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Hyatt Regency San Francisco

5 Embarcadero Ctr San Francisco, 94111 United States of America

Modern icon overlooks Bay, adjacent to Embarcadero

Steps to waterfront
The 20-story Hyatt Regency is located on the Embarcadero waterfront, across from the Ferry Building Marketplace, next to the Embarcadero Center, and one block from the California Street cable car. Show more
Atrium café
Cylindrical glass elevators rise above the 17-story atrium showcasing dramatic architecture and water sculptures. Eclipse Café in the atrium serves California cuisine including salads, steak, and seafood.
Premium bedding
Sliding glass doors open onto city or bay views in the 802 guestrooms, which also feature wireless and TV Internet access, earth-tone decor, and the signature Hyatt Grand Bed with pillowtop mattress. Hide

GUEST REVIEWS

4.4out of 5

Expedia Guest Rating

91%

of guests recommend

TripAdvisor Traveller Rating

TripAdvisor Traveller Rating

TripAdvisor provides an assessment of hotel quality based on more than 40 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.

See all #### TripAdvisor Reviews


Rooms & Rates

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Please complete the highlighted fields below. The check-out date must occur after the check-in date. Please change the date. Date format should be dd/mm/yy. Please provide the ages of children below. The check-in or check-out date is prior to the current date. The check-in date cannot be after 23/06/2013. The check-out date cannot be after 23/06/2013. The check-in date is missing. Please add the check-in date. The check-out date is missing. Please add the check-out date.
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Room type  
Bay View - 1 King Bed
One king Hyatt Grand Bed. Balcony with bay views. 385 square feet. Floor-to-ceiling windows. Desk. Wireless and TV Internet access (surcharges). Pay movies and HBO. Coffee/tea maker. Laptop safe. Newspaper delivery. Bathroom with granite surfaces. Portico bath products. Bathrobes on request. Complimentary shoe shine.
Guestroom
Two double Hyatt Grand Beds. City views and sliding glass doors. Desk. Wireless and TV Internet access (surcharges). Pay movies and HBO. Coffee/tea maker. Laptop safe. Newspaper delivery. Bathroom with granite surfaces. Portico bath products. Bathrobes on request.
Guestroom
One king Hyatt Grand Bed. City views and sliding glass doors. Desk. Wireless and TV Internet access (surcharges). Pay movies and HBO. Coffee/tea maker. Laptop safe. Newspaper delivery. Bathroom with granite surfaces. Portico bath products. Bathrobes on request.
Reg Clb 1Kng or 2Dbl - 1 King or 2 Dbl Beds
One king Hyatt Grand Bed. City view. Located on floors 16 and 17. 385 square feet. Oversized desk. Wireless and TV Internet access (surcharges). Built-in plasma TV with cable. HBO. Multi-line phone with voice mail. Refrigerator on request. Bottled water. Coffeemaker and minibar. One full bathroom in black granite. Bathroom TV. Hair dryer. Bathrobes on request. In-room safe. Iron/ironing board. Individual climate control. Regency Club Lounge access with complimentary Continental breakfast, early evening hors d'oeuvres, and dessert.
REG CLUB BALCONY - 1 KING-SF ON SALE
1 king bed. Pillowtop mattress. Premium bedding. Desk. In-room safe (accommodates laptop). Cable/satellite TV. Premium TV channel(s). Pay movies. HBO. Video-game console. Multi-line phone. Voice mail. Clock radio. Minibar. Coffee/tea maker. Shower/tub combination. Hair dryer. Complimentary toiletries. Iron/ironing board. Complimentary newspaper. Electronic check-out. Air conditioning. Climate control.
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There is only room left for . More rooms of this type may be available at higher rates. There are only rooms left for . More rooms of this type may be available at higher rates.

Hotel Policies & Fees

The following fees and deposits are charged by the property at time of service, check-in, or check-out.

