Ratings based on 1,439 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
88% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
3.7 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller

Well situated and within a short walk of the tube

Posted 24-Jul-2014
Short walk to the tube and information centre. Clean hotel with great staff
3 out of 5
by A verified traveller

Average hotel close to everything

Posted 22-Jul-2014
Pros: Location was great!
Cons: Air conditioning!
Location: Close to everything. cable car, Union Square, shopping.
Did not get the room we had paid for. paid for a Jr. Suite with a queen bed and we got a regular room with two twin beds.
4 out of 5
Recommended
for Everyone
by A verified traveller from Calgary, Alberta

Excellent location

Posted 21-Jul-2014
Pros: location and breakfast included ( although room very hot) . The ice water in lobby is nice to have.
Location: unlimited shops and restaurants nearby
Staff were very friendly and helpful. Great location and lots of nearby shopping and restaurants
4 out of 5
Recommended
for Everyone
by A verified traveller from Montréal

Nice hotel, well located in NobHill

Posted 8-Jul-2014
Pros: Nice decoration, competent staff, comfortable
Cons: Baths instead of just showers
Location: Great location in NobHill: you can shop nearby anytime. The restaurant next door is very good.
Nice hotel, well located in NobHill, at walking distance of many great neighborhoods and great restaurants. The restaurant and night club attached to it is also very pleasant; we enjoyed our meal there. Breakfasts were very good and did include a little bit of everything: perfect to start off the day! The room was clean. Our only little disappointment was with the no-bath, shower only.
4 out of 5
Recommended
for Everyone
by A verified traveller

Good location

Posted 7-Jul-2014
Reasonably priced and close to Union Square. I'd go back
4 out of 5
Recommended
for Everyone
by Mark from Plymouth, UK

Decent hotel, close to Union Square

Posted 1-Jul-2014
Pros: Nice rooms and close to Union Square.
Cons: Having somewhere to sit and have the complementary breakfast, rather than having to take it back to your room.
Location: Easy access to Bay Area Rapid Transport from the airport and to the Powell St tram.
Although the hotel is located well for Union Square, it is also close to the Tenderloin area (perhaps a less desirable area of SF).
2 out of 5
by A verified traveller from Sacramento

Very expensive for a lousy room and facility.

Posted 28-Jun-2014
Cons: Bedding, bathroom, coffee and service.
Location: This is the only redeeming factor as it's close to a Union Square.
The hotel was very expensive for its location and small, dreary room.
2 out of 5
by A verified traveller from Sacramento

Don't stay here just because of the price!!

Posted 27-Jun-2014
Pros: Centrally located
Cons: Parking! Continental breakfast.
Location: Tons of vagrants along the way. Lots of construction that you don't hear in the hotel. Beer drinker...Go to 21st Amendment on 2nd St. Walk to Giants.
Hotel is very okay. Nothing great, nothing horrible. What really sucked was the extra $90 for parking I had to pay. If you want cheap do your homework for overnight parking. Yes I expected to pay but not $37 plus $5 for tax each day and $15 for a car wash to remove all the bird dump on it. Outside valet parking??? Really. Also, it you are someone who looks for breakfast this was the worst excuse for continental breakfast I have ever had. They should put their crummy red apples in the lobby and maybe they would get the occasional thanks.
4 out of 5
Recommended
for Couples
by Daniel from Witham, Essex, England

June 2014 Stay

Posted 26-Jun-2014
A really nice hotel in a fantastic location right near Union Square. There also the Powell - Hyde and Powell - Mason cable cars at the end of the street, only about a 1 minute walk. The hotel was really nice and clean along with friendly staff.
4 out of 5
Recommended
for Other
by Tori from Jindabyne, AUS

Great location, small rooms

Posted 26-Jun-2014
Pros: Location, free wifi, very helpful front desk staff and complimentary breakfast
Cons: The size of the rooms and it does need some updating
Location: Close to transport, restaurants and shopping mall
Room was in a great location minutes from the BART and also the cable cars. We spent most of our time down on fisherman's wharf though. We had a junior suite and had 3 adults inside I would recommend this room for even just 2 guests, it is a but small for 3 people. The bathroom was spacious and exactly what we needed. We a only stayed 3 nights so it was perfect for us at the right price.