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Reviews of Nightcap at Rose & Crown Hotel

3.5 out of 5
Nightcap at Rose & Crown Hotel
100 Phillip Highway, Elizabeth South, SA

Reviews

8.0

Very good

Rating 10 - Excellent. 26 out of 72 reviews" "
Rating 8 - Good. 28 out of 72 reviews" "
Rating 6 - Okay. 10 out of 72 reviews" "
Rating 4 - Poor. 4 out of 72 reviews" "
Rating 2 - Terrible. 4 out of 72 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.8/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hostess was exceptional, we needed to be at nearby hospital, she organised an extra bed in room,as family needed to be close by. Thankyou so much.
Stayed 2 nights in Mar 2024

2/10 Terrible

Tarun

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024

4/10 Poor

John

Business traveller
Liked: Room comfort
Disliked: Cleanliness
Not for me
We found the rooms are subject to all road traffic noise, loud music and loud plumbing noises. Comfy bed, tight bathroom and would not stay again
Stayed 1 night in Dec 2023

2/10 Terrible

Sarah

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff was lovely, no restaurant and wasn’t told until went to have dinner. Room was dirty, bedding was dirty. Told night staff and nothing was done other than new towels the next day.
Stayed 2 nights in Dec 2023

8/10 Good

Lesley

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy access to where we need to go.
Stayed 1 night in Nov 2023

6/10 Okay

H H

Stayed 3 nights in Nov 2023

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

8/10 Good

Barry

Stayed 1 night in Jul 2023

4/10 Poor

Wendy

Travelled with partner
Disliked: Property conditions & facilities
Very noisy main door, howling noise all night of air leaking through. No toilet paper.
Stayed 1 night in Jul 2023

8/10 Good

Jeffrey

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2023

8/10 Good

Karen

Business traveller
Liked: Staff & service, property conditions & facilities
Disliked: Amenities
The staff were lovely and friendly. The room was neat and clean and had tea and coffee facilities. The restaurant had closed which made it difficult for me to get a meal as I did not have a car but there is a pizza shop and a fish and chip shop near by.
Stayed 1 night in Apr 2023
Response from Mike. on Apr 29, 2023
Hi Karen,Thanks for taking the time to leave a review.Your feedback is greatly appreciated.

10/10 Excellent

Angelo

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Clean and friendly
Stayed 2 nights in Apr 2023
Response from Mike on Apr 23, 2023
Hi Angelo,Thank you for taking the time to leave a review.

10/10 Excellent

Ali

Liked: Cleanliness, staff & service, amenities
Great value for money, friendly and helpful staff. Clean quite rooms with great daily room service.
Stayed 3 nights in Apr 2023
Response from Mike on Apr 20, 2023
Hi Ali,Thank you for taking the time to leave a review.Your feedback is greatly appreciated.

4/10 Poor

Jeff

Travelled with family
Disliked: Cleanliness, property conditions & facilities
Staying 4 nights moved out after 1 night had to leave car in pubic car park as there is no private car spaces and went down stairs for a drink and locals won’t to friendly not a place I would recommend
Stayed 4 nights in Mar 2023
Response from Mike on Mar 13, 2023
Hi Jeff,Apologies for your experience.We have arranged a refund for the 2 night you did not stay with us.

10/10 Excellent

Dulani

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This place was excellent!! Even though outside didn’t look the safest, the apartment was so clean and it was a fantastic stay!!
Response from Mike on Feb 19, 2023
Hi,Thanks for taking the time to leave a review.

8/10 Good

Jasmine

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Hotel was clean and tidy. However it was on a main road so could here traffic all night. Our room was located right next to the entry door to all the other rooms so could hear people coming and going most of the night. It would be fine if you can sleep through a lot of noise.
Response from Mike on Jan 22, 2023
Hi Jasmine,Thank you for taking the time to leave a review.

