German Alps Cheap Vacations

Excellent staff, hotel was overbooked and couldn’t accommodate us, but the front desk went above and beyond to fix it, arranged alternative upgraded accommodation, paid extra garage fees, offered a free taxi… Very nice warm and supportive people, the warmest help I’ve got in awhile…

The service was excellent! From front desk, bell hops, room service attendants and even the person who oversees the breakfast hours are all incredibly superb. The room was clean and well thought out. The only thing I can think of is you may need to request a roll away if you have a party of three and staying in the junior suite. I mistakenly thought there was a pull out sofa but the bed was big enough for us family of 3. We also had our breakfast included during our stay and it was delish! The hotel is close to everything. I was sad to leave because we were treated so kindly and they really went above and beyond. Thank you Hotel GH team for making us feel so welcome!! A across the board.

Hotel room was dirty. Ceiling was damaged and bathroom was small and not clea. When we arrived therey was empty bottles outside our door and housekeeping decided to take one of our keycards.

Great location close to train station and trams but far from city center.

Staff were very helpful and welcoming. Unfortunately the hotel doesn’t have a bar or restaurant for meals in the evening. We accept that their sister hotels have these.

The service was excellent! From front desk, bell hops, room service attendants and even the person who oversees the breakfast hours are all incredibly superb. The room was clean and well thought out. The only thing I can think of is you may need to request a roll away if you have a party of three and staying in the junior suite. I mistakenly thought there was a pull out sofa but the bed was big enough for us family of 3. We also had our breakfast included during our stay and it was delish! The hotel is close to everything. I was sad to leave because we were treated so kindly and they really went above and beyond. Thank you Hotel GH team for making us feel so welcome!! A across the board.