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Reviews of Shangri-La Hotel Apartments Qaryat Al Beri

5 out of 5
Shangri-La Hotel Apartments Qaryat Al Beri
Khor Al Maqta, Abu Dhabi

Reviews

9.2

Wonderful

Rating 10 - Excellent. 70 out of 98 reviews" "
Rating 8 - Good. 17 out of 98 reviews" "
Rating 6 - Okay. 6 out of 98 reviews" "
Rating 4 - Poor. 3 out of 98 reviews" "
Rating 2 - Terrible. 2 out of 98 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.0/10

Property conditions & facilities

10/10

Eco-friendliness

Reviews

10/10 Excellent

Saad

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant stay with the family at Shangri-La
Stayed 2 nights in Apr 2023
Response from Customer Sales on May 1, 2023
Thanks for staying with us. We appreciate your feedback!

8/10 Good

Harrison, Accra GHANA

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Special regular welcome coffee and dates and frienldly staff. Variety of eating places and good food
Stayed 5 nights in Sep 2019

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2017
Response from Zakaria on Jan 27, 2019
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great very well organised, staff very helpful Room kept super clean and well presented
Stayed 19 nights in Dec 2018
Response from Zakaria on Jan 15, 2019
Thanks for staying with us. We appreciate your feedback!

6/10 Okay

Verified traveller

Stayed 4 nights in Nov 2018
Response from Zakaria on Dec 11, 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Stayed 5 nights in Nov 2018
Response from Zakaria on Dec 11, 2018
Thanks for staying with us. We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Wonderful stay
Great stay in every aspect!
Stayed 1 night in Nov 2018
Response from Zakaria on Dec 11, 2018
Thanks for staying with us. We appreciate your feedback!

2/10 Terrible

Mohammed, Riyadh

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
The furniture was below the average And the room lighting was old and bad.
Stayed 2 nights in Nov 2018
Response from Zakaria on Dec 11, 2018
Firstly, thank you for staying with us and for your feedback. We have taken note of the aspects and will spare no efforts in striving for improvements.

10/10 Excellent

Hassan, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a phenomanal hotel that is great for families. We booked a 2 bedroom hotel apt that was able to have all 6 of us in a very comfortable fashion. Amenities include beach facilities, water sports and commection to the main hotel and shops and restaurants in the area. Highly recommended for families.
Stayed 3 nights in Aug 2018

4/10 Poor

Doc, Kuwait

Liked: Cleanliness
Disliked: Property conditions & facilities
There was an absurd bridge to cross every time to enter the room. The staff were friendly but not helpful. No hose in bathrooms although this is common in an Arabic country. The showerbox was hard to use and leaked water. The coffee in the room was just Nescafe. The kitchen was good and the pool was OK. I won’t stay here again.
Stayed 2 nights in Aug 2018

10/10 Excellent

Christopher Tagg

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2018
Response from Zakaria on Mar 13, 2018
We appreciate your feedback!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely apartment
Lovely apartment in nice complex near restaurants. Very helpful service
Stayed 2 nights in Dec 2017
Response from Ahmed Issa on Sep 5, 2019
Dear Guest, Thank you for your review, we truly do look forward to welcoming you back in the near future. Yours sincerely, Ahmed Issa General Manager Shangri-La Hotel and Traders Hotel, Qaryat Al Beri, Abu Dhabi

10/10 Excellent

Mervyn, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Fabulous In more ways than one!
Great accommodation with excellent staff. Zen and Wai on front desk where amazing with there personal touch. The residence is separate from the hotel but within a short walk. Much quieter than the rest of the complex but that was how we wanted it.... Far enough away from central city but still within a short taxi drive to airport, downtown Abu Dhabi and Yaz where the Formula 1 track is located. Will definitely be going back .....
Stayed 7 nights in Nov 2017

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Six night stay in the wonderful Shangri la residences. Private beach access on the doorstep. Staff very attentive. Easy to use the facilities around the property. Highly recommended.
Stayed 6 nights in Sep 2017
Response from UBremer on Oct 9, 2017
Dear Guest, Thank you very much for your wonderful review. We are delighted to learn that you have enjoyed our facilities and services. We very much look forward to having the pleasure of welcoming you again when you next return. Yours sincerely, Shangri-La Team

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
My Family Was Very Happy
My rooms was right next to a nice pool and the beach, the rooms were very clean and specious, the hotel facilities are above five stars, including the electric carts and abra boat that transport you between the different parts of the hotel, the spa was amazing and relaxing, the beach and various pools were great. My family was really really happy during the few days we spent there.
Stayed 3 nights in Jul 2017
Response from Zakaria Imagoune on Jul 15, 2017
Thank you for your wonderful review, it makes us very proud of our hotel and services! We truly do look forward to welcoming you back in the near future.

