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Reviews of Intelier Airén

4 out of 5
Intelier Airén
Avenida Herencia s/n, Alcazar de San Juan, Ciudad Real

Reviews

8.8

Excellent

Rating 10 - Excellent. 72 out of 154 reviews" "
Rating 8 - Good. 66 out of 154 reviews" "
Rating 6 - Okay. 12 out of 154 reviews" "
Rating 4 - Poor. 2 out of 154 reviews" "
Rating 2 - Terrible. 2 out of 154 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

9.0/10

Amenities

8.6/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Patricia

Disliked: Staff & service, property conditions & facilities
The Hotel was not up to a 4 star rating in my opinion seemed under staffed. Had to look for Bar Staff Breakfast Staff was friendly but wasn't available when a cooked breakfast was required so went without!
Stayed 1 night in Aug 2022

10/10 Excellent

Mehmet

Stayed 1 night in Apr 2022
Response from recepcion on Apr 12, 2022
Muchas gracias por sus comentarios

8/10 Good

Carlos

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2022
Response from recepcion on Mar 1, 2022
Muchas gracias por sus comentarios

8/10 Good

Jaime

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen sitio para trabajo
Buen sitio, cerca de un parque perfecto para dar una vuelta o hacer ejercicio. A 1Km del centro y facil para aparcar y llegar. La cena no estaba rica, sinceramente deberian de mejorar ese aspecto.
Stayed 1 night in Oct 2021
Response from Jaime on Oct 13, 2021
Tomaremos nota para futuras mejoras. Muchas gracias por su comentario.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean, easy parking, good location, good breakfast, and good price.
Stayed 1 night in Nov 2019

6/10 Okay

Verified traveller

Liked: Room comfort
Disliked: Cleanliness
Ok for small town accommodation
Plentiful of free open air car parking and service at restaurant was fantastic. Dinner was simple but delicious and great value for money! The good stops here however. The room was relatively small and dimly lit. If you need power sockets by the bed side you would have to remove the lamps which made the room even darker. Balcony is a great touch but room is so small the furnitures block the balcony door from opening. Balcony is full of bird droppings and looked like it hasn’t been cleaned for weeks I wouldn’t even go outside. The in room safe was locked when I arrive and front desk said he had to write a note for the technician the next day as it was after 5pm and only the technician can open the safe. I then saw him put away the pen and empty paper notepad after I walked away. Had a small cut on the day of checking out and asked front desk if they had band aid or plasters. She thought for 1 second, shook her head, said no and then went back about her business. Note also that if you miss meal times, you will have to drive out into town to get food.
Stayed 1 night in Jun 2019

8/10 Good

S

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Enjoyable stay
I enjoyed my stay, help full staff and reasonable prices. Unfortunately was not able to make use of the Spa or pool due to time constraints. Room was good size and kept to a good cleanliness standard.
Stayed 4 nights in Jan 2019

8/10 Good

Jonathan

Best hotel in the area
Very good sized rooms and the hotel is in a good location for walking through the park to the town centre. The gym is very small and limited which is its only draw back. Overall, a very nice hotel which I've stayed in a number of times now.
Stayed 1 night in Sep 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
sevimlm
Good hotel, close to Campo de Criptana, La Mancha. Had dinner at the hotel and the food was quite nice and a reasonably priced. Huge parking area.
Stayed 1 night in May 2018
Response from Reception Desk on Jun 12, 2018
Thank you very much for your feedback!

8/10 Good

Raj, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best hotel in Town!
The hotel offers good facilities, but I was not able to use, due to my late arrival at the hotel.
Stayed 1 night in Jan 2018

6/10 Okay

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful interior but some flaws
Beautiful hotel and great view from the room. Dogs barking and loud guests kind of ruined the stay. Bed was ok but had much better in Spain. Doors don't do much for sound. Didn't use the restaurant but food looked good.
Stayed 1 night in Dec 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel
Breakfast was really good, spacious room. Beautiful outdoor area but nowhere to sit down in the garden. Pool was closed although there was 33 degrees. Well located to walk all around the place.
Stayed 1 night in Oct 2017

8/10 Good

Wai Ching Liza

Liked: Staff & service, room comfort
It's a nice hotel with nice restaurant. But the cleanliness of the hotel was a bit disappointed. The towel had stain on it and not really white. But the restaurant was quite good, the dinner was great.
Stayed 1 night in Jun 2017

8/10 Good

Lynne

Liked: Cleanliness, staff & service, property conditions & facilities
Good overnight stay
Very nice spacious room. The mates was a bit hard and the big pillows bulky and aukward. Convenient location.

