Title: Hotel Elcano Acapulco - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Elcano Acapulco Family-friendly fun on the beach, with outdoor pool ![On the beach, free beach cabanas, sun loungers, beach towels](https://images.trvl-media.com/lodging/1000000/30000/25000/24935/44c402d0.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Studio, 1 King Bed](https://images.trvl-media.com/lodging/1000000/30000/25000/24935/387c050d.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/30000/25000/24935/e00d209c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Breakfast, lunch, dinner served; pool views](https://images.trvl-media.com/lodging/1000000/30000/25000/24935/3c8a16f0.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Buffet](https://images.trvl-media.com/lodging/1000000/30000/25000/24935/d2977f9f.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Elcano Acapulco on Costera Acapulco's sunny shoreline offers an outdoor pool with a poolside bar, beachfront cabanas, and al fresco dining at Bambuco restaurant. Free WiFi, on-site shopping, and helpful staff add convenience and enjoyment. 8.2 Very good ## Popular amenities - Breakfast available - Bar - 24/7 front desk - Room service - Parking available - Housekeeping ## Room options ### Check availability for these dates Tonight [Nov. 18 - Nov. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=24935&PinnedHotelID=24935&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-18&endDate=2025-11-19&selected=24935&PinnedHotelID=24935&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Nov. 19 - Nov. 20](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=24935&PinnedHotelID=24935&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-19&endDate=2025-11-20&selected=24935&PinnedHotelID=24935&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Nov. 21 - Nov. 23](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=24935&PinnedHotelID=24935&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-21&endDate=2025-11-23&selected=24935&PinnedHotelID=24935&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Nov. 28 - Nov. 30](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=24935&PinnedHotelID=24935&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-28&endDate=2025-11-30&selected=24935&PinnedHotelID=24935&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 5 of 5 rooms ![In-room safe, blackout drapes, iron/ironing board](https://images.trvl-media.com/lodging/1000000/30000/25000/24935/a299d16e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Room Small 7.4 Good 3 reviews - 279 sq ft - Sleeps 2 ### Double Room Superior 7.4 Good 3 reviews - 376 sq ft - Sleeps 4 ![Studio, 1 King Bed](https://images.trvl-media.com/lodging/1000000/30000/25000/24935/e68b70e7.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Studio, 1 King Bed 7.8 Good 18 reviews ### Highlights Air conditioning Free cribs/infant beds TV Ceiling fan Blackout drapes/curtains Private bathroom Shower/tub combination Hair dryer - 280 sq ft - Ocean view - Sleeps 3 - 1 King Bed ![Standard Room, 2 Queen Beds](https://images.trvl-media.com/lodging/1000000/30000/25000/24935/56ee646b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 2 Queen Beds 8.2 Very good 19 reviews ### Highlights Balcony Air conditioning Free cribs/infant beds TV Ceiling fan Blackout drapes/curtains Private bathroom Shower/tub combination - 377 sq ft - Ocean view - Sleeps 3 - 2 Queen Beds ### Suite Junior - 505 sq ft - Sleeps 4 ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Hotel-Elcano.h24935.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Hotel-Elcano.h24935.