10/10 Excellent

Kiley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Kiley, Thank you for your wonderful review, it makes us very proud of our hotel and services! We truly do look forward to welcoming you back in the near future

6/10 Okay

Leonardo

Liked: Cleanliness, room comfort
Disliked: Staff & service
Check for another option.
The standard of Shangri-La normally is good, But this hotel is the exception. Avoid to stay at the residences ( they are not well maintained and the quality is low), skip the breakfasts buffet, you will be regret.
Dear Leonardo, Thank you for your review, and it is unfortunate that we could not meet your expectations. We truly do look forward to welcoming you back in the near future

8/10 Good

MummyK, london

Liked: Cleanliness, staff & service
Dated rooms but excellent service and staff
The service and staff were amazing. Special mention to April,YOunus and Kapila. Our son was well looked after too. Amazing views of the mosque and spacious apartment with good facilities.
Response from UBremer on Aug 8, 2017
Dear MummyK, Thank you for your wonderful review, it makes us very proud of our hotel and services! We truly do look forward to welcoming you back in the near future

10/10 Excellent

Marissa, Frankfurt, Germany

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quiet and relaxing
The residences were very quiet on a Saturday - I only saw one other family while there. The pool was nice - and deserted. The room was great - very spacious, and with all amenities.
Response from UBremer on Aug 8, 2017
Dear Marissa, Thank you for your wonderful review, it makes us very proud of our hotel and services! We truly do look forward to welcoming you back in the near future

10/10 Excellent

dohwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent service and facility
excellent service and facility
Response from Ahmed Issa on Sep 5, 2019
Dear Guest, Thank you for your review, we truly do look forward to welcoming you back in the near future. Yours sincerely, Ahmed Issa General Manager Shangri-La Hotel and Traders Hotel, Qaryat Al Beri, Abu Dhabi

10/10 Excellent

dohwa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
excellent service and facility
excellent service and facility
Dear Dohwa, Thank you for your wonderful review, it makes us very proud of our hotel and services! We truly do look forward to welcoming you back in the near future

10/10 Excellent

Andre, Dubai

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Brilliant hotel by the beach and next to the souq
This is the 'residences' / hotel apartment part of the Shangri-la Hotel, so it's not directly in the hotel itself, but next to it. Regardless, it's a great facility with very spacious rooms of 5-star quality in every aspect. The rooms are well furnished to a 5-star standard with a living room, kitchen and bathroom. I had a spacious balcony with a sea view. The balcony has a nice lounger, so it's nice to actually relax on the balcony and make use it of it. The residences are located between the Trader's Hotel, the Shangri-La Hotel and the Souq Qaryat Al Beri. The Souq has a great selection of a dozen restaurants.
Response from UBremer on Aug 8, 2017
Dear Andre, Thank you for your wonderful review, it makes us very proud of our hotel and services! We truly do look forward to welcoming you back in the near future

10/10 Excellent

Rayed

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dear Rayed, Thank you for your wonderful review, it makes us very proud of our hotel and services! We truly do look forward to welcoming you back in the near future

10/10 Excellent

holiday stop ov

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very comfortable
We only stayed overnight, very comfortable bed & pillows, excellent shower and facilities.
Response from UBremer on Aug 8, 2017
Dear Wotif, Thank you for your wonderful review, it makes us very proud of our hotel and services! We truly do look forward to welcoming you back in the near future

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Ahmed Issa on Sep 5, 2019
Dear Guest, Thank you for your review, we truly do look forward to welcoming you back in the near future. Yours sincerely, Ahmed Issa General Manager Shangri-La Hotel and Traders Hotel, Qaryat Al Beri, Abu Dhabi

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Ahmed Issa on Sep 5, 2019
Dear Guest, Thank you for your review, we truly do look forward to welcoming you back in the near future. Yours sincerely, Ahmed Issa General Manager Shangri-La Hotel and Traders Hotel, Qaryat Al Beri, Abu Dhabi

