City Island Beach Vacations

My family and I checked into the hotel a little later than we expected. It was around 2 am when we finally settled into the room. My family and I unpacked while my sibling when to brush her teeth. That’s when we discovered that the lever to drain the water in the sink was broken. Ok great not a big deal. We called down and asked to be switched to another room. I went down to change my keycard. The staff changed my card then I went back upstairs to the new room. Unfortunately this is when I started getting annoyed. The door wouldn’t let us in and I kept tapping only to see an orange light pop up. I had to go back down stairs (mind you at this point it’s past 3 am) and ask the staff to help me get into the room I paid for. She said maintenance had to reset the lock. Don’t know why it wasn’t reset before we were assigned the room but sure. I went back up and had to wait 10 minutes for the maintenance personnel to get to our door and reset the lock. I didn’t sleep until 4:30 am. The carpet in this new room was frayed and torn up. For $1000 for 2 nights this was a huge disappointment. I won’t be staying here again.

I stayed in this hotel for one night only. Thank God. We checked in and left to hang out on downtown. Came back at late night and the AC unit made a loud noise every 5 mins . Couldn’t sleep. We were on the last building which is far distance from front desk. try to reach the front desk and the phone didn’t work . Try to call from my cellphone and nobody answered. Turn off the AC and still made noises. Also could hear people upstairs, outside and everything. They Don’t have dark blinds so 6am the room was bright. I never had such a bad night in a hotel ! Never again sound view . So disappointed it!

Great spacious room for my two daughters and me for a weekend in the city.

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