On the beach, sun loungers
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Reviews of Fabulous beachfront condo with pool and onsite restaurant

Fabulous beachfront condo with pool and onsite restaurant
Akumal, Quintana Roo

Reviews

9.8

Exceptional

Rating 10 - Excellent. 43 out of 52 reviews" "
Rating 8 - Good. 9 out of 52 reviews" "
Rating 6 - Okay. 0 out of 52 reviews" "
Rating 4 - Poor. 0 out of 52 reviews" "
Rating 2 - Terrible. 0 out of 52 reviews" "

9.8/10

Cleanliness

Reviews

10/10 Excellent

Kenneth Z.

Liked: Cleanliness
Great spot
So nice and peaceful. Kitchen was well stocked with all the dishes you could want. Beds were comfortable. Would come back.
Stayed 7 nights in Jan 2024

8/10 Good

Debbie H.

Liked: Cleanliness
Great stay at condo!
We had a great stay at the condo, my husband and I and another couple stayed for 9 days. Half Moon Bay is a quiet location, Akumal Bay is much more active/crowded, so depends on what type of stay you're looking for. The restaurant in the condo complex is very good. The Akumal Direct concierge, David, was extremely helpful, both before and during our stay. He arranged our shuttle from to and from the airport, a golf cart rental, a cenote excursion and a taxi to Playa for a shopping day. The sargassum grass was definitely prevalent, but it wasn't terrible in front of this condo. It was much worse on the south part of the bay. We were able to snorkel directly in front of the condo.
Stayed 9 nights in Apr 2023
Response from VrboOwner on Apr 17, 2023
Thanks so much for your feedback, Debbie! We're so happy to hear you enjoyed your stay and we hope your return to Akumal soon! Happy travels! :)

10/10 Excellent

Amy (Piper) B.

Liked: Cleanliness
Great condo on the beach
Wonderful location, clean condo on the beach. Onsite manager and cleaning staff were wonderful! Would definitely come back.
Stayed 7 nights in Mar 2023
Response from VrboOwner on Apr 29, 2023
Thank you so much for your feedback, Amy! We are happy to hear you enjoyed your stay and we look forward to your return :)

10/10 Excellent

Peter D.

Liked: Cleanliness
Relaxing
The condo and the complex is clean and well maintained. The on sight restaurant is good.
Stayed 7 nights in Jan 2023
Response from VrboOwner on Feb 11, 2023
Thank you so much for your feedback, Peter! We are happy to hear you enjoyed your stay and we look forward to your return :)

10/10 Excellent

Amber H.

Liked: Cleanliness
Quite and beautiful little town
Upon arrival I was in love with the location. You walk right out the door and you are on the beach. The house had everything that you will need for your stay. Housekeeping was super sweet they came every day to clean for us. The manager Roberto was very attentive to our questions about the little community that we were in. All of the locals that work and live there made our stay that much more special, we felt like we were at home. The local shops and food were great. We will be returning in the future and I would highly recommend this property to families.
Stayed 6 nights in Dec 2022
Response from VrboOwner on Dec 15, 2022
Thank you for your kind words about your stay at Hacienda de la Tortuga Condos, Unit 4, Amber! We are so pleased that you enjoyed the Half Moon Bay location and the wonderful staff members who love sharing information about our little treasure, Akumal. We appreciate your recommendation and hope to host you again soon! Happy travels always, Akumal Direct

10/10 Excellent

rebecca g.

Liked: Cleanliness
Beautiful area of riviera maya, comfortable roomy condo
Had a relaxing vacation. Walking distance to akumal town. Pool and beach right outside. Very secure.
Stayed 7 nights in Dec 2021
Response from VrboOwner on Jan 7, 2022
Thanks for taking the time to comment about your stay at Hacienda de la Tortuga Condo 4, Rebecca. We are so pleased that your vacation was relaxing. It was a pleasure to host you. We hope to see you back in Akumal again soon! Happy travels always, Akumal Direct Reservations

10/10 Excellent

C B.

Liked: Cleanliness
Outstanding best property in the entire section
The property is extremely well mangaged. We were initially the sole visitors. Excellent maid service and enjoyed the restaurant. We noticed this property being well-groomed where none around us were being attended to. Defintiely return
Stayed 10 nights in Aug 2021
Response from VrboOwner on Aug 31, 2021
Thank you, C. for your kind words about your stay at Hacienda de la Iguana condo 4. It was a pleasure to host you. We will look forward to seeing you back in Akumal again soon! Happy travels always, Akumal Direct Reservations

10/10 Excellent

Melissa M.

