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Reviews of Howard Johnson by Wyndham Albany

2 out of 5
Howard Johnson by Wyndham Albany
1614 Central Ave, Albany, NY

Reviews

6.8
Rating 10 - Excellent. 221 out of 1003 reviews" "
Rating 8 - Good. 298 out of 1003 reviews" "
Rating 6 - Okay. 214 out of 1003 reviews" "
Rating 4 - Poor. 139 out of 1003 reviews" "
Rating 2 - Terrible. 131 out of 1003 reviews" "

6.8/10

Cleanliness

7.6/10

Staff & service

6.2/10

Amenities

6.4/10

Property conditions & facilities

6.4/10

Eco-friendliness

Reviews

10/10 Excellent

Austin

frequent rest stop
Stayed 2 nights in May 2024
Response from Hojo Albany on May 20, 2024
We would like to thank you for the positive feed back. On behalf of the entire staff we hope that you will visit us again.

6/10 Okay

Carlos

Travelled with partner
Disliked: Amenities, property conditions & facilities
Sink was clogged and even though they mention a pool iscwas empty.
Stayed 2 nights in May 2024
Response from Hojo Albany on May 15, 2024
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. Wehave taken note of your comments and are working to upgrade the hotel. Again, thank you for your time and feedback.

6/10 Okay

Christian

Liked: Cleanliness, staff & service
Stayed 2 nights in May 2024
Response from HojoAlbany on May 14, 2024
The Howard Johnson Inn wants to thank you for taking the time to complete our online survey. Wevalue our guests comments and your business. It was our pleasure to have you stay with us and wehope to see you again soon!

6/10 Okay

Francisco Javier, Philadelphia

Travelled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities
The young guy at the reception area was attentive and very welcoming. Good location but there is an annexed abandoned building on the back. Clean rooms, beds are comfortable. For breakfast is only coffee, cereal and juice, nothing else.
Stayed 1 night in May 2024
Response from Hojo Albany on May 6, 2024
The Howard Johnson Inn wants to thank you for taking the time to complete our online survey. We value our guests comments and your business. It was our pleasure to have you stay with us and we hope to see you again soon!

8/10 Good

Rae

Travelled with partner
Liked: Cleanliness, staff & service
The price was good
Stayed 1 night in May 2024
Response from Hojo Albany on May 5, 2024
The Howard Johnson Inn wants to thank you for taking the time to complete our online survey. We value our guests comments and your business. It was our pleasure to have you stay with us and we hope to see you again soon!

2/10 Terrible

alexis

Stayed 1 night in May 2024
Response from Hojo Albany on May 26, 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements

10/10 Excellent

G.

Stayed 1 night in Apr 2024
Response from Hojo Albany on May 16, 2024
We would like to thank you for the positive feed back. On behalf of the entire staff we hope that you will visit us again.

4/10 Poor

maria

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
On the website they said, pool and breakfast, the pool it outside and you can’t use it because it winter, breakfast is coffee and cereals literally, but, they still charge you for all that advertising, I’m not recommending that place
Stayed 1 night in Apr 2024
Response from HojoAlbany on Apr 23, 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us theopportunity to better serve you in the future.

10/10 Excellent

Pritam

Stayed 1 night in Apr 2024
Response from Hojo Albany on May 11, 2024
We would like to thank you for the positive feed back. On behalf of the entire staff we hope that you will visit us again.

2/10 Terrible

Jawdat, fairfax

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel felt unsafe and was extremely filthy, with no trash bins provided in the room or bathroom. We only managed to stay for a couple of hours as the conditions were unbearable.
Stayed 1 night in Apr 2024
Response from Hojo Albany on Apr 14, 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Yoursatisfaction is important to us and we will be using the feedback you provided to make improvementsto ensure we offer an exceptional experience for our guests in the future.

