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Best Western Plus Carlton Plaza Hotel

642 Johnson St Victoria, V8W1M6 Canada

Historic hotel near Victoria’s Market Square

Old Victoria flavor
This 1912 hotel is located one block from the shops along Government Street, six blocks from the Victoria Conference Centre, and eight blocks from the Parliament Buildings. Show more
Hair-dressing salon
In addition to a hair-dressing salon, nail salon, and several shops, the Best Western Plus Carlton Plaza Hotel offers a dutch pancake house. The property is also pet-friendly.
Drinks on the house
Bottled water and local calls are complimentary in this Best Western's guestrooms. Amenities include tea and coffee service, and cable TV with pay movies. Hide

GUEST REVIEWS

4.4out of 5

Expedia Guest Rating

93%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

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Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 23/06/2013. The check-out date cannot be after 23/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Discounts may be offered to children of certain ages.

Room type  
Standard Two Double Room - Free Downtown Parking & Valet Services
Two double beds. City view, 200-250 square feet. Cream and gray decor, contemporary maple furnishings. Table and two club chairs. Complimentary bottled water. Complimentary local calls. Dial-up Internet access, pay movies, tea and coffee service. 27-inch TV in armoire. Iron and ironing board. Hair dryer. Umbrella. Key card access. Nonsmoking only. Room may have complimentary high-speed Internet access.
Standard One Queen Room - Free Downtown Parking & Valet Services
One queen bed. City view, 200-250 square feet. Cream and gray decor, contemporary maple furnishings. Table and two club chairs. Complimentary bottled water. Complimentary local calls. Dial-up Internet access, pay movies, tea and coffee service. 27-inch TV in armoire. Iron and ironing board. Hair dryer. Umbrella. Key card access. Nonsmoking only. Room may have complimentary wired high-speed Internet access.
Studio Suite - Free Downtown Parking & Valet Services
Two double beds and sofa bed in sitting area. 400 square feet. Contemporary maple furnishings. Table and three chairs, full-length mirror, lounge chair, and coffee table. Complimentary local calls. Complimentary wired (high-speed) Internet access, pay movies, 27-inch TV in armoire. Kitchenette with full-sized refrigerator, stove with range, microwave, toaster, kettle, teapot, dishes, pots and pans, utensils, and full-sized kitchen sink. Complimentary bottled water. Tea and coffee service. Hair dryer. Iron and ironing board. Umbrella. Key card access. Nonsmoking only.
There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Policies
  • Pet fee charged at hotel/condo
  • Check-in time starts at
  • Check-out time is
  • Pets accepted
  • Parking height restrictions apply
  • American Express accepted
  • Carte Blanche accepted
  • Diners Club accepted
  • Discover accepted
  • MasterCard accepted
  • Visa accepted
  • Minimum check-in age is 18

Property Amenities

  • Complimentary newspapers in lobby
  • Use of nearby fitness center (complimentary)
  • Fitness facilities
  • Restaurant(s) in hotel
  • Room service (limited hours)
  • Breakfast available (surcharge)
  • Coffee shop or café
  • Limo or Town Car service available
  • Internet access - wireless
  • Audio-visual equipment
  • Secretarial services
  • Business services
  • Total number of rooms - 103
  • 24-hour front desk
  • Porter/bellhop
  • Safe-deposit box at front desk
  • Multilingual staff
  • Tour assistance
  • Medical assistance available
  • Beauty services
  • Shopping on site
  • Babysitting or child care
  • Dry cleaning/laundry service
  • Laundry facilities
  • Umbrella
  • Elevator/lift
  • Air-conditioned public areas
  • Smoke-free property
  • Business center
  • Gift shops or newsstand
  • Airport transportation
  • One meeting/conference room
  • Parking limited (surcharge)
  • Luggage storage
  • Parking (surcharge)
  • Hair salon
  • Wireless (high-speed) Internet access - complimentary

Rooms

This hotel offers 103 air-conditioned guestrooms in a seven-story building with elevators and interior corridors. Guestroom decor includes cream and gray wall coverings and contemporary maple furnishings.

Bottled water and local phone calls are complimentary. Other amenities include complimentary high-speed Internet access in most rooms, pay movies, tea and coffee service, 27-inch televisions in armoires, irons and ironing boards, umbrellas, and hair dryers.

All rooms are nonsmoking.