Liked: Cleanliness
Akumal at its best!!
Amazing stay! The condominium is lovely and the location is perfect. This was our fourth trip to Akumal and by far the best.
Response from VrboOwner on Mar 23, 2020
Thank you for your feedback and your business, Melissa! We are so pleased that you continue to choose Akumal, Mexico as your vacation destination. We hope to host you again soon. Happy travels always, Akumal Direct Reservations

10/10 Excellent

Jackie J.

Liked: Cleanliness
Wonderful stay
Onsite restaurant was very nice. It was too rough for us to get in the bay, but the pool was lovely! The people who cleaned daily were fantastic!! Beds were comfortable. Loved the deck with table and hammock. There are shutters separating the master bedroom from the main room. Pretty, could not see through, but could conversations between the room. A little awkward for 2 couples sharing the space. A little extra planning required. Close enough to walk to Akumal Bay where the snorkeling in front of Secrets was awesome!! We saw turtles, rays and beautiful fish!! We enjoyed happy hour at the onsite restaurant and down the road at La Buena Vida. Would definitely recommend!
Stayed 7 nights in Jun 2019
Response from VrboOwner on Mar 23, 2020
Thank you very much for your kind comments about your stay at Hacienda de las Tortuga condo 4. We are so pleased that the service you received was exceptional. The door is open for a return anytime. It was such a pleasure to host you as our guests! Thanks for your recommendation!

10/10 Excellent

Meghann M.

Great location, spacious and clean
This condo is located in beach community which is essentially one long road with 4-5 story condos and small hotels along one side, which all sit on the beach. This condo is on the second floor and looks out at the ocean and the pool. The beach is really nice (seaweed is cleared away daily) and there are chairs for guests to use. The condo is cleaned daily and the restaurant onsite has an eclectic menu with good food.
Stayed 7 nights in Mar 2019
Response from VrboOwner on Mar 23, 2020
Thank you very much for your lovely feedback, Meghann! We appreciate you staying with us and we're glad to hear you've had a great stay. We hope to have you back soon! :) Warm regards, Akumal Direct Team

10/10 Excellent

Ariel R.

Paradise found
Everything about our stay & about this place speaks comfort. Your true home away from home with amazing views & the caressing sea breeze rushing in the moment you glide back the sliding glass windows. It literally has everything you could possibly need while on vacation.
Stayed 7 nights in Feb 2019
Response from VrboOwner on Mar 23, 2020
We are so pleased that you loved Hacienda de las Tortuga condo 4! Thanks for your kind words! We appreciate you choosing Akumal, Mexico as your vacation destination.

10/10 Excellent

Stephen b.

Third trip to Akumal Bay Area last 10 years. Stayed at Hacienda 5 nights. Everything perfect.
Beautiful condo second floor walk up. Really nice, highly recommend. Right on beach; ocean view from porch nice but patially obscured by palm trees on adjoining undeveloped lot. Sand beach, lounge chairs and shaded thatched beach tables dedicated to condo owners and guests. Is rocky once into water, but sandy area just to north. Snorkeling very good. From beach you can look out and see a dark area with inverted “V” pointing in your direction maybe 100 yards out. You can literally walk all the way out. Beautiful extensive area of coral reef with tons of fish. Jus to the right of the “V” is an area of huge “head/brain” coral. Saw turtle, stingrays, all kinds of fish, huge mantra ray that totally freaked out another person. To really explore this entire area I would recommend a life jacket, but I was the only one who wore one. Not crowded at all. We had no problem with seaweed. So many changes over last 10 years, so much more tourist interest but still a great place to kick back. If you go to Yal-Ku lagoon, make sure you get there when it opens, never crowded before when we visited, but this time when we arrived at 1:00 pm on a weekday it was packed with snorkeled who kick up sand/sediment and obscure visibility. If you like wine, go to the convenience store a few hundred yards south on the left as you are driving towards the condo, decent selection with bottle prices as low as 180 pesos. La BuenavVida restaurant maybe one kilometer south of condo right on beach fun place for breakfast, dinner or lunch but when we were there slight smell of raw sewage was a turn-off. This smell is also prevalent at certain spots while driving to condo but we never noticed it at condo. We have gone to all the restaurants, best for dinner, by far, is “Taverna”, for breakfast, “turtle bay cafe and bakery”, be careful with turtle bay meals are so huge and good that you can overindulge limiting your ability to function. We did not even go down to Akumal Bay, have so many good memories of snorkeling with turtles all around in what are now closed off areas accessible apparently at the perimeter only by high priced tour guides, did not want to ruin, also reviews of public swim are less than desirable
Stayed 5 nights in Jan 2019
Response from VrboOwner on Mar 23, 2020
Thank you for taking the time to offer praise for your lodging choice at Hacienda de las Tortuga located on Half Moon Bay beach in Akumal. We also appreciate the helpful advice that you have extended to future guests. Yes, there have been many changes in our area in the last 10 years as the world has discovered the Riviera Maya. We are pleased that you feel Akumal remains a great place to kick back and relax! We appreciate your business and we will look forward to your next visit to Mexico. Repeat guest discounts are offered so please check back with us when you are planning your next vacation!