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.85435%2C-99.85792&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=1ro7c1rDIT_fFxrkkCxErStehLw=) Av del parque y las palmas S/N, Acapulco, GRO, 39690 #### What's nearby - Acapulco Golf Club - 1 min walk - 0.0 km - Icacos Beach - 3 min walk - 0.3 km - Acapulco Convention Center - 10 min walk - 0.9 km - El Rollo Acapulco - 12 min walk - 1.0 km - Condesa Beach - 4 min drive - 1.9 km #### Getting around - General Juan N. Alvarez Intl. Airport (ACA) - 29 min drive #### Restaurants - ‪Sushi Factor - ‬2 min walk - ‪Tequisol - ‬5 min walk - ‪Terra Luna - ‬2 min walk - ‪Pizza Hut - ‬4 min walk - ‪El Delfin Restaurante - ‬5 min walk ## About this property ### Hotel Elcano Acapulco Family-friendly hotel located in Costera Acapulco Take advantage of a poolside bar, shopping on site, and a hair salon at Hotel Elcano Acapulco. This hotel is a great place to bask in the sun with a beachfront location, free beach cabanas, and sun loungers. The on-site restaurant, Bambuco, offers breakfast, lunch, dinner, and al fresco dining. Free in-room WiFi is available to all guests, along with dry cleaning/laundry services and a bar. Other perks include: - An outdoor pool and a children's pool, along with sun loungers - Free self parking - Buffet breakfast (surcharge), babysitting (surcharge), and a porter/bellhop - A front-desk safe, luggage storage, and a 24-hour front desk - Guest reviews give top marks for the helpful staff Room features All 180 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes. More amenities include: - Bathrooms with shower/tub combinations and hair dryers - 25-inch TVs with premium channels - Free infant beds, ceiling fans, and daily housekeeping ## Similar properties ![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/54000000/53900000/53890100/53890054/cc531c5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Copacabana Beach Hotel Acapulco Costera Acapulco - Pool - All-inclusive - Free WiFi - Restaurant 8.0 Very good 1,009 reviews CA $106 CA $127 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=53890054&PinnedHotelID=53890054&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Villa | View from room](https://images.trvl-media.com/lodging/1000000/30000/26600/26560/5d8798f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Americana Acapulco Villas Costera Acapulco - Pool - Spa - Pet-friendly - Kids pool 9.0 Wonderful 1,010 reviews CA $156 CA $191 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=26560&PinnedHotelID=26560&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/1000000/20000/14200/14138/180e3f5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amares Acapulco Costera Acapulco - Pool - All-inclusive - Free WiFi - Restaurant 8.8 Excellent 176 reviews CA $146 CA $175 total includes taxes & fees Nov 26 - Nov 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-26&endDate=2025-11-27&selected=14138&PinnedHotelID=14138&HadPinnedHotel=true®ionId=-1&adults=2) ![Restaurant](https://images.trvl-media.com/lodging/1000000/30000/23300/23260/5502867c.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Brisas Acapulco Las Brisas - Pool - Spa - Parking included - Free WiFi 9.4 Exceptional 1,184 reviews CA $256 CA $307 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=23260&PinnedHotelID=23260&HadPinnedHotel=true®ionId=-1&adults=2) ![Children's play area - outdoor](https://images.trvl-media.com/lodging/1000000/930000/920700/920648/eda76521.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Emporio Acapulco Costera Acapulco - On private beach - Pool - Spa - Kids pool 8.4 Very good 1,503 reviews CA $113 CA $135 total includes taxes & fees Nov 24 - Nov 25 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-24&endDate=2025-11-25&selected=920648&PinnedHotelID=920648&HadPinnedHotel=true®ionId=-1&adults=2) ![Sundeck](https://images.trvl-media.com/lodging/2000000/1140000/1139600/1139576/00074fd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Torres Gemelas Acapulco Costera Acapulco - Pool - Kids pool - Free WiFi - Restaurant 7.6 Good 1,005 reviews CA $63 CA $78 total includes taxes & fees Nov 23 - Nov 24 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-23&endDate=2025-11-24&selected=1139576&PinnedHotelID=1139576&HadPinnedHotel=true®ionId=-1&adults=2) ![2 restaurants, breakfast, lunch, dinner served; Mexican cuisine](https://images.trvl-media.com/lodging/1000000/10000/5600/5544/3ae2aac1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Camino Real Acapulco Diamante Pichilingue - On private beach - Pool - Spa - Kids pool 8.8 Excellent 1,008 reviews CA $161 CA $193 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=5544&PinnedHotelID=5544&HadPinnedHotel=true®ionId=-1&adults=2) ![3 outdoor pools, sun loungers](https://images.trvl-media.com/lodging/1000000/70000/68200/68199/d2da0c93.