10 Excellent

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and very clean. Staff friendly. Location great
Stayed 6 nights in Jun 2019
Response from Laguna Resort - Vilamoura on Jun 23, 2019
Dear guest, Thank you for choosing the Laguna Resort – Vilamoura for your stay! We appreciate you sharing how much you enjoyed your stay and the experience you spent with us. Thanks again for the kind remarks, and we hope you will stay with us again soon! Best Regards, Tania Deffense Laguna Resort - Vilamoura

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2019
Response from Laguna Resort - Vilamoura on Jun 21, 2019
Dear guest, On behalf of the entire team, thank you for your evaluation. We are very pleased to know that we are able to exceed your expectations and we hope to welcome you again on your next visit to the Algarve! Greetings, Soraia Ventura Laguna Resort Vilamoura

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff all very friendly and couldn’t do enough for you .o my area to improve lack of on site shop to purchase essentials.
Stayed 7 nights in May 2019
Response from Reception on Jun 8, 2019
Dear guest, Thank you for taking the time to review our hotel. We are always looking for ways to improve and your comments have been noted for possible future development plans of the property. We hope to welcome you again in the future. Best Regards, Tania Deffense Laguna Resort - Vilamoura

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean and peaceful, good breakfast
Stayed 4 nights in May 2019
Response from Laguna Resort - Vilamoura on May 16, 2019
Good Morning, Thank you for choosing the Laguna Resort – Vilamoura for your stay! We appreciate you sharing how much you enjoyed your stay and the experience you spent with us. Thanks again for the kind remarks, and we hope you will stay with us again soon! Best Regards, Tania Deffense Laguna Resort - Vilamoura

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in May 2019
Response from Laguna Resort - Vilamoura on May 14, 2019
Hello, On behalf of the entire team, thank you for your evaluation. We are very pleased to know that we are able to exceed your expectations and we hope to welcome you again on your next visit to the Algarve! Kindest Regards, Soraia Ventura

8/10 Good

TANYA F.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019
Response from Reception on May 5, 2019
Dear Tanya, Thank you very much for sharing your experience with us. Thank you for your preference and we hope to see you soon. Best Regards, Tania Deffense Laguna Resort Vilamoura

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2019
Response from Reception on May 5, 2019
Hello, Thank you for choosing Laguna Resort Vilamoura and thank you for taking the time to review our hotel. We apologize if we didn't meet your expectations, and we hope to welcome you again in the future. Best Regards, Tania Deffense Laguna Resort - Vilamoura

8/10 Good

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice trip
Apartment was large, modern, clean and well equipped. Loved the cafe on site and the pastry service. We used both for breakfasts. The grounds and pool area were also very nice and not crowded (but we were there in April). There's not much in the immediate area but Vilamoura only a 25min walk, which was fine for us. Easy to get an uber quickly if you did want a ride. Vilamoura itself is clean and pleasant but not that much to do for us. We travelled into Faro for one day and then used the Zoomarine bus to visit there for the day. Having said this I imagine if we went in peak season we would probably just go to the beach everyday! Lots of choice of restaurants which were average prices, around 50/60 euros per meal. A very pleasant mini break overall.
Stayed 4 nights in Apr 2019
Response from Gonçalo Ferreira on Apr 15, 2019
Dear Katie, Thank you for the time taken to share your feedback. At Laguna Resort, we are continuously looking to improve our overall services and guest’s enjoyment, Laguna Resort takes great pride in exceeding our guest’s needs and fulfilling them. We look forward to welcome you in a near future. Warm regards, Gonçalo Ferreira

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great quiet location.. The hotel is very nice and the staff were very helpful. They even went beyond with a card and bottle of wine for a birthday which was very nice unexpected touch
Stayed 4 nights in Mar 2019
Response from Laguna Resort-Vilamoura on Mar 22, 2019
Dear Mr/Mrs, On behalf of the entire team, thank you very much for your evaluation. We are very pleased to know that we are able to exceed your expectations and we hope to welcome you again on your next visit to the Algarve! Greetings, Tania Deffense

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property while a fair walk outside of Vilamoura Marina is a really lovely spot. The staff could not do enough for us. Maria at breakfast was a pleasure to see every morning. Vasco in the evenings also would go above and beyond for you. Jose and Tania on reception were fantastic aswell.
Stayed 7 nights in Mar 2019
Response from Gonçalo Ferreira on Mar 20, 2019
Dear Guest, Thank you for the time taken to share your feedback. At Laguna Resort, we are continuously looking to improve our overall services and guest’s enjoyment, Laguna Resort takes great pride in exceeding our guest’s needs and fulfilling them. We look forward to welcome you in a near future. Warm regards,