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Ahmed Issa on Sep 5, 2019
Dear Guest, Thank you for your review, we truly do look forward to welcoming you back in the near future. Yours sincerely, Ahmed Issa General Manager Shangri-La Hotel and Traders Hotel, Qaryat Al Beri, Abu Dhabi

6/10 Okay

Ahmad, Dubai

Liked: Cleanliness, property conditions & facilities, room comfort
Did not know it was a residences!
Hotel is fine and close to a small mall and the shangri la hotel which you can go to both using club cars or a small boat in a water canal (free). I did not like the hotel because it is a residrnce as there is no vallet parking, and it feels like you are home because you do not enter into the typical hotel lobby and see guests and all
Response from Ahmed Issa on Sep 5, 2019
Dear XXXXXX, Thank you for your wonderful praise, we are delighted to understand that you had a great experience with us during your stay. We hope to welcome you back soon to Shangri-La in the near future. Yours sincerely, Ahmed Issa General Manager Shangri-La Hotel and Traders Hotel, Qaryat Al Beri, Abu Dhabi

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
EID hols
THis was our second stay at The hotel and our experience surpassed the first time. Quite excellent service, especially for families with young children. A special Thanks to Juliane and her team who made it a great Eid break for us.
Response from Ahmed Issa on Sep 5, 2019
Dear Guest, Thank you for your wonderful review, it makes us very proud of our hotel and services! We truly do look forward to welcoming you back in the near future. Yours sincerely, Ahmed Issa General Manager

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, room comfort
Response from Ahmed Issa on Sep 5, 2019
Dear Guest, Thank you for your review, we truly do look forward to welcoming you back in the near future. Yours sincerely, Ahmed Issa General Manager Shangri-La Hotel and Traders Hotel, Qaryat Al Beri, Abu Dhabi

10/10 Excellent

Brendan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Luxury hotel & excellent for children
Outstanding hotel. This is the third time we have stayed in the Shangri-La residence - it is perfect for family holidays since the rooms are quiet and there is a private beach and swimming pool which are used infrequently so you feel like you have the place to yourselves. Rooms excellent and very well equipped - and we got a free upgrade to a larger appartment this time. International buffet in hotel is outstanding and both the adults and children love it (excellent selection of dishes and children under 6 eat free and under 12 half price). Hotel facilities are outstanding and staff are very attentive and friendly. The perfect family hotel which allows some luxury for the parents and a good time for the kids.
Response from Ahmed Issa on Sep 5, 2019
Dear Guest, Thank you for your wonderful praise, we are glad to create a home away from home for you in Abu Dhabi. We are pleased to learn that you have enjoyed our facilities and services. We hope to welcome you back soon to Shangri-La in the near future. Yours sincerely, Ahmed Issa General Manager Shangri-La Hotel and Traders Hotel, Qaryat Al Beri, Abu Dhabi

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Response from Ahmed Issa on Sep 5, 2019
Dear Guest, Thank you for your rating, we truly do look forward to welcoming you back in the near future. Yours sincerely, Ahmed Issa General Manager Shangri-La Hotel and Traders Hotel, Qaryat Al Beri, Abu Dhabi

10/10 Excellent

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The best staff ever experienced

6/10 Okay

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort
Its nice residents in a huge hotel, it took me more than 10 min to find the place because of a small sign which will be batter to change it with bigger signs.

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service

10/10 Excellent

Kristen, Chicago

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Truly lives up to the name "Shangri-La"
We had a phenomenal stay at this hotel. Since there were 4 girls, we opted for the Shangri-La Residences (2 bedroom apartment). The apartment was modern and spacious. There was a nice balcony where we ate our meals and hung out more than in the living room itself! Everything in the hotel was top of the line, the buffet style breakfast, the main infinity pool as well as the private pools in the Residences. The service was great and if anything was needed the staff was prompt and helpful. We also had a nice time at the Pearls and Caviar lounge located on the property (so much so that we went two nights in a row!). The hotel is conveniently located next door to the Abu Dhabi Souk that not only has great shopping but also several restaurants and bars/nightclubs. The hotel is also a short cabride to the Sheikh Zayed mosque and no more than 15-20 minutes to the Corniche and other areas via taxi depending on traffic. I have never stayed in a Shangri-La hotel before this visit and now it has moved quickly to the top of my list of chains to consider when traveling. Wonderful experience!

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
residences
ABSOLUTELY LOVED IT !!!