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Club del Sol Acapulco by NG Hoteles Costera Acapulco - Pool - All-inclusive - Pet-friendly - Free WiFi 6.0 613 reviews CA $40 CA $48 total includes taxes & fees Nov 20 - Nov 21 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-20&endDate=2025-11-21&selected=68199&PinnedHotelID=68199&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6550000/6543200/6543170/e6078d68.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Acapulco Malibu Costera Acapulco - Pool - Kids pool - Free WiFi - Restaurant 8.4 Very good 302 reviews CA $90 CA $110 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=6543170&PinnedHotelID=6543170&HadPinnedHotel=true®ionId=-1&adults=2) ![Aerial view](https://images.trvl-media.com/lodging/13000000/12610000/12605400/12605366/48fcef04.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Pierre Mundo Imperial Granjas del Marqués - Pool - All-inclusive - Pet-friendly - Restaurant 8.4 Very good 1,003 reviews CA $216 CA $279 total includes taxes & fees Dec 1 - Dec 2 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-01&endDate=2025-12-02&selected=12605366&PinnedHotelID=12605366&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - Free self parking on site - Limited onsite parking ### Food and drink - Weekend buffet breakfast available 8:00 AM to noon for a fee: MXN 350 for adults and MXN 175 for children - A bar/lounge - A poolside bar - A restaurant ### Restaurants on site - Bambuco - El Timon ### Things to do - Children's pool - Outdoor pool - Shopping - Volleyball ### Family friendly - Babysitting (surcharge) - Children's pool - In-room crib - Laundry facilities - Outdoor pool ### Conveniences - 24-hour front desk - ATM - Gift shop/newsstand - Hair salon - Laundry facilities - Luggage storage - Safe at front desk ### Guest services - Concierge services - Dry cleaning/laundry service - Housekeeping (daily) - Porter/bellhop - Tour and ticket assistance - Wedding services ### Business services - 24-hour business center - Conference space - Meeting rooms ### Outdoors - Beach loungers - Beach towels - Free beach cabanas - On the bay - On the beach - Pool loungers ### More - 1 building - 9 floors - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Blackout drapes - Free crib ### Bathroom - Hair dryer - Private bathroom - Shower/bathtub combination - Towels provided ### Entertainment - 25-inch TV with premium cable channels ### Food and drink - Limited room service ### More - Access via exterior corridors - Air conditioning (climate-controlled) - Ceiling fan - Iron/ironing board on request - Phone - Safe ## Policies ### Check-in Check-in start time: 3 PM; Check-in end time: midnight Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before noon ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures This property will be closed from December 20 2023 to December 19 2025 for renovations and will resume operation once the renovation is complete (completion date subject to change). ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room Rollaway/extra beds are not available Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MXN 1000 per stay We have included all charges provided to us by the property. ### Optional extras - Fee for buffet breakfast: approximately MXN 350 for adults and MXN 175 for children The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards; cash is not accepted This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention No pets and no service animals are allowed at this property ### Property is also known as Elcano Acapulco Elcano Hotel Hotel Elcano Hotel Elcano Acapulco Elcano Hotel Acapulco Elcano