Normandy Beach Vacations

Très bel hôtel avec tous les services à proximité de Bayeux et des plages du débarquement. Personnel très gentil

We originally booked a room with a partial sea view except the top half of the window was a mirror and you would need to be dwarf size to see the view through the glass below. They changed our room to a larger version except without a sea view. The SPA treatments were completely booked out over the 2 days we stayed and one would need to book in advance. Morning time was noisy from 6am with deliveries to the catering area which we could hear from our room. Otherwise, the hotel was OK but way overpriced considering breakfast was not included and the car park per night was €30.00 The area around the hotel is very good with a great choice of shops and restaurants.

Of our multiple trips to Normandy and other spots in France, the Mercure stands out as the very best experience we have had. The main reason? The SUPERB team taking care of guest relations. We had a number of special requests (holding luggage on both ends of the trip, borrowing extra towels, using plates/wine glasses, etc.) and they handled every single one gracefully. Beyond that, they were unfailingly friendly and kind. To be blunt, we are not accustomed to this kind of service in France — what we received was more in line with a 5-star American hotel. In our experience, this only happens when there is both excellent recruiting, a great training approach, and good treatment of staff members. Congrats on this great result — in short, what a team! We will be back — both to Granville and to the Mercure. In fact, during the years ahead, we hope both will become regular places to spend time several times per year. That is a reflection of how special the team made our visit, and we are extremely grateful for the care. À bientôt !

We originally booked a room with a partial sea view except the top half of the window was a mirror and you would need to be dwarf size to see the view through the glass below. They changed our room to a larger version except without a sea view. The SPA treatments were completely booked out over the 2 days we stayed and one would need to book in advance. Morning time was noisy from 6am with deliveries to the catering area which we could hear from our room. Otherwise, the hotel was OK but way overpriced considering breakfast was not included and the car park per night was €30.00 The area around the hotel is very good with a great choice of shops and restaurants.