10/10 Excellent

Stepehen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and comfy
Hotel was lovely. Very clean and comfortable. Located outside of main centre about a twenty minute walk. We had hoped to use the outdoor pool but this was our of action.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel and well positioned
Nice hotel for individual guests and weddings. There was an outdoor pool, but it closed at 8.00 pm which I think is too early during the summer. The rooms were big and had a seating area. I had to pay extra for breakfast but although it was buffet style, it was nice. I would recommend this hotel

10/10 Excellent

dsuhiti, Brisbane, Australia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for a stop over
Everything as promised, spacious room, free onsite parking, nice staff, good breakfast (extra), room was in good condition. Nothing to complain about.

10/10 Excellent

anthony, Somersham UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with a great price. Perfect
Great clean friendly hotel easy to find. Big rooms. Food excellent value for money all in all driest class stay and will stay again

10/10 Excellent

Horacio, México

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice!
Big room for Europe, very clean, good wifi, good breakfast and free parking! Very good option for our tour in Andalucía!!!

10/10 Excellent

California Roadman

Liked: Cleanliness, staff & service, room comfort
Great Hotel... but make sure you print a map to find it...
...that is not the map the booking website offers since the website map icon places this hotel in a totally different town a half hour drive way from its actual location. To make matters worse, my GPS wasn't very helpful as it couldn't interpret the address as stated by te booking website. So we drove around for over an hour and had to ask for directions several times. We were actually pretty lucky to get there. Lucky to guess correctly as to which town it is actually in since it is not in Ciudad Real or in the town the website map icon indicated, and lucky to find someone who recognized the name of the hotel since the street address wasn't helpful. So all of the above is a complaint about the booking site. The hotel itself was excellent and a great value. The room was very well appointed modern, and clean. Parking was right in front of the lobby.

10/10 Excellent

Toni & Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stopover, good value
Our 1st stop on the way home, super modern hotel, great room, brilliant Wi-Fi. It was a shame that the pool was closed the week before we arrived, we had driven 300 miles in 30+ degrees and were expecting to be able to use the pool. We walked into the town which was disappointing and eventually had a superb meal in the Hotel Restuarant Courtyard. There was a wedding on in the Hotel but we were not affected at all, we had the courtyard mostly to ourselves and the waitress was very helpful given her limited English. Bear in mind that the Restuarant Menu is limited at weekends.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Mikey, Boston, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Probably the best hotel in Alcazar
The only drawback with this hotel is that it is on the other side of town from the railway station. There's a taxi rank outside the station but you may have to drag the driver out of the bar opposite! The hotel itself is modern and, although on a main road, the room I was in was at the back, very quiet, with a balcony overlooking the garden and open air pool. The reception staff were efficient and spoke good English. They also arranged a taxi to get me back to the station on the morning of departure. The room was large and comfortable with a large double bed and the bathroom was immaculate, well-lit and well-stocked. The one slight problem was that I could hear people moving about in the next room, especially footsteps on the wooden floors, and they could probably hear me and my squeaky bathroom door in the middle of the night. The restaurant has an excellent menu. There's a version in English but the translator was not up to the task, so there was a bit of guesswork in selecting dishes. The young barman doubled as the waiter. He was very pleasant and well-presented but his English was not much better than my Spanish. The food was excellent and everything was well-served. Sadly, there was only one other table occupied so there was no real atmosphere. Breakfast offered a good range of juices, cold meats, bread products, conserves etc. with the same waiter in attendance (I assume he gets some time off). I do recommend this hotel if you want to stay in Alcazar.

10/10 Excellent

Asun

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Las habitaciones y el personal
Stayed 2 nights in Mar 2024
Response from recepcion on Mar 19, 2024
Muchas gracias por su comentario

6/10 Okay

Jose Manuel

Business traveller
Liked: Cleanliness, staff & service, amenities
problemas de ruido con el radiador del baño
Stayed 1 night in Feb 2024
Response from recepcion on Mar 19, 2024
Muchas gracias por su comentario

10/10 Excellent

Carole

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Qualité
Stayed 2 nights in Feb 2024
Response from recepcion on Mar 19, 2024
Muchas gracias por su comentario

