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Reviews of Aberdeen Northern Hotel

3 out of 5
Aberdeen Northern Hotel
1 Great Northern Road, Aberdeen, Scotland

Reviews

8.0

Very good

Rating 10 - Excellent. 48 out of 173 reviews" "
Rating 8 - Good. 86 out of 173 reviews" "
Rating 6 - Okay. 26 out of 173 reviews" "
Rating 4 - Poor. 6 out of 173 reviews" "
Rating 2 - Terrible. 7 out of 173 reviews" "

8.2/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay! Thanks!

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was clean and staff friendly and helpful. On direct bus route (727) from airport. Would stay again.
Stayed 2 nights in Jul 2022

10/10 Excellent

Calum

Stayed 1 night in Jul 2022

4/10 Poor

Andrei-Ionut

Travelled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort
Not clean
The hotel staff were very helpful and accommodating but good lord the cleanliness was appalling, stains of god knows what fluids all over the curtains, everything sticky, cups in the room dirty, kettle full of dust and the smell…..oh the smell
Stayed 1 night in Jul 2022

8/10 Good

GORDON

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good hotel
Was obviously once a beautiful hotel...now a bit tired looking. In need of an upgrade. Unusually, bedroom and shower room were of almost of equal size! No restaurant. Continental breakfast only which finishes serving at 9am....another hour would be appreciated? TV was tiny, making tv guide/subtitles impossible to read unless you sat really close to the screen. On the positive side, staff were really friendly and helpfull. Location is excellent for both city centre and the University. Hotel is good value for money. Would use again.
Stayed 3 nights in Jun 2022

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2022

8/10 Good

George

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Ease of access to the city centre and to get around generally.
Stayed 4 nights in Jun 2022

10/10 Excellent

Maire

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful art deco building with real character.
Stayed 1 night in Jun 2022
Response from The Aberdeen Northern Hotel Team. on Jul 1, 2022
Thanks for your kind feedback about our Art Deco features. We hope you enjoyed staying with us at the Aberdeen Northern Hotel.

2/10 Terrible

Craig

Business traveller
Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Manuel

Liked: Cleanliness, staff & service, amenities
Stayed 1 night in Jun 2022

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Anthony

Stayed 1 night in Jun 2022
Response from The Aberdeen Northern Hotel Team. on Jul 4, 2022
Thanks for your feedback !

8/10 Good

Brian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Northern Hotel Aberdeen
Friendly staff, good size room and good value for money
Stayed 1 night in May 2022
Response from The Aberdeen Northern Hotel Team. on Jun 14, 2022
Brian thank you for your kind feedback !

6/10 Okay

tina

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Out of date
Very worn and dated. Carpets need cleaned. Beds are out of date. Room was clean but need new docor. Wall paper and walls need updated
Stayed 1 night in May 2022

10/10 Excellent

Moira

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2022
Response from The Aberdeen Northern Hotel Team on May 23, 2022
Thanks for the kind feedback, it was a pleasure having you stay with us.

6/10 Okay

Susan

Liked: Cleanliness, room comfort
comfortable and clean
A value for money hotel about a mile from the centre
Stayed 2 nights in May 2022
Response from The Aberdeen Northern Hotel Team. on Jun 14, 2022
Good morning Susan thank you for the kind feedback !

10/10 Excellent

Scott

Stayed 1 night in May 2022
Response from The Aberdeen Northern Hotel Team on May 23, 2022
Thank you for the kind feedback, it was a pleasure having you stay with us.

6/10 Okay

Les

Stayed 1 night in May 2022
Response from The Aberdeen Northern Hotel Team. on May 28, 2022
Thanks for the feedback Les ! We hope you enjoyed your stay !

8/10 Good

Peter

Stayed 1 night in May 2022
Response from The Aberdeen Northern Hotel Team. on May 8, 2022
Thanks for the kind feedback Peter we hope you enjoyed your stay !

8/10 Good

Li Shan

Travelled with family
Liked: Cleanliness, staff & service
Polite and interactive staff. Clean and bright room including shower room. Very creaking floors though so apologise to any guests staying below. Shame the bar was closed for refurb and little disappointed with the continental breakfast choices. Maybe will be better when done when and if we stay again as great location.
Stayed 2 nights in Apr 2022
Response from The Aberdeen Northern Hotel Team. on May 5, 2022
Hi Li Shan, thank you so much for the feedback! Yes the bar and dinning room will be opening by the end of the month !

