Willis Island Pet-friendly Vacations

Fantastic boutique hotel in the heart of Santa Monica, beautiful views and great attention to detail. Fantastic staff. Nice pool, family friendly.

The view was gorgeous at night with all the lights. We loved it! ~ Always Grateful. ~

Yes there was everything we needed right there to cook with, we didn’t make it to the pool but next time!!

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

Fabulous experience. Front desk staff was extremely helpful, friendly, and efficient. Especially while checking-in. Would come back again! Rooms are thoughtfully designed and have amazing views!

Fantastic boutique hotel in the heart of Santa Monica, beautiful views and great attention to detail. Fantastic staff. Nice pool, family friendly.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

Awesome easy for one night before flying home. Loved the basketball court and friendly front desk attendants.

Horrible checkin / checkout... Would never stay there again...Double charged me entire stay and still fighting to get someone to refund 2nd one that is so clearly a duplicate for same stay....

This is a virtual/kiosk check in hotel which is limiting but can work when the technology works. When I arrived, the system was down and there was another person ahead of me waiting for it to come back up. After 15 minutes, it was operating again. This is a very basic hotel/motel-absolutely no frills and parking fees. It’s generally clean but garbage bins fill up and sit for a while before being emptied. There is no onsite staff - you’re on your own except for the virtual/remote agent depending on technology. This is a low end facility that charges appropriate rates for what you get. It’s clean but limited in every other way.

My husband and I came to Las Vegas to celebrate a friend's 50th birthday. After our flight was delayed three times, we didn't arrive at the hotel until 3:00 a.m. on Friday. During check-in, the front desk employee specifically asked if we wanted housekeeping service during our stay, and I clearly said yes. On Friday morning, we left the room expecting housekeeping to service it while we were out. When we returned that evening, the room had not been cleaned. I called Guest Services and was told that I had declined housekeeping for my entire stay, which was completely inaccurate. They apologized, said they would correct the issue, and promised service would begin the next day. They also offered to send towels to the room. On Saturday, after being out all day, we returned to find that our room still had not been serviced. When I called Guest Services again, the representative hung up on me. I called back and was transferred to another department, where I was once again told that I had declined housekeeping for the entire trip. They offered to send more towels and promised housekeeping would start the following day—Sunday, our last full day. My husband and I went out to eat and returned, but the towels never arrived. I then went to the front desk in person, where the employee repeatedly insisted that I had declined housekeeping services, despite my explaining multiple times that I had not. He assured me someone would bring towels immediately. An hour later, we were still wait

Excellent service