Resort Acapulco Hotel Elcano Hotel Elcano Acapulco Hotel Hotel Elcano Acapulco Acapulco Hotel Elcano Acapulco Hotel Acapulco ## Frequently asked questions ### Does Hotel Elcano Acapulco have a pool? > Yes, this property has an outdoor pool and a children's pool. ### Is Hotel Elcano Acapulco pet-friendly? > No, pets are not allowed at this property. ### How much is parking? > Self parking is free at this property. ### What time is check-in at Hotel Elcano Acapulco? > Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours. ### What time is check-out at Hotel Elcano Acapulco? > Check-out is at noon. ### Where is Hotel Elcano Acapulco located? > Nestled on the beach, this Costera Acapulco hotel is within a 5-minute walk of Acapulco Golf Club and Icacos Beach. Acapulco Convention Center and Casa de la Cultura are also within 15 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Elcano Acapulco Reviews 8.2 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.6 Cleanliness ### 8.6 Location ### 8.4 Staff & service ### 8.4 Eco-friendliness ### 7.6 Property conditions & facilities 10 - Excellent 392 8 - Good 375 6 - Okay 149 4 - Poor 55 2 - Terrible 30 ### 10/10 Excellent #### Luther Carson Sep 15, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Had a Great visit will be coming back ##### Luther Carson Stayed 9 nights in Sep 2022 ### 10/10 Excellent #### Ava Mar 13, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The great location and service were excellent. ##### Ava Stayed 4 nights in Mar 2023 ### 10/10 Excellent #### Nora Sep 13, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities This Hotel is really clean, peaceful , Family ambiance, affordable and Even the studio size room is quite enough for a couple I totally recommend this Hotel for Everyone who wants to have an awesome time in Acapulco ##### Nora Stayed 3 nights in Sep 2023 ### 10/10 Excellent #### JOSE Oct 11, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I have stayed a few times at this hotel because it's clean,beds are comfortable every employee is very friendly and polite. ##### JOSE Stayed 3 nights in Oct 2022 ### 10/10 Excellent #### Nora Mar 24, 2023 Liked: Staff & service, property conditions & facilities Lovely hotel. Wonderful views ##### Nora Stayed 3 nights in Mar 2023 ### 10/10 Excellent #### Linda Jan 18, 2023 Liked: Cleanliness, property conditions & facilities, room comfort #### HOTEL EL CANO beautiful property, great service ##### Linda Stayed 7 nights in Jan 2023 ### 10/10 Excellent #### Víctor Dec 25, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff is very friendly ##### Víctor Stayed 1 night in Dec 2022 ### 10/10 Excellent #### Cesar Jun 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities i liked the space of the rooms and the view from the balcony. ##### Cesar Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### neftali Aug 15, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Fast elevators, great buffet breakfast, great location, fast service when notifying a problem ##### neftali Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Alfonso Jan 30, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great place to stay. Very friendly staff, clean and the food was delicious. Service can improve a little bit around the pool by suggesting drinks and appetizers but that’s it. Great experience!! ##### Alfonso Stayed 5 nights in Jan 2023 ### 6/10 Okay #### Cathleen Jun 23, 2023 Liked: Cleanliness, staff & service Disliked: Property conditions & facilities Hotel needs to be updated. Staff was excellent in restaurants, poolside and housekeeping. ##### Cathleen Stayed 4 nights in Jun 2023 ### 10/10 Excellent #### Enrique Nov 17, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### 9 days vacations A really great place to stay, and enjoy a wonderful vacations. Very clean, All the employees are friendly very good costumer attention. I recommend this hotel 100%. And definitely my next time in Acapulco I am going back with them. ![From my room](https://a.travel-assets.com/ugc/hotel-reviews/502B6DE851CEE2E0E134E20CB54BEE4D614978F81668656153337.