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Reviews of iH Hotels Agrigento Kaos Resort

iH Hotels Agrigento Kaos Resort
Via Giovanni Gentile 11, Contrada Cumbo Strada Statale 115, Agrigento, AG

Reviews

7.8

Good

Rating 10 - Excellent. 30 out of 90 reviews" "
Rating 8 - Good. 30 out of 90 reviews" "
Rating 6 - Okay. 20 out of 90 reviews" "
Rating 4 - Poor. 7 out of 90 reviews" "
Rating 2 - Terrible. 3 out of 90 reviews" "

8.2/10

Cleanliness

7.8/10

Staff & service

6.4/10

Amenities

7.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Verified traveller

Stayed 3 nights in Sep 2019

10/10 Excellent

Mindaugas

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice apartment very with an excellent location. The only issue in Ortigia is the car parking.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveller

Disliked: Staff & service
Nice pool, breakfast was ok but nothing special, very small room for 3 adults (one child bed and 2 regular single beds. Reported to the reception but did not sort out), room window facing a corner of the hotel (a wall), one socket in the room not fitting with Italian regular plugs. Staff was apparently nice but not keen to sort problems asking for more money (e.g. charging for an extra dry towel to use at the end of the day to take shower). Old fashioned rom furniture.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
It's a nice Hotel near the temples and near the beach, it has a very nice and very large pool that was great. The only issue was the check in and check out. We shouldn't need to leave our passports with the employees and the check out was very long and they had 3 people, but only one computer so 2 people were just standing there while the line was about 20 min.
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Would go back!
Beautiful property - outstanding pool. Peaceful feeling to the property. Close to the Valley of the Temples which were the purpose of our visit. Francesca at the front desk was exceptionally helpful & the fact that she was Italian American now living in Sicily was a big plus for our group in terms of getting timely & accurate information.
Stayed 1 night in Jun 2019

2/10 Terrible

Raul

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I had booked a night for 18 JUN 2019 for my wife and I. Separately, a friend, traveling with us, booked a room. A few days before the trip our friend received an e-mail telling her there was a problem with her room and they were booking her on a "comparable" hotel. My wife and I were already overseas so our friend e-mailed us and we told her we should stay together and authorized her to notify the hotel to book us with her. SURPRISE, SURPRISE, when we got to Agrigento we went to the Kaos hotel, the reason for the cancelation was "lack of water". I asked the reception staff if the Kore Hotel, were we were booked, had a pool, the man said no. I asked him how could you say it is comparable when it does not have a pool; the answer was that it was a 4 star hotel. Well, we had to drive about 4 kilometers from Kaos to the new hotel. The Kore Hotel is not near the beach on a secluded area as the Kaos, it is on a busy street, next to a McDonalds in the middle of the town. There was no pool and certainly this was not a 4 star hotel, the room did not have a closet and the beds were sub-par. Needless to say, our experience of Sicily and Agrigento in particular was damaged. To make matters worse, we were charged the same amount of money for the room we had already paid to Kaos for the obviously inferior quality and overall experience of the Kore hotel. So the moral of the story is, make sure that if you book with Kaos, be prepared to be disappointed because it could happen to you.
Stayed 1 night in Jun 2019

10/10 Excellent

lloyd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
beautiful place, grand view! great staff! will be back!
Stayed 1 night in May 2019

6/10 Okay

Robert, Montreal

Liked: Cleanliness, property conditions & facilities
Had a room with a view on the ocean. Impossible to get anywhere without driving your car.
Stayed 2 nights in Oct 2018

6/10 Okay

j g

Liked: Staff & service
OK, just.
Hotel covers all the basics, just. The way to the hotel (last 600 meters or so) is a weird street, under a dual carriage way full of refuse and dirt. I was bitten by bugs or mosquito all over in my room which is probably from bed bugs. Hotel mainly used by travel agents/groups so do not expect much. On the bright side, they have a large swimming pool and the staff are excellent and do their best. The location is not ideal so if you are not a group traveller, you will need a car to get anywhere.
Stayed 7 nights in Oct 2018

8/10 Good

Denis, Quebec, Canada

Liked: Cleanliness, property conditions & facilities, room comfort
Very nice hôtel and services. Poor location. Pool, bar, breakfast were all great.
Stayed 1 night in Oct 2018

