Plage à proximité, sable blanc

Azure Sea Whitsunday Resort – Avis

4.5 out of 5
Azure Sea Whitsunday Resort
8 Raintree Place, Airlie Beach, QLD

Avis

8,8

Excellent

Note de 10 – Excellent, d’après 170 avis sur 317." "
Note de 8 – Bien, d’après 93 avis sur 317." "
Note de 6 – Acceptable, d’après 39 avis sur 317." "
Note de 4 – Médiocre, d’après 12 avis sur 317." "
Note de 2 – Terrible, d’après 3 avis sur 317." "

8,2/10

Propreté

8,4/10

Service et personnel

9,2/10

Commodités

8,2/10

État et installations de l’hébergement

7,4/10

Écoresponsabilité

Avis

10/10 – Excellent

Lauren

Voyage en famille, Voyage en groupe
Points forts : Propreté, commodités et état et installations de l’hébergement.
Loved the location and size of property. Pool was amazing. Unfortunately the BBQ was out of gas but just had to wait for the other one to become available. The foyer to the apartment smelt a bit funky due to the garage shute, but the apartment was very comfortable and secure
Séjour de 3 nuits en mai 2024
Estefany a répondu le 8 mai 2024
Hi Lauren, we just wanted to reach out and say a big thank you for your awesome 5/5 review of your recent stay with us. We are happy to hear that you had a wonderful time and enjoyed our resort.We absolutely loved having you as our guest, and we can't wait to have you back for another memorable stay. If there's anything else we can do to make your next visit even more enjoyable, please let us know.Cheers,

2/10 – Terrible

Junbang

Voyage en famille
Séjour de 3 nuits en avril 2024
Nic a répondu le 28 avr. 2024
Hi Junbang, I don't understand your response. You called this morning asking for a late checkout to 1pm. I said we could not accommodate as guests were needing to check in right after you, so we needed to get the room ready. You, however, stayed in the room and were still there when the cleaning staff arrived at 10.35, knowing checkout was expected at 10 am. I called you when the cleaning staff called me saying there were still people in the room with the door open and watching TV. You said you would be gone in 2 minutes. If this is what you are reviewing as "Terrible", then our apologies, but we need to get the room ready for guests, so we could not have you there after 10 am, though you were there still at 10.35. This is unreasonable. All the best anyway.

10/10 – Excellent

Maria

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Spacious , comfortable and clean. Lovely views and facilities
Séjour de 2 nuits en avril 2024
Nic a répondu le 27 avr. 2024
Your kind words, Maria, are truly inspiring to our team. Knowing that we are doing a good job taking care of you fills us with pride and motivates us to keep up the good work. We look forward to having you back at the Whitsunday Islands and Azure Sea in the future.

10/10 – Excellent

Mark, Maltby

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
The views of the bay are magnificent. It’s a fair walk and rather uphill from Airlie, so pretty much a cab back every day, but was generally less than 10 bucks. Nice pool area with BBQ facilities as are common in Aus communal areas (the park next to the Lido has them too) - imagine them lasting 5 minutes in the UK! Friendly staff and a really spacious apartment, balcony…absolutely lovely.
Séjour de 3 nuits en mars 2024
Nic a répondu le 9 avr. 2024
Hey Mark, thanks a lot for your review! We can't wait to see you again at the gorgeous Whitsunday Islands!

10/10 – Excellent

Jeanette

Voyage en famille
Points forts : Propreté, confort de la chambre
Skønt lejlighedshotel. Poolen er dog alt gor varm til at blive kølet af. Der kunne godt skrues lidt ned for opvarmningen.
Séjour de 2 nuits en février 2024
Nic a répondu le 11 févr. 2024
Thank you, Jeanette. We appreciate your great review.By the way, the pool is not heated. Because it is in a warm part of the world, the sun naturally warms the water. Cheers, Nic

10/10 – Excellent

Natasha

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Lovely family place to stay, beautiful Pool and surrounds and apartment was very comfortable and had everything we needed
Séjour de 5 nuits en janvier 2024
Azure Sea Whitsundays a répondu le 6 févr. 2024
Thank you for your lovely 5/5 review Natasha. We are so pleased that you enjoyed your stay and hope to see you again very soon.

