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Reviews of Dioscuri Bay Palace Hotel

4 out of 5
Dioscuri Bay Palace Hotel
Lungomare Falcone Borsellino, 1, Agrigento, AG

Reviews

7.8

Good

Rating 10 - Excellent. 107 out of 382 reviews" "
Rating 8 - Good. 168 out of 382 reviews" "
Rating 6 - Okay. 60 out of 382 reviews" "
Rating 4 - Poor. 32 out of 382 reviews" "
Rating 2 - Terrible. 15 out of 382 reviews" "

8.4/10

Cleanliness

7.6/10

Staff & service

5.8/10

Amenities

7.4/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

10/10 Excellent

Raymond

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Apr 2024
Response from Biagio on Apr 19, 2024
Grazie per aver trovato il tempo di lasciarci una recensione! Siamo molto contenti di sapere che vi siete trovati bene con noi e non vediamo l’ora di rivedervi!

8/10 Good

Kamal

Travelled with family, Travelled with family and small children
Liked: Staff & service
The hotel is located at a good ocean facing location. However the hotel had not turned on the air conditioning yet so it was hot in the night. We opened the balcony door but there were mosquitoes came in the room and we couldn’t sleep because of that. I would suggest the hotel to turn on the AC as the area has lot of mosquitoes so keeping the windows/doors open in the night is not ideal.
Stayed 1 night in Mar 2024
Response from Biagio on Apr 8, 2024
Thank you for your review, we will resolve the problem as soon as possible, hoping to have you again in our hotel, best regardsDioscuri Bay Palace

8/10 Good

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We stayed for 2 nights, good location, we had a nice room with great views from the balcony, good breakfast. We enjoyed the pool and beach.
Stayed 2 nights in Aug 2022

4/10 Poor

Bernadette

Stayed 3 nights in Jul 2022

6/10 Okay

Valerie

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Fabulous pool and views from pool.
Stayed 3 nights in Jun 2022

8/10 Good

FRANCISCO

Liked: Cleanliness, room comfort
Stayed 1 night in Oct 2021

4/10 Poor

philip, Mississauga

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Very old and dated. Staff was not attentive and a bit rude. We stayed 3 nights with 2 rooms. No AC on our floor, in room bar fridge did not work. They did not want us to change rooms. It’s like a 30 year old hotel that has some funky doors, water leaks and never been painted or upgraded. Free parking, good breakfast and great location are the good things…
Stayed 3 nights in Oct 2021

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We have stayed here three time and plan to do so again very shortly. This is THE PLACE TO STAY when in Agrigento and area.
Stayed 1 night in Sep 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with free WiFi and free secure parking. Good buffet breakfast
Stayed 1 night in Sep 2019

8/10 Good

Mick

Liked: Cleanliness, staff & service, room comfort
Comfortable and good location
If you are driving it is a good location with parking. Hotel offers nice views and very comfortable bed. A little aged contributes to its character. Very friendly staff.
Stayed 2 nights in Aug 2019

4/10 Poor

Enrico, Toronto

Travelled with family, Travelled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
Looks are very deceiving. We booked this hotel for a two week stay in the Agrigento region. Photos on the internet looked appealing for a reasonable price and the location seemed optimal. Upon arrival, the hotel was very very dated; seems to be stuck in 1970. Though this wasn’t my biggest disappointment. As many others have mentioned, the walls are paper thin. You could hear those on both sides of the room and feel like part of their conversation. You can easily hear (very early in the morning) tons of people wheeling their luggage through the hallways, an unwanted morning alarm. Hotel caters to bus tours. This hotel has Best Western written all over it, yet we quickly learned they lost their Best Western association rights due to their substandard services in all respects. Breakfast is abysmal, you are better off walking to some of the great coffee and pastry shops in San Leone. The pool is racket to make money off guests. I have traveled to pools all over the world and many in Italy and this was the first one ever to require a pool cap, for a fee of course, coupled with short pool open/close hours even though there was never a life guard on duty. The only pleasing thing about this hotel is its location in San Leone and the charming cleaning staff. I will never stay at this location again, not even for a one night layover since you risk hearing your neighbors all night anyway. It’s sad as this hotel has potential, yet it is very substandard for “four star” hotel.
Stayed 14 nights in Aug 2019

8/10 Good

Verified traveller

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The propefty was good tbe a/c in the room is not the best
Stayed 2 nights in Aug 2019

8/10 Good

JK, NJ

Travelled with family
Liked: Cleanliness, staff & service
Beautiful sea view and nice pool. Friendly staff. Easy drive to Temple area. Not much to walk to. Had AC problem at first but moved to a different room which was OK.
Stayed 2 nights in Jun 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in May 2019

6/10 Okay

Rubia

The hotel is okay, but is an old building and need renovations! Staff was great! Overall was a great time!
Stayed 2 nights in Mar 2019

8/10 Good

Jon

Liked: Cleanliness, property conditions & facilities, room comfort
Nice hotel, simple for a nights stay.
The local area was nice enough but not a great deal there other than bars and restaurants. We used this for a base to stay the night so ideal for what we wanted.
Stayed 1 night in Sep 2018