Know Before You Go
  • There are no room charges for children 18 years old and younger who occupy the same room as their parents or guardians, using existing bedding.
Policies
  • Pets not allowed
  • Minimum check-in age is 21
  • Check-out time is
  • Check-in time starts at
Fees
  • The following fees and deposits are charged by the property at time of service, check-in, or check-out.
    • Valet parking fee: USD 50 per day
  • The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

Promotions

Bay Views & Bubbles

Book a stay in a "Bay Views & Bubbles" rate category January 16 - February 18, 2012 for travel February 9 - February 21, 2012 and receive the following:

  • Two tickets to Regency Club's "Bay Views & Bubbles" Valentine's party on Saturday, February 11 or Saturday, February 18. Includes selection of hot and cold appetizers all evening, dessert bar, live music, and champagne split. (Valid only for stays that include the night of February 11 or 18.)
  • Full hot breakfast buffet for two on Sunday morning. (Regency Club Continental breakfast available all other mornings.)
  • Offer is not valid with groups/conventions and may not be combined with other promotional offers. Requires full prepayment and is non-refundable. No refunds for any unused portion of package. Promotional blackout periods may apply due to seasonal periods or special events, and normal arrival/departure restrictions apply. Hyatt reserves the right to alter or withdraw this program at any time without notice.

    Awards and Affiliations

    This property is affiliated with the International Gay & Lesbian Travel Association (IGLTA) and welcomes lesbian, gay, bisexual, and transgender (LGBT) guests.

    Property Amenities

    • 24-hour front desk
    • Air-conditioned public areas
    • Total number of rooms - 802
    • Number of floors - 17
    • ATM/banking
    • Audio-visual equipment
    • Ballroom(s)
    • Banquet facilities
    • Valet parking
    • Valet parking (surcharge)
    • Bar/lounge
    • Breakfast available (surcharge)
    • Business center
    • Coffee shop or café
    • Complimentary newspapers in lobby
    • Concierge desk
    • Multiple large conference rooms
    • Currency exchange
    • Doorman/doorwoman
    • Dry cleaning/laundry service
    • Elevator/lift attendant
    • Event catering
    • Exhibit space
    • Express check-in
    • Express check-out
    • Fitness facilities
    • Gift shops or newsstand
    • Internet access in public areas - high speed
    • Internet access in public areas - surcharge
    • Internet access - wireless
    • Medical assistance available
    • Multiple small meeting rooms
    • Secure parking
    • Parking (surcharge)
    • Parking garage
    • Porter/bellhop
    • Restaurant(s) in hotel
    • Room service (limited hours)
    • Security guard
    • Television in lobby
    • Use of nearby fitness center (discount)
    • Wedding services

    Rooms

    This 17-story downtown San Francisco hotel has 802 guestrooms, all with city or bay views. Rooms feature the Hyatt Grand Bed: pillowtop mattress, oversized cushioned headboard, six pillows, and high-thread-count linens with chenille throws freshly laundered for each guest.

    Additional amenities include wireless and TV Internet access (surcharges), large desks with swivel chairs, and fully stocked minibars. Safes accommodate laptops. Cable TV offers HBO and pay movies.

    Hyatt Regency San Francisco, San Francisco,  United States of America, Rooms Guest Room

    Room Amenities

    • Wireless Internet access
    • Premium television channel(s)
    • Cable/satellite television channels
    • Video-game console
    • Pay movies
    • Premium bedding
    • Hypo-allergenic bedding available
    • Complimentary newspaper
    • Air conditioning
    • Climate control
    • Voice mail
    • Television Internet access
    • Multi-line phone
    • Internet access (surcharge)
    • Minibar
    • Coffee/tea maker
    • Wake-up calls
    • Complimentary toiletries
    • Hair dryer
    • In-room massage available
    • Extra towels/bedding in room
    • Shower/tub combination
    • In-room safe (laptop compatible)
    • HBO
    • Pillowtop mattress
    • Electronic check-out
    • Electronic/magnetic keys
    • Iron/ironing board
    • Window opens
    • Clock radio
    • Desk
    • Rollaway beds available
    • Cribs (infant beds) available
    • Daily housekeeping (daily)

    Dining

    Eclipse Café - Located in the atrium lobby. California menu that includes salads, pasta, sandwiches, steaks, and seafood. Open morning to evening.

    13 Views - Lobby bar featuring 13 picture-window views of the adjacent plaza and waterfront. Open early evening to late night for cocktails, specialty drinks, and appetizers.

