Isle of Muck Pet-friendly Vacations

First of all - there’s a £50 holding charge required on check in. This would have been really helpful to have known about prior to arrival. I might have missed it during the booking process but I definitely didn’t know about this until I saw the sign at check in. The hotel is fine. I can’t say I would pay so much to stay here again. The shower in the room was incredibly small. I awoke in the middle of the night to find that the bed had separated and there was a big gap in the mattresses which wasn’t great - I didn’t sleep very well. Breakfast was fine - pretty standard. In the middle of service we spotted a staff member refilling the fresh orange jug with the 1.60 cartoon of juice from the newsagent, which we found quite funny. Receptionist was nice, I didn’t catch her name unfortunately. Did not get such a nice vibe from other staff members. On return from breakfast, a cleaner was sitting on the carpet in the hall on her phone. It felt like she was waiting for us to leave and it was kinda odd that she felt she had to do that right outside our door instead of somewhere comfortable- especially because we still had time before checkout. Reasonable level of cleanliness but maybe needs so minor updating? A hand rail on the wall of the stairs would be helpful. I just expected more for the price paid from a hotel that is so well reviewed.

Really nice! Heated bathroom floors, great shower, all toiletries provided! Afternoon tea was lovely. And dining was lovely!

Staff very helpful. Gave us an upgrade.

Had an amazing overnight stay at Mar Hall for my wife’s 50th birthday. All staff couldn’t be nicer and the place was stunning.

Really nice! Heated bathroom floors, great shower, all toiletries provided! Afternoon tea was lovely. And dining was lovely!

Rocpool Reserve is a beautiful boutique hotel in a great location. We stayed in one of the suites with a private hot tub and sauna, and the room itself was spacious with a very nice bathroom. We were especially looking forward to enjoying the hot tub and sauna. The service was outstanding from start to finish. The front desk staff was warm, welcoming, and always happy to help. The breakfast experience was the best of the four hotels we stayed at during our two-week vacation in Scotland. The chef happily prepared anything we wanted, and the quality was excellent. We were traveling with a picky 16-year-old, and the staff went out of their way to accommodate her preferences, making breakfast one of the highlights of our stay. The location is another major plus. It’s an easy walk to Inverness Castle and the city center, there are plenty of food delivery options nearby, and the parking was convenient with easy access in and out. The biggest drawback was that the hotel does not have air conditioning. We visited during an exceptional heat wave, and the small fan provided was not enough to cool the room. It made sleeping nearly impossible, and unfortunately the suite was so warm that we couldn’t enjoy the private hot tub or sauna—the very amenities we had booked the room for. I have no doubt this suite would be incredible during the fall or winter when the temperatures are cooler. Overall, Rocpool Reserve offers exceptional service, an outstanding breakfast, beautiful suites.

We booked this hotel for a concert a bit off a walk from the station but easier for what we were doing later on . The hotel was spotless staff really friendly . Had everything we needed and all the little touches were great . Would definitely book again

Staff were friendly and gave us a good larger than expected room on arrival which was good. The hotwl is positioned in a very peaceful area. We had a room on the ground floor at the back so there was no road noise but lots of noise late at night when other guests were arriving to their rooms. Walls/floors are thin! The water coming out of the taps and toilet was yellow..not sure why. Bottles of yellow tap water were being served to customers. The menu was not to our taste far too much spicy food. I had to send the corn on the cob back as it was covered in spice. We were then brought a new plain one and were not charged which was good. Can't comment on the cooked breakfast as we only had fruit/continental options.

Really nice! Heated bathroom floors, great shower, all toiletries provided! Afternoon tea was lovely. And dining was lovely!