3 Stars Hotels in Brookhaven, Raleigh from CA $108

"We stayed here for five days. Upon check-in we were charged $50 extra for “incidentals.” We have had this happen before. We knew we wouldn’t be using anything in or at the hotel because we were there to travel so the hotel was basically a place to shower & sleep. Very rarely did we come back and find anyone at the desk. The cleaning staff were wonderful and we saw them everyday. Frankly they were the best part of the stay there because they cleaned and made up the room daily which was an absolute treat. Nothing like coming back to sleep after a long day and walking into a room with a neatly made bed and freshly folded towels! As far as the incidentals charge we used one paper cup and a bar of soap to wash our hands. No water, no snacks or bar service. NOTHING. When we went to check out, once again no one was at the front desk. There was a glass fishbowl with instructions to place your room keys in the bowl so we did. We had a flight to catch so we were unable to get a copy of the final charges to the room. "

"Y"

"Didn’t even stay at the hotel, booked for 1 night and it messed up. Refused to give a refund or anything. Wouldn’t stay here if my life depended on it. If someone offered me all the money in the world and told me all I had to do was stay here for 1 day, 1 night. I’d probably pass on it. That’s out of how much of a terrible experience this whole ordeal has given me"

"Clean"

"We went to breakfast, and there were no eggs or bacon left. The staff said they were out of eggs, but did make some more bacon. They had not replenished a lot of the items."

"The staff were super helpful and kind. They had maps of city and a list of recommendations for everything down to dog parks. The room was clean and stocked with all the things you may need or didn’t know you needed. I will return if in Raleigh again!"

"The pool was closed and not listed on the website."