Central Ontario Luxury Vacations

Always a go to when downtown for us

I brought my son to Toronto to watch the Yankees beat the Jays as a middle school graduation present. Unfortunately for us we did not see the Yankees win but the hotel was a huge win for us! Upon entering you are greeted by friendly staff and a relaxing aroma that really set the tone for our entire stay. Our room was wonderful. The older I get the less I handle traveling well because I find rooms to be dirty & very uncomfortable, I am the person who will typically clean the room myself upon arrival and I always stay at 4+ star hotels. As soon as I entered the room, everything just felt, looked & smelled clean. I had zero urge to clean (except the remote, which is a habit I will keep). The bed and pillows not only looked inviting, they were! Not too hard, not too soft for my aging body! There were eco-friendly elements everywhere, different woods sourced locally and the water on the entire property was filtered! Room service was very accommodating, one night we did not realize the time and ordered 3 minutes before closing. The gentleman was so kind, got our order to us and even remembered us the next time we ordered! Amazing! So many little things made this property worth every penny but I think what made it even more special was the little note and special treat they left for my son, congratulating him on his graduation! In this world today who does that?! They do! Highly recommend

beautiful property & lovely staff! will absolutely be back!

The hotel location is good, just a few minutes walk away from Union station where you can have so many different kinds if food. I gave the hotel 3 stars because of their bad customer service. I left my recently just brought black shirt in the room-203 where I hanged it in the closet but forgot to take it with me when I checked out next morning. In the same night, i called the front desk, an front desk staff said he will look into it. The next morning, i called the hotel front desk again. One staff said he will checked with housekeeper manager and called me back. he did call me back and let me know they did not find anything left in the room after i checked out. there was no guest moved in the room after I checked out that day. i remembered I left it on the hanger in the closet. After I told them again and again , but they insisted on not having my shirt there. I am very disappointed with their services in this point and I believed that someone who cleared the room had it because it is a very unique shirt with nice embroidery which you can not find in Canada. So please remember not leave your stuffs in the hotel room after check-out because they will be gone and the hotel will not help you to find it. It is a shame for a nice hotel to get a bad review just because of this. Maybe the front desk staffs should deal with it in a better way. i knew someone working for the hotel had my shirt.

If you are looking for a nice, upscale downtown boutique hotel in downtown Toronto, the Bisha is a good pick. Very hip and modern with black marble and pop culture artwork. Hats off to the staff who were all very helpful and friendly, especially the door staff, front desk and concierge. Only downside was the top floor restaurant that was a major letdown. Poor food and cocktails....someone needs to teach the bar staff how to make a proper old fashioned! It's a shame they are letting the great Instagram view be the only good thing...such potential! Our room was very spacious with an outdoor seating area that we really enjoyed. Everything was very clean, we also had a beautiful floating tub bathroom that was again, very spacious. I would stay here again but definitely go other places for good food and cocktails after getting outside pics upstairs.

I brought my son to Toronto to watch the Yankees beat the Jays as a middle school graduation present. Unfortunately for us we did not see the Yankees win but the hotel was a huge win for us! Upon entering you are greeted by friendly staff and a relaxing aroma that really set the tone for our entire stay. Our room was wonderful. The older I get the less I handle traveling well because I find rooms to be dirty & very uncomfortable, I am the person who will typically clean the room myself upon arrival and I always stay at 4+ star hotels. As soon as I entered the room, everything just felt, looked & smelled clean. I had zero urge to clean (except the remote, which is a habit I will keep). The bed and pillows not only looked inviting, they were! Not too hard, not too soft for my aging body! There were eco-friendly elements everywhere, different woods sourced locally and the water on the entire property was filtered! Room service was very accommodating, one night we did not realize the time and ordered 3 minutes before closing. The gentleman was so kind, got our order to us and even remembered us the next time we ordered! Amazing! So many little things made this property worth every penny but I think what made it even more special was the little note and special treat they left for my son, congratulating him on his graduation! In this world today who does that?! They do! Highly recommend

beautiful property & lovely staff! will absolutely be back!

Always a go to when downtown for us

The hotel location is good, just a few minutes walk away from Union station where you can have so many different kinds if food. I gave the hotel 3 stars because of their bad customer service. I left my recently just brought black shirt in the room-203 where I hanged it in the closet but forgot to take it with me when I checked out next morning. In the same night, i called the front desk, an front desk staff said he will look into it. The next morning, i called the hotel front desk again. One staff said he will checked with housekeeper manager and called me back. he did call me back and let me know they did not find anything left in the room after i checked out. there was no guest moved in the room after I checked out that day. i remembered I left it on the hanger in the closet. After I told them again and again , but they insisted on not having my shirt there. I am very disappointed with their services in this point and I believed that someone who cleared the room had it because it is a very unique shirt with nice embroidery which you can not find in Canada. So please remember not leave your stuffs in the hotel room after check-out because they will be gone and the hotel will not help you to find it. It is a shame for a nice hotel to get a bad review just because of this. Maybe the front desk staffs should deal with it in a better way. i knew someone working for the hotel had my shirt.

Always a go to when downtown for us

I brought my son to Toronto to watch the Yankees beat the Jays as a middle school graduation present. Unfortunately for us we did not see the Yankees win but the hotel was a huge win for us! Upon entering you are greeted by friendly staff and a relaxing aroma that really set the tone for our entire stay. Our room was wonderful. The older I get the less I handle traveling well because I find rooms to be dirty & very uncomfortable, I am the person who will typically clean the room myself upon arrival and I always stay at 4+ star hotels. As soon as I entered the room, everything just felt, looked & smelled clean. I had zero urge to clean (except the remote, which is a habit I will keep). The bed and pillows not only looked inviting, they were! Not too hard, not too soft for my aging body! There were eco-friendly elements everywhere, different woods sourced locally and the water on the entire property was filtered! Room service was very accommodating, one night we did not realize the time and ordered 3 minutes before closing. The gentleman was so kind, got our order to us and even remembered us the next time we ordered! Amazing! So many little things made this property worth every penny but I think what made it even more special was the little note and special treat they left for my son, congratulating him on his graduation! In this world today who does that?! They do! Highly recommend