Samoa − Vacances au parc aquatique

Au calme, sur une plage privé. Environnement exceptionnel et service au top.

Exceptional tours. Staf were magical. Hope they can get recognised and rewarded!❤️🔥❤️🔥

Really beautiful setting. Party of 5 adults in ocean and adult-only villas. Cockroach infestation in the adult-only villas and chatting to our neighbours there, they had the same problem. It was a major issue as the fumigation remedy caused an asthma attack and there was no offer to remove belongs before the fumigation or to move rooms. The staff were a mixed bag. At the beginning of our stay they were rude, hostile and treated you like you were a major inconvenience. When the owner was present at the end of our stay, they were much more efficient and polite. The food was expensive as you’d expect but the quality was poor and there were no light meal options at dinner. Breakfast was fine but still wasn’t out 45min after it was meant to be available and getting huffs and death stares from the staff wasn’t worth the hassle of asking how much longer the wait would be. The pool bar wasn’t open at all over our 8 day stay and there was no explanation why. Overall it’s a beautiful setting and the owners investment into it shows. It’s a shame that the staff let them down.

Magnifique hôtel haut de gamme situé à 30 minutes de l’aéroport. Service de navette efficace et pratique . Personnel accueillant et sympathique. Chambre très spacieuse. Près du village. Heureux de mon séjour. Recommandé!

The resort is conveniently located near the airport. The staff were all very warm and friendly, however there's room to improve hospitality management skills. The resort infrastructure is quite extensive and ageing - unfortunately we had issues with having no or very limited hot water in two of the rooms we were moved to. The food is fresh and well prepared but the menu could do with a higher level of variety or rotation for longer stays. The gym and health spa were very convenient but the facilities require maintenance upkeep. I had a traditional massage which was one of the best I have ever received - truly blissful. I think the resort will improve as it has only recently been taken over and there is a learning curve in play. Would I go back? Yes absolutely because to spite all of these small things we loved our stay and the friendly staff. We particularly enjoyed the cultural activities and the impressive cultural night.