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TORTUE HAMBURG

Hotel with 3 restaurants, near Miniatur Wunderland

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your current months are May, 2024 and June, 2024.
May 2024
June 2024

Photo gallery for TORTUE HAMBURG

Double Room (Grande)
3 restaurants, French cuisine
Front of property
Exterior
Shower, free toiletries, hair dryer, bathrobes
Reviews
9.6

Exceptional

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • Pet-friendlyPet-friendlyPet-friendly
  • Free WiFiFree WiFiFree WiFi
  • Air conditioningAir conditioningAir conditioning
  • Parking availableParking availableParking available
  • LaundryLaundryLaundry

Explore the area

Map
Stadthausbrücke 10, Hamburg, 20355
  • Popular LocationHamburg City Hall8 min walk
  • Popular LocationMiniatur Wunderland14 min walk
  • Popular LocationElbe Philharmonic Hall20 min walk
  • AirportHamburg (HAM)25 min drive
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Room options

View all photos for Double Room Classique

Double Room (Classique)

Double Room Classique

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Hair dryer
Bathrobes
  • 323 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Petite

Double Room (Petite)

Double Room Petite

Highlights

Air conditioning
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Hair dryer
Bathrobes
  • 269 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Grande

Double Room (Grande)

Double Room Grande

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Hair dryer
  • 377 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Petite Suite

Petite Suite

Petite Suite

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Hair dryer
  • 484 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Apartment

Apartment

Apartment

Highlights

Air conditioning
Free cribs/infant beds
Free minibar items
Flat-screen TV
Hypo-allergenic bedding
Down duvet
Premium bedding
Hair dryer
  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

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8.8 out of 10, Excellent, (1000)
The price is CA $233
CA $250 total
includes taxes & fees
May 19 - May 20
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About the area

Hamburg

TORTUE HAMBURG is located in Hamburg City Center, a neighborhood in Hamburg, and is in a shopping district. St. Pauli Piers and Hamburg Cruise Center are worth checking out if an activity is on the agenda, while those wishing to experience the area's popular attractions can visit Miniatur Wunderland and Hagenbeck Zoo. Looking to enjoy an event or a game? See what's going on at Elbe Philharmonic Hall or Volksparkstadion.
Visit our Hamburg travel guideOpens in a new window

What's nearby

  • Hamburg City Hall - 8 min walk
  • Miniatur Wunderland - 14 min walk
  • Reeperbahn - 18 min walk
  • Elbe Philharmonic Hall - 20 min walk
  • Hamburg Cruise Center - 3 min drive

Getting around

  • Stadthausbrücke S-Bahn - 2 min walk
  • Michaeliskirche Hamburg Station - 10 min walk
  • Hamburg Airport (HAM) - 26 min drive

Restaurants

  • Kimchi Guys - 2 min walk
  • Edelcurry - 1 min walk
  • Public Coffee Roasters - 3 min walk
  • Rheinischer Hafen - 3 min walk
  • Kardelen - 4 min walk

About this property

TORTUE HAMBURG

Boutique hotel located in Hamburg City Center
Close to Hamburg City Hall and Miniatur Wunderland, TORTUE HAMBURG provides a terrace, dry cleaning/laundry services, and 5 bars. Be sure to enjoy French cuisine at one of the 3 on-site restaurants. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • Full breakfast (surcharge), valet parking (surcharge), and luggage storage
  • Concierge services, smoke-free premises, and an elevator
  • Tour/ticket assistance, a porter/bellhop, and a front-desk safe
Room features
All 128 rooms include comforts such as premium bedding and air conditioning, as well as perks like free stocked minibars and bathrobes.
Other amenities include:
  • Hypo-allergenic bedding and down comforters
  • Bathrooms with showers and free toiletries
  • 55-inch flat-screen TVs with cable channels
  • Electric kettles, daily housekeeping, and desks

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Valet parking on site (EUR 39 per day)

Food and drink

  • Daily full breakfast available 7:00 AM to 1:00 PM for a fee: EUR 55 for adults and EUR 19 for children
  • 3 restaurants
  • 5 bars/lounges
  • Snack bar/deli

