A Welsh Coal Mining Experience Tours and Activities

This hotel has the potential to be 4-star with some improvements. The bed was very comfortable and the air conditioning was very good. The location is lively and there are many shows and restaurants to walk to - Cardiff Castle is just down the road as is the train station and the stadium, so very central. Despite the activity on the street, the hotel is extremely quiet. However, it was recently sold and numerous staff were apparently laid off. While the remaining staff were quite lovely and helpful, I had to ask several times for my room to be cleaned. The breakfast was ample though identical each day and not particularly inspired. Overall we enjoyed our stay but would recommend that the new owners add staff and attention to detail to make this hotel a memorable one.

Great stay, friendly staff

Room great and very clean. Staff friendly and helpful. Breakfast options very good and very tasty Would stay again if in the area