Corner The Esplanade and Coconut Grove, Airlie Beach, QLD
Reviews
8.6
Excellent
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The staff were welcoming. Our room was very comfortable with pleasant decor. The entire hotel is very well presented including the bottle shop and corporate vehicles. Have stayed there twice and would happily do so again.
Christine
Stayed 2 nights in Apr 2024
Response from Aquarius on Apr 29, 2024
Thank you for your review and great feedback. We look forward to your next visit.
The location for this hotel is great, right in the middle of downtown.
The bed was so comfy.
Downsides, we were in the back of the hotel but the music form the bar was SO loud.
The rum bar was just okay, food was a mixed bag. Mjitos were AWESOME.
Have stayed here twice now.
Lovely & clean hotel.
Lovely friendly & helpful staff.
Excellent location.
Would recommend this hotel as an excellent choice to stay.
Tania
Stayed 4 nights in Mar 2024
Response from Aquarius on Mar 10, 2024
Thank you Tania. We so glad you enjoyed your stay with us.
Thank you John for your 5/5 review. Glad you enjoyed your stay.
10/10 Excellent
Maya
Jan 24, 2024
Liked: Cleanliness, staff & service, amenities
We had a wonderful time staying at Airlie Beach hotel. The staff was super friendly and booked the reef snorkeling tours for us and offered discounts as well. It's right in the middle of the most happening part of the town, with excellent dining options and across from the beach.
I want to especially thank Ms.Sandy who accommodated our last min change in plans for an earlier checkout and she found a way to refund us the last day's charge even though it was very last minute. Would highly recommend this hotel for a stay in Airlie Beach.
Maya
Stayed 4 nights in Jan 2024
Response from Aquarius on Jan 29, 2024
Thank You Maya for your great review and encouraging feedback. We are so glad you enjoyed you stay with us. I'll be sure to share you comments with Sandy & our staff.
Whole night machine noise makes me unable to get sleep. Initially I thought it was from AC inside the room but after turned off the continued noise was still there. Until the next day I checked the location of the room, which is just above the cooling system unit. I have to say the price of the room is over 400 Au dollars for one night. The other thing is that during the night time the hotel at least the front desk is not staffed. It seems that accident of emergency nature never happened here. That said, the day time front desk staff is friendly and helpful.
CHENQI
Stayed 1 night in Jan 2024
Response from Aquarius on Jan 29, 2024
Thank you for your review. I'll be sure to share your comments with relevant departments and staff. Thank you for choosing to stay with us at the Airlie Beach Hotel.
We loved our stay here - the staff were so helpful (shout out to Aquarius who was wonderful!) and the beds were insanely comfy. It was a really convenient place to base ourselves for the Whitsundays and we would stay here again.
Kathryn
Stayed 1 night in Jan 2024
Response from Aquarius on Jan 6, 2024
Thank you for your great review and feedback. Really appreciate the comments. Can't wait to welcome you back.
Bed was the most comfortable I have slept on
So good to have a coffee machine in the room and good quality appliances.
Very lovely staff
Easy to get everywhere
It was good how you weren't able to hear the music from the pub in the room
Christina
Stayed 1 night in Dec 2023
Response from Aquarius on Jan 2, 2024
Thank you for your review. Happy you enjoyed your stay. Hope to see you again in the future.
Thank you Simon for your review. Glad to see you enjoyed your stay with us at the Airlie Beach Hotel.
4/10 Poor
Robert Mark
Travelled with family
Dec 29, 2023
Liked: Staff & service
Disliked: Cleanliness
The “upgrade” to a twin room from the King we paid for was actually a rip off and the room smelled like stale smoke. Would not recommend.
Robert Mark
Stayed 1 night in Dec 2023
Response from Aquarius on Dec 30, 2023
Thank you Robert for taking the time to place a review and feedback. All feedback is appreciated & we will continue to try our very best to provide a high standard of service for all guest moving forward.
Great location. Room was serviced everyday and it was spacious. The food at the restaurant was quite pricey but you can find other options elsewhere. Overall it was a good stay, it was not luxury level but it was convenient.
Ehsan
Stayed 3 nights in Dec 2023
Response from Aquarius on Dec 26, 2023
Thank you very much for your review and feedback. We do try our very best to provide a high standard of service. Thank you again
Loved everything with our stay, my 1 an only drawback on my whole experience was our room wasn’t ready on time.
Jason
Stayed 1 night in Dec 2023
Response from Aquarius on Dec 18, 2023
Thank you Jason for your review and feedback. We do apologise on this occasion your room was not ready on time. We do try our very best to provide a high standard of service and do our very best to have rooms ready by check in time of 2pm DAILY. We will continue to strive to provide our best always. Hope to see you again in the future.