Robinson Crusoe Island Mountain Vacations

Room was excellent. Had a problem at checkout. Major language barrier

My room was not done for 3 days even requesting it at the front desk personally. They receive packages but didn’t call you or message to let you know that they arrived, I still have one missing. Infrastructure is good but service is poor. Non functional for businesses purposes.

Super super super rude costumer service. Stay away from this hotel

This is a jewel hotel. The staff is awesome and specially Gabriela at the restaurant and the front desk. The attention to all details is special.

Couldn’t fault the hotel. They were very accommodating and the staff everywhere were incredible, Patricia in the restaurant was fabulous and really helpful. Great location. Very spacious room.

This is a jewel hotel. The staff is awesome and specially Gabriela at the restaurant and the front desk. The attention to all details is special.

This is the best place to stay in Santiago. It’s right next to the giant park. “The lungs of Santiago “ . There are many birds and the teleférico and funicular are right there. There is also a Hop on Hop off bus stop close by. The staff are all super helpful and accommodating. The included breakfast was wonderful and very generous. They arranged a taxi from the hotel which was very safe and convenient.

Room was excellent. Had a problem at checkout. Major language barrier

My room was not done for 3 days even requesting it at the front desk personally. They receive packages but didn’t call you or message to let you know that they arrived, I still have one missing. Infrastructure is good but service is poor. Non functional for businesses purposes.