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property is by far the best property ever I had a lovely view from my balcony of the golf course it was just BEAUTIFUL. I will highly recommend to anybody wanting to stay here so worth it!
Stayed 5 nights in Mar 2019
Response from Gonçalo Ferreira on Mar 13, 2019
Dear Guest, Thank you for the time taken to share your feedback. At Laguna Resort, we are continuously looking to improve our overall services and guest’s enjoyment, Laguna Resort takes great pride in exceeding our guest’s needs and fulfilling them. We look forward to welcome you in a near future. Warm regards,

10/10 Excellent

stuart

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
Nice place to relax with balcony overlooking the pool although pool too cold in feb. Slightly far out of Vilamoura if you don’t drive. We hired bikes so only took about 10 minutes to get into town. Fully equipped kitchen but plenty of restaurants in town.
Stayed 6 nights in Feb 2019
Response from Ferreira on Feb 20, 2019
Dear Stuart. Thank you for giving us a perfect rating and for recommending our resort to other travelers. I'm sure our entire resort staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to seeing you again soon. Take care! Gonçalo Ferreira Laguna Resort

8/10 Good

Vance

Liked: Cleanliness, staff & service, room comfort
Nice large apartment
Great place, large and the grounds surrounding were wonderful. Staff was wonderful at replacing the hair dryer that didn’t work but was kind of bummed when I got into the shower and only had semi warm water.
Stayed 1 night in Feb 2019
Response from Gonçalo Ferreira on Feb 20, 2019
Dear Vance. Thank you for your positive comments. I am so glad to hear that you enjoyed your stay with us! I hope your next stay is just around the corner. Contact us if there is anything we can help you with. Kindest Regards

10/10 Excellent

Appleby, Bath UK

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Superb stay, very helpful staff, lovely apartment, will return.
Stayed 3 nights in Feb 2019
Response from Gonçalo Ferreira on Feb 20, 2019
Dear Appleby. Thank you for giving us a perfect rating and for recommending our resort to other travelers. I'm sure our entire resort staff enjoyed catering to your needs as much as you enjoyed your stay. Looking forward to seeing you again soon. Take care!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Peaceful and spacious apartment complex.
Relaxing. Necessary to drive to Vilamoura centre or marina rather Than walking but reception desk very helpful ordering cabs if necessary.
Stayed 1 night in Sep 2018
Response from Carla Costa on Oct 10, 2018
Dear Guest, thank you for your review. We are very pleased to know that you enjoyed your stay with us. We will be looking forward to welcoming you again at the Laguna Resort. Kindly regards, Carla Costa.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing stay
Well equipped and spacious apartment. Quiet location but easy 20 min walk in to Vilamoura. Very helpful staff and nicely laid out pool area. Our special requests regarding a quiet room and late check out were granted. Really enjoyed sitting on the balcony looking out on the golf course and nature reserve. We had a great holiday.
Stayed 7 nights in Sep 2018
Response from Carla Costa on Oct 10, 2018
Dear Guest, thank you for your review, it´s very important for us in due to improve our services. We will be looking forward to welcoming you again at the Laguna Resort. Kindly regards, Carla Costa.

10/10 Excellent

B, Kent, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect in every way!
We were a group of three friends who had booked a deluxe apartment for 4 nights. Surprisingly on arrival we were shown to room 312, it appeared to be a free upgrade to a three bedroom, three bathroom, 4 balcony and roof terrace apartment - a triplex apartment stretching over three floors! It was amazing and really made our holiday! There was so much space for us and we couldn't have asked for anymore. The whole apartment was clean and fresh, with views over the golf course and out to sea. The beds were comfy, lots of storage for our stuff and all amenities were covered. The hotel staff were friendly and so helpful - full of advice on what to do and where to eat etc. They even helped us order a takeaway to our room and brought us up some milk in the morning for our tea (we forgot to buy milk at the local store). The pool was clean with enough beds for everyone and the green spaces were kept neat and well presented. I cannot express how impressed we were with the hotel, I would recommend it to everyone! We are so grateful to the staff for helping to make out stay so enjoyable. Thank you Laguna Resort, a holiday we will never forgot. It will be hard for the next hotel to live up to!
Stayed 4 nights in Sep 2018
Response from Carla Costa on Sep 27, 2018
Dear Guest, Thank you for your wonderful review, we will be very pleased to welcome you again next time you come to stay with us. With kind regards,