6/10 – Acceptable

Gregory R

The apartment we booked off reviews was marketed as a luxury facility, however, this was not the case. It had all the basic amenities one would expect from a self catering apartment, so that was fine, although the property had not been well maintained. The walls were badly marked or damaged in all areas, the carpets and curtains in the bedrooms had significant staining or discolouration, and one of the airvents in the main living space was falling out of the wall. The remote supplied to control the A/C in the main living space didn't control it or any of the apartments other A/C units, so not sure why it was supplied. The tops of the fans in the rooms hadn't been cleaned in quite possibility all the years the building has been operational, displaying a disgusting, thick build up of visible dust. There was also obvious dust on the tops of door frames and some window ledges. The bathrooms were better, though the floors did have areas of mildew and the shower heads could use replacing as they sprayed water in various directions from holes that shoudn't exist. We were supposed to have a room with a king size bed in it, instead we had two single beds pushed together. Hardly an example of luxury accomodation. That said, the sheets were clean and the two mattresses were comfortable. We had the apartment inspected and the damaged noted so that we wouldn't be charged for any of it, and asked for it to be recleaned, which it was, five days after we arrived. 3/5 stars is fair.
Séjour de 7 nuits en janvier 2024
Guest Services a répondu le 13 janv. 2024
Dear Greg, I hope this message finds you well. We appreciate your feedback regarding your recent stay with us. We would like to address some of the concerns that you raised in a respectful and diplomatic manner.We understand that you were concerned about the 200 damage deposit and its implications in case of any damages. However, we want to reassure you that we only charge this deposit in the event of significant damage to the property. We believe that it is unfair to link this issue with the matter of finding dust in your room, which was not as you had described in your feedback.We would also like to remind you that we offered to do extra dusting in your room on the day you arrived, but you declined the offer. Additionally, we provided our usual mid-stay service clean to ensure that the property was kept in a clean and tidy condition.Lastly, we want to clarify that the bed in your room is not two singles pushed together, as you had suggested. We appreciate your business and hope to have the opportunity to welcome you back in the future. Warm regards,

10/10 – Excellent

Utkarsha

Voyage en famille avec de jeunes enfants
Points forts : Propreté, commodités et état et installations de l’hébergement.
Property is located in very good location. We got a sea facing apartment which was very well maintained with all the amenities and ample space to accomodate 7 people. Kids loved the pool area. Nicole, the property manager was very friendly and accommodating.
Séjour de 3 nuits en novembre 2023
Nic a répondu le 15 nov. 2023
Utkarsha! I just wanted to say a big thank you for choosing to stay with us at Azure Sea. It was an absolute pleasure having you and your family here, and we hope you had a fantastic time. We really appreciate your business and hope to see you again soon. Cheers, Nicole.

10/10 – Excellent

Kayla

Séjour de 3 nuits en septembre 2023
Azure Sea Whitsundays a répondu le 16 oct. 2023
Thank you for taking the time to review your recent stay with us Kayla. We are so pleased that you enjoyed your stay and look forward to welcoming you back soon.

8/10 – Bien

Jayne

Points forts : Propreté, état et installations de l’hébergement
Great views
Séjour de 5 nuits en juillet 2023
Azure Sea Whitsundays a répondu le 16 oct. 2023
Thank you for taking the time to review your recent stay with us Jayne. We are so pleased that you enjoyed your stay and the great views and look forward to welcoming you back soon.

8/10 – Bien

Peter

Points forts : Propreté, commodités et état et installations de l’hébergement.
We loved the closeness of the property to town/grocery store/walking routes. The apartment had all the bits and pieces that we needed for a self contained unit but I didn't appreciate having a bath towel with a rip in the middle or a yukky dusty ceiling vent in the bathroom. The managers were most helpful when required. Overall we enjoyed our stay at Airlie Beach - a beautiful part of the world. Thankyou.
Séjour de 7 nuits en août 2023
Guest Services a répondu le 22 août 2023
Thanks for the review Peter, and we will check the housekeepers and keep an eye on the linen. Our choices of companies are limited in the north.

