Albert Lea City Arena Tours and Activities

Room was clean but in rough shape, carpet was matted and deformed. Staff was excellent and the helpful with arranging shuttle.

Room was clean but small. Only 1 chair (not very comfortable) in a room with a king-size bed makes it not very inviting in the daytime. Needs another chair. No hand soap at the sink. No hair dryer. No place to hang coats or other garments. Hard to find the spot to access hot water in the shower. Bed needed heavier blanket. About as basic as accommodations get. But the staff was friendly and helpful.

Great views and location. I think the rooms need to be updated, especially the bathrooms. Restaurant staff the coffee shop. Staff were very friendly. The event staff could be a little more friendly and hospitable. Definitely think that they could benefit from some training on food, allergies even basic ones like nuts and strawberries.. for that type of hotel for especially for a business convention center. I expected a higher caliber of service and Venue. Was disappointed