Ratings based on 850 Verified Reviews

They paid and stayed. We double-checked.
4.1 out of 5
92% of guests recommend
4.3 Room cleanliness
4.3 Service & staff
4.0 Room comfort
3.9 Hotel condition
They paid and stayed.
We double-checked.
3 out of 5
by A verified traveller from Alberta

Average hotel with a great location

Posted 13-Sep-2014
Pros: Clean and comfortable room
Cons: Do something with the terrible looking motel across the parking lot
Location: Being next to the Inner Harbour there is lots to do within walking distance
Hotel room was clean and comfortable but that was all. WIFI didn't work most of the time, air conditioner was very loud and didn't work very well and what they consider a lounge and restaurant was a huge disappointment.
4 out of 5
Recommended
for Everyone
by A verified traveller from sydney australia

Lovely short stay!

Posted 12-Sep-2014
Pros: Location!
Cons: Better pillows , more fruits for breakfast, variety of menus so that those who stay longer have choices.
Location: Horse carriage rides are practically outside the hotel. BC Legislative council across the street ! BeaconHill Park a 20-30 minute leisurely walk away
My husband & I had a comfortable 2 nights at Embassy Inn, a well located moderate accomodation with excellent service esp from the restaurant staff. The room was very well kept but the pillows were a little lumpy. We didn't mind as we really enjoyed so many idyllic spots in Victoria and were exhausted ! It's minutes from Clipper Terminal and Fishermans wharf. We could even walk to Beacon Hill Park.. Breakfast was basic but if you have a longer stay, you could prepare your own as there's an adequate kitchenette in the room. There are plenty of eateries nearby.
4 out of 5
Recommended
for Everyone
by A verified traveller

Great location and reasonable value

Posted 12-Sep-2014
Great location for accessing downtown Victoria. Room was comfotable and staff were good. Hotel and facilities were a bit old and worn.
3 out of 5
by A verified traveller from Nanaimo, BC

Great location...not great anything else.

Posted 2-Sep-2014
Pros: The location.
The hotel smells like it has been a full-time smoker's haven for 35 years. Outdated and stale in all main areas of the hotel, especially the restaurant. The front desk employee seemed embarrassed by the hotel and apologized for the price of what we were charged in the restaurant. Overpriced food, terrible service.
4 out of 5
Recommended
for Everyone
by A verified traveller from Richmond, BC

Location, location.

Posted 2-Sep-2014
Pros: Location, breakfast, staff/service, good price
Cons: A/C.
Location: Everything is there. Just across the street.
Whenever we come to Victoria this is our hotel. Not only for its location, in general, is a good place to be.
5 out of 5
Recommended
for Everyone
by A verified traveller from Blackfalds, AB

Great hotel about 5 steps from down town!

Posted 1-Sep-2014
Location: The hotel is located right behind the Parliament building so downtown is like a block away.
We spent 2 nights in this hotel. It's maybe a bit older but the room was great and clean. Breakfast can be eaten in the restaurant and the buffet is very nice with a good choice of foods.
3 out of 5
Recommended
for Everyone
by A verified traveller

Convenient central hotel at reasonable rate

Posted 31-Aug-2014
Pros: Staff very helpful
We had a vfery nice large room. Very clean and convenient for our needs
3 out of 5
Recommended
for Everyone
by A verified traveller

close to everything

Posted 25-Aug-2014
Pros: close to everything
Cons: price a little up there, breakfast included.
Room was ready, adequate,courteous staff;Parking was easy, easy to find
5 out of 5
Recommended
for Everyone
by A verified traveller from Chilliwack, B.C.

This is a wonderful hotel, we come year after year

Posted 25-Aug-2014
Pros: We liked the location best about the hotel.
Cons: It would be nice if breakfast was included free in the hotel package.
Location: This is a great location, within walking distance of so much, good parking.
We had a great experience, as we always have done, year after year.
5 out of 5
Recommended
for Everyone
by A verified traveller from Colchester, England

Centrally located hotel for families

Posted 18-Aug-2014
Well kept and clean hotel. Good value for money. Exceeded my expectation by miles