10/10 – Excellent

Anita

Voyage en famille, Voyage en groupe
Points forts : Propreté, confort de la chambre
Das Apartment ist sehr geräumig und wurde liebevoll eingerichtet und dekoriert. Es liegt sehr schön auf einem Hang, hat eine riesige Terrasse.
Séjour de 2 nuits en août 2023
Guest Services a répondu le 22 août 2023
That is so kind of you Anita. It was lovely having you stay with us.

2/10 – Terrible

Maria

Séjour de 5 nuits en juillet 2023
Nic a répondu le 5 août 2023
Hi Maria, This is a supprise review as you smiling as you told me you loved the place on the way out the door with your 2 children. I understand you didnt like the fact that the pool was being renovated however we notified you about this as well as your agent. You said your agent didnt tell you about this. All the best we hope you will have a more enjoyable time next time in Airlie. Thanks Nicole

6/10 – Acceptable

Jean

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Rented a 3 bedroom apartment. A number of rooms locked so didn’t have access to them. It was quite cold and although they said extra linen was provided there was none. We needed an extra blanket at least. Cupboards all locked. Nosy people above.
Séjour de 2 nuits en juillet 2023
Customer Services a répondu le 29 juill. 2023
Hi Jean, apologies for this, but I'm sure if you let one of the team know, we would have looked after you immediately. We don't know if you need assistance if you don't, let us know. Our rooms are conveniently on locked down, so people who want one bed can still book. If we mistakenly locked yours down and you needed three rooms, we would easily have come and unlocked them. We pride ourselves on "time well spent" but can't help if we don't know. All the best an, please let us know if you need assistance next time.

10/10 – Excellent

Ian

Voyage en famille avec de jeunes enfants
Points forts : Propreté, commodités et état et installations de l’hébergement.
Great property. Well presented and in a great position.
Séjour de 7 nuits en juillet 2023
Azure Sea Whitsundays a répondu le 17 juill. 2023
Thank you for taking the time to review your recent stay with us Ian. We are so pleased that you enjoyed your stay and look forward to welcoming you back soon.

8/10 – Bien

Albert

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
The apartment is spacious with excellent view.
Séjour de 5 nuits en juillet 2023
Azure Sea Whitsundays a répondu le 17 juill. 2023
Thank you for taking the time to review your recent stay with us Albert. We are so pleased that you enjoyed your stay and look forward to welcoming you back soon.

10/10 – Excellent

Robert

Voyage en groupe
Points forts : Propreté, commodités et état et installations de l’hébergement.
Great property and very helpful staff. Highly recommended!
Séjour de 3 nuits en juin 2023
Azure Sea Whitsundays a répondu le 17 juill. 2023
Thank you for taking the time to review your recent stay with us Robert. We are so pleased that you enjoyed your stay and look forward to welcoming you back soon.

10/10 – Excellent

James

Points forts : Propreté, confort de la chambre
Great view
Spacious room with everything we needed in excellent condition.
Séjour de 7 nuits en juin 2023
Azure Sea Whitsundays a répondu le 17 juill. 2023
Thank you for taking the time to review your recent stay with us James. We are so pleased that you enjoyed your stay and look forward to welcoming you back soon.

10/10 – Excellent

Jamie

Points forts : Propreté, confort de la chambre
Our time in paradise
Great Apartment with amazing view. Everything was as it should be on a hassle free holiday, loved every minute of our stay
Séjour de 7 nuits en mars 2023
Nic a répondu le 12 avr. 2023
Thanks so much, Jamie. It was lovely having you stay with us, and thank you for choosing to stay with us at Azure Sea Whitsunday Resort.