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![Amazing view ](https://a.travel-assets.com/ugc/hotel-reviews/712A8B9DBA90651517EA10B07DF246D6CC8C19161668656147377.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![From the bar a delicious mojitoa](https://a.travel-assets.com/ugc/hotel-reviews/90E345869F8B47624C892270D037935C6CB921301668656152801.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![A night view of the bahía, from my room ](https://a.travel-assets.com/ugc/hotel-reviews/0E685297B0E1EC5D8E0DA3FDDF380A967B578C1C1668656153012.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Enrique Stayed 9 nights in Nov 2022 ### 10/10 Excellent #### Elda Nov 4, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The vintage uniqueness of the property and the people ##### Elda ### 6/10 Okay #### ANDREW Dec 24, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Rooms were nice with great views but was in need of a fresh painting ##### ANDREW ### 10/10 Excellent #### Osman Aug 14, 2023 Liked: Cleanliness, staff & service, amenities Everything is very good, staff are very friendly,just the shower head in the bathtub and the faucet in the sink wasn't working properly. ##### Osman Stayed 2 nights in Aug 2023 ### 8/10 Good #### MARICELA Apr 22, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities I like ubication ##### MARICELA Stayed 9 nights in Apr 2023 ### 8/10 Good #### Julio César Jun 6, 2023 Liked: Cleanliness, staff & service, property conditions & facilities VERY GOOD ##### Julio César Stayed 1 night in Jun 2023 ### 4/10 Poor #### Marlene Oct 17, 2023 Liked: Staff & service Disliked: Amenities, property conditions & facilities The location it’s a plus the property it’s in very bad conditions, elevators not morning , bathrooms in very bath conditions areas with out paint no Tv on the bar horrible ##### Marlene Stayed 2 nights in Oct 2023 ### 8/10 Good #### George Sep 9, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Air conditioners need to be updated and bathrooms very out dayed ##### George Stayed 2 nights in Sep 2022 ### 6/10 Okay #### Silverio Jan 17, 2023 Ok ##### Silverio ### 2/10 Terrible #### Jose Nov 11, 2022 Liked: Cleanliness Disliked: Staff & service, amenities, property conditions & facilities Sorry to say I dont think I will ever go back to that hotel. The price -value is terrible... Poor amenities, no customer service, the bed.. Ouful. Room service prices way high... No. No it was incredible. ##### Jose Stayed 4 nights in Nov 2022 ### 6/10 Okay #### Michael Aug 1, 2022 Liked: Cleanliness A/c weak. No pen and paper in room. No menu in room. Menu on TV but hard to access. Key card didn’t work. Great view. Expensive for what you get ##### Michael Stayed 1 night in Jul 2022 ### 4/10 Poor #### Michael Sep 18, 2022 Disliked: Cleanliness, amenities, property conditions & facilities Location is close to sre. Good view. Ice is free. Food and drink is outrageously expensive. Boring location. I reserved a taxi for 4 am to take us to the airport because our flight was at 6:15 am and taxi never showed up. Room is super old and aircon leaked 2 liters of water one night. Room service for cleaning is unprofessional. They knock once and barge right in. Staff is friendly. Everyone acknowledges you. Elevator is on the edge of breaking down. Coffee good. Too many negatives. ##### Michael Stayed 1 night in Sep 2022 ### 6/10 Okay #### John Sep 6, 2023 Liked: Staff & service Older hotel . Did not want to give upgrade room at hotel even though i am platinum member. First two nights had a small studio that ac did not work. Was finally given different room that functioned little better but was bigger room so i was happy. Knew the area so big plus used public transportation most days. Oxxos everywhere so never far from morning coffee or lunch on the beach beer run. Walk towards beach in back of Hotel Copacabana. Rent a table n chairs there more people then at Elcano. 