[See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel El Presidente Acapulco On beach with outdoor pool, near Diana the Huntress ![Aerial view](https://images.trvl-media.com/lodging/1000000/10000/7200/7157/2481916e.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Outdoor pool, open 8:00 AM to 8:30 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/1000000/10000/7200/7157/932134c1.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Standard Room, Beach View](https://images.trvl-media.com/lodging/1000000/10000/7200/7157/83d88a29.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Reception](https://images.trvl-media.com/lodging/1000000/10000/7200/7157/fdf69ae6.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Front of property](https://images.trvl-media.com/lodging/1000000/10000/7200/7157/79980fd0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies In the heart of Acapulco, Hotel El Presidente Acapulco offers a tranquil retreat near Condesa Beach and Playa Caletilla. With an outdoor pool, swimming pool with sun loungers, beach towels, elevator access, 24-hour front desk services and smoke-free premises your stay is sure to be relaxing. 4.8 ## Popular amenities - 24/7 front desk - Parking available - Pool - Air conditioning - Free WiFi ## Room options ### Check availability for these dates Tonight [Oct. 3 - Oct. 4](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=7157&PinnedHotelID=7157&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-04&selected=7157&PinnedHotelID=7157&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 4 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=7157&PinnedHotelID=7157&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-04&endDate=2025-10-05&selected=7157&PinnedHotelID=7157&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=7157&PinnedHotelID=7157&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=7157&PinnedHotelID=7157&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=7157&PinnedHotelID=7157&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=7157&PinnedHotelID=7157&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 4 of 4 rooms ![Standard Room, 1 King Bed, Bay View](https://images.trvl-media.com/lodging/1000000/10000/7200/7157/d0c7a1f6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, 1 King Bed, Bay View ### Highlights Balcony Individually furnished Individually decorated Air conditioning Separate bedroom Eco-friendly toiletries Rainfall showerhead Eco-friendly cleaning supplies - Bay view - Sleeps 2 - 1 King Bed ![Standard Room, Beach View](https://images.trvl-media.com/lodging/1000000/10000/7200/7157/83d88a29.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Standard Room, Beach View ### Highlights Balcony Individually furnished Individually decorated Air conditioning Separate bedroom Eco-friendly toiletries Rainfall showerhead Eco-friendly cleaning supplies - Beach view - Sleeps 4 - 2 Double Beds ![Suite Miramar](https://images.trvl-media.com/lodging/1000000/10000/7200/7157/a086e15e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Suite Miramar ### Highlights Balcony Individually furnished Individually decorated Air conditioning Separate bedroom Eco-friendly toiletries Rainfall showerhead Eco-friendly cleaning supplies - 1 bedroom - Bay view - Sleeps 6 - 2 Twin Beds and 1 Large Twin Sofa Bed ![Estándar doble vista al boulevard](https://images.trvl-media.com/lodging/1000000/10000/7200/7157/ce2e1abb.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Estándar doble vista al boulevard ### Highlights Individually furnished Individually decorated Air conditioning Separate bedroom Eco-friendly toiletries Rainfall showerhead Eco-friendly cleaning supplies - City view - Sleeps 4 - 2 Double Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Hotel-El-Presidente-Acapulco.h7157.