10/10 – Excellent

Yolande

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Spacious apartment with a lovely view. Very comfortable bed.
Séjour de 2 nuits en mars 2023
Reception a répondu le 31 mars 2023
We are so glad you had a comfortable and enjoyable stay with us at Azure Sea Whitsunday Resort, Yolande. We look forward to seeing you again in the future. Cheers, Emma

10/10 – Excellent

Nicole

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
A lovely property. Our family had to check out of another booking early because of a bad experience, so, finding this available was a blessing and we thoroughly enjoyed the remainder of our stay in Airlie. Wonderful room and amenities, with a stunning view. Highly recommend staying at Azure Sea, have stayed once before and will definitely be back again!
Séjour de 2 nuits en février 2023
Nic a répondu le 26 févr. 2023
Thanks, Nicole; we are so glad for you that you found us after you had to leave the other place. Be lovely to see you when you are back in Airlie Beach. Cheers Nic

8/10 – Bien

Helen

Points forts : Propreté, confort de la chambre
Lovely apartment. Spacious, comfortable bed and neat and tidy. Only problem was curtains let in the light. Would be good to have black out curtains.
Séjour de 5 nuits en janvier 2023
Nicole a répondu le 26 févr. 2023
Hi Helen, Thanks for your review. Many of our apartments have blackout curtains. Next time you come, request that; we will look at accommodating this.

4/10 – Médiocre

Alison

Voyage en famille avec de jeunes enfants
Points forts : Propreté, commodités
Points faibles : État et installations de l’hébergement
Nic a répondu le 12 janv. 2023
Hi Alison, You were in a beautiful ocean-view room near reception. A room most people rate with a 5. We did need to ask on behalf of the clients in the room below you that yourselves manage the noise.. maybe this is what you didn't like. We apologise, as we only serve to try to keep everyone happy. All the best for the year ahead.Kind Regards

10/10 – Excellent

Tina

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
The view was spectacular & the unit was gorgeous
Nic a répondu le 27 janv. 2023
Thank you Tina!Cheers Nicole

10/10 – Excellent

Melissa

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
Lovely property and huge apartment. Well equipped and perfect for families. Just be prepared to get travis back to resort if travelling with kids as it's a steep incline getting home. Taxi from town centre only $7-$10 so very affordable. Great price for accommodation also
Trudy a répondu le 16 déc. 2022
Hi MelissaThanks for taking the time to write a review and so happy you had a great stay.Cheers

10/10 – Excellent

Belinda

Points forts : Propreté, état et installations de l’hébergement
Séjour de 2 nuits en octobre 2022
Nic a répondu le 27 janv. 2023
Thanks very much Belinda.

10/10 – Excellent

Stephen

Voyage de couple
Points forts : Propreté, état et installations de l’hébergement
Easy walk in to Airlie Beach. Pool looks amazing and great view.
Séjour de 4 nuits en octobre 2022
Trudy a répondu le 8 oct. 2022
Many thanks Stephen.Cheers Trudy

10/10 – Excellent

Rohan

Voyage de couple
Points forts : Commodités, état et installations de l’hébergement
Great view. Plenty of space and nice balcony. Pool area and whole complex very well kept
Séjour de 4 nuits en juillet 2022
Trudy a répondu le 28 juill. 2022
Many thanks Rohan

10/10 – Excellent

Alison

Points forts : Propreté, confort de la chambre
Crystal Blue Views & so tranquil
The weather was a mild 19-24 C. Perfect for the crysral blue views of the ocean from the balcony and for soakingvup the sun by the pool. The apartment was comfortable, well laid out, good supplies of items in kitchen, candles in bathroom for the bath, plus lounge area and great outdoor lounge and dining table. Balcony had ample space too. The only things I could fault were: no lighter/matches; no bath salts as stated; and a little bit of dust & dirt here and there, but nothing to get upset about. Noise of neighbours can be heard above and through front door too, but overall, great accommodation & experience. I will definitely stay again.
Séjour de 7 nuits en juillet 2022
Trudy a répondu le 21 juill. 2022
Hi Alison, thanks for your lovely review and we are glad you enjoyed your stay with us. Will look into the matches and bath salts. Cheers Trudy

