Eastern Shore of Virginia All inclusive Vacations

This property was a disappointment compared to other Hilton Vacation Resorts we have stayed at for several reasons: 1. The accessible room I reserved was not available for first two nights. They waived the resort fee but put us in small non-accessible room with a tub (not walk in shower) and no grab bars etc. When we finally got moved to the room we booked it was much bigger and what I expected with issues. See below. 2. The kitchen, while having nice counter tops and cabinets was sparcely provisioned. No mixing bowls, no mixer, no grater, and only 4 of everything (plates, utensils, etc.) The spoons and forks were for baby/salad. 3. No gas grills for grilling on property, just charcoal. 4. TV is satellite and gives you no names of channels or program names. You can not click to auto advance channels. You have to use a chart to determine channels. Figuring out how to adjust volume was difficult. 5. Had to search internet to determine how to get Samsung dishwasher to start. It was stuck in lock and would not start without special reset. 6. Showed up at pool at 10:45 AM on a Saturday and the gate was padlocked. No explanation. Other families waiting to. No one at aquatics office. Went to front desk and they said they thought there was a thunder warning, but did not know for sure, and could not contact anyone to explain. Pool eventually opened about 15 minutes later without explanation.

This property was a disappointment compared to other Hilton Vacation Resorts we have stayed at for several reasons: 1. The accessible room I reserved was not available for first two nights. They waived the resort fee but put us in small non-accessible room with a tub (not walk in shower) and no grab bars etc. When we finally got moved to the room we booked it was much bigger and what I expected with issues. See below. 2. The kitchen, while having nice counter tops and cabinets was sparcely provisioned. No mixing bowls, no mixer, no grater, and only 4 of everything (plates, utensils, etc.) The spoons and forks were for baby/salad. 3. No gas grills for grilling on property, just charcoal. 4. TV is satellite and gives you no names of channels or program names. You can not click to auto advance channels. You have to use a chart to determine channels. Figuring out how to adjust volume was difficult. 5. Had to search internet to determine how to get Samsung dishwasher to start. It was stuck in lock and would not start without special reset. 6. Showed up at pool at 10:45 AM on a Saturday and the gate was padlocked. No explanation. Other families waiting to. No one at aquatics office. Went to front desk and they said they thought there was a thunder warning, but did not know for sure, and could not contact anyone to explain. Pool eventually opened about 15 minutes later without explanation.

Parking was aa bit of a problem. Parking spaces weren't assigned to any room number.

It's a place to sleep.. about the only good thing I can say.. I've stayed here 2 different times now this summer and it's been the same..2nd time was the worst... oh.. and bring some air freshener your gonna need it

Friendly and accommodating hosts, centrally located, well appointed, great company with other guests and plenty of space for interaction with them or alone moments. Well done!