Restaurants on site

  • bar noir
  • brasserie
  • chez l'ami
  • jardin TORTUE
  • JIN-GUI

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 5 floors
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Toothbrush and toothpaste (on request)
  • Towels

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free stocked minibar
  • Limited room service

More

  • Air conditioning
  • Desk
  • Free local calls
  • Safe

Policies

Check-in

Check-in time starts at 4:00 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 18 and up; guests must have received complete COVID-19 vaccination at least 14 days prior to check-in

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 30 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city and may be collected at the property. The amount varies based on factors such as length of stay, property classification, and room price. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: EUR 6.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately EUR 55 for adults and EUR 19 for children
  • Valet parking fee: EUR 39 per day
  • Pet fee: EUR 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

Property is also known as

Tortue Hamburg Hotel
Tortue Hotel
Tortue Hamburg Hotel
Tortue Hamburg Hamburg
Tortue Hamburg Hotel Hamburg

Frequently asked questions

Is TORTUE HAMBURG pet-friendly?

Yes, TORTUE HAMBURG allows dogs (limit 1 total). There's a fee of EUR 30 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at TORTUE HAMBURG?

As of May 15, 2024, prices found for a 1-night stay for 2 adults at TORTUE HAMBURG on Jun 9, 2024 start from CA $288.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at TORTUE HAMBURG?

Valet parking is available for EUR 39 per day.

What time is check-in at TORTUE HAMBURG?

Check-in begins at 4:00 PM. Late check-in is available during limited hours.

What time is check-out at TORTUE HAMBURG?

Check-out is at noon.

Where is TORTUE HAMBURG located?

Located in Hamburg City Center, this boutique hotel is within a 15-minute walk of Neuer Wall, Hamburg City Hall, and Miniatur Wunderland. St. Pauli Piers and Reeperbahn are also within 1 mi (2 km). Stadthausbrücke S-Bahn and Rodingsmarkt U-Bahn are within a 5-minute walk.

TORTUE HAMBURG Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 302 out of 386 reviews" "
Rating 8 - Good. 65 out of 386 reviews" "
Rating 6 - Okay. 13 out of 386 reviews" "
Rating 4 - Poor. 2 out of 386 reviews" "
Rating 2 - Terrible. 4 out of 386 reviews" "

9.8/10

Cleanliness

9.2/10

Staff & service

9.2/10

Amenities

9.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Linda

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
really lovely staff. Rooms are on the smaller size but okay for a weekend trip. perfect location to explore the city!
Stayed 1 night in Apr 2024

8/10 Good

Fraser

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was lovely with very high ceilings giving feeling of space. Hotel is very close to shopping area though the area is a bit devoid of atmosphere early morning, evening and night. Food and beverage is very expensive in the hotel and I do draw a line at 30 Euros for breakfast.
Stayed 2 nights in Nov 2023

10/10 Excellent

Alexis

Stayed 2 nights in Nov 2023

10/10 Excellent

James, Delray Beach

Stayed 4 nights in Jul 2023

10/10 Excellent

or

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Great place to stay
Stayed 5 nights in Jun 2023

10/10 Excellent

Ana, Beaverton

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in the apartment and found it perfect with many good options and shopping nearby. Will definitely stay again when in Hamburg and highly recommend.

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Giorgio

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We liked the architecture of the building with a court space, the bronze turtle at the entrance and the shower space in the room. The brasserie where we dined overlooks the court and it was a good option during the summer. the breakfast area is also quite pleasant. The breakfast menu is a little heavy on the egg side and the cake choices in the vitrine were not promptly replenished when out of available slices.
Stayed 1 night in Aug 2022

4/10 Poor

Maria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not worth the hassle
Really enjoyed our stay at the time. However, upon check-in hotel took a deposit on my card which was due to be refunded at checkout. In spite of paying in full upon departure i am still waiting on a refund of this amount almost a month later. Hotel has assured me that it has been credited back but this hasnt happened and have had to contact my credit card company to resolve. Due to this fraudelnt activity I cannot recommend and would not return.
Stayed 1 night in Jul 2022

10/10 Excellent

Mark

Stayed 2 nights in Aug 2022