3 Stars Hotels in Carter, Springtown from CA $163

"The lady taking care of breakfast area was awesome. Food good, great options. Very clean. Staff was better than we'd seen in a long time. We definitely would stay again"

"Overall the stay was okay but not great. Check in is around 3/4pm. We showed up at 8pm and they said they didn’t have the room we booked. After some pushback we were told they did, but it wasn’t cleaned yet. They asked us to wait 5 min for the crew to clean. About 20 min later it was ready. But we noticed hair in the bathtub and stains on the pillowcases. Breakfast was decent. Pool (indoor) was so icy cold my daughter couldn’t swim in it - and she usually won’t say no to any pool anywhere. Remote in room wasn’t working either but they did replace it quickly. FYI - if Hotels.com says you have to pay for breakfast here: don’t! It is included but Hotels.com lied and said if wasn’t, so I paid extra for it. Management couldn’t help since I booked through Hotels.com so I called them and was given the run around for 25 min only to be hung up on. They “called back” long enough for the phone to ring one time (I was holding it when they called) and they hung up again. I immediately received an email saying they had “tried every possible way to contact me”. Yeah, no they didn’t. Total scam on the part of Hotels.com and has made this loyal customer never want to use them again. "

"The first night was good, and I will say the condition of the rooms I know. They're renovating, they're very poor but it was clean, it just was a run down room and hotel. I got a late checkout and housekeeping came banging on my door at nine thirty in the morning and all night.The second night there was someone above me and it was super loud.I don't know what they were doing, but it kept me in my son up all night.I complained twice, and they didn't really have anything to say about it.They just said okay. I've never had an experience like that at any hotel.So I just chopped it up to it being an old hotel and being able to hear everything.But it had good reviews.So that's why we stayed there. "

"When I arrived on Friday evening I was exhausted. I felt like the woman who checked me in was rude but honestly I was probably not a pleasure to deal with. I was already upset because a room that I had previously paid $130 a night for was now over $300 a night with the pet fee. Even on its best day that room is not a $300 a night room. My wife and I have been staying there exclusively though every time we come to fort Worth since 2024 so I paid it. When I got in the room I had a text waiting asking about the condition of it. I hadn't even set my bags down yet. I just replied the room is fine. I should have looked around more because that was not the case. The room had missing and burnt out light bulbs, something nasty on the wall under the bathroom counter, rusted and dirty air vents, and damaged cabinetry in the kitchen. When we tried to use the TV in the bedroom after a while it made a crackling noise which made it impossible to watch. Had it been any other time I probably wouldn't have even bothered mentioning anything. But for $300 a night I felt like that was unacceptable. So at around 5:45 a.m. and then again that evening I messaged the hotel about my issues. I never heard back. I was told the next day when I checked out that a manager would be reaching out to me. I never heard back from anyone. I never even heard back from Expedia when I followed up with them because I wasn't hearing back from the hoteI. I'm thoroughly disappointed with both the hotel and Expedia."