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FAcapulco-Hotels-Hotel-El-Presidente-Acapulco.h7157.Hotel-Information) ## About the area Located on the beach, Hotel El Presidente Acapulco is in Costera Acapulco, a neighborhood in Acapulco. Diana the Huntress and La Quebrada Cliffs are notable landmarks, and the area's natural beauty can be seen at Condesa Beach and Playa Caletilla. Bahía de Puerto Marqués and Playa Revolcadero are two other places to visit that come recommended. Take an opportunity to explore the area for water adventures such as water skiing and other activities like golfing. [Visit our Acapulco travel guide](https://www.expedia.ca/Acapulco.dx179991) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C16.85611%2C-99.86298&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=QzUzRKPAezRAgtaDm1EawR7joXo=) Av. Costera Miguel Aleman 8-9, Fracc. Club Deportivo, Acapulco, GRO, 39690 ### What's nearby - Diana the Huntress - 15 min walk - 1.3 km - Condesa Beach - 17 min walk - 1.4 km - El Rollo Acapulco - 18 min walk - 1.5 km - Papagayo Beach - 3 min drive - 3.4 km - La Quebrada Cliffs - 7 min drive - 7.5 km ### Getting around - General Juan N. Alvarez Intl. Airport (ACA) - 26 min drive ### Restaurants - ‪Starbucks - ‬1 min walk - ‪Angels House - ‬3 min walk - ‪Forza Italia - ‬2 min walk - ‪Nikko Suites - ‬1 min walk - ‪Barba Roja Bar - ‬1 min walk ## About this property ### Hotel El Presidente Acapulco Hotel near Diana the Huntress Located close to Condesa Beach, Hotel El Presidente Acapulco provides a terrace. Stay connected with free in-room WiFi. Other perks include: - An outdoor pool along with sun loungers and pool umbrellas - Self parking (surcharge), a 24-hour front desk, and smoke-free premises - An elevator, a porter/bellhop, and beach towels Room features All 160 individually furnished rooms offer comforts such as air conditioning, as well as amenities like free WiFi. More amenities include: - Recycling, LED light bulbs, and eco-friendly cleaning products - Rainfall showers and eco-friendly toiletries ## Similar properties ![Children's play area - outdoor](https://images.trvl-media.com/lodging/1000000/930000/920700/920648/eda76521.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Emporio Acapulco Costera Acapulco - On private beach - Pool - Spa - Kids pool 8.4 Very good 1,488 reviews CA $113 CA $135 total includes taxes & fees Nov 2 - Nov 3 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-17&endDate=2025-11-03&selected=920648&PinnedHotelID=920648&HadPinnedHotel=true®ionId=-1&adults=2) ![Sundeck](https://images.trvl-media.com/lodging/2000000/1140000/1139600/1139576/00074fd5.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Las Torres Gemelas Acapulco Costera Acapulco - Pool - Kids pool - Free WiFi - Restaurant 7.6 Good 1,001 reviews CA $57 CA $69 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=1139576&PinnedHotelID=1139576&HadPinnedHotel=true®ionId=-1&adults=2) ![On the beach, beach umbrellas](https://images.trvl-media.com/lodging/1000000/490000/480800/480772/3406e2ad.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### HS HOTSSON Hotel Acapulco Costera Acapulco - Pool - All-inclusive - Kids pool - Free WiFi 8.4 Very good 1,000 reviews CA $115 CA $143 total includes taxes & fees Nov 3 - Nov 4 [](https://www.expedia.ca/Hotel-Search?startDate=2025-11-03&endDate=2025-11-04&selected=480772&PinnedHotelID=480772&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/1000000/70000/67400/67303/19e2d55a.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Krystal Beach Acapulco Costera Acapulco - Pool - Hot tub - All-inclusive - Kids pool 7.0 Good 1,000 reviews CA $100 CA $120 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=67303&PinnedHotelID=67303&HadPinnedHotel=true®ionId=-1&adults=2) ![Deluxe Villa | View from room](https://images.trvl-media.com/lodging/1000000/30000/26600/26560/5d8798f8.