10/10 Excellent

Caron, Galston

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great check-in with Chris... at 1am, he was happy to make a ham & cheese toasty for a very tired traveller!
Stayed 1 night in Nov 2022
Response from Mike on Nov 18, 2022
Hi Chris,Thanks for taking the time to leave a review.We appreciate the feedback.

8/10 Good

Stacey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are good clean comfortable and not a real lot of noice which is a plus.
Stayed 1 night in Nov 2022
Response from rm on Nov 14, 2022
thank you stacey for your review

6/10 Okay

Justin

There is a main road is located right outside your window and the the glass is not double glazed so it is quite noisy.
Stayed 1 night in Sep 2022

8/10 Good

Mark

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great room and friendly staff
Stayed 1 night in Jun 2022
Response from Rose and Crown on Jul 7, 2022
Hi Mark, Thank you for taking the time to leave a review, we are glad to hear you enjoyed your experiance here at NightCap Rose and Crown.

10/10 Excellent

Matt

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Clean rooms, easy check in Nice staff
Stayed 1 night in Apr 2022

10/10 Excellent

Kristine

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was comfortable and had plenty of space in the two bedroom apartment
Stayed 1 night in Apr 2022
Response from Management on Apr 19, 2022
Thank you Kristine, we are glad that you enjoyed the 2 bedroom apartment and yes it does have plenty of space. We hope to see you again.

10/10 Excellent

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The music was a bit loud .
Stayed 1 night in Apr 2022
Response from Management on Apr 13, 2022
Hi Barbara, apologies about the music, we have now put in a curfew about the music outside the venue.

8/10 Good

BRUCE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
somebody in another room played music most of the night
Stayed 1 night in Dec 2021
Response from Management on Dec 28, 2021
Thank you Bruce for your review, we apologise for the guest that played music and disturbed you, we hope that it doesn't deter you from staying again, Management

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Nov 2021
Response from Management on Dec 28, 2021
Thank you for your ranking out of 10, we appreciate it.

10/10 Excellent

Kingston

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was perfect for what i needed
Stayed 2 nights in Sep 2021
Response from Management on Jan 21, 2022
Thank you Kingston for your review, glad that we were perfect for your needs. we hope that you will keep us in mind for the future.

4/10 Poor

sumit

Business traveller
Disliked: Room comfort
Just cannot sleep. Too noisy but otherwise alright
It has great location. But you cannot sleep in those rooms. I was initial put in a room which was close to highway and I woke up to traffic at midnight. Then after requests I was changed to a room which was on the other side of the highway. But the whole night they were running some motor which disrupted my sleep all night.
Stayed 1 night in Aug 2021
Response from Management on Sep 13, 2021
Thank you Sumit for your review and we are currently addressing the issues that you have bought to our attention.

6/10 Okay

Verified traveller

Business traveller
Was perfect for my needs. Room was comfortable & clean.
Stayed 1 night in Apr 2021
Response from Management on May 12, 2021
Glad we met your needs, hope to see you again.

8/10 Good

stephen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2021
Response from Management on May 12, 2021
Cheers Stephen for your rating on our hotel.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Mar 2021
Response from Management on May 12, 2021
Thanks for your rating, we appreciate feedback.

8/10 Good

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
For a "pub" accomodation, very clean and comfortable.
Stayed 2 nights in Mar 2021
Response from Management on May 12, 2021
Thank you for your review, greatly appreciated.

8/10 Good

Brenton

Travelled with family
Liked: Cleanliness, staff & service, room comfort
standard pub
Stayed 2 nights in Nov 2020

6/10 Okay

Verified traveller

Travelled with family
Liked: Staff & service
Disliked: Cleanliness
Bed sheets was not clean there was yellow marks all around.
Stayed 2 nights in Mar 2021

8/10 Good

Matthew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2021

8/10 Good

Jim, Elizabeth

Liked: Cleanliness, staff & service
Price direct from the hotel was cheaper than Wotif. Stairs to climb to rooms which presented some issues after a surgical operation. Rooms reasonably quiet and clean. Bit cramped as had to open door into main room in order to exit shower. Otherwise for price ok.
Stayed 1 night in Dec 2020