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fantastic hotel
This hotel was beautiful and the staff was great they catered to all of our needs
Stayed 1 night in Sep 2018

8/10 Good

Megan, Philadelphia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel with wondrful pool and friendly staff
Stayed 1 night in Sep 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Slightly faded glory
Stayed 2 nights. Best breakfast we had in 5 hotels in Sicily. Pool nice. Rooms comfortable and modernised (we had 'superior'). Ate in restaurant one night, good food, slightly limited menu. Location fine only if you had your own car (has own exit from highway). Former gym closed - don't know if it will reopen. Staff friendly and welcoming.
Stayed 2 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful outdoor dining garden, fantastic sea view from front rooms, immaculate accommodations, refrigerator in rooms,
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel. Courteous staff. Pool is awesome. :)
Stayed 1 night in Jul 2018

10/10 Excellent

Bijesh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
IH Hotel
Very good hotel but a little dated. good location, friendly staff.
Stayed 1 night in Jul 2018

4/10 Poor

Jan

Disliked: Cleanliness, property conditions & facilities, room comfort
4 star hotel? - I don't think so.
The Hotel is nice with a fantastic pool area. Unfortunately it was under reconstruction during our stay. But it work perfectly with kids. During our stay they keept inproving on the facility. It was clear they weren't ready for the season. the hotal is situated between two major roads which make it difficult to run or walk around. their fitness facility was a joke. Nothing worked and eventhough they were told that nothing work they didn't fix it during our 9 day stay. If you are a family the room are very very small. No chance of getting a balcony or terrasse. and they are poorly decorated and equipped. One chair for 4 persons. You can hardly move around with 4 suitcases. The food art the restaurant is not worth going for.
Stayed 9 nights in Jul 2018

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great view
iH Hotel Kaos Agrigento is a nice property, however it is away from any restaurants or attractions so you will need a car to get around to the ruins, beach, or town. The hotel offers a great view, the room was clean and comfortable, and breakfast was good and had quite a large selection. The staff was also friendly and helpful. I would stay here again and would also be comfortable recommending it to family or friends.
Stayed 1 night in Jul 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent pool. Food needs improvement. A shut
Stayed 3 nights in Jun 2018

8/10 Good

Dr.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Friendly concierge, conveniently located a short drive fron the valley of the temples; a great place to cool off and rest in the south of Sicily.
Stayed 1 night in May 2018

8/10 Good

claude

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bel hôtel
Très très bel hôtel. Superbe piscine. Nous étions tranquilles car nous sommes partis en Septembre. Nous pensons qu'en juillet et août peut-être beaucoup de monde
Stayed 2 nights in Sep 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel difficile à trouver par la route. Piscine très jolie.
Stayed 2 nights in Sep 2019

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Amenities, property conditions & facilities
Ho visitato 3 stanze, tutte con traccie evidenti e con muffa per perdite d’acqua a tetto dal condizionatore centralizzato. Ci è stata assegnata una stanza con doccia, ma adattata a bagno per portatori di handicap, sicchè niente box doccia o tenda e acqua dappertutto tanto da infradicire la cornice della porta d’ingresso del bagno ..., cassaforte dell’armadio non funzionante in due stanze su tre delle stanze visitate....
Stayed 2 nights in Sep 2019

10/10 Excellent

Fanny

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Parfait
Très bel hotel, idéalement situé pour visiter la vallée des temples et la Scala dei Turchi. Dîner et petit déjeuner très bien
Stayed 1 night in Aug 2019

10/10 Excellent

Ulrich

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2019

4/10 Poor

paule

Disliked: Cleanliness, property conditions & facilities, room comfort
Loin d’être un palace !
La climatisation obsolète qui sent le vieux à plein nez ! Bruits d’aspirateur à 22:00 !!! La chambre louée au sous-sol était très humide. L’odeur d’un désodorisant ou insecticide rendait l’air de la chambre irrespirable.
Stayed 1 night in Aug 2019

8/10 Good

Damián, Cataluña

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bonito hotel con buenas instalaciones, personal amable y buena habitación. Desayuno y servicio de restaurante decepcionante. Acceso bastante complicado.
Stayed 1 night in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Servizi inesistenti
Molto bella la piscina per il resto servizi inesistenti.
Stayed 4 nights in Aug 2019

