Norfolk - Virginia Beach − Vacances à la montagne

Personnel très gentil.

Hotel by the beach with a wondefull pool. Spacious and quiet room

I was so excited to stay here, initially. The pictures online were absolutely beautiful. When we arrived, the check in process was quick. However, I was told they needed to add two holds of $50 since I stayed for two nights. I have never heard that before. usually, its a flat fee and not based on how many nights you stay. Weird. When I got into the room, the first thing I did was pull the curtains back and was greeted with dead flies and I'm assuming bird... stuff on the window. We had family stop by to greet us and they went to look at our view through the window, and it was plain embarrassing all of that on the window. I wanted to use the spa amenities but the staff member I inquired through as rude and there for I did not try any of it. Just rubbed me the wrong way. I took my niece for a walk to see the lake and the entire trail had geese poop throughout whole thing. I know they cannot help what nature does but the concrete trail can at least be power washed occasionally. Our phones had a hard time keeping a signal when not connected to their wifi. The tv would show crazy wiggly signal when we tried watching movies. We won't return for another stay but I guess it could have been worse

Le logement est tout simple parfait. La cuisine dispose de tout et est fonctionnelle. Les lits étaient confortables. Le logement était propre et le personnel très gentil et agréable. Ils ont même des chaises de plage à disposition au front desk. La piscine était propre et a une bonne température tout comme le spa. Nous y retournons sans hésiter.

Le personnel à la réception était en général peu acceuillant et pas aidant. Pas souriant, air bête. J'ai passé 8 nuits et ma chambre a été nettoyé seulement la veille de mon départ. L'hôtel est bien situé et belle vue sur la mer.