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Our 7th time here and we'll definitely be going back again. The apartments are spacious and well kept, there is a choice of three pools, a good restaurant and the staff are both friendly & helpful.
Staff was very friendly and attentive. We were unable to open our safe and it only took 2 minutes from a call to reception for a caretaker to come and fix the problem. Plentiful of various choices at breakfast and yet again staff always ensuring you had all that you wanted. Did not eat in either ...
Very useful situation for a quick stay. Pool area good but no shade so unable to use it. Also it would be so good if tea making facilities could be put in the rooms, for late check ins and early starts. I was very comfortable
Very happy with the service. The rooms were clean and the staff were very helpful. However there needs to be more activities around the area for things to do to complete the holiday!
Enjoyed my stay at the hotel roca negra. Extremely friendly and helpful staff. Located in a nice peaceful area, away from the hustle and bustle. I had breakfast included in my stay - all you can eat, which I really enjoyed. No real complaints - I guess the only thing I would have liked is a kettle ...
Certainly a good solid 4* hotel but no more. The facilities are good but not any better. The staff are ok generally but could be a bit more proactive at times. In mid October the hotel is s little bit like an old people’s home.
We loved our stay at this Hotel. The local area was pleasant, and although the hotel was at the top of the hill, courtesy buses were available to the local beach and Playa del Ingles.The Hotel itself was one of the largest i the area but you never felt it was crowded. We always found pleasing seats ...
I think the first thing to say is that we don't leave reviews of anything. However, we just had to on this occasion! This was, without any exaggeration whatsoever, one of the best hotels and holidays I have ever experienced and had. The staff were so polite, accommodating and nothing was ever too ...
An excellent hotel that is business oriented in style and layout (hard to find in Gran Canaria) but terrific for kids too. Would not be out of place, interior wise, in Manhattan or London. Cool design. They didn't charge breakfast for our 4 year old.
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