    Hyatt Regency San Francisco, San Francisco,  United States of America, Dining Restaurant

    Recreation

    • Sailing nearby
    • Swimming nearby
    • Boat launch nearby
    • Pilates classes/instruction nearby
    • Yoga classes/instruction nearby
    • Aerobics nearby
    • Bicycle rentals nearby
    • Running track/path nearby
    • Tennis nearby

    Verified Reviews: All guest reviews are verified as submitted by our customers and reflect their stay at Hyatt Regency San Francisco

    4.4
    out of 5
    avg. guest rating
    Hotel service:
    4.5
    Hotel condition:
    4.4
    Room cleanliness:
    4.5
    Room comfort:
    4.5
    Location:
    4.7
    Neighbourhood:
    4.5
    91%

    of guests recommend

    out of 243 reviews

    Write a review of this hotel

    You may be required to sign in to verify your stay.

    A Traveller from Los Angeles, CA
    4.0
    out of 5
    Recommends this hotel
    Posted 9 Dec 2011

    “Great location; spectacular lobby”

    The lobby was festooned with thousands of hanging lights for the holidays: a beautiful sight. You cannot beat this location ... near the Ferry Building and Market St. Room was large and comfortable, with a lovely balcony (and a view of the bay). The room could have been cleaner (found some hairs -- gross! -- in the bathroom), and the sink was cracked.

    Comment from the hotel's management
    We appreciate you taking the time to provide feedback regarding your recent stay at our hotel. I am delighted to hear that you enjoyed our holiday decor, location and Bayview Balcony Rooms. Our Bayview rooms offer spectacular views of the Bay and our beautiful city. I will be sure to follow up with our team regarding your concerns to ensure that we maintain the quality and standards that you can always expect at any Hyatt Hotel around the world. Your recommendation is our biggest compliment. We look forward to your next visit and season's greetings from the entire staff, our General Manager and I. Sincerely,
    , Hotel Management
    Posted 16 Dec 2011
    A Traveller from Bkfd,Ca.
    4.0
    out of 5
    Does not recommend this hotel
    Posted 5 Dec 2011

    “Business Hotel”

    If you are traveling with a family this is not the place for you.This hotel is obviously intended for a business person with an expense account. Conveniently located with beautiful atmoshere and lots of amenities.The rooms could be bigger, but have all you need and are quiet. No comfort food here. The Chef has surrendered good tasting food for elegance, which is reflected by the price. The staff was pleasant and eager to assist with any request. I will stay here again when on business, but will look elsewhere when accompanied by family.

    Area recommendations
    Not sure.
    Comment from the hotel's management
    We appreciate the time you took to provide feedback regarding your recent stay at our hotel. At the Hyatt Regency San Francisco, your comments are highly regarded by every staff member. Your recommendations will be reviewed and utilized to further enhance our product and services. Again, thank you for sharing your thoughts and Happy Holidays from the entire staff!
    Hotel Management, Hotel Management
    Posted 16 Dec 2011
    A Traveller from California
    4.0
    out of 5
    Recommends this hotel
    Posted 29 Nov 2011

    “Clean and Comfy”

    The hotel was very clean, the beds were comfy and that's all I really care for. The location wasn't that great and it was unfortunate that the protesters were across from the hotel.

    Comment from the hotel's management
    Thank you for your feedback regarding the maintenance and upkeep of our hotel. Please know that we value your comments and we have shared your appreciation with all staff members. At the Hyatt Regency San Francisco, we are dedicated to providing you with authentic hospitality at all times. It is apparent from your review that we were not entirely successful with providing you an expectional San Francisco visit due to the "Occupy SF" protest. It is our hope that you would accept our apologies for any inconvenience. Rest assured, we have taken the necessary steps to communicate your concerns to the appropriate personnel. Sincerely,
    , Hotel Management
    Posted 6 Dec 2011
    A Traveller from Northern California
    3.0
    out of 5
    Recommends this hotel
    Posted 28 Nov 2011

    “Needs Work! Great Location.”

