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GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Property Amenities
JW Marriott San Francisco Union Square features a small, but well-equipped, fitness center (complimentary) with stair machines, treadmills, bikes, and weights; complimentary Town Car service; wireless Internet access throughout the hotel (surcharge); and a business center that offers computers with high-speed Internet access, printer, fax, and copiers (surcharge).
The hotel features 19 meeting and conference rooms that total approximately 12,350 square feet of space.
Room Amenities
Rooms
The 21-story JW Marriott San Francisco Union Square offers 338 guestrooms, all with complimentary personal valet service upon request. Rooms provide minibars, Bose radios, 42-inch LCD TVs with premium channels, and granite-topped desks with Herman Miller ergonomic chairs.
Amenities include high-speed Internet access (surcharge), complimentary weekday newspapers, laptop-compatible safes, and video games (surcharge). Beds include pillowtop mattresses, down bedding, and a choice of pillows. Marble bathrooms provide makeup/shaving mirrors, bathrobes, phones, and Gilchrist & Soames bath products.
Dining
Level III Restaurant - Located on lobby level. Serving contemporary California cuisine for breakfast, lunch, and dinner.
Level III Bar - Adjacent to restaurant. Signature cocktails and wine list with focus on Northern California wineries.
24-hour room service is available.
Recreation
JW Marriott San Francisco Union Square offers a 24-hour fitness center with treadmills, stair machines, cross-trainers, stationary bikes, and free weights. Guests also receive discounted access to a health club one block away, providing an indoor lap pool, fitness center, personal training, and fitness classes.
The hotel is a half-mile from the Yerba Buena Gardens, which include a historic carousel, bowling alley, ice-skating rink, and children's play area. Nearby 18-hole golf courses include the Presidio Golf Club and the Lincoln Park Golf Course, both within five miles of the hotel. Golden Gate Park, also five miles away, offers walking and running trails, a children's playground, gardens, and tennis courts.
The recreational activities listed below are available either on site or near the hotel; fees may apply.
Showing 1 - 10 results (of 239) · See more JW Marriott San Francisco Union Square reviews
out of 239 reviews
“Marriott Value as Promised”
Everyrhing about this property was top-notch-location, spacious room, lovely bathroom and fabulous lobby. We were traveling with friends and especially appreciated the seating and attractive decor in the common areas. Close to Union Square.
“Excellent location”
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“Our favorite SF Hotel”
Nice rooms, luxury bath and very attentive service.
“Close to Union Square”
The Pan Pacific is very convientely located, close to the prime shopping area, Union Square, and also to the trolley line that takes you up San Francisco's hills to the Fisherman's Warf.
“Great Hotel”
My fiancee and I loved the hotel. Our only complaint was that we couldn't stay longer! Everything was perfect for us, and we loved every minute of our stay, even though it is pricey we thought it was worth it.
“Outstanding Staff & Hotel”
Beautiful hotel next to Union Square. You don't have to walk far to have a great meal. This hotel is surrounded by beautiful restaurants and bars. Service was superb. We will stay here everytime we visit San Francisco.
“Simple, but not too simple”
One of the better hotels we've encountered. Room was spacious, clean, modern. It wasn't particularly "fancy" but it had a simple elegance. Staff was helpful/friendly--great location!
“Great Hotel”
Very nice hotel with excellent service, the staff was very helpful. If I return to San Francisco I will definitely be staying there again. Also, the location couldn't have been better.
“Loved it!”
I looked at a lot of hotels online before deciding on the JW Marriott and we loved it! This was our first trip to San Francisco and the employees were so helpful with every question we asked. With only one wheeled suitcase, we were able to take the BART in from SFO airport to the Powell Street Station and walk a few blocks to the JWM on Post Street. The hotel is only one block from the Powell Street cable car line, as well, so we purchased 3-day passes (which more than paid for themselves in the two days we were there, besides being SO convenient!) which were good on the cable cars, buses, and MUNI train, and rode all over the city getting on and off at will. The JWM proved to be the perfect location for us.
“Really Nice”
The JW Marriott is very nice. We arrived early but they were able to hold out baggage in a secure area until our room became available. The stay was very pleasant. The entire hotel has been redone so the rooms are all very modern and contemporary. The bed was heavenly! A few weird things.. Dont be fooled by the fancy ice bucket, you wont actually use it. There are no public ice machines located in the hotel, therefore you must flip your magic switch in order to have an attendant bring you ice. Also, the fridge like in many hotels is on a timer, dont dare touch anything in it or you will be charged after 15 seconds, I was however very pleased to find out they had extra refrigerators available for no additional cost. Just have them bring your fridge and ice at the same time! The bathrooms were very nice and all marble. Concierge was very helpful. I would say the only drawback would be the fact that there is no complimentary Wifi. We also had a problem with a somewhat expensive item we left behind in the room but the hotel claims to never have found. In the end, although dissapointing that there was some dishonesty, it is our fault for leaving it behind. Overall the hotel stay was excellent!
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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Showing 1 - 10 results (of 239) · See more JW Marriott San Francisco Union Square reviews
The preferred airport for JW Marriott San Francisco Union Square is San Francisco, CA (SFO-San Francisco Intl.) - 19.2 km / 12 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