150 to 200 pesos all day . Must try fried potatoe tacos with salsa … shrimp on stick hit or miss . Close to oxxo for chips n beer everyone has Bluetooth speaker so all kinds of music. Hope this helped … first time at this hotel not sure if I would return. Staff great hotel old!! ![Pic in front of hotel..](https://a.travel-assets.com/ugc/hotel-reviews/044E8F585FDE8D213E31C5B27251ED18295619871691941853350.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Stayed 4 nights in Aug 2023 ### 10/10 Excellent #### Brenda Margarita Oct 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Excelente hotel, solo considero muy elevado el precio en alimentos y bebidas ##### Brenda Margarita Stayed 2 nights in Oct 2023 ## Expedia's Latest Trends ### Hotels > [Thompson Zihuatanejo, A Beach Resort, by Hyatt](https://www.expedia.ca/Zihuatanejo-Hotels-Thompson-Zihuatanejo.h530278.Hotel-Information) > > [Las Brisas Acapulco](https://www.expedia.ca/Acapulco-Hotels-Las-Brisas-Acapulco.h23260.Hotel-Information) > > [Hotels in Richmond](https://www.expedia.ca/Richmond-Hotels.d10227.Travel-Guide-Hotels) > > [Hyatt Regency San Francisco](https://www.expedia.ca/San-Francisco-Hotels-Hyatt-Regency-San-Francisco.h23774.Hotel-Information) > > [Bahia Principe Grand Samana - Adults Only](https://www.expedia.ca/Samana-Hotels-Bahia-Principe-Luxury-Samana-Adults-Only.h11843755.Hotel-Information) > > [Hotels in Las Vegas](https://www.expedia.ca/Las-Vegas-Hotels.d178276.Travel-Guide-Hotels) > > [Hotels in Bowmanville](https://www.expedia.ca/Bowmanville-Hotels.d180697.Travel-Guide-Hotels) > > [Condo Rentals Cancun](https://www.expedia.ca/Cancun-Condos.d179995-aaCondos.Travel-Guide-Accommodation) > > [Hotel Palacio Mundo Imperial](https://www.expedia.ca/Acapulco-Hotels-Hotel-Palacio-Mundo-Imperial.h2191784.Hotel-Information) > > [Hotel Aura del Mar](https://www.expedia.ca/Zihuatanejo-Hotels-Hotel-Aura-Del-Mar.h1152128.Hotel-Information) > > [Hotel Irma](https://www.expedia.ca/Zihuatanejo-Hotels-Hotel-Irma.h173536.Hotel-Information) > > [Princess Mundo Imperial](https://www.expedia.ca/Acapulco-Hotels-Princess-Mundo-Imperial.h12592270.Hotel-Information) > > [Rio Perdido Hotel & Thermal River](https://www.expedia.ca/Fortuna-Hotels-Rio-Perdido-Hotel-Thermal-River.h6371123.Hotel-Information) > > [Catalina Beach Resort](https://www.expedia.ca/Zihuatanejo-Hotels-Catalina-Beach-Resort.h64050.Hotel-Information) > > [Hyatt Regency Mission Bay Spa and Marina](https://www.expedia.ca/San-Diego-Hotels-Hyatt-Regency-Mission-Bay-Spa-And-Marina.h858.Hotel-Information) > > [Adults Only Resorts & Hotels in Montego Bay](https://www.expedia.ca/Montego-Bay-Hotels-Adults-Only-Resorts.0-0-d180106-tAdultsOnlyResorts.Travel-Guide-Filter-Hotels) > > [Hilton Grand Vacations Club Zihuatanejo](https://www.expedia.ca/Zihuatanejo-Hotels-Embarc-Zihuatanejo.h1193987.Hotel-Information) > > [Luxury Hotels in Bahamas](https://www.expedia.ca/Destinations-In-Bahamas-Luxury-Hotel.0-0-d13-tLuxuryHotel.Hotel-Filter-Destinations) > > [Solez Zihuatanejo](https://www.expedia.ca/Ixtapa-Zihuatanejo-Hotels-Solez-Zihuatanejo.h45152034.Hotel-Information) > > [Pet-friendly Hotels in Banff](https://www.expedia.ca/Banff-Hotels-Pet-Friendly-Hotel.0-0-d10550-tPetfriendlyHotel.Travel-Guide-Filter-Hotels) ### Flights > [Flights from Toronto (YYZ) to Brisbane (BNE)](https://www.expedia.ca/lp/flights/yyz/bne/toronto-to-brisbane) > > [Flights from Buffalo (BUF) to Nassau (NAS)](https://www.expedia.ca/lp/flights/buf/nas/buffalo-to-nassau) > > [Flights from Detroit (DTW) to San Francisco (SFO)](https://www.expedia.ca/lp/flights/dtw/sfo/detroit-to-san-francisco) > > [Flights from Abbotsford (YXX) to Windsor (YQG)](https://www.expedia.ca/lp/flights/yxx/yqg/abbotsford-to-windsor) > > [Flights from San Francisco (SFO) to Toronto (YYZ)](https://www.expedia.ca/lp/flights/sfo/yyz/san-francisco-to-toronto) ### Cars > [Car rentals in Jalandhar](https://www.expedia.ca/Car-Rentals-In-Jalandhar.d6126245.Car-Rental-Guide) ### Packages > [Italy Vacations](https://www.expedia.ca/Italy.d86.Destination-Travel-Guides)