Best Western Plus Carlton Plaza Hotel, Victoria,  Canada, Rooms Guest Room

Room Amenities

  • Premium television channel(s)
  • Pay movies
  • Climate control
  • Blackout drapes/curtains
  • Air conditioning
  • Complimentary newspaper
  • Free local calls
  • Voice mail
  • Complimentary bottled water
  • Coffee/tea maker
  • Wake-up calls
  • Daily housekeeping
  • Complimentary toiletries
  • Hair dryer
  • Extra towels/bedding in room
  • Electronic/magnetic keys
  • Window opens
  • Clock radio
  • Iron/ironing board
  • Non-smoking only
  • Satellite television service
  • Cable television service
  • Rollaway beds available
  • Cribs (infant beds) available
  • In-room safe

Dining

De Dutch Pannekoek House - Open for breakfast and lunch daily, this brightly lit, casual restaurant with a European flair specializes in Dutch “pannekoeks,” giant pancakes served sweet, savory, or spicy. The lunch menu features soup, salads, and burgers.

Best Western Plus Carlton Plaza Hotel, Victoria,  Canada, Dining Dining

Recreation

  • Golfing nearby
  • Golf - driving range nearby
  • Whale-watching nearby
  • Swimming nearby
  • Aerobics nearby
  • Hiking/biking trails nearby
  • Bicycle rentals nearby
  • Helicopter/airplane tours nearby
  • Fishing nearby

Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Best Western Plus Carlton Plaza Hotel

4.4
out of 5
avg. guest rating
Hotel service:
4.5
Hotel condition:
4.2
Room cleanliness:
4.4
Room comfort:
4.3
Location:
4.5
Neighbourhood:
4.0
94%

of guests recommend

out of 63 reviews

Write a review of this hotel

You may be required to sign in to verify your stay.

A Traveller from Vancouver
4.0
out of 5
Recommends this hotel
Posted 28 Nov 2011

“Great Value in the Heart of Victoria”

Clean room, friendly and well trained staff, restaurant in hotel is just OK but the prices are very affordable. No matter, there are TONS of eateries very close by. The only quibble I have is that there are several night clubs surrounding the hotel and come closing time there was a lot of yelling and hooting in the street below. I travel with ear plug so I was OK plus the hotel kindly supplies ear plugs for your sleeping pleasure.

A Traveller from Vancouver
2.0
out of 5
Does not recommend this hotel
Posted 17 Nov 2011

“Disappointed”

We stayed here for a weekend a couple years ago and were very happy, but this time was awful. There was a lot of street noise (music, yelling, cars) that kept us awake until 3am. After a miserable night, we ordered breakfast to be delivered to the room and the delivery person spilled a cup of coffee on the tray, drenching our utensils and plates of food. He came back with another coffee, but didn't clean up the mess, or even bring kitchen towels so we had to use bathroom towels to sop up the coffee. The food was decent, but for some reason we weren't able to charge the meal to the room. The vending machine was 2/3 empty and the potato chips I reluctantly bought were stale. When we mentioned these things at check-out, the clerk gave us a weak 'oh, sorry' and wished us a good day.

Willemke P from Calgary
5.0
out of 5
Recommends this hotel
Posted 10 Nov 2011

“Would highly recommend this Hotel!”

The service of this Hotel was astounding, they went over and above to meet all our needs. Very impressed with the people at the front desk, cleaniing staff and the valet service. I will come back and recommend this Hotel to anyone.

Sarah from Calgary, AB
4.0
out of 5
Recommends this hotel
Posted 11 Oct 2011

“Location is best asset”

Perfect location for shopping and harbour visits. No need for a car if you are staying downtown. (although a taxi from the airport will cost you $50).

A Traveller from Chicago
5.0
out of 5
Recommends this hotel
Posted 31 Jul 2011

“Beatuiful Vancouver Island location”

Very nice hotel. convenient to downtown. We parked the car and didn't see it for a few days as we enjoyed walking to all the downtown locations this hotel was close to. Wonderful front desk personnel were very helpful with suggestions of things to do and directions. We stayed in the suite room with our family of 5 which was terrific because the room had a complete kitchen with utensils included. That made it easier to manage costs since we got food from the grocery store and cooked (warmed up) in the room for breakfast and dinner. It made for a nice change and a big cost savings. Would definitely stay here again.

Area recommendations
All the surrounding neighborhoods were fun to explore. We especially liked the harbor and shops surrounding it.
A Traveller from Seattle, WA
5.0
out of 5
Recommends this hotel
Posted 31 May 2011

“Very accomodating of changes”

Due to changes in our schedule, we had to make several changes to our stay/itinerary. Staff were very helpful in accommodating those changes.

