Binnenmaas Adventure Vacations

Great stay. Would stay here again!

Decent hotel in a good location. My complaint is with check in and the failure of the property to do what they said they would. The day before our arrival, we confirmed there would be someone at the hotel when we arrived from the airport. Alas, we showed up in that confirmed timeframe to a locked front door, not even able to get into the property. Had it not been for a cleaner showing up to work and letting us in, we would have to wait out on the street even longer with our luggage. As it was, we wasted about an hour of our limited time in Amsterdam waiting, which colored our experience from the start. Staff had arranged AI responses to chat inquiries that we sent - in this case that was not helpful. Maybe the hotel could start arranging for an activated front door key and wifi access instructions to be sent earlier to avoid this for others. Aside from this hiccup on the front end, if you don’t normally need things from hotel staff, this one is just fine once you’re checked in - walkable to transit and the Albert Cuyp market and easy to get to canals, museums, and the airport.

The staff are very helpful; rooms are clean and location is very convenient next to a major train station. It is a quiet neighborhood with couple of restaurants around and a supermarket.

the room’s air conditioning monitor seems broken, we can either set it at 19C or 24c but nothing in between. Also, the usb and usb-c port on the right beside table is not installed properly