"I cannot say enough about how absolutely fantastic Jean-Sebastian was! He has got to be the sweetest, most helpful person I have encountered while traveling. We looked forward to coming back to the hotel each day just to chat with him. He gave us great tips, kept us safe and provided perfect directions. The man was so genuinely good hearted, fun and a real pleasure to have met.
He should be the gold standard for how any organization would want an employee to interact with customers. "