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a clean and accommodating, early check in was not a problem and the friendly and helpful.
Stayed 1 night in Sep 2020
Response from Jodie on Sep 19, 2020
Hi, Glad to hear that you enjoyed your stay with us. Hope to see you again

6/10 Okay

roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable but tends to be a bit noisy
Stayed 1 night in Sep 2020
Response from Jodie on Sep 16, 2020
Hi Roderick. Sorry your stay was a little noisy. Can you please let us know if it was noise from downstairs in venue or traffic outside. Look forward to hearing from you. Thanks

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Stayed 2 nights in Jan 2020

8/10 Good

Sarah

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family, Travelled with family and small children, Business traveller, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent food excellent staff communication and excellent hospitality and excellent food
Stayed 3 nights in Nov 2019
Response from Manegement Of the Rosie on Dec 4, 2019
Thank you. glad you enjoyed your stay and time with us :)

10/10 Excellent

DeniseCroker, Mount Gambier

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and obliging. Great food.
Stayed 2 nights in Nov 2019
Response from Manegment Team on Dec 4, 2019
Thank you. Glad you enjoyed your time with us :)

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a good price and had convenient parking and a bistro on site
Stayed 2 nights in Oct 2019
Response from Manegment Team on Dec 4, 2019
thank you for choosing us to stay with. hope to see you again soon

8/10 Good

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities
The room very clean bathroom area small but did the job, just hard to try and get dressed in there. The staff were very Friend and helpful food was amazing. Not getting enough sleep was the worst part of the stay. Sounded like there was a party going on in the room next to us or it could of been coming from the bar area not sure. But it did stop until very late. Doors are very heavy and all I could hear were the doors slamming shut.
Stayed 1 night in Oct 2019
Response from Manegment Team on Dec 4, 2019
Glad the staff and food were good for you. So sorry about the noise, hopefully next time you stay with us there wont be any noise :)

8/10 Good

Chaz, Los Angeles

Business traveller
Liked: Cleanliness, staff & service
Disliked: Amenities
Its no 5 star , 4 star or even 3 star - However I like this place! Why? Because even if the area is low end, the rooms were secure and clean and close to my work. The one bedroom apartment was massive and good value for money. The staff have to put up with a lot of idiots so its takes a while before they can realize who is and who isn't. They are good. I would stay here again when I have work meetings in the area.
Stayed 1 night in Aug 2019
Response from Rose and Crown on Sep 6, 2019
thank you for the feedback and we look forward to seeing you next time

6/10 Okay

Verified traveller

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms are very decent and the linen crisp. The only downside was the refrigeration unit on the roof right outside our window and the standby light on the tv is very bright.
Stayed 1 night in Aug 2019
Response from Rose and Crown on Sep 6, 2019
thank you for the feedback

6/10 Okay

Nutcracker, Brisbane

Business traveller
Liked: Cleanliness
Disliked: Amenities
Pros: Clean room. Had security door. Could walk to shops. On top of pub so could have a drink or be near people. Cons: Questionable area and people who hang around outside the pub but never had a problem being a man. Slightly overpriced for what it is by about 40% in my opinion. Much more value for money if I stayed around Adelaide cbd for not much more. However because it was only a five minute drive to my work meeting I stayed there to avoid the long commute from the cbd.
Stayed 1 night in Jul 2019

6/10 Okay

Warwick

Liked: Cleanliness, staff & service, property conditions & facilities
Cheerful and friendly
An overnight stay after a prior to an early flight back to Sydney. We found the bathroom way too small - even the sink didn't fit !! It did, however, serve a purpose and we had a good nights sleep. Staff were good and friendly even though we arrived quite late (10:30pm)
Stayed 1 night in Jun 2019

8/10 Good

Li

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2019