10/10 Excellent

Muriel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jul 2019

4/10 Poor

rosaria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 8 nights in Jul 2019

10/10 Excellent

Leire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

6/10 Okay

Jose luis

Liked: Cleanliness, room comfort
Wifi no funciona
El hotel parece la Villa o residencia de un mafioso. Esta bien para dormir y ya está. La wifi no funciona
Stayed 1 night in Jul 2019

6/10 Okay

Andrea

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Cambre basique mais belle piscine
Très belle piscine et personnel accueillant, mais hotel vieillissant, chambre basique et rudimentaire. Petit-déjeuner très basique. .
Stayed 2 nights in Jul 2019

8/10 Good

Marco

Liked: Cleanliness, property conditions & facilities, room comfort
Solo una notte. Sufficiente per godere della meravigliosa piscina e dello scenario che la contorna. Hotel certamente di qualità. Peccati veniali: in bagno non cerano saponi e c'erano solo un asciugamano per doccia ed uno per le mani. Colazione buona. Ma avrei preferito meno torte dolci e più brioche
Stayed 1 night in Jul 2019

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Bon séjour
Hôtel bien situé et très bon rapport qualité prix. Évitez par contre le snack le midi.
Stayed 1 night in Jul 2019

10/10 Excellent

Marta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

8/10 Good

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Cleanliness, property conditions & facilities
Location ist top, keine großer Spaß Faktor. Gut zum erholen und abschalten. Keine Musik und bar am Pool und das Essen geht so, meiner Meinung nach zu teuer. Aber wie gesagt zum entspannen und Location Top...
Stayed 3 nights in Jun 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
hotel très agréable avec un superbe piscine les enfants ont adoré
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Jun 2019

8/10 Good

Cyril

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel au calme
Hôtel au calme. Belle piscine.
Stayed 1 night in Jun 2019

4/10 Poor

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
Aimé :rien Accès très difficile est DANGEREUX Clim défectueuse et TRÈS BRUYANTE Des travaux dans la journée qui empêchent de faire la sieste Bref À NE PAS RECOMMANDÉ et l on se demande pourquoi Expédia la sélectionner
Stayed 2 nights in Jun 2019

2/10 Terrible

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
l’hotel est en grand travaux.Impossible de se reposer dans la journée à cause du bruit des perceuses et perforateurs.Pas de climatisation alors qu’il fait jusqu’a 39 degrés la nuit.Pas de tablette dans la salle de bain pour poser les affaires de toilettes.Impossible de régler la douche......Accès très compliqué.Bref hôtel sans intérêt.
Stayed 2 nights in Jun 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Al momento dell'arrivo non era disponibile la camera richiesta (2 adulti +3 bambini), in quanto non prevista all'interno della struttura. E' stato aggiunto un letto in una camera da 4. Se non è disponibile la camera da 5, perché Expedia la commercializza???
Stayed 2 nights in Apr 2019

6/10 Okay

Sebastien

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Hôtel ih a éviter
Nous sommes arrivés dans une chambre donnant sur un mur et une yves ou plutôt un écran d’ordi et une box qui ne fonctionne pas 2 h d’att Et rien ils nous ont finalement trouvé une chambre avec balcon vue mer beaucoup mieux et tout fonctionnait Le restaurant est très bien pour le petit-déjeuner mais pour le dîner fait grande cantine Le jardin et la structure extérieure ne sont pas entretenus
Stayed 2 nights in May 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cordialita del personale posizione strategica pulizia e confort
Stayed 1 night in May 2019

8/10 Good

Jose Araujo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Otimo
Stayed 2 nights in May 2019

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Bien situé pour visiter la vallée des temples, pas trop loin du centre d’Agrigente. Grand parking Le petit déjeuner tres complet et Les chambres ne sont pas bien insonorisées, tres bruyant.
Stayed 2 nights in Apr 2019

10/10 Excellent

MARIA ROSARIA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2019

10/10 Excellent

Daniele

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Esperienza positiva lo consiglio vivamente, sia per l'ubicazione, sia per la struttura nonchè per il personale gentilissimo
Stayed 1 night in Mar 2019