3 outdoor pools, pool umbrellas, sun loungers
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Reviews of Anezi Tower Hotel

4 out of 5
Anezi Tower Hotel
Bd Mohammed V BP 29, Agadir

Reviews

7.0

Good

Rating 10 - Excellent. 44 out of 170 reviews" "
Rating 8 - Good. 53 out of 170 reviews" "
Rating 6 - Okay. 33 out of 170 reviews" "
Rating 4 - Poor. 20 out of 170 reviews" "
Rating 2 - Terrible. 20 out of 170 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

6.8/10

Eco-friendliness

Reviews

2/10 Terrible

Batool

Stayed 3 nights in Mar 2024

8/10 Good

Mustak

Liked: Staff & service, amenities, property conditions & facilities
Having the premium room helps, lifts a bit slow as stated by other guests. Premium room - modern facilities, only negative - pillow too hard.
Stayed 3 nights in Mar 2024

8/10 Good

Ayman

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice
Stayed 4 nights in Dec 2023
Response from FB on Jan 19, 2024
Dear Guest,Thank you so much for your feedback, we take it into consideration to improve our services in order to meet guests statifaction.Best Regards

8/10 Good

Munawarah

Travelled with family
Liked: Cleanliness, staff & service, amenities
I was originally hesitant in booking this hotel, but I was pleasantly happy that I booked here. The location is near the beach and local restaurant. Also, it is close to the main road, so its easy to catch a taxi (side note make sure the meter is running and not turned off). I was on the 8th floor with a view of the mountain, the room came with a balcony. The breakfast buffet was good, it had a good selection of items to pick from. The pool was very cold for me and so was the hot tub. There is no iron in the room, only pressing service is available. I have to comment on once thing, there was a group of guest who where mentally disabled, and the staff were so good with them and helpful. this made me so happy to see that everyone is accommodated, no matter who you are. Having a son with a disability as well, made me feel happy to know that a hotel and staff like this exist. If I every have to return, I will pick this hotel again. Side note, there is renovations happening at the hotel. The other floors did seem dated. Also if you find an honest taxi driver, try and get their contact info, so you can use them for other trips. All in all a good hotel.
Stayed 5 nights in Nov 2023
Response from FB on Nov 28, 2023
Dear Guest,Thank you so much for your comment, this is for us the best way to improve our services to meet guests expectations.Best Regards

6/10 Okay

Sihle

Disliked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Nov 2023
Response from FB on Nov 20, 2023
Cher client,Nous vous remercions pour vos commentaires lié aux prestations mises à votre disposition durant votre séjour.Cela nous permet de nous améliorer dans le seul but de répondre aux attentes de notre clientèle.Bien cordialement.

8/10 Good

BOUCHRA

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the site Check in at 2pm, We arrived at 3:30pm i do check in but we get the room after 1h45 min bad management and there is no communication between reception and house keeping to make the room is ready to the guest. On this time too many complaints from another guest the same problem.
Stayed 3 nights in Aug 2023

10/10 Excellent

Youssef

Stayed 3 nights in Jun 2023

10/10 Excellent

Kanza

2/10 Terrible

U

Disliked: Cleanliness, staff & service, property conditions & facilities
Very unhappy
First day, kept as waiting when the check in time was 15:00 , made as wait half hour till we got our room, when we asked why u taking to long the response was if you don't like waiting than go in a rude way . Once we gotbto the room the safe was not working, i complaint, they tried fixing it but they couldn't, in return they should've give me Alternative but no. There was lady doing breakfast making paratha, i ask to make me fresh hot paratha for me , she turned around started being rude , saying there is ready made one take those one very rudely, the bath tub was very dirty
Stayed 3 nights in Aug 2022
Response from Online Service on Aug 12, 2022
Dear Guest, Thank you for choosing Anezi Tower and for taking the time to share your opinion with us regarding your stay in our Hotel. We regret that we were unable to fully meet your expectations. Always concerned about the well-being of our customers, we pass on your comments and criticisms to the services concerned and we reassure you that corrective measures will be put in place to improve our service. We hope to receive you very soon so that you can appreciate for yourselves the changes and improvements that have been made to our services. Thank you again for your very constructive comments.