    As a SF native I knew what to expect from hotels in the city (small rooms, noisy, old building). I picked this hotel for it is close to everything that I wanted to see. BUT...... The room was a major disappoinment. There was a bag of left over food in the mini bar from a previous guest and the mini bar was off. Then in the bathroom I saw a few areas where the tile had black mold. The last few moments in the room.... I was bending over to get my suitcase and noticed what was either vomit or food that had been spilled and dripped down the bed skirt. It was a swath about 10 inches long and as equally as wide. It turned my stomache and I simply walked out. I never said anything but just made a mental note to stay in a different place next time. This property is overdue for a remodel and some serious cleaning. I woudln't stay here again until they do!

    Comment from the hotel's management
    Thank you for taking the time to share your feedback through TripAdvisor. Please know that we value your opinion and take it to heart to exceed your expectations at all times. It is apparent from your review that we were not entirely successful with providing you the service that you have come to expect. It is our hope that you would accept our apologies for any inconvenience and disappointment during your stay. Your note was reviewed by the appropriate staff members and we would like to connect with you and personally address your concerns to maintain the quality and standards that Hyatt is known for. Please call the hotel and speak to the Manager on Duty or myself. It is our goal to win your confidence back and have the opportunity to show you the level of service that we pride ourselves with everyday.
    Hotel Management, General Manager
    Posted 6 Dec 2011
    A Traveller from Chicago, IL
    5.0
    out of 5
    Recommends this hotel
    Posted 24 Nov 2011

    “Lovely hotel”

    Wonderful bed, nice view

    Comment from the hotel's management
    Thank you for taking a moment to reflect on your recent stay at the Hyatt Regency San Francisco. It's always great to hear that our guest's enjoy the views of the Bay and find comfort in our beds. We hope to welcome you back soon and Happy Holidays from all of us!
    Hotel Management, General Manager
    Posted 1 Dec 2011
    A Traveller from Los Angeles
    5.0
    out of 5
    Recommends this hotel
    Posted 10 Nov 2011

    “fun in the city”

    We had a great weekend in San Francisco staying at the Hyatt parking is just around the corner and we saved a few bucks there the location was excellent and I can't say enough about our stay what fun we had we will be coming back soon

    Comment from the hotel's management
    The entire staff of the Hyatt Regency San Francisco sincerely appreciates you for sharing your positive feedback and 5-star rating! It was a pleasure delighting you and we can't wait to welcome you back soon!
    Hotel Management, General Manager
    Posted 16 Nov 2011
    A Traveller from Copenhagen, Denmark
    4.0
    out of 5
    Recommends this hotel
    Posted 23 Oct 2011

    “Good but not great”

    Very accommodating staff - but we did not feel that the room standards reflected the price. Great location, anyway, and very impressive lobby.

    Area recommendations
    Embarcadero - Pier #1 - super for shopping, restaurants, central location
    A Traveller from Kansas City, MO
    5.0
    out of 5
    Recommends this hotel
    Posted 20 Oct 2011

    “Heart of San Francisco”

    We stayed at the Hyatt Regency for 5 days and loved it! A wonderful location in the financial district that was safe and close to a lot of tourist attractions. The BART, trolley and cable car stops were all extremely close. The concierge was very helpful as was the doorman and most of the front desk clerks. Also, we never had a bad meal at the restaurant or with room service. The only con during our trip was this: The front desk attendant checking us in was abrupt and distracted. We had several delays getting checked into our room because the front desk thought it had been cleaned and it was not. We finally checked in about 3 hours after arriving. The management sent up some wine and fruit later that evening for our trouble.