10/10 Excellent

Damian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love the Art Deco theme in this hotel.
Stayed 1 night in Apr 2022
Response from The Aberdeen Northern Hotel Team. on Apr 18, 2022
Damian thank you for the kind feedback about our Art Deco Hotel features and architecture.

10/10 Excellent

Hugh

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Handy spot welcoming staff.
Stayed 1 night in Apr 2022
Response from The Aberdeen Northern Hotel Team. on Apr 16, 2022
Hugh thanks for the positive feedback about your stay with us at the Aberdeen Northern Hotel.

10/10 Excellent

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A pleasure.
The Art Deco was literally thrilling. Original workmanship and well looked after.
Stayed 2 nights in Apr 2022
Response from The Aberdeen Northern Hotel Team. on Apr 13, 2022
Daniel thank you so much for your kind feedback ! We hope you enjoyed your stay with us !

6/10 Okay

Cindy

Stayed 1 night in Apr 2022

8/10 Good

David

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort
Nice place.
Overall a nice hotel good value for money I booked three rooms only continental breakfast available as there kitchen was out of commission. The only thing was that they couldn't give me an invoice for my stay as no one knew how to use the computer on reception, not good when you have claim back your expenses.
Stayed 1 night in Mar 2022
Response from The Aberdeen Northern Hotel Team. on Apr 3, 2022
Thanks for the feeding back David i believe you were emailed a invoice later in the day, apologies for the inconvenience.

6/10 Okay

Robert

Stayed 2 nights in Mar 2022

10/10 Excellent

Alexandra

Stayed 1 night in Mar 2022
Response from The Aberdeen Northern Hotel Team on Mar 14, 2022
Alexandra thank you for taking the time to leave us some feedback about your stay with us !

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2022
Response from The Aberdeen Northern Hotel Team on Mar 14, 2022
Thanks for your feedback Deborah about your stay with us.

8/10 Good

Andrew

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was very nice just a typical 3 star hotel staff very friendly and helpful breakfast was good
Stayed 2 nights in Mar 2022
Response from The Aberdeen Northern Hotel Team on Mar 9, 2022
Andrew thanks for taking sometime to leave us some feedback about your stay we hope you enjoyed your stay with us ? Kind Regards,

10/10 Excellent

Koi-Nain Frederick

Stayed 1 night in Mar 2022
Response from The Aberdeen Northern Hotel Team. on Mar 5, 2022
Thanks for the kind feedback Koi-Nain

10/10 Excellent

OLA

Stayed 6 nights in Feb 2022
Response from The Aberdeen Northern Hotel Team. on Mar 5, 2022
Ola thanks for the kind feedback.

4/10 Poor

David

Business traveller
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 3 nights in Feb 2022

8/10 Good

Anthony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Very Pleasant Stay
The hotel was comfortable and staff friendly, the room was clean and tidy, warm and bathroom clean too. The breakfast was Continental type, no cooked breakfast on offer. The Bar was basic, no frills but the Bar Staff were helpful and informative with local news.
Stayed 2 nights in Feb 2022
Response from The Aberdeen Northern Hotel Team. on Mar 5, 2022
Anthony thank you for the feedback about your stay.

8/10 Good

Bradley

Travelled with partner
Liked: Cleanliness, staff & service
Nice hotel, nice staff, hard to get ahold of sometimes as there wasn’t anyone coming when we ringed the bell. Lovely room and breakfast included.
Stayed 1 night in Feb 2022
Response from The Aberdeen Northern Hotel Team. on Mar 5, 2022
Thank you for leaving some feedback about your stay with us Bradley.

8/10 Good

Christopher

Liked: Staff & service, property conditions & facilities, room comfort
Hotel
There was empty wrapper in cupboard, fridge wasn’t working, Wi-Fi wasn’t great
Stayed 1 night in Jan 2022

8/10 Good

caroline

Liked: Cleanliness, staff & service, room comfort
Great staff hotel little tired good breakfast.
Stayed 1 night in Mar 2020
Response from Ammy on Mar 21, 2020
Hi, Caroline! Thanks for spending your valuable time to write this review. Feedback and suggestions of our valued guests like you always motivate us to improve continuously. Regards, Ryan

6/10 Okay

Demi

Travelled with group
Disliked: Cleanliness, property conditions & facilities
Hotel room wasn’t cleaned properly, stains on furniture etc Room was equipped with tea and coffee however some empty bags from previous attendants and also no teaspoons which suggests room wasn’t cleaned/seen to properly
Stayed 1 night in Feb 2020
Response from General Manager on Feb 20, 2020
Good Afternoon, I do apologise for your room not being to the standard that it should have been. I will certainly be speaking to the housekeeping team to see what the issue was. Regards Clare GM