8/10 Good

Waheed

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2022

6/10 Okay

Daniel

Stayed 1 night in Apr 2022

10/10 Excellent

Youssef

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay in agadir city . I like everything about it place very clean great customer service very close to the ocean has in side parking
Stayed 15 nights in Jul 2021

2/10 Terrible

S

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
refused me to stay at hotel after checking in? Apparently i needed to go to the police station and provide them with a letter never had a issue with any other hotel in Morocco before!
Stayed 3 nights in Sep 2019

4/10 Poor

Expedia

Travelled with family
Disliked: Staff & service, property conditions & facilities, room comfort
I have stayed at this hotel thinking its family friendly as it says, no kids club were open, no amusement for the children, pools were always cold, poor customer service, very bad experience would not go back at all.
Stayed 9 nights in Oct 2019

10/10 Excellent

ali

Stayed 7 nights in Oct 2019

2/10 Terrible

Verified traveller

Travelled with family
Disliked: Staff & service
Horrible hotel staff. We were humiliated by tge staff we were treated badly. I reported that to expedia on the phone.
Stayed 4 nights in Aug 2019

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2019

10/10 Excellent

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a really beautiful hotel. The location of the hotel is amazing. It's close to the beach, restuarants and supermarket (if you want to get any extras). We had the sea view room which was absolutely gorgeous waking up to the view. highly recommend.
Stayed 3 nights in Mar 2019

8/10 Good

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bad thing is they didn’t give us kitchen, they locked the kitchen door so we couldn’t access the kitchen. I had this same apartment last time and got the kitchen, now they said i have to pay more for kitchen which is stupid because online there was no option for kitchen or anything. I am very disappointed with this.
Stayed 7 nights in Feb 2019

2/10 Terrible

Verified traveller

Liked: Staff & service
Stayed 7 nights in Feb 2019

4/10 Poor

Sajjad

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
No Wi-Fi in room & hotel located in tourist area!
No Wi-Fi in the room and had to leave the room to get Wi-Fi signal. We were also promised Dinner on arrival when we booked, which was refused when we arrived. Strong drainage smell in room 1604. They also refused to provide us with an iron when we asked at reception. This hotel is located in the tourist area so must avoid if looking for quiet location. The only positive was spacious room.
Stayed 5 nights in Dec 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean rooms with balc9ny, wifi doesnt work in the room
Stayed 1 night in Nov 2018

8/10 Good

Arthur

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Modernity in Morocco!
Good modern hotel, food good, good location.
Stayed 2 nights in Sep 2018

10/10 Excellent

ali, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice and clean hotel staff are 5 stars the hotel was close to every where Thank you
Stayed 2 nights in Sep 2018

10/10 Excellent

Tufayel, United kingdom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel close to the beach
Our experience at this hotel was very good, the staff were very nice and a big shout out to Reda who made our stay even better. He helped us with any problems we had and went out of his way to ensure we have everything we may need in terms of things to do in agadir and reccomndations on where to get certain things from. Interacted with us very nicely and I can honestly say we are gonna miss Reda a lot.
Stayed 7 nights in Aug 2018

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great vacation spot
We stayed for 7 days, the hotel was great. Extremely friendly staff all the way around, restaurant were in 5 minuets walking distance. The beach was clean, nice and relaxing
Stayed 7 nights in Jun 2018

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
good hotel
hotel standards are very good and have a lot of facilities available
Stayed 5 nights in Mar 2018

4/10 Poor

Rayman, London

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities
Great room, poor service.
Room was great, however staff were poor. Poor customer service at all levels. The air conditioning did not work, and it took three days for them to send an engineer to make repairs. The engineers just changed the settings and claimed it was working, when it wasn't. Additionally there was no wifi in our room. We contacted the hotel to provide a booster agin they said they will but did not. furthermore the hotel has a facility for tourist to exchange their money, between 2-4. Everyday we would go ask to change but staff say they don't have no money from the bank. Staying for 6 days, all service were not provided adequately. Laundry has also taken more than 24 hours where we had to contact staff to receive our clothing. It's a shame I had to write this review because the rooms were lovely with lovely views. It's just unfortunate the staff were absolutely poor with the customer service side of views and getting things done.
Stayed 6 nights in Mar 2018

8/10 Good

sokayna, smimo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel for quick stay
Decent enough for the price, and close enough to the beach,breakfast buffet was below average lacks professionnalism in customer interactions (not sure if staff is trained. overall good hotel for the price .
Stayed 1 night in Nov 2017

8/10 Good

Monika

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
An amazing holiday.
Very nice looking hotel, good facilities, great location. A great gate away destination! I recommend this hotel to everyone.
Stayed 9 nights in Nov 2017

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
The staff at the hotel were very friendly and helpful. It was easy to get to the beach and some restaurants a short walk away. The food at the restaurant was nice and a lot to choose from.
Stayed 5 nights in Nov 2017

