Kouloukonas Pet-friendly Vacations

Really pleased with our family holiday to this resort. We will be coming back for sure.

The room was clean, but that’s about it. The main issue is the disconnect between how this hotel is advertised and what it actually is. It’s a fine, middle of the road 3 star with a decent view (ish) and uncomfortable beds, and a number of other annoying but minor flaws. It is not a five star or anything close to that. There is just no objective reality to that claim. The experience made me question the reliability of hotels.com’s system for rating and ensuring accuracy. For a mid to low 3 star it was fine. If you compare it to any reputable 5 star or even 4 star it’s a very disappointing experience.

Our third stay. Always welcoming, lovely staff. Very clean rooms and facilities. Excellent restaurant. Beautiful pool area. We will return again one day.

Beautiful place with a lovely view , we had a room right at the top of the resort with a plunge pool and a view of spinalonga . All the staff were amazing , friendly and nothing was too much trouble - thank you for looking after us . Really enjoyed our stay . Loved the main salt water pool next to the restaurant.

The room was clean, but that’s about it. The main issue is the disconnect between how this hotel is advertised and what it actually is. It’s a fine, middle of the road 3 star with a decent view (ish) and uncomfortable beds, and a number of other annoying but minor flaws. It is not a five star or anything close to that. There is just no objective reality to that claim. The experience made me question the reliability of hotels.com’s system for rating and ensuring accuracy. For a mid to low 3 star it was fine. If you compare it to any reputable 5 star or even 4 star it’s a very disappointing experience.

Our third stay. Always welcoming, lovely staff. Very clean rooms and facilities. Excellent restaurant. Beautiful pool area. We will return again one day.

Really pleased with our family holiday to this resort. We will be coming back for sure.

Ignored and Disappointed: Poor Communication by Hotel Management When we extended our stay, the hotel staff failed to inform us about a special 50% May discount. Although the manager later compensated us nicely, our experience with the hotel’s loyalty program has been extremely disappointing. Since our stay, we've made multiple attempts to register for the hotel’s loyalty membership. Despite discussing this directly with reception upon checkout (we were promised a follow-up that never came) and sending three subsequent emails, we've received no response whatsoever. It feels as though the hotel is deliberately avoiding our registration to prevent us from receiving the 10% discount on our next visit, especially concerning given their initial oversight regarding the 50% discount. We remain puzzled by this complete lack of communication from hotel management.

Overall great--Cold AC

Olympia on reception was absolutely brilliant, recommended restaurants and gave directions. Room was spacious and clean, perfect for an overnight stay before flight

Great welcome, lots of options at breakfast. Excellent location in the old town. Staff very friendly and helpful.