8/10 Good

Verified traveller

Business traveller
Liked: Staff & service
Stayed 1 night in Feb 2020
Response from General Manager on Feb 20, 2020
good afternoon, Thank you for your great score. I hope to see you again in the future. Kind Regards Clare GM

2/10 Terrible

Gisele

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2020
Response from GM on Feb 6, 2020
Can you please explain why you have given such a low score? Regards Clare Gm

8/10 Good

Lyndsey

Liked: Cleanliness, staff & service, room comfort
Basic, clean and cheap.
A very good price for a deluxe room but it wasn't a true representation of the pictures displayed on hotels.com. A basic room for a good rate. Buses into the centre of Aberdeen are very regular and takes 15 minutes. Taxi costs £7. All in all a good New Years stay.
Stayed 3 nights in Dec 2019
Response from Adiya on Jan 4, 2020
Thank you for your sweet words, We hope to give you a consistent service every time. Regards, Adiya!

2/10 Terrible

Verified traveller

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The restaurant was closed since August we were not told. We were to late to book anywhere for Christmas lunch everywhere was closed. If you had informed us we could have booked earlier. We got a taxi into the city centre no where was open we took a taxi back to the hotel decided to have a few drinks and were told we had to drink in the public bar as the manager and family were having their Christmas meal in the lounge and the at 9pm we were put out of there as they were having a family get together. As for the room John wiped what he thought was condensation from the window and it was black mould, he already has respiratory problems and I don't think this helped . He apologised to the receptionist about the state of the towel. All in all it was the worst Christmas ever.I think your staff when they tell us there is a restaurant, they should also mention it is closed.
Stayed 3 nights in Dec 2019
Response from General Manager on Dec 29, 2019
Good afternoon, I am Clare and I was the manager having my Christmas lunch in the restaurant which I am perfectly entitled to do. I am very sorry you did not get any Christmas lunch or dinner but I don't think anyone who is booking into a hotel at Christmas would book without knowing if the hotel is doing Christmas meals. We have not advertised this anywhere so I don't know why you would think this. We had quite a few rooms occupied that evening and there was no one else going about. I suggest if you are going to a hotel for Christmas you enquire about what is on before booking the hotel. Kind Regards Clare Fraser

8/10 Good

Colin

Liked: Room comfort
Disliked: Cleanliness
Stayed 3 nights in Dec 2019
Response from GM on Dec 14, 2019
Thank you for your kind score. Hope to see you again sometime. Regards Clare

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Stayed 1 night in Nov 2019
Response from GM on Dec 4, 2019
Thank you for leaving time to leave your review. Kind Regards Clare GM

10/10 Excellent

Greta

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely staff
Really lovely hotel with free parking. Some rooms don't have window views that's all. It took a while for our booking to be found on their system as well. About 20 minutes
Stayed 1 night in Nov 2019
Response from GM on Dec 4, 2019
Good afternoon, Thank you so much for leaving such a nice review. I am glad you had a nice stay with us. Hope to see you again soon. Kind Regards Clare GM

8/10 Good

Guy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location, clean and simple - just what I needed at a good price
Stayed 2 nights in Nov 2019
Response from Edward on Nov 29, 2019
Thank you so much for rating us positively! We will endeavor to keep it up. Have a nice day. Regards, Edward

10/10 Excellent

Jeremiah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from General Manager on Nov 11, 2019
Good morning, Thank you very much for your great score. I am pleased that you enjoyed your stay with us and we hope to see you again soon. Kind Regards Clare GM

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2019
Response from General Manager on Nov 11, 2019
Good morning, Thank you so much for leaving such a great score, I am very pleased that you have enjoyed your stay with us and we hope to see you again in the future. Kind Regards Clare GM

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked easy access to airport and city centre as variety of bus services very close to hotel.
Stayed 2 nights in Oct 2019
Response from General Manager on Nov 11, 2019
Good morning, I really appreciate your time to leave such a great score and I am pleased your enjoyed your stay with us. Hope to see you again soon. Kind Regards Clare GM

6/10 Okay

Bruce

Liked: Room comfort
Stayed 1 night in Oct 2019
Response from Clare GM on Nov 1, 2019
Good eveing, Is there a specific reason the rating is 6/10? regards Clare

10/10 Excellent

john

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff were very friendly and helpful
Stayed 1 night in Oct 2019
Response from Ammy on Oct 8, 2019
Hey, John! It is always good to see our guests happy. Such feedback helps us. Keep them coming :)