Alaska Zoo Tours and Activities

We made the reservation in error 2 days before the actual reservation date. Within 24 hours we realized that the reservation was not needed because our cruise was going to end a day later than we thought originally so we called Expedia to see if anything can be done. The hotel refused to work with Expedia and they also refused to provide any type of refund even partially. The manager was rude so lesson learned not to ever book anything with a 6 customer satisfaction rate

The room was very clean with the most comfortable bed. Restaurant and bar on site were convenient with great food and drinks, live music.