10/10 Excellent

Pierce S.

Fantastic Honeymoon Condo
Let me start by saying this condo lived up to all of our expectations. This was my first time staying in Mexico and my husband had only visited resorts in the past. We were looking for a condo that was more private than the resort style condos for our Honeymoon, Hacienda de la Tortuga Unit 4 did not disappoint! We like to do most of our own cooking while on vacation due to food allergies. We were able to find all the groceries we needed at the large grocery in Tulum and found all cook wear and dishes to make whatever meal we desired in the condo. Enjoying meals and cocktails on the patio was wonderful. For a great dinner out right on the beach a walk down to La Lunita for some excellent shrimp tacos. We enjoyed a moonlit dinner on our first night in Akumal that was delicious.This condo is kept spotless due to the housekeeping staff who made sure every speck of sand was removed and we were greeted with new towel animals daily. Roberto is extremely helpful about anything you may want to see or do. There is a security guard out front who checks to make sure that you are guests at the condo and also patrols the property. The grounds are well maintained and the maintenance crew is constantly removing the sea grass and keeping the beach raked. We rented some snorkel gear a short walk from the condo at Akumal Dive Adventures and snorkeled right in front of the condo, in addition, to the beautiful fish and coral, we even saw Barracuda. If relaxing on a beach without a crowd of people and enjoying breathtaking views from your own comfy condo is your idea of vacation, than Hacienda de la Tortuga Unit 4 is for you.
Stayed 6 nights in Jun 2018
Response from VrboOwner on Mar 23, 2020
Congratulations on your marriage! :) We appreciate your kind words and lovely comments. We will look forward to your return for your anniversary celebrations in the future. Thank you for staying with us! All the best, Akumal Direct Reservations.

10/10 Excellent

Raylene V.

We will be back!
Great location. Fabulous food at La Lunita. Helpful Roberto. Waiter Ahmed is a friend for life. Close to ya kul for fabulous snorkeling. We will be back!
Stayed 7 nights in May 2018
Response from VrboOwner on Mar 23, 2020
Thank you for your kinds words and thank you for staying with us! We will be delighted to welcome you back!

10/10 Excellent

Maggie C.

We love Akumal
Enjoyed our stay in half moon bay. This is one of our favorite spots in Mexico. The condo and staff were great. We hope to return with more of our family in the future. Awesome views from the deck. Thanks to Miriam for cleaning up after us so we could be out having fun. And Roberto was so pleasant to work with Too. Everything was so well kept for the guests. A nice week there. Didn't want to leave. Thanks
Stayed 7 nights in Apr 2018

8/10 Good

Andy S.

Great Vacation
The condo was great! Location excellent. Very clean with daily service. A few things to consider for improvement was a new TV. The existing tube TV is Tiny and very old. A very inexpensive upgrade. The AC in the master bedroom is old and very noisy. replacement with a newer model like the other bedroom would be a good idea. Overall the place was comfortable and had everything we needed. The on-site property manager Roberto is awesome! speaks English very well and has great insight into local activities. Snorkelling was great right out front of the condo. Restaurant downstairs was very convenient although we found we preferred the others in Akumal more.
Stayed 8 nights in Mar 2018
Response from VrboOwner on Mar 23, 2020
Thank you so much for your lovely review! We really appreciate that you took the time to give us feedback on our condo. You are absolutely right about the AC in the master bedroom, we already have the new one ready to go, and were just waiting for a gap between the reservations so that we could get in and install it. :) We have also installed a new water heater and a new AC in the guest bedroom over the last 6 months. Point taken about the TV, we will get a new and more modern one. We will pass on your compliments to Roberto, he will be delighted. :) Thank you so much for choosing Akumal Direct Reservations and for staying with us. We hope to welcome you back again soon.