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Fiesta Americana Acapulco Villas Costera Acapulco - Pool - Spa - Pet-friendly - Kids pool 9.0 Wonderful 1,007 reviews CA $140 CA $168 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=26560&PinnedHotelID=26560&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/7000000/6550000/6543200/6543170/e6078d68.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Acapulco Malibu Costera Acapulco - Pool - Kids pool - Free WiFi - Restaurant 8.4 Very good 296 reviews CA $80 CA $98 total includes taxes & fees Oct 13 - Oct 14 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-13&endDate=2025-10-14&selected=6543170&PinnedHotelID=6543170&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 9:00 PM, pool umbrellas, sun loungers](https://images.trvl-media.com/lodging/54000000/53900000/53890100/53890054/cc531c5d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Copacabana Beach Hotel Acapulco Costera Acapulco - Pool - All-inclusive - Free WiFi - Restaurant 8.0 Very good 1,000 reviews CA $115 CA $138 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=53890054&PinnedHotelID=53890054&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, open 8:00 AM to 8:00 PM, sun loungers](https://images.trvl-media.com/lodging/1000000/20000/14200/14138/cfc82351.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Amares Acapulco Costera Acapulco - Pool - All-inclusive - Free WiFi - Restaurant 8.8 Excellent 146 reviews CA $109 CA $130 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=14138&PinnedHotelID=14138&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool](https://images.trvl-media.com/lodging/19000000/18460000/18452300/18452250/c37350a9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Ramada by Wyndham Acapulco Hotel & Suites Acapulco Tradicional - Pool - Pet-friendly - Parking included - Free WiFi 8.4 Very good 547 reviews CA $99 CA $119 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=18452250&PinnedHotelID=18452250&HadPinnedHotel=true®ionId=-1&adults=2) ![Standard Room Ocean View](https://images.trvl-media.com/lodging/2000000/1120000/1118000/1117910/199df1d1.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Acamar Beach Resort Acapulco Acapulco Tradicional - Pool - Free WiFi - Restaurant - Air conditioning 8.0 Very good 563 reviews CA $80 CA $96 total includes taxes & fees Oct 5 - Oct 6 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-05&endDate=2025-10-06&selected=1117910&PinnedHotelID=1117910&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices) - Available in some public areas: Free WiFi ### Parking and transportation - Height restrictions apply for onsite parking - Free 24-hour offsite parking - Self parking on site (MXN 130 per night) - Limited onsite parking ### Things to do - Outdoor pool ### Family friendly - Outdoor pool - Separate bedroom ### Conveniences - 24-hour front desk ### Guest services - Change of bedsheets (on request) - Change of towels on request - Porter/bellhop ### Outdoors - Beach towels - On the bay - On the beach - Pool loungers - Pool umbrellas - Terrace ### Accessibility - Elevator ### More - 1 building - 12 floors - At least 10% of profits reinvested in community and sustainability - At least 80% lighting from LEDs - At least 80% of food locally-sourced - At least 80% organic food - Biodegradable coffee stirrers available - Biodegradable drinking straws available - Comprehensive food waste policy - Comprehensive recycling policy - Double-glazed windows - Humane treatment of captive wild animals - Local artist showcase - Local culture and ecosystem education - Locally-owned and organized tours and activities - No plastic coffee stirrers - No plastic drinking straws - No plastic soft drink bottles - No plastic water bottles - Reusable cups - Reusable tableware - Smoking not allowed - Vegan dining options - Vegetarian breakfast available - Vegetarian dining options ## Room amenities ### Bedroom - Bedsheets provided ### Bathroom - Rainfall showerhead - Shower - Towels provided ### More - Air conditioning - Cleaning products are eco-friendly - Eco-friendly toiletries - Energy-saving switches in guestrooms - Individual decor - Individual furnishings - LED lighting - Phone - Recycling - Water-efficient showers ## Policies ### Check-in Check-in start time: 4:00 PM; Check-in end time: noon Minimum check-in age: 18 ### Check-out Check-out before noon Contactless check-out available ### Special check-in instructions Front desk staff will greet guests on arrival at the property ### Renovations and closures The property will be renovating from June 13 2025 to October 31 2025 (completion date subject to change). The following areas are affected: - Elevator - Exterior Alternate facilities will be available offsite during the renovation. During renovations, the hotel will make every effort to minimize noise and disturbance. ### Access methods Staffed front desk ### Pets No pets or service animals allowed ### Children and extra beds Children are welcome Cribs (infant beds) are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - Deposit: MXN 1000 per accommodation, per stay We have included all charges provided to us by the property. ### Optional extras - Self parking fee: MXN 130 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation This property accepts credit cards and cash This property uses a grey water recycling system Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Pool access available from 8:00 AM to 8:30 PM Only registered guests are allowed in the guestrooms No pets and no service animals are allowed at this property Parking height restrictions apply ### Property is also known as Acapulco El Presidente Hotel Acapulco Hotel El Presidente Acapulco Presidente El Presidente Acapulco Hotel El Presidente Hotel Acapulco Hotel Acapulco El Presidente Hotel El Presidente Acapulco Presidente Acapulco Presidente Acapulco Hotel Presidente Hotel Acapulco El Presidente Acapulco Hotel Acapulco Hotel El Presidente El Presidente Acapulco Presidente Acapulco Acapulco Hotel El Presidente Acapulco Hotel Hotel El Presidente Acapulco Acapulco Hotel El Presidente Acapulco Hotel Acapulco ## Frequently asked questions ### Does Hotel El Presidente Acapulco have a pool? > Yes, this property has an outdoor pool. Pool access is from 8:00 AM–8:30 PM. ### How much does it cost to stay at Hotel El Presidente Acapulco? > As of Oct 3, 2025, prices found for a 1-night stay for 2 adults at Hotel El Presidente Acapulco on Oct 5, 2025 start from CA $84.01, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Acapulco-Hotels-Hotel-El-Presidente-Acapulco.h7157.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### Is Hotel El Presidente Acapulco pet-friendly? > No, pets are not allowed at this property. ### How much is parking at Hotel El Presidente Acapulco? > Self parking is available for MXN 130 per night. Limited spots are available. There is free parking nearby. ### What time is check-in at Hotel El Presidente Acapulco? > Check-in start time: 4:00 PM; Check-in end time: noon. ### What time is check-out at Hotel El Presidente Acapulco? > Check-out is at noon. ### Where is Hotel El Presidente Acapulco located? > Nestled on the beach, this Costera Acapulco hotel is within 1 mi (2 km) of Diana the Huntress and Condesa Beach. La Quebrada Cliffs and Playa Caletilla are also within 6 mi (10 km). ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel El Presidente Acapulco Reviews 4.8 All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) 10 - Excellent 54 8 - Good 106 6 - Okay 193 4 - Poor 219 2 - Terrible 301 ### 5.2/10 Cleanliness ### 5.4/10 Staff & service ### 4.2/10 Amenities ### 4.0/10 Property conditions & facilities ### 6.0/10 Eco-friendliness ### 2/10 Terrible #### Steven Dec 11, 2022 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Big rooms with huge Balcony. excellent location. ##### Steven Stayed 2 nights in Dec 2022 ### 2/10 Terrible #### Carlos Oct 9, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities I can’t believe Expedia would promote this very old hotel with no restaurant, so dirty and old ##### Carlos Stayed 2 nights in Oct 2023 ### 4/10 Poor #### leticia Dec 18, 2022 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities Don’t stay here pictures are not near reality As soon I got there hotel didn’t have electricity. View is nice but not the best area. Don’t recommend at all ##### leticia ### 2/10 Terrible #### Lenic Oct 24, 2023 Disliked: Amenities No internet available all day long! No drinking water in the rooms ##### Lenic Stayed 1 night in Oct 2023 ### 2/10 Terrible #### Verified traveller Feb 27, 2021 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### STAY FAR AWAY!!! Worst experience with a hotel ever, STAY AWAY!!! Room was disgusting! Bed was dirty, floor had sand everywhere, bathroom was falling apart and looked like it was from the 60’s, curtains were ripped and falling down, and to top it all off the room smelled like something died in it! We ended up checking out immediately after seeing the room and checking into Fiesta Americana down the street. I would HIGHLY recommend this hotel, after hearing about our experience the upgraded us for FREE to a King Suite room! ![](https://a.travel-assets.com/ugc/hotel-reviews/A332160B00FECBB528BDA16A401054063D274C211614451404516.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/E4872B362D8610195A63B2AE8F7DB936C9C9535C1614451407726.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/446CFE70C017C76965F794FC9C67F9CF06DE0CF21614451396820.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A233B22E7434BB8D89FDA1416AEB2A92EAFD6FE91614451392367.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Verified traveller Stayed 2 nights in Feb 2021 ### 2/10 Terrible #### Sylvia Jul 28, 2022 Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort #### A horror film The worst hotel I have ever stayed! Old, rusty, smelly and there was a spring out of the mattress that hurt my leg! No way to use their old and nasty towels, I bought towels at the supermarket for my whole family. The swimming pool was so dirty that we avoided it! Noisy, smelly and rusty air conditioning. Please consider to take this hotel out of hotel.com ![](https://a.travel-assets.com/ugc/hotel-reviews/B41CEF4241E3598EAF2BD7A64F1DE30EA09C416C1659049490950.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/0FDDE92AFA1FAF12149183A35ABD16C1EF73D7B91659049564662.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/B41CEF4241E3598EAF2BD7A64F1DE30EA09C416C1659049595061.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Sylvia Stayed 2 nights in Jul 2022 ### 2/10 Terrible #### pedro Mar 10, 2023 Disliked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel was overall in terrible conditions. The rooms were torn down! The AC was leaking creating puddles and all they did was bring a towel. The bathroom shower was holding on for dear life. We got the room with a balcony, but it was so sketchy I was scared the balcony was gonna fall at any second. I couldn’t even bring coolers or hot food into the hotel and they had no fridge. Over all I was cursing myself for not looking more Into the hotel before booking. Don’t make the same mistake I did!!! ##### pedro Stayed 4 nights in Mar 2023 ### 2/10 Terrible #### rubi Sep 12, 2025 Liked: Staff & service Disliked: Cleanliness, property conditions & facilities Estaba oscuro el establecimiento, estaba en remodelación ##### rubi Stayed 1 night in Sep 2025 ### 2/10 Terrible #### Eli Sep 1, 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Esta en obra el hotel, te trasladas por el elevador de servicio y las habitaciones sucias y viejas, la