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GUEST REVIEWS
Expedia Guest Rating
TripAdvisor Traveller Rating
TripAdvisor provides an assessment of hotel quality based on more than 60 million reviews & opinions from real travellers. The traveller rating represents an average of individual ratings for this hotel.
See all #### TripAdvisor ReviewsRooms & Rates
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Property Amenities
Some rooms at this resort include the majority of amenities and activities in the rate. Guests booking All-Inclusive rooms will not be charged extra for most amenities and activities (scroll down to All-Inclusive Plan Details section for more information).
In addition to hair and nail care, a beauty shop also offers massage and facials. (Surcharges for all services.) A complimentary, shaded, open-air fitness area contains weight machines and free weights. An Internet café contains computers with high-speed Internet connections (surcharges). A small shopping center includes a convenience store, gift shop, and other shops. Activities include stretching, pool aerobics, volleyball, and a children's club.
Room Amenities
Rooms
Some rooms at this resort include the majority of meals and activities in the rate. Guests booking All-Inclusive rooms will not be charged extra for a majority of meals and activities (scroll up to All-Inclusive Plan Details section for more information).
The Krystal Vallarta resort offers 402 guestrooms and suites. Deluxe rooms and Junior suites are located in three-story buildings without elevators. Villa rooms are located in one-story, three-unit villas. Guests of each villa share a private, covered, skylight patio containing a garden and a dining set; a sunbathing terrace furnished with lounge chairs; and a 7.5-meter-long (24-ft) plunge pool.
Krystal Club guestrooms are located in the resort's newest section, a four-story oceanfront building with elevators isolated at one end of the property. Guests of these contemporary-decor rooms have exclusive access to 7.5-meter-long (25-ft) family and children's pools as well as six eight-person spa tubs in a group. Krystal Club rooms include special amenities such as bathrobes and 27-inch flat-screen televisions, and guests are served complimentary deluxe Continental breakfasts and evening appetizers/cocktails in an air-conditioned lounge or outdoors by the beach.
Accessibility Options
To make requests for specific accessibility needs, complete the “Special or Accessibility Requests” section of “Trip Preferences” when you book your hotel.
Dining
Guests booking All-inclusive rooms will not be charged for the majority of meals and beverages at the following restaurants. Guests booking any other room categories will be charged for meals and beverages at the following restaurants (scroll up to the All-Inclusive Plan Details section for more information).
Velas Restaurant & Bar - Casual open-air, ocean-view spot serving buffet and à la carte breakfasts, lunches, and dinners. Seating under log-framed dome of green fabric.
Kamakura - Air-conditioned fine-dining Japanese restaurant and sushi bar. Open for à la carte dinners. Reservations required. Dress code: Long pants, sleeved shirts for men; no sandals, T-shirts. (Separate menus for All-Inclusive Plan guests and European Plan guests. From three-course set menu, All-Inclusive Plan guests may choose soup or salad and one main course. Dessert is chef's choice.)
Crazy Crab - Casual, open-air beachfront spot serving pizza, burgers, hot dogs, tacos, quesadillas, nachos, beer, and tropical drinks from noon to early evening.
Le Café - Lobby cart serving espresso drinks, ice cream, beer from early morning to late night. (Not included in All-Inclusive Plan.)
Pool Bars - Two swim-up bars in main pool open from late morning to late evening.
Recreation
Guests booking All-Inclusive rooms will not be charged for the majority of recreational facilities and activities listed below (scroll up to the All-Inclusive details section for more information).
A 76-meter-long (250-ft) main pool complex features interlocking swimming areas and includes a children's pool, two swim-up bars, shallow-water tile lounges, and an activities area. At the center is a round sunning area bordered by seven columns. A second complex includes an irregularly shaped 41-meter-long (135-ft) pool with a children's section, a toddlers' pool, and a 6-meter (20-ft) water slide. Flanked by lodging buildings, a third complex features a 30.5-by-13.75-meter (100-by-45-ft) rectangular pool and a 9-meter (30-ft) children's pool.