10/10 – Excellent

Jessica

Voyage en famille
Points forts : Propreté, confort de la chambre
Best view!!
We loved it!! I would highly recommend this accommodation to anyone either looking for family, couple or single accommodation in Airlie beach. I can’t wait to stay again which we will be in the near future - thank you! :)
Séjour de 10 nuits en juin 2022
Trudy a répondu le 28 juin 2022
Hi Jessica, many thanks for your lovely review and we look forward to seeing you again. Cheers Trudy

10/10 – Excellent

Carol

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Great view. clean and luxurious.
Séjour de 2 nuits en mai 2022
Trudy a répondu le 31 mai 2022
Thank you glad you enjoyed your stay in the beautiful Whitsundays.

10/10 – Excellent

James

Points forts : Propreté, commodités et état et installations de l’hébergement.
Very helpful and accommodating management and staff. Excellent location/views, recommend
Séjour de 4 nuits en janvier 2022
Trudy a répondu le 17 janv. 2022
Many thanks James!

10/10 – Excellent

Amanda

Voyage en famille
Points forts : Propreté, commodités et état et installations de l’hébergement.
The views are spectacular. The pool is divine too. The staff, Trudy and Nichael were very friendly and helpful with tours and outings. There is so much to do and the shopping g and dining in town is fantastic - spoilt for choice. A really wonderful place for a holiday
Séjour de 5 nuits en janvier 2022
Trudy a répondu le 17 janv. 2022
Many many thanks for your lovely review. We are so happy you had a nice holiday. Thank you.

10/10 – Excellent

Alyssa

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Amazing view, spacious apartment and Trudy was so awesome!
Séjour de 7 nuits en décembre 2021
Jodie a répondu le 6 janv. 2022
Hi Alyssa thanks for the 5* review and we are so pleased you loved our apartments and the amazing views. We look forward to seeing you when you are next in the Whitsundays. Cheers Jodie

10/10 – Excellent

shane

Voyage en famille
Points forts : Propreté, confort de la chambre
Séjour de 5 nuits en décembre 2021
Trudy a répondu le 31 déc. 2021
Thanks!

10/10 – Excellent

Aaron

Voyage en groupe
Points forts : Propreté, commodités et état et installations de l’hébergement.
Friendly and helpful staff, great views of airlie beach and spacious rooms.
Séjour de 4 nuits en décembre 2021
Trudy a répondu le 22 déc. 2021
Many thanks Aaron and we have to agree with you on the great views! Cheers

10/10 – Excellent

MALCOLM

Séjour de 2 nuits en novembre 2021
Robyn a répondu le 23 nov. 2021
Thank you, we are really pleased that you had a great stay.

10/10 – Excellent

Bethan

Voyage en famille
Points forts : Propreté, confort de la chambre
Great accommodation
We had a really comfortable and enjoyable week. We arrived after hours, but the keys and instructions were easy to follow. Good size apartment and pools. Terrific ocean views and walking distance to the Main Street.
Séjour de 7 nuits en octobre 2021
Trudy a répondu le 19 oct. 2021
Thanks for taking the time to write a review and so glad you enjoyed your stay! Yes the views are pretty spectacular! Cheers

10/10 – Excellent

Brett

Voyage en famille
Points forts : Propreté, confort de la chambre
Great views in a spacious apartment
A great spacious place to relax with an amazing pool and great views to the ocean
Séjour de 8 nuits en septembre 2021
Trudy a répondu le 15 sept. 2021
Many thanks and glad you enjoyed your stay.

10/10 – Excellent

David

Points forts : Propreté, confort de la chambre
Séjour de 5 nuits en août 2021
Trudy a répondu le 21 sept. 2021
Thanks David!

