Île de Bute − Vacances romantiques

Nous avons passé un excellent séjour. L'hôtel est très propre, la chambre confortable, le personnel très agréable et le petit-déjeuner de bon rapport qualité/prix. De plus, malgré sa situation en plein centre ville, nous n'avons eu aucune nuisance sonore. Nous retournerons avec plaisir dans cet établissement.

L'hôtel est absolument fantastique, le personnel est professionnel et agréable, le spa est magnifique, et le bar/restaurant sublime.

Personnel très agréable et à l'écoute. Très jolie chambre avec belle hauteur sous plafond avec tout le confort nécessaire.

Impossible d utiliser le spa prévu gratuit dans la réservation Nous avons voulus l utiliser il nous a été demandé 45 livres par personne Aucun service Un room service nul un club sandwich immangeable etc

L'hôtel est absolument fantastique, le personnel est professionnel et agréable, le spa est magnifique, et le bar/restaurant sublime.

Nous avons passé 2 très bonnes nuits dans ce petit hôtel à Glasgow. La chambre donne sur une rue calme et lumineuse.

The room looks nice, and I think the location is good. However, the maintenance could definitely be better. There’s no elevator, and the fan really needs a good cleaning. There were also no instructions on how to use the Google controller, which I think is also the thermostat. After about two hours of going back and forth by email, they finally told me to use the panel on the boiler to adjust the room temperature. As someone from Thailand, I’m not used to dealing with a giant boiler connected to the radiator, so it would have been really helpful to have some clear instructions from the beginning. The cabinet under the TV also looks like it’s about to fall off the wall. They really wanted to fix that, but honestly, I would have preferred them to fix the radiator first. One night, the fire alarm went off, and on another night, I think it was a door alarm that kept going off for about five minutes. What made everything more frustrating was that all communication had to be done by email. It took a lot of back and forth just to sort out relatively simple issues. Overall, the room and location are nice, but the maintenance and communication could definitely be improved.