10/10 Excellent

Danielle

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For the price this hotel exceeded my expectations.
Stayed 1 night in Apr 2024
Response from Hojo Albany on Apr 9, 2024
The Howard Johnson Inn wants to thank you for taking the time to complete our online survey. We value our guests comments and your business. It was our pleasure to have you stay with us and wehope to see you again soon

2/10 Terrible

Tara

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Had cockroaches
Stayed 2 nights in Mar 2024
Response from Hojo Albany on Mar 28, 2024
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Yoursatisfaction is important to us and we will be using the feedback you provided to make improvements

6/10 Okay

THOMAS

Stayed 1 night in Mar 2024
Response from Hojo Albany on Apr 10, 2024
The Howard Johnson Inn wants to thank you for taking the time to complete our online survey. We value our guests comments and your business. It was our pleasure to have you stay with us

8/10 Good

Carlotta

Liked: Cleanliness, staff & service, property conditions & facilities
Nice room for the price.
Stayed 3 nights in Mar 2024
Response from HojoAlbany on Mar 15, 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by WyndhamAlbany. It is always a pleasure to receive positive feedback.

2/10 Terrible

Helena

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Disgusting, finger nail clippings on floor, dust and bug carcasses, light above bathroom sink encrusted with funk of some sort. Would not recommend this, you can see daylight under door, poor maintenance didnt feel comfortable even to shower due to unclean conditions of place.
Stayed 1 night in Feb 2024
Response from HojoAlbany on Mar 5, 2024
Thank you for your feedback. We will be addressing your concerns.

8/10 Good

Panfilo

Travelled with family
Liked: Cleanliness
nice hotel for the price
Stayed 3 nights in Feb 2024
Response from HojoAlbany on Feb 9, 2024
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Ron

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is located on a strip with many other hotels. I drove past it think it was a competitor.
Stayed 1 night in Feb 2024
Response from HojoAlbany on Feb 9, 2024
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Jayson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2024
Response from HojoAlbany on Jan 24, 2024
Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Good

Latoya

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Very clean hotel great services I will definitely stay again .
Stayed 2 nights in Jan 2024
Response from HojoAlbany on Jan 24, 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by WyndhamAlbany. It is always a pleasure to receive positive feedback.

10/10 Excellent

Jayson

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you.
Was a great stay as always.
Stayed 1 night in Jan 2024
Response from HojoAlbany on Jan 24, 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by WyndhamAlbany. It is always a pleasure to receive positive feedback.

2/10 Terrible

donald

Stayed 1 night in Jan 2024
Response from HojoAlbany on Jan 18, 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us theopportunity to better serve you in the future.

10/10 Excellent

Denis

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay and a lot of shopping to do in Albany.
Stayed 1 night in Jan 2024
Response from HojoAlbany on Jan 18, 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by WyndhamAlbany. It is always a pleasure to receive positive feedback.

6/10 Okay

Paul

Business traveller
Stayed 1 night in Jan 2024
Response from HojoAlbany on Jan 18, 2024
We appreciate the time you took to share your concerns, and it is our hope that you will give us theopportunity to better serve you in the future.

4/10 Poor

Stavros

Disliked: Property conditions & facilities
Stayed 7 nights in Dec 2023
Response from HojoAlbany on Jan 9, 2024
Thank you for taking the time to tell us about your experience at Howard Johnson by WyndhamAlbany. I am sorry that your experience did not meet your expectations; please allow me to expressmy sincerest apologies

4/10 Poor

Rebecca

Business traveller
Disliked: Amenities, property conditions & facilities
Sheets were dirty, had some type of food spilled on them. Restaurant closed and whatever little breakfast they had wasn't available until 7am
Stayed 1 night in Dec 2023
Response from HojoAlbany on Dec 19, 2023
We appreciate the time you took to share your concerns, and it is our hope that you will give us theopportunity to better serve you in the future

4/10 Poor

Verified traveller

Travelled with family
Disliked: Room comfort
Rundown and smelled
It was very run down and smelled like pot. The heat set to 90 and was still cold. Remote barely worked and the staff was rude.
Stayed 1 night in Dec 2023
Response from HojoAlbany on Dec 19, 2023
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2023
Response from HojoAlbany on Dec 19, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Claude

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023
Response from HojoAlbany on Dec 19, 2023
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Brian

Business traveller
Disliked: Cleanliness, property conditions & facilities
Blood, really?
I will never book this location for my crew again, there was blood on the bedsheet.
Stayed 4 nights in Nov 2023
Response from HojoAlbany on Dec 4, 2023
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would say the bus customer service that ever had very friendly staff the room was clean
Stayed 1 night in Nov 2023
Response from HojoAlbany on Nov 14, 2023
Thank you for taking the time to tell us about your experience at Howard Johnson by WyndhamAlbany. It is always a pleasure to receive positive feedback.

