Ratings based on 1,877 Verified Reviews

They paid and stayed. We double-checked.
3.9 out of 5
89% of guests recommend
4.3 Room cleanliness
4.1 Service & staff
3.7 Room comfort
4.0 Hotel condition
They paid and stayed.
We double-checked.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom Seattle, WA

Great location, homey, a little worn down

Posted 22-Jan-2015
Pros: Price, location, staff
Cons: breakfast
The breakfast is like a broom closet with shiny pastries, coffee, and bread. Rooms are nice, but it got a little warm/stuffy. It's definitely worth the price though. Random mini TVs by elevator and CD player in room. Overall decor is homey Valet is convenient while in the city. Friendly staff and easy check in/out. Cute!
4 out of 5
Recommended
for Everyone
by A verified travellerfrom CO

Good location

Posted 21-Jan-2015
Purpose of visit: Norwegian Consulate office on Market st. (Same building as Australian Consulate office). Hotel is close to union square and Market st. Room has air conditioner, tv, wifi, fridge, safe, ironing board, robes, coffee machine, shower/tub, towels, etc. bring your own tooth paste/ toothbrush. Got it for $109/night from Expedia ($126 total) which was a good deal as compared to others that were available at that time. Lots of people outside at night so it's not one of those shady areas you'd think twice before venturing out. Yes, there are homeless people outside but they seem to be everywhere anyway.
4 out of 5
Recommended
for Everyone
by A verified travellerfrom CA

Clean and updated but room a little small

Posted 7-Jan-2015
Great location. Was walking distance to everything around Union Square. We were on the fith floor so we couldn't hear the night club.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom mexico

Close to all

Posted 4-Jan-2015
Perfect location to stay at in the middle of San francisco!
4 out of 5
Recommended
for Everyone
by A verified traveller

Surprisingly large rooms in central location

Posted 2-Jan-2015
Pros: Central location, large room
This hotel served us well for a one-night stay close to Union Square and Market Street. The hotel is pretty updated, and the room was large and comfortable. Valet parking was at risk of being a little slow: they kept saying it would take 30-45 minutes to get the car, but in the end it took only about 15 minutes.
4 out of 5
Recommended
for Business Travellers
by A verified travellerfrom UK

Hotel close to union square

Posted 30-Dec-2014
Pros: Good supporting mattress, nice warm shower. Free breakfast and wifi.
Cons: Change the wifi password regularly.
Good supporting mattress, nice warm shower. Not much of a view; walls quite thin, but fortunately neighbouring guests were not noisy! Breakfast, to be consumed in room, was included. Wifi is free, although not very secure.
4 out of 5
Recommended
for Everyone
by A verified traveller

Posted 30-Dec-2014
Pros: The location was perfect. Near the bart, near Union Square, near Moscone Center.
Cons: They are doing some renovations at the reception so, they are on their way to perfection.
First I was on a Full bed room, that was not ok, the bed sheets were old the next day I changed to a King bed room and everything was ok, the only thing one should be aware before going is that the hotel is over a bar (lounge) so it gets noisy at night and if you are not a heavy sleeper you should bring ear plugs and everything would be ok.
5 out of 5
Recommended
for Everyone
by A verified travellerfrom Costa Rica

A cheap option close to the Union square.

Posted 28-Dec-2014
This hotel will be a good option for those who would like to walk and use public transportation. It is 2 block away from the union square, the center of shopping and hop on hop off stops. The hotel is quiet, nice bed, nice bathroom, it does include a good continental breakfast. I will recomend this hotel to my friends and relatives.
3 out of 5
Recommended
for Everyone
by A verified travellerfrom london

Nice clean hotel. Very central

Posted 27-Dec-2014
This hotel has been nicely redecorated and was very clean. Location is excellent and it was quiet. Future improvements could include: 1) changing to a less noisy air conditioning unit. 2) Putting a ventilation pane in the bathroom window 3) improving the breakfast service to a sit down facility
5 out of 5
Recommended
for Everyone
by A verified traveller

Night out

Posted 20-Dec-2014
Very nice hotel. Rooms were nice and clean. Great location in the city. If your attending the club next door show them your room key for a discount and move to the front of line. My only problem is was the valet parking. My car came back with a really bad dent. They are not liable for your cars condition. Overall nice Hotel and staff.