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Apartment was large, clean and comfortable with king bed, large bathroom and large pool. Great ocean view. Would recommend.
Séjour de 3 nuits en août 2021
Trudy a répondu le 21 août 2021
Many thanks for your review and glad you enjoyed your stay here. Cheers Trudy

8/10 – Bien

Maryke

Great view but noisy.
Overall was lovely the view was amazing, pool fantastic, Great kitchen has everything you need. Great free wifi and tv was great!! The furniture in lounge room needs to be updated as very flimsy need new lighting as bedroom had no lampshade just a bulb? Bathroom was ok however the shower was not clean. As for noise...we heard very loud noises above us like furniture moving getting dragged along tiles etc not great was not enjoyable. Definitely NOT soundproof!
Séjour de 5 nuits en juillet 2021
Trudy a répondu le 20 juill. 2021
Hi Maryke, glad you enjoyed the view and pool. Unfortunately the showers look dirty due to our hard water up here. We have just had them all professionally cleaned about 2 months ago, and it doesn't take long before they start to get calcified again. That's a shame about the unit above you making so much noise! Cheers

10/10 – Excellent

Voyageur vérifié

Voyage en groupe
Points forts : Propreté, commodités et état et installations de l’hébergement.
The Reception team were friendly and this hotel is a very lovely spot overlooking Airlie.
Séjour de 2 nuits en juillet 2021
Robyn a répondu le 12 juill. 2021
Thank you, we are so pleased that you enjoyed your stay. We look forward to seeing you next time you come up this way.

10/10 – Excellent

Voyageur vérifié

Voyage en famille
Points forts : Propreté, état et installations de l’hébergement
Amazing apartment with beautiful views of Airlie Beach. Easy walk into town. Highly recommend!
Séjour de 7 nuits en juin 2021
Trudy a répondu le 7 juill. 2021
Many thanks for your review. We love the beautiful views too! Cheers!

6/10 – Acceptable

Voyageur vérifié

The bath had a lovely view. The decor was very out of date.
Séjour de 2 nuits en juin 2021
Trudy a répondu le 7 juin 2021
Cheers!

6/10 – Acceptable

Voyageur vérifié

Voyage de couple, Voyage en groupe
Points forts : Propreté
Staff very helpful and friendly. Communication was excellent!
Séjour de 2 nuits en mai 2021
Trudy a répondu le 2 juin 2021
You are welcome!

8/10 – Bien

Voyageur vérifié

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
A spacious units with full kitchen, king size bed, large deck, & gorgeous views of the water. It’s a short walk to the lagoon, shops, restaurants, bars & cafes. Just up hill on the way home, but who cares when you’re in such a beautiful place. We will definitely stay at Azure again.
Séjour de 5 nuits en mai 2021
Trudy a répondu le 2 juin 2021
Thanks so much!

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Great location with stunning views. Quite spot bu within easy walk of bars and restaurants
Séjour de 7 nuits en mai 2021
Trudy a répondu le 2 juin 2021
Glad you enjoyed our views here at Azure Sea Resort. Cheers!

10/10 – Excellent

Voyageur vérifié

Points forts : Propreté, confort de la chambre
As advertised. Ocean view apartment, easy check in and out process. Well equipped kitchen, oven, microwave etc making it easy to cook meals. Washing machine and dryer as well. Balcony was large, with tables/ chairs and cushions for an outdoor meal/drink. Living spaces were comfortable, with air conditioning and fans in the living room and bedroom. Bed was Very comfortable, also a walk In robe attached Bathroom - tub and shutters that can be opened to get a view of the bedroom / ocean from the bathroom. Shower was a little old and the shower pressure could be better. No rails to dry towels.
Séjour de 5 nuits en mai 2021
Trudy a répondu le 2 juin 2021
Thanks for your lovely review and glad you enjoyed your stay. Cheers

10/10 – Excellent

Voyageur vérifié

Voyage de couple
Points forts : Propreté, commodités et état et installations de l’hébergement.
Great view, nice mangers of the property. Apartment had everything we needed for our 3 night stay. Highly recommend
Séjour de 3 nuits en mai 2021
Trudy a répondu le 2 juin 2021
Many thanks for your review and happy you had a nice stay. Cheers!