Ratings based on 1,526 Verified Reviews

They paid and stayed. We double-checked.
4.0 out of 5
89% of guests recommend
4.4 Room cleanliness
4.1 Service & staff
3.7 Room comfort
4.1 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified traveller from California

Great location

Posted 21-Oct-2014
Pros: Location
Cons: Bed are tiny & short - if you're tall you're out of luck. Feet hang off the end.
Location: Perfect location to everything in Union Square.
Overall a good experience at this hotel. Great location in Union Square. Rooms are small but adequate. The double bed was tiny and short. Room was clean. Linens felt good.
4 out of 5
Recommended
for Everyone
by A verified traveller from London

Honeymoon

Posted 20-Oct-2014
Great location of hotel, you are right in the shopping district so lots to see and do. You're also next to the trams (though the ques are long!). The best bit about the hotel was the location. The room was quite small compared to some of the other places we stayed but that could be usual for a city. It was nice having breakfast included (though there isn't a dining room, you eat it in the room, we didn't mind that though). The area felt safe and it was easy to get around from the hotel as there were good transport links
4 out of 5
Recommended
for Everyone
by A verified traveller from Grand Rapids, MI

Nice, clean hotel close to the action

Posted 19-Oct-2014
Pros: The staff, cleanliness and the location.
Cons: Beds were uncomfortable.
We stayed at Hotel Fusion for 4 nights and I will have to say, it was a very clean hotel and the staff was excellent. The room was rather small, but we really were not in the room a whole lot. I had wished there was a comfy chair or something in the room for watching TV but there was no room for that. The bed was kind of uncomfortable, but we were so tired from sight seeing at night that it really didn't matter. They are doing some renovations right now to the lobby and it needs it...so it will be nice when its done. I would stay here again!
2 out of 5
by A verified traveller from Liverpool

Great location but rooms cramped and basic with ve

Posted 16-Oct-2014
Check in was very late with a very terse justification about a convention checking out. Lobby is being updated but they need to prioritise this in the rooms. Strange smell on fifth floor masked with strong disinfectant odour. Airport transfer organised by concierge failed to turn up early on morning of departure leaving us scrambling for taxis. Not good.
4 out of 5
Recommended
for Everyone
by A verified traveller from GLASGOW

2014 HILDAY

Posted 15-Oct-2014
Pros: STAFF AND LOCATION
Cons: ROOM RADIOS COULD BE BETTER
GREAT STAFF AND EXCELLENT LOCATION OVERALL THE HOTEL IS IDEAL FOR MOVING IN AND ABOUT SAN FRANCISCO
4 out of 5
Recommended
for Everyone
by A verified traveller from texas

great location

Posted 15-Oct-2014
Pros: the location was great the staff was great the room was small but comfortable
Cons: the carpet could be replaced and ice maker fixed
Location: the location was 2 blocks from the bart [public transportation] which takes you right to airport and in walking distance to shops and restaurants
very nice and I would stay at this hotel again I would recommend this hotel to anyone who did not expect a large room there was no bathtub so if that bothers you be aware
4 out of 5
Recommended
for Everyone
by A verified traveller from San Antonio TX

comfortable Hotel Fusion

Posted 13-Oct-2014
Pros: The staff was helpful and courteous. The complimentary breakfast was nice starting promptly at 7am with lots of pastries and drinks served.
Cons: The room where the breakfast was at in the 5th floor was a bit crowded and at times too many people were in the room. Everyone was patient.
Location: Excellent location to downtown activities and walking distance to all city public transportation.
Myself and 2 others were at first apprehensive about staying at the Hotel Fusion, but we were very pleased with the hotel. Staff was helpful, the rooms were very clean, staff was willing to help when asked, room was a bit crowded, but bathroom was very spacious. We stayed in the Queen / suite room and all three of us were comfortable.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 10-Oct-2014
good location,good service,room is not bad,price is fine,valet Parking a little bit expensive
3 out of 5
by A verified traveller

Posted 7-Oct-2014
The room is small like a closet!!!!! Super super small
2 out of 5
by A verified traveller from wa

cramp

Posted 29-Sep-2014
Pros: location
Location: downtown San Francisco close to union Square
room two small for 2 suitcases, stuffy, cramp. Location good