8/10 Good

Wayne, surrey, England

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
In the middle of everything
Really nice hotel, right in the middle of everything, 15 min drive at most for all the main attractions of Abu Dhabi, the souk was a few minutes walk and the prices were local prices not the usual holiday rip off, friendly staff and a lovely room ( we stayed in the residences), the food was good, not amazing but solid. The only downer was the main pool wasn't as great as most hotels at this level, still we had a great time, thanks in no small part to the Shang gri la.

10/10 Excellent

Daniel Al, Doha

Liked: Staff & service, property conditions & facilities, room comfort
Nice Hotel, many beaches and pool and relax
Nice experience for a total relax on the beach. Service was very good and I really had my relax.

10/10 Excellent

Michael, Atlanta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Tranquil Option
Such a nice alternative to the other hotel options in Abu Dhabi. Serene and lovely....

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don't miss this gem of a place
Just returned from a fantastic family holiday staying in a 2 bedroom apartment.. the residences were great to give you the flexibility of eating away or at home. It had 2 bedrooms 2 bathrooms. Fully serviced everyday by the housekeeper just as the shangri la hotel. We made good use of the balcony which had direct views of the pool beach and of the river across with direct views of mosque and Ritz Carlton hotel. EAch residency has its own pool and at times we were the only ones in it. Superb service from the pool attendants who even carried the towels for you. They really concentrated on your comfort providing water in ice boxes. There is a souk mall with resturants and supermarket 500 yards away and a lovely beach walkway which everyone used during day and evening. Only downside was it was very pricey to eat at hotel. Family of 4 breakfast 85 GBP p e r day . We had brunch in our apartment and order room service . Again very pricey . Burger and chips 20 GBP. The taxis are very cheap and you can take a cab to several shopping malls and eat at the food courts which offer great variety and good quality meals at very reasonable prices. The shangri la is the Best place to unwind and be stress free. . If you like the quiet life this is the place to come. .

10/10 Excellent

Craig, Canada

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recent stay
Excellent hotel overall. Staff very helpful and conscientious. Particular praise to Club Level staff whom collectively couldn't do enough to ensure our stay was enjoyable.

6/10 Okay

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort
We stayed in the Shangri-la residence. Food was too expensive and were served in plastic containers in the room. One of the nights found ants all over our bedroom dressing table. Couldn't get in touch with the manager, also had my kids in the room. No one there to assist us properly.

10/10 Excellent

Colin, Dundee, Scotland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Understated comfort
Don't expect Wow! type of luxury when you first see the room. This is a well-designed, understated kind of place, with everything you need for a shorter to medium-term stay. We had a studio apartment, with adequately appointed kitchen, comfortable seating area and large balcony (unfortunately not on the sunny side - good in the summer, not so good for us in the winter). The bed was comfortable and a proper king size. The bathroom was just big enough, and the shower might even be tight if you are big (we are not). As we were on the third floor, we had plenty light from the outside, and a good view over the 'Grand Canal' to the Ritz Carlton. It's a pleasant walk along the beach promenade to the souk, with its shops, restaurants, small supermarket, and cafés. On the way, you pass a couple of guest swimming pools, which although not very deep, are pleasant enough if you want to lounge at the pool. You have access to the Shangri La hotel itself, which has several restaurants and bars, plus a larger pool with pool bar facing west towards the grand mosque over the water. The wifi internet connection is surprisingly fast (it handled two laptops on skype in a conference call on skype with family at home without a stutter), and we assume the ethernet connection is even better, although we never used it.

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
The Beach is good
Stay was just fine.Stay was just fineStay was just fineStay was just fineStay was just fineStay was just fineStay was just fine.

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
4 day stay
Rooms are dated. Service is super slow. The good thjng is that the room is spacious.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just Perfect
Six night stay first week of November. Staying in studio apartment serviced daily by housekeeping. Very attentive staff throughout the whole property. Very welcoming from arrival to departure. Delightfully quiet whilst we were there, had the pristine beach to ourselves for 2 days. No problem being away from the main hustle of Abu Dhabi, it's 20 minutes in a taxi which are cheap and reliable . Happy to recommend the hotel time and time again.

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent Hotel
Amazing and well serviced.Luxurious and highest levewl of attention to detail.

10/10 Excellent

qarqouah, Saudi Arabia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
One of the best resortsolution I have visted
Very nice clean. Family is recommended try. We all loved it.