4/10 Poor

Craig

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
Painfully mediocre
Family with a toddler. Paid extra for a superior room with double and a twin - turned out to be a double and a single. I would not have wanted to see a standard room, they must be quite cramped. Wallpaper peeling off the wall, warm Minibar, no toilet paper and a view of the car park. Noisy from the street activity, including an amusement park, which isn't ideal with a baby. Feels very overpriced, thankfully it was for just a one night stopover, perhaps that's why we got a bad room. Service and breakfast are to be expected, which is to say we didn't eat much of the breakfast. Caters for large tour groups looking at the coaches parked out front.
Stayed 1 night in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent room with great view-thank you. Good size swimming pool. Reception staff good -recommended excellent restaurant with view of the Valley of Temples.
Stayed 1 night in Jul 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel
Great pool. Large undercover onsite parking area for cars
Stayed 2 nights in Jun 2018

8/10 Good

Dalia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relax in Agrigento
Grateful to arrive at Dioscuri Bay with ideal parking - easy and nearby drive to temples and old Agrigento - breakfast was terrific ( all the normal goodies great coffees super scrambled eggs and bacon) resonable priced and tasty dinner on site. Nearby sea walks and eating options right out the entrance. Friendly staff.
Stayed 2 nights in Jun 2018

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice on the beach. Would definitely come here again
Stayed 1 night in May 2018

10/10 Excellent

MJG, Martha’s Vineyard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay, Great views and Staff!!
Wonderful short stay! The staff is amazing! Thank you Dimarco, Mirko, Tiziana, Olivia and the banquet mgr !! You guys are rock stars! The hotel location is great, steps away from the beach and great restaurants. The room was beautiful and spacious and the balcony views breathtaking. We loved our stay!
Stayed 1 night in Mar 2018

8/10 Good

Alis

Liked: Cleanliness, room comfort
Great seaside location
Beautiful sunsets over the pool area. Rather "tired" looking hotel but the location made up for oldish appearance.Noise transfered from adjoining room was disappointing.
Stayed 2 nights in Oct 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2017

4/10 Poor

Verified traveller

Liked: Staff & service
Disliked: Room comfort
Stayed 1 night in Sep 2017

8/10 Good

Joe, NYC

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location
Great location, clean, safe area. Will definitely come back again.
Stayed 3 nights in Sep 2017

4/10 Poor

Rose

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Spend your money elsewhere
Our stay at this property was not one that we enjoyed. The hotel itself is run down in dire need of a face lift. As for the room... although very spacious, it was dated. The air-condition left much to be desired. The worst were the bathroom towels. They were a dingy white, paper thin and torn. The pool is in need of chlorine to eliminate the green algae at the bottom of the pool. One of the front desk personnel namely Rinaldo had no customer service skills at all. The pool is in need of chlorine to eliminate the green algae on the bottom of the pool.He was very abrupt and just plain nasty. All in all, this stay is one to be easily forgotten.
Stayed 2 nights in Sep 2017

6/10 Okay

Luke , london

Liked: Cleanliness, staff & service, room comfort
Nice hotel
Nice hotel comfortable beds had ac so comfortable nights sleep , staff there was really helpful and friendly. The bathroom was good nice shower Morden and clean. The pool area was great right next to the sea could update sun loungers if was being picky, the pool was nice size after while it had sand in it so maybe clean that out more regularly but not big deal. Outdoor bar was outdated and very pricey, if they sort these minor issues out it be perfect. It's local to what they call the "strip" where you find bars, restaurants, ice cream shops and market stalls at night along with two fair grounds and small beach area. would I go back yes I would.
Stayed 4 nights in Aug 2017

4/10 Poor

matt, uk

Disliked: Property conditions & facilities, room comfort
Run down hotel.
Run down hotel next to the sea only fix things if they are dangerous. stones galore the beach is walking distance but is about 50m wide a the same long no toilet facilities an there was rubish every where you look.
Stayed 7 nights in Aug 2017

2/10 Terrible

Verified traveller

Disliked: Staff & service, property conditions & facilities, room comfort
Great location but that was all that was good. Paper thin walls so no privacy Balcony overlooked a recent extension so view was of another building Ac didn't work Minibar fridge ( for our bottles of water) didn't work Breakfast was in an internal dining area with no natural daylight Reception staff were unhelpful ( "we are full so you cannot have another room") Main beach area was too far to walk ( photographs made it appear as if the hotel was on the beach but there was no beach area directly accessible from the hotel)
Stayed 3 nights in Aug 2017

8/10 Good

Peder

Liked: Room comfort
Disliked: Property conditions & facilities
A bit worn, but there is some eighties glory left:-) The pool area is nice. A bit unhappy about the slightly moldy smell in the room. Check out something in Agrigento instead.
Stayed 2 nights in Jul 2017