10/10 Excellent

Marga

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

10/10 Excellent

PATRICIA

Stayed 1 night in Aug 2023
Response from Hotel Intur Alcázar de San Juan on Aug 29, 2023
¡Muchas gracias por su valoración Patricia! Nos alegra saber que disfrutó de su estancia.Saludos

10/10 Excellent

Gabriel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2023
Response from Hotel Intur Alcázar de San Juan on Aug 29, 2023
¡Muchas gracias por su valoración Gabriel! Nos alegra saber que disfrutó de su estancia.Saludos

10/10 Excellent

Hortensia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Un cuatro estrellas
Me ha parecido un buen hotel, con una preciosa vista al parque. Habitaciones amplias con 2 camas juntas. Muy cómodas. Bañera en lugar de ducha. Igual habría que hacer un poco de mantenimiento en las puertas, pero me ha gustado en general mucho. No es céntrico. Personal muy amable.
Stayed 1 night in May 2023
Response from Hotel Intur Alcázar de San Juan on Jun 26, 2023
Agradecemos su comentario Hortensia. Nos alegra saber que ha disfrutado de su estancia y tomamos nota para futuras mejoras.¡Saludos!

10/10 Excellent

Misabel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo me parecio muy correcto y cómodo
Stayed 1 night in Apr 2023
Response from recepcion on May 3, 2023
Muchas gracias por su comentario

8/10 Good

Mauricio

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Todo muy correcto
Stayed 1 night in Mar 2023
Response from recepcion on Mar 21, 2023
Gracias por su comentario

10/10 Excellent

Gabriel

Stayed 1 night in Mar 2023
Response from recepcion on Mar 21, 2023
Gracias por su comentario

10/10 Excellent

Gabriel

Stayed 1 night in Feb 2023
Response from recepcion on Mar 21, 2023
Gracias por su comentario

10/10 Excellent

Joseph

Stayed 1 night in Jan 2023
Response from Marta on Jan 30, 2023
¡Muchas gracias por su valoración!

10/10 Excellent

José, Boadilla del Monte

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel elegante y muy práctico el aparcamiento
Stayed 1 night in Jan 2023
Response from Marta on Jan 30, 2023
¡Muchas gracias por su valoración! Esperamos volver a verle pronto.

10/10 Excellent

Gabriel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Hotel Intur Alcázar de San Juan on Feb 9, 2023
Agradecemos su valoración Gabriel. ¡Un saludo!

10/10 Excellent

Gabriel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2022
Response from Hotel Intur Alcázar de San Juan on Feb 9, 2023
Muchas gracias por su valoración. Nos alegra saber que tuvo una estancia agradable.¡Un saludo!

10/10 Excellent

Gabriel

Stayed 1 night in Dec 2022

10/10 Excellent

Rosa María

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2022
Response from Recepcion on Aug 14, 2022
Muchas gracias por su comentario

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022
Response from Recepcion on Jun 21, 2022
Muchas gracias por su comentario

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2022
Response from recepcion on May 10, 2022
Muchas gracias por su comentario

10/10 Excellent

Ernest

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2022
Response from Hotel Intur on May 4, 2022
¡Muchas gracias por su valoración! Un saludo

10/10 Excellent

Gabriel

Stayed 1 night in Mar 2022
Response from Hotel Intur Alcázar de San Juan on Mar 22, 2022
Muchas gracias por su valoración Gabriel. ¡Un saludo!

10/10 Excellent

Claudine

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hôtel de standing, petit déjeuner et dîner excellents, personnel très serviable
Stayed 1 night in Feb 2022
Response from recepcion on Mar 7, 2022
Merci pour votre commentaire. nous nous faire plaiser de savoir que vuos avez aime notre hotel

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
¡hotel de gran categoria!
EL hotel esta muy limpio y cuidado, la habitación excelente. Teniamos cuarto de estar, habitación con cama extragrande y cuarto de baño con bañera de hidromasaje y ducha aparte. El desayuno con gran variedad para elegir y el restaurante muy grande y bien atendido.
Stayed 1 night in Feb 2022
Response from recepcion on Mar 1, 2022
Muchas gracias por sus comentarios, nos alegra saber que disfruto de su estancia.

8/10 Good

Rachele

Stayed 1 night in Feb 2022

8/10 Good

Marie-Louise

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2022
Response from Hotel Intur Alcázar de San Juan on Feb 7, 2022
Muchas gracias por su valoración Marie-Louise. Un saludo

8/10 Good

Gabriel

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2021
Response from Recepcion on Dec 21, 2021
Muchas gracias por sus comentarios