8/10 Good

Joan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stay
Large rooms. Comfy beds. Very clean
Stayed 1 night in Nov 2023
Response from HojoAlbany on Nov 11, 2023
Thank you for taking the time to tell us about your experience at Howard Johnson by WyndhamAlbany. It is always a pleasure to receive positive feedback.

6/10 Okay

Gloria P., Levittown

The bed was good
Stayed 1 night in Nov 2023
Response from HoJoAlbany on Nov 6, 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

raphael albert

Liked: Cleanliness
Disliked: Staff & service, amenities
The receptionist at check in was dismissive and unhelpful, i believe she was over work and tired.
Stayed 1 night in Nov 2023
Response from HoJoAlbany on Nov 6, 2023
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Jaheel

Liked: Cleanliness, staff & service, property conditions & facilities
It was clean
Stayed 1 night in Nov 2023
Response from HoJoAlbany on Nov 5, 2023
We appreciate your time in filling out our online survey, Howard Johnson Inn. We value your business and the feedback from our visitors. We had a great time having you stay with us, and we hope to see you soon!

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities
It was in a run down condition and our room was at the back of the building with a whole wing of unusable rooms. Throughout the night there were cars coming and going in the parking lot
Stayed 1 night in Oct 2023
Response from RAJ on Nov 5, 2023
Thank you for your feedback. We will be addressing your concerns.

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities
Hotel did its job to keep me comfy while on my short trip to Albany.
Stayed 1 night in Oct 2023
Response from RAJ on Nov 5, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Shanqiua

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
.
Stayed 2 nights in Oct 2023
Response from RAJ on Nov 5, 2023
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Rafael

Liked: Cleanliness
Stayed 1 night in Oct 2023
Response from RAJ on Nov 5, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

nancy

Stayed 2 nights in Oct 2023
Response from RAJ on Nov 5, 2023
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Brandon

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from RAJ on Nov 5, 2023
Thank you for your feedback. We will be addressing your concerns.

6/10 Okay

Jose

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023
Response from RAJ on Nov 5, 2023
Thanks for staying with us. We appreciate your feedback!

4/10 Poor

Osama

Liked: Staff & service
Disliked: Property conditions & facilities
I expected a nicer room. But, perhaps the price point was low and I shouldn’t have expected more.
Stayed 1 night in Oct 2023
Response from RAJ on Nov 5, 2023
Thank you for your feedback. We will be addressing your concerns.

8/10 Good

Lin

Fair place. The room is clean and quite.
Stayed 1 night in Oct 2023
Response from RAJ on Nov 5, 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Shameisha

Stayed 3 nights in Oct 2023
Response from RAJ on Nov 5, 2023
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Michael, Branchburg

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Pros: The room was very clean and spacious. Had concerns on security of the car, but nothing happened and it was all good. Cons: The outside building is a bit run down, breakfast is a joke, gym isn't open. I know it's a 2 star motel, and I just needed it for 1 night, but I won't be staying here again.
Stayed 1 night in Oct 2023
Response from HoJoAlbany on Oct 16, 2023
The Howard Johnson Inn wants to thank you for taking the time to complete our online survey. We value our guests comments and your business. It was our pleasure to have you stay with us and we hope to see you again soon!

2/10 Terrible

Azem

Stayed 1 night in Oct 2023
Response from RAJ on Nov 5, 2023
Thank you for your feedback. We will be addressing your concerns.

8/10 Good

GARY

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient to I87
Stayed 1 night in Oct 2023
Response from HoJoAlbany on Oct 15, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.

10/10 Excellent

James

Liked: Staff & service
The front desk clerk was very helpful, quite room for a friday night.
Stayed 1 night in Oct 2023
Response from HoJoAlbany on Oct 14, 2023
The Howard Johnson Inn wants to thank you for taking the time to complete our online survey. We value our guests comments and your business. It was our pleasure to have you stay with us and we hope to see you again soon!

2/10 Terrible

Linda

Buckets to catch water all over ver the place. Place was gross. No updates or fixing basic structure done in decades. Place was dirty and seedy
Stayed 2 nights in Oct 2023
Response from HoJoAlbany on Oct 12, 2023
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements

8/10 Good

Zahra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2023
Response from HoJoAlbany on Oct 10, 2023
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.