6/10 Okay

Laurie, Dorset

Liked: Cleanliness, room comfort
Nice comfortable room in dated hotel
See title of review. Room fine but hotel dated and in much need of a redec and maintenance. Pool and pool deck nice but surrounded by poor buildings and makeshift bar. Inside Bar area smelt damp and musty. Room was fine however. This trip we have paid a similar amount not for better facilities.
Stayed 3 nights in Jul 2017

8/10 Good

Robyn, Coffs Harbour

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Beautiful hotel.
We loved our stay here, beautiful Resort, great location. Dining room food was very good.
Stayed 1 night in Jun 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, room comfort

8/10 Good

John, London

Liked: Staff & service
Great pool, decent hotel
We stayed in August for five nights, using it as a base and travelling to nearby towns and sightseeing. It was the third hotel of our Sicily trip. The room itself was small compared to the others. Then again, is was 20% cheaper. It's best feature by a long way was the pool area. Never crowded. It was great to come back to at the end of a day's sightseeing and relax by the pool for a couple of hours. Temperatures were mid-30s so it was very welcome at the end of a hot afternoon. Five nights was a little too long for a stay as our primary reason for visiting Sicily was to see the sights. Agrigento did, however, have sicily's finest sight to see (my opinion) - the Valley of the Temples. Worth the drive to the area in itself.

10/10 Excellent

Giuseppe, Rockford Il.

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel close to the beach and restaurants.
We liked the hotel so much we stayed an extra week planning on returning on our next trip.

10/10 Excellent

Stuart, Farmer from Banbury Oxfordshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A haven
We would stay here again it is worth the drive.You did need a hire car.Beautiful pool side overlooking the sea.Wonderful staff.Good places to eat around.We had a wonderful week.

4/10 Poor

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
facility too old
It was a hot day when we stayed. The air conditioning was not working very well and the shower did not drain quickly enough. Breakfast served canned fruit. Was a Best Western before. The hotel needs updating.

8/10 Good

Peter, Edmonton Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with nice sea view
Very friendly, helpful, knowledgeable staff. Plenty of free parking. Hotel is easy to find and has nice sea views. Breakfast and free wi-fi was included

10/10 Excellent

Jim, Little Rock

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great sunset
we enjoyed our night here. At the north end of the beach area. Close to a small amusement park, the beach and several restaurants. But it was quiet in our room.

8/10 Good

senior couple , CT

Liked: Cleanliness, property conditions & facilities, room comfort
nice hotel on beach
Off season so surrounding area was ill kept and largely closed. We expected more in late May. Food not very good. American style hotel wiujiutjlical italuan charm. Nice staff. Good parking. Closed to Valke sei Templi & Turkish stairs beach

8/10 Good

joy, australia

Liked: Cleanliness, property conditions & facilities, room comfort
Pool was the highlight
Our group of six spent our final night here. It was of a standard that we expect from Best Western, all the basic requirements but nothing really special. Highlight was the gorgeous pool after a hot day on the tourist trail. Breakfast was nothing special as we fought our way through the tour bus queues. Room was comfortable, hotel is very spacious, at the seaside, but the surroundings were a bit ugly.

6/10 Okay

Verified traveller

Disliked: Staff & service, room comfort
OK standard but nothing more
Worst of 4 hotels we stayed in during our week in Sicily. Room at side of hotel with no view of sea despite hotel not appearing to be full. Breakfast was mainly cake. Good location for Agrigento temples.

10/10 Excellent

Lee, Cheshire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel, great staff, ideal location.
Staff very attentive. Hotel clean and smart. Pool area and sea view awesome. Breakfast fresh and plentiful.
Pool
Pool
Pool

2/10 Terrible

Raymond, PIETROSANTO ROCHESTER NY USA

Liked: Room comfort
Disliked: Cleanliness, property conditions & facilities
OVERPRICED
bitten by bugs in the room last two nights breakfast buffet large but THIRD WORLD SERVICE told a member off staff to tell the kitchen manager about the full hotel pan full of scrambled eggs that had no sterno or steam table COLD EGGS SITTING OUT..... NEXT DAY SAME THING ..

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Good hotel but lacks staff.
Spent 2 nights with another couple. Rooms were clean and well appointed. Hotel itself appeared closed as there wasn't enough staff to cover such a large facility. Only one person at pool bar, cooking meals, making drinks all day! Once past reception the bar lounge area was dark and was uninviting. Staff tried very hard to impress.

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Property conditions & facilities
Poor management and mandenence
Very poor land scape by pool areas ; no beech akeses bar by pool verry poor and lemeted lobby very dark spooky

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Perfectly adequate hotel for our short stay. Room was clean and pool area nice. Breakfast was a little disappointing.

8/10 Good

Gordon, Edinburgh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great pool
Great pool,nice hotel,good breakfast. Near the sites and can walk to restaurants nearby.

10/10 Excellent

Peter, Canada, Ontario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel on the sailboat harbour.
Beautiful views, excellent swimming pool, elegant room, great breakfast, good service, very good inside parking