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GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
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Property Amenities
Located in the heart of San Francisco, one block from the cable cars and two blocks from Union Square, the Hilton San Francisco Union Square features a large fitness center, a sauna, and an outdoor pool.
The hotel offers a gift shop and a business center with high-speed Internet access (surcharge).
Room Amenities
Rooms
This high-rise San Francisco hotel has 1,908 guestrooms in three buildings. Contemporary in design, with San Francisco views, the guestrooms offer at least 275 square feet of living space. Some rooms have expansive views of the city skyline and San Francisco Bay. All rooms feature Hilton Sweet Dreams or Serenity Beds and standard amenities include coffeemakers and video-game consoles.
All "Deluxe View" rooms are located on Floor 22 and higher of the high-rise tower; all have views of the city and some have partial bay views.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Dining
Urban Tavern - Gastropub menu serving breakfast, lunch and dinner.
Starbucks - Serves coffee, tea, sandwiches, pastries, and snacks.
Promotions
Bed and Breakfast Package
Book a stay in a Bed and Breakfast rate plan and receive buffet breakfast for up to 2 adults and 2 children ages 12 and younger per room.
Must book "Bed and Breakfast" rate category. Vouchers for breakfast buffet are provided to guests at check-in. The promotion cannot be combined with any other offers and may be discontinued at any time without notice.
Getaway Parking Package
Book a stay in a Getaway Parking Package rate plan and receive complimentary overnight parking for one car during stay with in/out privileges.
Must book Getaway Parking Package. Guest receives benefits for every night of stay. Offer cannot be combined with any other promotions. Not applicable to already confirmed reservations or group bookings.
Showing 1 - 10 results (of 1,220) · See more Hilton San Francisco Union Square reviews
out of 1,220 reviews
“Great Hotel, However was charged almost $2,000 in error!!!”
It was a great hotel in terms of aesthetics, cleanliness, and location. I would recommend it however, word of caution, do not get the mini bar key!!! They charge you for simply having it plus it causes more trouble than anything. During my trip I did not consume anything from the mini bar, I would purchase water and goodies from the nearby Walgreens, upon checkout i was told I had no charges. Three days later back home I was charged almost $2,000 in mini bar charges!!! I called immediately and was told it was a mistake due to a new mini bar system. The lady that helped me was very nice and refunded my money and the overdraft it had caused. Please be aware of this..she told me it was better not to keep the mini bar key and have them make a note that you do not want it.
“Excellent location and Hotel”
Excellent location and Hotel. Close to many of the great museums and city sights. Very responsive service when I had a special request. Also, parking close by at a cheaper rate than offered by the Hotel.
“Great location”
Close to restaurants and shopping. Easy access to many attractions. Would definitely stay there again.
“I would recommend this hotel to friends.”
During my stay I received excellent service.
“What can I say? I had an awesome stay.”
We spent 10 days in and around San Fran. and the 9 nights couldn't have been better at the Hilton.
“As advertosed”
Central to just about everything. Good room. Concierge very helpful. Parking at $55 a day is a bit much considering it's $30 right across the street, but other than that, great stay for the money.
“In the heart of the City.”
Comfotable and clean. The rooms were a bit small but would stay there again.
“JackieO”
I highly recommend this hotel, it has the ideal location and the staff is wonderful.
“Hey Let's have some more On The Go choices”
Hotel location and cleanliness were excellent Would like more choices for "on the go" quick breakfast, etc.
“Excellent value”
Hotel is large with the feeling of Railway station. However, rooms are excellent in size and quality. Hotel is situated very centraly and close to all atractions. I stayed in two other hotels the following week and they could not come close to quality and value. Definitely, I would choose the Hilton for the next visit.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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Showing 1 - 10 results (of 1,220) · See more Hilton San Francisco Union Square reviews
The preferred airport for Hilton San Francisco Union Square is San Francisco, CA (SFO-San Francisco Intl.) - 19 km / 11.8 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