8/10 Good

salman, agadir

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
great hotel
my stay at the hotel was great... the hotel has great surrounding definitely recommend
Stayed 4 nights in Sep 2017

6/10 Okay

ali , london

Disliked: Cleanliness
It was ok. It's about 60 steps from the beach
It's about 60 steps from the beach so if you have people who can't cope with steps don't book if you want to go to the beach. The food is repetitive. Otherwise it's ok.
Stayed 7 nights in Sep 2017

2/10 Terrible

khalid , london england

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
dirty room
My experience in this hotel when can do I start first of all my premium room it was so dirty and not clean and the balcony as well.i have told the staff in the reception and they have told they will send the cleaner.when I went back me and my wife at night my bed sheets had mark of blood and next morning I thought they will change them and they didn't and I went back to the reception and I have told what I found, and they said they will send someone to change it and I went out by then and when I got back at night I was shocked to find out that they put blancket with cigarette holl in the blancket and I was so upset by then and I went downstairs to the reception around 1am and they send me 2 small blancket and they told me to speak to general manager in the morning and I did speak to him and he went to see what I was taking about in my room he was shocket and he was very nice to me and he did offer a free lunch for me and my wife and he did help me to check out late that day and he did say to me that he will follow my complaints
Stayed 2 nights in Sep 2017

6/10 Okay

Jonna

Liked: Cleanliness, staff & service
This is a 2-star budget hotel, not 4-star hotel
The hotel was ok, but not great. I would not stay here again. It was very busy with tourists and had two bachelor parties. People speaking in the corridors could be heard and was disruptive. Buffet breakfast was great. Wifi ok. Security great. Service ok. Room was clean but not comfortable.

2/10 Terrible

no need, uk

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice view from the hotel but very poor
Had good time out then inside more noise at the hotel, i mean from the rooms as the windows are not noisy

6/10 Okay

Mamdouh, Saudia Arabia

Liked: Cleanliness
Enjoyable days
It was very intresting specilly the oceanic view.

6/10 Okay

Fawaz

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

8/10 Good

John M

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

Verified traveller

Liked: Staff & service
Nice hotel in a good location
Nice hotel in a good location. Staff are very friendly also.

4/10 Poor

Steven, ELMWOOD PARK, NJ USA

Disliked: Cleanliness, property conditions & facilities, room comfort
2 star hotel
This is not 4 stars hotel very tiring and outdated hotel need total renovations

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent pool area
Hotel facilities are very good but the rooms that haven't been renovated are not so good
View from dining room
View from dining room
Pool area
Pool area

4/10 Poor

2 star , steve NJ USA

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
So so hotel close to everything
This is not a hotel most likely it is more like a motel I would not stay again poor hotel ... Tiring and outdated

6/10 Okay

mohamed, london

Liked: Room comfort
Disliked: Property conditions & facilities
great location
is not bad, is not poor ,is not perfect

6/10 Okay

Nour

4/10 Poor

ahmed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cleanliness of room is bad

4/10 Poor

Verified traveller

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Hotel Anezi - good view from 9th floor -reception
Negative Poor reception service Work going on around pool area during day (welding) Closed top bar Food same every day Aircon not working Very dated furniture in rooms Postive Good security service Friendly porters, cleaners and bar staff Fantastic view from 9th floor

8/10 Good

Amin, London, Uk.

Liked: Cleanliness, room comfort
The best view/location in Agadir.
The location of this hotel is the best among other hotels in agadir. the staff all spoke English very well and were extremily v helpful. the room was spacious and the few from the 8th floor was breath taking. if possible, ask for a room facing the kasbah, a hill that ulluminates at night like hollywood sign. Also, you can see the beach, marina and almost the whole city and surrounding mountains too. Although the Hotel has 70th feel, it has modern and Morrocan features. The hotel did not provide any shampoo or conditioners, only Savon (soab)!

4/10 Poor

M, Gironde, France

Liked: Cleanliness, property conditions & facilities, room comfort
Mixed feelings about Hotel Anezi
Despite the excellent condition of the hotel, and the superb comfort, and cleanliness, our feelings are mixed for two reasons. Firstly the food was boreing and repetative; furthermore despite the excellent service of waiters, bar staff and cleaners, the hotel was let down by the laziness of the reception staff. Although some slack may be cut due the the fact that our stay conincided with Ramadan, it is fair to say that the reception staff let the hotel down. Two examples for this were that we wiated over an hour for towels to be sent tyo our room, and over a day for them to arrange to have a bathroom door stopped from sticking when shut. A good hotel let down by poor front of house satff.