alberca muy descuidada, toallas rotas ropa de cama vieja al igual que las cortinas, realmente nos fuimos por el nombre, pero nada que ver, existe otros hoteles con mejor precio y mejores instalaciones ##### Eli Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Francisco Ivan Aug 24, 2025 Liked: Cleanliness, amenities, property conditions & facilities Bueno ##### Francisco Ivan Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Wendy Aug 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Todo bien solo que las camas están muy duras y no descansas nada amaneces adolorido de la espalda ##### Wendy Stayed 3 nights in Aug 2025 ### 2/10 Terrible #### EDMUNDO Aug 15, 2025 Disliked: Cleanliness, staff & service, property conditions & facilities El hotel esta en remodelacion y no te avisan, aparte la atencion es pesima ##### EDMUNDO Stayed 3 nights in Aug 2025 ### 6/10 Okay #### Didier Alejandro Aug 15, 2025 Liked: Cleanliness, staff & service Precio excesivo para las condiciones en las que se encuentra ##### Didier Alejandro Stayed 2 nights in Aug 2025 ### 2/10 Terrible #### Erick Aug 2, 2025 Liked: Staff & service Disliked: Cleanliness, amenities, property conditions & facilities Falta de aseo , camas incómodas ##### Erick Stayed 1 night in Jul 2025 ### 8/10 Good #### Oscar Jul 23, 2025 Liked: Cleanliness ##### Oscar Stayed 1 night in Jul 2025 ### 2/10 Terrible #### Jesús Isaías Oct 7, 2023 Disliked: Cleanliness, staff & service, room comfort #### Hotel con mal olor. No hay agua de cortesía. No hay café de cortesía. No hay planta de energía eléctrica en caso de falla. ##### Jesús Isaías Stayed 1 night in Oct 2023 ### 2/10 Terrible #### orlando Oct 6, 2023 Liked: Amenities Disliked: Cleanliness, staff & service, property conditions & facilities No había papel, ni jabón, ni toallas el aire acondicionado fatal sucio horrible ##### orlando Stayed 3 nights in Sep 2023 ### 2/10 Terrible #### Verified traveller Oct 3, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities ##### Verified traveller Stayed 1 night in Oct 2023 ### 8/10 Good #### Carlos Sep 5, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Carlos Stayed 2 nights in Sep 2023 ### 2/10 Terrible #### ANA MARIA ISLAS Aug 24, 2023 ##### ANA MARIA ISLAS Stayed 3 nights in Aug 2023 ### 6/10 Okay #### Jesús Heriberto Aug 7, 2023 Disliked: Cleanliness, staff & service, room comfort #### Mala experiencia Desafortunadamente no fue lo que esperaba sobre todo el servicio fue pésimo no hicieron la limpieza de la habitación el control de la tele no servía lo reporte y me dieron el mismo a el hotel le hace falta mucho mantenimiento en general y una atención debidamente a lo que requiere un huésped. ##### Jesús Heriberto Stayed 2 nights in Aug 2023 ### 4/10 Poor #### Irais Aug 6, 2023 Disliked: Staff & service, property conditions & facilities, room comfort El hotel es muy viejo, tiene mucho que arreglar, el aire no funciona bien, los baños huelen mal, el personal amable pero yo no recomiendo el hotel. ##### Irais Stayed 3 nights in Jul 2023 ### 4/10 Poor #### Elizabeth Aug 3, 2023 Disliked: Cleanliness, property conditions & facilities ##### Elizabeth Stayed 2 nights in Jul 2023 ### 10/10 Excellent #### Jorge Jul 31, 2023 Liked: Staff & service, amenities Disliked: Cleanliness, property conditions & facilities La ubicación es maravillosa, la alberca está increíble y el acceso a la playa y la atención de las personas muy bien, lo único fue que al llegar encontré la habitación súper sucia y con una cucaracha, pedí que me la cambiarían y no quisieron, lo único que me pudieron hacer fue aseo y fumigar, que no si este último se hizo. Y le hace falta muchísimo mantenimiento al edificio en general cuartos, elevadores, pasillos y baños todo lo demás, muy tranquilo. ##### Jorge Stayed 3 nights in Jul 2023 ### 4/10 Poor #### Armen Jul 24, 2023 Disliked: Cleanliness, staff & service, property conditions & facilities Hotel pésimo, no funcionan bien los elevadores, no hay servicio de comida, ni te dejan meter comida, para toallas tienes que pagar, para sombría también y casi nos roban la cartera los de la limpieza. Deben derrumbar ese hotel ##### Armen Stayed 3 nights in Jul 2023 ## Expedia's Latest Trends ### Hotels > [Thompson Zihuatanejo, A Beach Resort, by Hyatt](https://www.expedia.ca/Zihuatanejo-Hotels-Thompson-Zihuatanejo.h530278.Hotel-Information) > > [Princess Mundo Imperial](https://www.expedia.ca/Acapulco-Hotels-Princess-Mundo-Imperial.h12592270.Hotel-Information) > > [Coast Gateway Hotel](https://www.expedia.ca/Seattle-Hotels-Coast-Gateway-Hotel.h28646.Hotel-Information) > > [Residence & Conference Centre - Oshawa](https://www.expedia.ca/Oshawa-Hotels-Residence-Conference-Centre-Oshawa.h2729887.Hotel-Information) > > [Solez Zihuatanejo](https://www.expedia.ca/Ixtapa-Zihuatanejo-Hotels-Solez-Zihuatanejo.h45152034.Hotel-Information) > > [Hotel Irma](https://www.expedia.ca/Zihuatanejo-Hotels-Hotel-Irma.h173536.Hotel-Information) > > [Hotels in Wailea](https://www.expedia.ca/Wailea-Kihei-Hotels.0-n7739-0.Travel-Guide-Filter-Hotels) > > [Hampton Inn & Suites Buffalo Downtown](https://www.expedia.ca/Buffalo-Hotels-Hampton-Inn-Suites-Buffalo-Downtown.h892571.Hotel-Information) > > [Hotel Palacio Mundo Imperial](https://www.expedia.ca/Acapulco-Hotels-Hotel-Palacio-Mundo-Imperial.h2191784.Hotel-Information) > > [Hotel Aura del Mar](https://www.expedia.ca/Zihuatanejo-Hotels-Hotel-Aura-Del-Mar.h1152128.Hotel-Information) > > [Las Brisas Acapulco](https://www.expedia.ca/Acapulco-Hotels-Las-Brisas-Acapulco.h23260.Hotel-Information) > > [Hotels in White Rock](https://www.expedia.ca/White-Rock-Hotels.d9617.Travel-Guide-Hotels) > > [All Inclusive Resorts and Hotels in Florida](https://www.expedia.ca/Destinations-In-Florida-All-Inclusive-Hotel.0-0-d211-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Hotels in The Beaches](https://www.expedia.ca/The-Beaches-Toronto-Hotels.0-n6266368-0.Travel-Guide-Filter-Hotels) > > [Hyatt Regency Boston Harbor](https://www.expedia.ca/Boston-Hotels-Hyatt-Regency-Boston-Harbor.h26283.Hotel-Information) > > [Iberostar Selection Bávaro Suites - All Inclusive](https://www.expedia.ca/Punta-Cana-Hotels-Iberostar-Selection-Bavaro-Suites-All-Inclusive.h559708.Hotel-Information) > > [Hilton Grand Vacations Club Zihuatanejo](https://www.expedia.ca/Zihuatanejo-Hotels-Embarc-Zihuatanejo.h1193987.Hotel-Information) > > [WorldMark Orlando - Kingstown Reef](https://www.expedia.ca/Orlando-Hotels-WorldMark-Orlando-Kingstown-Reef.h11593315.Hotel-Information) > > [Catalina Beach Resort](https://www.expedia.ca/Zihuatanejo-Hotels-Catalina-Beach-Resort.h64050.Hotel-Information) > > [Citadines Tour Eiffel Paris](https://www.expedia.ca/Paris-Hotels-Citadines-Tour-Eiffel-Paris.h447033.Hotel-Information) ### Flights > [Flights from Calgary (YYC) to New Orleans (MSY)](https://www.expedia.ca/lp/flights/yyc/msy/calgary-to-new-orleans) > > [Flights from Chek Lap Kok (HKG) to Singapore (SIN)](https://www.expedia.ca/lp/flights/hkg/sin/hong-kong-to-singapore) > > [Flights from Vancouver (YVR) to Mykonos (JMK)](https://www.expedia.ca/lp/flights/yvr/jmk/vancouver-to-mykonos) > > [Flights from Detroit (DTW) to Fort Lauderdale (FLL)](https://www.expedia.ca/lp/flights/dtw/fll/detroit-to-fort-lauderdale) ### Cars > [Car rentals in Vancouver](https://www.expedia.ca/Car-Rentals-In-Vancouver-Intl.d5396057.Car-Rental-Guide) ### Activities > [Things to do in Wyoming](https://www.expedia.ca/Things-To-Do-In-Wyoming.d252.Travel-Guide-Activities) ### Packages > [Las Vegas Strip Vacations](https://www.expedia.ca/Las-Vegas-Strip.d800045.Destination-Travel-Guides) ### General > [Visit Downtown Cancun](https://www.expedia.ca/Cancun-Downtown-Cancun.dx6050865) > > [Visit Tunisia](https://www.expedia.ca/Tunisia.dx182)