8/10 Good

Christine H.

Great location, pool and restaurant. VERY RELAXING!
We loved the condo. Very clean, quiet and relaxing. We were surprised that we had maid service and tried to only use them a few times during our stay. We told the prop mgr about the switch that operated the bedroom ceiling fan was extremely hot and was giving off a bad electrical smell. He came and changed it out immediately. There were only a couple of items that I was slightly disappointed with: 1. The couch, which is made of cement, could use some new cushuons. 2. An uograded tv might be nice , but i know people don't watch tv on vacation, however, for those who like to watch the news, it would be mice. The condo was so nice. We really enjoyed it. The beach is rocky and shallow but very nice. The location is about 1 mile from town and easily walkable. There are some areas, closer to the condo, or north akumal, that has very strong smells associated to it. I can only smell it out on the road, not while in the condo or by the beach. The last thing I have to say and was very surprised with was the staff. The property staff just did not seem very helpful or friendly. But I am sure they are use to people coming and going and maybe not being very nice to them. So many different cultures are living in this small community and they all get along nicely. We do plan to return because we enjoyed ourselves and relaxed so much! Oh, the restaurant was anazing. So nice to go downstairs, without shoes, and enjoy some good food , drinks and service. Thank you so much for letting us stay. We loved it so much!!
Stayed 7 nights in Aug 2017

10/10 Excellent

kate f.

Wonderful location and snorkeling from the beach. Very safe. Wonderful housekeeping services daily.
Would Definately return. Safe, clean, comfortable. Attentive staff.
Stayed 11 nights in Jul 2017

8/10 Good

timothy b.

Nice Vacation
Excellent location and service. The room is very comfortable but dated and had some AC issues. Incredible balcony!!!

8/10 Good

Kathy F.

Great Location
We spent a week at the condo! It was very clean and welcoming. The location was great! We rented bikes for the week from Del Sol and found this a great way to get around. The maid service was excellent and the manager was friendly and helpful. We picked up groceries on our way from the airport and biked over to the town of Akumal for some fresh produce part way through the week. We snorkelled in Halfmoon Bay on the calm days and saw lots of fish, we relaxed in the pool and we enjoyed a meal at the restaurant. Overall a great vacation!
Stayed 9 nights in Apr 2017
Response from VrboOwner on Mar 23, 2020
Hello Kathy! We are very happy to hear you had a wonderful time :) Thank you very much for your review. If your travel plans in the future bring you to Akumal, please contact us again. We would be happy to help you! :) Have a lovely day ADR team

10/10 Excellent

Kristin D.

Private, quiet location with amazing views
Clean, well equipped, large unit was perfect. Lovely ocean view, nice breeze, beach and pool amenities like chairs and palapas available. The property was well maintained. We had housekeeping services every day which we did not expect. Check in was easy. There is a good restaurant - La Lunita - on premises. Location was perfect, we visited several ruins sites, cenotes, Tulum, etc but nice to leave the more crowded areas behind at the end of the day and have a swim at half moon bay or the pool. We had both pretty much to ourselves the whole week we were there. We would definitely return. Great experience.
Stayed 7 nights in May 2017

10/10 Excellent

Veronica H.

Perfect location for active folks!
Very well-kept property. Nice that the restaurant is here if you don't want to leave the area for dinner. Location was perfect. Close to two other restaurants, walk to Akumal Beach to snorkel with turtles, walk to many restaurants, shopping, grocery in Akumal Bay, walk to lagoon Yal Ku to snorkel with amazing tropical fish, walk out onto your beach and snorkel right there at the hotel and see amazing things as well. Bring your own snorkel gear and shoes for the rocky beach to enter the ocean.
Response from VrboOwner on Mar 23, 2020
Hello Veronica! Thank you very much for your review. We are very happy to hear you had a wonderful time :) If your travel plans in the future bring you to Akumal, please contact us again. We would be happy to help you! :) Have a lovely day ADR team