    Area recommendations
    We took a city tour and a trip to Muir Woods and Sausalito through the Great Pacific Tour company, per the concierge's recommendation, and enjoyed them thoroughly. Although, unless you enjoy shopping, there wasn't much to do in Sausalito. We also took the evening tour of Alcatraz and loved it! However, be warned that if you are staying over the weekend, the majority of the shops and restaurants around the hotel close between 5-6pm. We know we were in the financial district but still found this odd. Also, the F-train that takes you to the Fisherman's Wharf area is very busy most of the time, so be prepared to be crowded and probably have to stand for the short trip. Finally, we ate dinner at the Waterfront on Pier 7 one evening, and I would recommend skipping it. The food was just ok, it was overpriced, and the service was slow and not especially courteous.
    Comment from the hotel's management
    Thank you for sharing your positive feedback and 5-star rating! Your comments and are truly important and appreciated by our entire team. We take it to heart to exceed our guest's expectations at all times and we are solely committed to providing you with authentic Hyatt hospitality while visiting our beautiful city. Let me assure you that your concerns at the front desk were reviewed by the appropriate personnel to maintain the quality and standards that you can always expect at any Hyatt. From all of us --- we look forward to delighting you to another wonderful experience and all the best to you!
    Hotel Management, General Manager
    Posted 2 Nov 2011
    A Traveller from Glenwood Springs, CO
    2.0
    out of 5
    Does not recommend this hotel
    Posted 7 Sep 2011

    “Bad experience”

    The hotel has no privacy policy. We stayed for three nights, since the beginning they allowed several drunk teams to scream in lobby and hallways all night long 'til dawn.

    Area recommendations
    Sonoma, Sausalito
    A Traveller from Billings, MT
    4.0
    out of 5
    Recommends this hotel
    Posted 2 Sep 2011

    “Seem to be cutting back”

    This hotel is a good value for the basics. Anything extra will be charged. No free Wi-Fi. Newspapers used to be delivered to the room. Then they were stacked at the elevators. Now they are only available at the bell desk in the lobby. Like many hotels they have installed nice big flat panel TVs but the selections are limited, all displayed in the wrong format (stretched and not adjustable) and no High Def channels. There seems to be fewer staff around. They DID replace the non-functioning clock unit when we called. The hotel has started a practice of not changing towels OR bed linens unless you notify the desk by phone that you want this service. That seems rather extreme to me. The rooms are quiet, have nice views and are good sized. We enjoy the location near the bay, ferries and food market. The street peddlers are becoming tackier and more intrusive in the neighborhood. We will consider using a different hotel in the future.

    Hyatt Regency San Francisco

    5 Embarcadero Ctr San Francisco, 94111 United States of America

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    Nearby Points of Interest

    • San Francisco Railway Museum - 0.2 km / 0.1 mi
    • Embarcadero Plaza - 0.3 km / 0.2 mi
    • Ferry Building - 0.3 km / 0.2 mi
    • Holocaust Center of Northern California - 0.3 km / 0.2 mi
    • Contemporary Jewish Museum - 0.3 km / 0.2 mi
    • Mechanics Monument - 0.4 km / 0.2 mi
    • TransAmerica Redwood Forest - 0.5 km / 0.3 mi
    • Wells Fargo History Museum - 0.6 km / 0.3 mi
    • Pacific Heritage Museum of San Francisco - 0.6 km / 0.4 mi
    • TransAmerica Pyramid - 0.6 km / 0.4 mi
    • 555 California Street - 0.7 km / 0.4 mi
    • Chinese Culture Center - 0.7 km / 0.5 mi
    • Academy of Art University - 0.8 km / 0.5 mi
    • Buddha's Universal Church - 0.8 km / 0.5 mi
    • St. Mary Square - 0.8 km / 0.5 mi

    Location Highlights

    • Marina nearby
    • In business district
    • Convention center nearby
    • Water nearby
    • Full-service health spa nearby

    The preferred airport for Hyatt Regency San Francisco is San Francisco, CA (SFO-San Francisco Intl.) - 19.8 km / 12.3 mi.

    Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.

    Distances are displayed to the nearest 0.1 mile and kilometre.

    Nearest Major Airport:

    • San Francisco, CA, United States (SFO-San Francisco Intl.)

    Area:

    Financial District - Ferry Building, California, United States of America: The bulls and bears of industry tread the streets of the Financial District, home to the city’s tallest buildings, including the iconic Transmerica Pyramid. The towers give way to The Embarcadero, the broad, palm-lined avenue that begins at the San Francisco Giant’s AT&T Park and ends at Fisherman’s Wharf. The road passes by the Ferry Building, a landmark transformed into an artisanal food market.

    Hyatt Regency San Francisco

    5 Embarcadero Ctr San Francisco, 94111 United States of America

    Most recent booking for this hotel: less than 5 hours ago.
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