Reserved for guests of Krystal Club rooms are 7.5-meter-long (25-ft) family and children's pools and six eight-person spa tubs in a group.
The Krystal Vallarta resort's beach frontage extends 402 meters (440 yards) and includes thatched-roof palapas for shade. All-Inclusive Plan guests use kayaks and boogie boards without extra charges, while European Plan guests pay surcharges. The resort's water-sports center offers personal watercraft, banana boating, parasailing, fishing, scuba-diving instruction, and scuba diving and snorkeling excursions. (Surcharges for all guests.)
All-Inclusive Plan guests may use the resort's two lighted tennis courts during daylight without charge; surcharge for night play. European Plan guests pay surcharges for both day and night tennis. Use of the resort's outdoor racquetball courts and beach volleyball court is complimentary for all guests.
The nearest golf course is 2 km (1.25 mi) away at Marina Vallarta.
The recreational activities listed below are available either on site or near the resort; fees may apply.
Showing 1 - 10 results (of 160) · See more Krystal Vallarta reviews
out of 160 reviews
“Great Hotel”
We had never booked a hotel on Expedia and we were worried that it wouldn't be what we expected. The Krystal Vallarta exceded our expectations. The pool was superb!!!! The service was great. Everyone was very helpful. We had ocean view rooms that were ideal. Check out is extremely slow so we should have done it the night before. Otherwise everyone was very good.
“Great Hotel”
We went for a little three day trip and had a great time at this hotel. It was just a quick trip to downtown, but far enough out of the way to still be quiet.
“The hotel has character”
This is an older property which has a couple of new low-rise towers, but for most of the hotel, the palm trees are taller than the buildings, like a beautifully landscaped village. They don't build them like this anymore. I've been here many times (as well as some other places), but I keep coming back to the Krystal.
“One of Puerto Vallarta's nicest hotels”
The Hotel was beautiful. It looked like it's own villa. Many room and suite styles available to choose from. Continental breakfast and mid afternoon snacks were exceptional. Especially if you have kids. The sunsets from our balcony were extraordinary. The staff people were very nice and acommodating. We were extremely pleased.
“Great Experience”
As our second year of vacationing in Puerto Vallarta we really enjoyed our stay at the Krystal. The location is wonderful, close to the city and Marina which are different, yet both dynamic locations to visit. We decided not to do an all inclusive plan which was a great decision, as we took many day trips which we all enjoyed. The people, prices, and history of this beautiful city will keep us coming back for years. I can't say I have any negative thoughts or comments about vacationing in this wonderful town. Yes... some of the standards might not parallel ours in the states but many of theirs exceed ours so it's a "wash" as far as I'm concerned.
“great”
good location
“It was a good hotel”
It was a nice clean hotel, and the people who worked there were really nice,
“very conveient”
well run hotel
“Vallarta's best”
Staying at the NH Krystal was a wonderful experience. The grounds were beautiful, the rooms spacious and quiet. The staff was very friendly and helpful. In short, staying at the NH Krystal was a totally delightful experience.
“Beautiful setting for a beautiful wedding”
We chose the hotel because of it's authenic Mexican charm and beauty. It is unlike any "High-Rise" hotel. Located right on the ocean, it offered serenity and peacefulness. We were married at the 7 columns that overlook the ocean at sunset. The hotel handled all the arrangements via email and did a spectacular job. Our guests were treated regally and all had a marvelous time.
TripAdvisor Traveller Rating:
(based on #### traveller reviews)
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Showing 1 - 10 results (of 160) · See more Krystal Vallarta reviews
The preferred airport for Krystal Vallarta is Puerto Vallarta, Jalisco (PVR-Licenciado Gustavo Diaz Ordaz Intl.) - 3.4 km / 2.1 mi.
Distances are calculated in a straight line from the property's location to the point of interest or airport and may not reflect actual travel distance.
Distances are displayed to the nearest 0.1 mile and kilometre.