10/10 Excellent

Patti C., Manitoba, Canada

Fabulous Spot
We absolutely loved this spot. The ease of going to the beach from our suite and the quiet setting was enhanced by a spacious, well stocked and very comfortable Condo. There were 4 of us and both bedrooms were master suites. The balcony is huge. Daily housekeeping is certainly a bonus and certainly appreciated. A compliment to the building and management is the number of return visitors. I have to mention the restaurant tucked into the building (LUNITA) is one of the finest restaurants you will run into in Mexico and you receive 15% off staying at Tortuga. I sincerely hope we can return another year and we are folks you always want to go somewhere different every trip and everywhere we travel.
Stayed 7 nights in Feb 2017

10/10 Excellent

Kallie K.

Spacious, tropical, peaceful, and kid-friendly!
We were surprised at how roomy the place seemed and spent 10 wonderful days during Christmas at hacienda de tortuga. Note that you must book directly via the condo rental company and the office is there at the condo. The property manager stays on-site and even visited us one evening eve when our shower would not turn off! The restaurant downstairs was one of just a few good and eclectic ones in the tiny bay, and depending upon your activity level you can just walk to yak-ku (5 minutes) or akumal village (20 minutes). There is a 24-hour parking lot security person who walks you to the door at night, plus iguana, coatimundi, agouti, giant hermit crabs, and lots of American expats to socialize with if you like!
Stayed 9 nights in Dec 2016
Response from VrboOwner on Mar 23, 2020
Thank you so much for your review! We are delighted that you had such a great visit at Hacienda de la Tortuga. :) The onsite management team take great care of our guests, and we agree that the food at the onsite restaurant La Lunita is delicious! Bookings for the condo that you stayed in are handled by the master booking agent Akumal Direct Reservations. Our team is here to help you 7 days per week. :) Thank you so much for staying with us! We look forward to welcoming you back again soon. The team at Akumal Direct Reservations.

10/10 Excellent

David G., Houston,TX

Property was very comfortable, with a great veiw of the ocean.
We enjoyed the week we stayed. Great location, we rented bikes and was an easy ride to town and the lagoon.. Loved having a restaurant on the property. Would stay here in the future.
Stayed 4 nights in Nov 2016
Response from VrboOwner on Mar 23, 2020
Hi David! Thank you very much for your review. We are very glad you have enjoyed your stay with us. If your future plans bring you to Akumal, we'll be happy to have you again :) Happy Holidays Akumal Direct Res. Team

8/10 Good

Lari S.

Great Location, Great Views
We stayed at the condo 9/10 -9/17. It had everything that we needed. It was comfortable and clean. This was our first visit to Akumal and loved it. Every morning we got up and had coffee on the patio overlooking the pool and the bay. It was awesome. We rented a golf cart to get around. Our favorite restaurants were Lol Ha, La Buena Vida and La Lunita. We took scuba lessons at Akumal Dive Shop. Those guys were great, really top notch. They provide other services such as fishing charters and renting snorkeling gear. While diving we saw lots of turtles. Also snorkeled in Half Moon Bay right in front of the condo. So nice. One morning we found a volunteer who was digging out turtle nests after they had hatched the night before. She counted the eggs that had hatched. And, found a few babies that hadn't made it out. So, she put them on the beach and let them go. Coolest thing ever. So amazing. The wifi was free but the service was intermittent. It was on 60% of the time. Not a huge deal. The air conditioners were only in the bedrooms. But we found they would easily cool down the whole condo. We thoroughly enjoyed our stay and highly recommend to others.
Stayed 7 nights in Sep 2016
Response from VrboOwner on Mar 23, 2020
Lari, that you so much for your review! We are delighted that you had such a wonderful time! We'll feed your comments about the wifi signal back to the property and have them fix that. Thank you very much for staying with us, and we hope to welcome you back again soon. The team at Akumal Direct Reservations.

10/10 Excellent

Colette D.

paradise at the playa
THis place was all it was advertised to be. I have already recommended it to multiple friends and will be staying here again.
Response from VrboOwner on Mar 23, 2020
Colette, thank you so much for your review! We are delighted that you had such a great time, and we hope to welcome you back again soon. Thank you for staying with us! The team at Akumal Direct Reservations.