Area recommendations
Anywhere near the Inner Harbor
Daniel S from Wiesbaden, Germany
5.0
out of 5
Recommends this hotel
Posted 23 Sep 2010

“Hidden Gem in a Great Location”

Don't overlook this mid-sized Best Western in the heart of Victoria. Easy walking distance of virtually everything in downtown Victoria. Very polite and courteous staff. One of the staff booked a whale watching tour for us without any hesitation; she seemed stunned when I tipped her. Well equipped rooms with all the amenities other hotels nickel and dime you for - free WiFi, frig, coffee & tea service, etc.

Area recommendations
Downtown Victoria - all kinds of different and quirky shops.
Len G. from Ontario
4.0
out of 5
Recommends this hotel
Posted 22 Sep 2010

“A nice place in a nice city!”

Very nice hotel for the price, which was mid-range, so the value is great. The hotel is obviously an older building, but very nicely renovated and appointed. It had all the amenities I would expect in a modern hotel and everything was working fine. It was also clean. That`s important to me. The staff was polite and helpful. The front desk crew was well informed on local sights and attractions and very helpful with directions, calling taxis. providing umbrellas etc. I had to travel early from Vancouver and arrived a bit early and needed to freshen up for an early afternoon meeting with friends. The staff was excellent in getting me into a fresh room early so I could carry on with my day. I recommend Best Western Carlton Plaza highly.

Area recommendations
Great neighbourhood. Lots of stores, boutiques, coffee shops and close to all the well-known restaurants and brew pubs.
A Traveller from Israel
4.0
out of 5
Recommends this hotel
Posted 9 Sep 2010

“very good”

I asked the front desk for the nearest bus station and offered a sightseeing flyer insted. The tissue paper was not replaced. coffee was not replaced.

A Traveller from Surrey, BC
4.0
out of 5
Recommends this hotel
Posted 4 Aug 2010

“Great experience at Best Western”

Upon arrival at hotel they valet parked our vehicle into their parkade very quickly. The staff at the front desk was extremely efficient and friendly...very helpful with giving us directions on where to find attractions. The room was very clean. Great hotel for a weekend away. The only kinda negative remark we could make was the restaurant inside the hotel lacked good service. Staff was more concerned about talking than serving the few customers they had.

Area recommendations
Irish pup was excellent, book store is amazing if you love architecture....so much to see and do. You can walk almost anywhere you want to go.

Best Western Plus Carlton Plaza Hotel

642 Johnson St Victoria, V8W1M6 Canada

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Nearby Points of Interest

  • The McPherson Playhouse - 0.1 km / 0.1 mi
  • Market Square - 0.2 km / 0.1 mi
  • Maritime Museum of British Columbia - 0.3 km / 0.2 mi
  • Victoria Bug Zoo - 0.4 km / 0.3 mi
  • Victoria Royal Theatre - 0.5 km / 0.3 mi
  • Miniature World - 0.6 km / 0.4 mi
  • Save-On-Foods Memorial Centre - 0.6 km / 0.4 mi
  • Christ Church Cathedral - 0.8 km / 0.5 mi
  • Pacific Undersea Gardens - 0.8 km / 0.5 mi
  • Royal British Columbia Museum - 0.8 km / 0.5 mi
  • Thunderbird Park - 0.8 km / 0.5 mi
  • British Columbia Parliament Building - 0.9 km / 0.6 mi
  • Royal Athletic Park - 1 km / 0.6 mi
  • Art Gallery of Greater Victoria - 1.5 km / 0.9 mi
  • Emily Carr House - 1.5 km / 0.9 mi

Location Highlights

  • Marina nearby
  • In historical district
  • In city center
  • In business district
  • In entertainment district
  • Convention center nearby
  • Water nearby

The preferred airport for Best Western Plus Carlton Plaza Hotel is Victoria, BC (YYJ-Victoria Intl.) - 24.1 km / 15 mi.

Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

Distances are displayed to the nearest 0.1 mile and kilometre.

Nearest Major Airport:

  • Victoria, BC, Canada (YYJ-Victoria Intl.)

Area:

Victoria, British Columbia, Canada: Victoria is western Canada’s oldest city and British Columbia’s capital. The city’s British influences are clear in the architecture and nomenclature; thriving Chinatown reveals some of the city’s other influences. The Parliament Building overlooks the busy Inner Harbour; the Royal British Columbia Museum is across the street. The University of Victoria is 7.5 km (4.5 mi) northeast of downtown.

Best Western Plus Carlton Plaza Hotel

642 Johnson St Victoria, V8W1M6 Canada

Most recent booking for this hotel: less than 13 hours ago.
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