Central Ontario Luxury Vacations

Property is very pretty. Very quiet and calm atmosphere even with a wedding party Rooms a bit tired but spacious and clean Canto restaurant was quiet food was good but very expensive

The staff was amazing, I felt like I had friends in a foreign country. Pella was working the front desk when I arrived early and got me a room right away. 10/10 recommend. I’ll stay there next time I’m in Toronto!!

If you are looking for a nice, upscale downtown boutique hotel in downtown Toronto, the Bisha is a good pick. Very hip and modern with black marble and pop culture artwork. Hats off to the staff who were all very helpful and friendly, especially the door staff, front desk and concierge. Only downside was the top floor restaurant that was a major letdown. Poor food and cocktails....someone needs to teach the bar staff how to make a proper old fashioned! It's a shame they are letting the great Instagram view be the only good thing...such potential! Our room was very spacious with an outdoor seating area that we really enjoyed. Everything was very clean, we also had a beautiful floating tub bathroom that was again, very spacious. I would stay here again but definitely go other places for good food and cocktails after getting outside pics upstairs.

Throughout the week, every interaction—with your front desk, concierge, housekeeping, valet, restaurant staff, and everyone we encountered—was marked by warmth, professionalism, and heartfelt hospitality. Luxury is often defined by beautiful surroundings, but true luxury is how people make you feel. Your team mastered both.

We had an exceptional stay at the Shangri-La. From the moment we arrived, the staff were incredibly friendly, helpful, and accommodating in every way. The level of service and attention to detail truly exceeded our expectations. We were in town for the BTS concert and unfortunately got caught in the pouring rain, leaving our runners completely soaked. Even though cleaning and drying shoes was not part of their regular laundry service, the staff went out of their way to help us and made sure our runners were cleaned and completely dry by the next day. It was such a thoughtful gesture and a perfect example of how far they are willing to go for their guests. In my opinion, the hospitality and service went beyond what I would expect even from a 6-star hotel. We felt genuinely well taken care of throughout our stay. I would absolutely stay at the Shangri-La again and highly recommend it to anyone looking for exceptional service and hospitality.