Sunstar Hotel Zermatt

Property class: 3.5

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Located close to Zermatt-Matterhorn Ski Paradise, Sunstar Hotel Zermatt provides a free breakfast buffet, a terrace, and shopping on site. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
  • Business services

Room options

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Showing 3 of 3 rooms

View all photos for Single Room (Compact - Matterhorn)

Room

Single Room (Compact - Matterhorn)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 161 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Double Room (Compact)

Room

Double Room (Compact)

10.0 out of 10
Exceptional
(2 reviews)
  • Mountain view
  • 226 sq ft
  • 1 bedroom
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room (Compact - Matterhorn)

Room

Double Room (Compact - Matterhorn)

  • Mountain view
  • 226 sq ft
  • Sleeps 2
  • 2 Twin Beds
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About the area

Located in Zermatt, Sunstar Hotel Zermatt is near a train station and in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Discover the area's water adventures with rafting nearby, or enjoy the great outdoors with mountain biking, hiking/biking trails, and skydiving. Visit our Zermatt travel guide
Map
Untere Mattenstrasse 50, Zermatt, VS, 3920

What's nearby

  • A snow-covered mountain with a church and illuminated buildings in a valley.
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 km
  • A snowy mountain landscape with a prominent peak, a dining area with tables and chairs, and people gathered around.
    Sunnegga Ski Resort
    19 min walk - 1.6 km
  • Zermatt–Sunnegga Funicular Gondola
    3 min walk - 0.3 km
  • Zermatt Visitor Center
    5 min walk - 0.4 km
  • Matterhorn Museum
    8 min walk - 0.7 km

Getting around

  • Zermatt (QZB-Zermatt Train Station)
    4 min walk
  • Sion (SIR)
    105 min drive

Restaurants

  • McDonald's
    6 min walk
  • Restaurant Derby
    6 min walk
  • Manud
    6 min walk
  • Snowboat
    5 min walk
  • Alpenresort Restaurant
    3 min walk

About this property

Sunstar Hotel Zermatt

  • Hotel near Zermatt-Matterhorn Ski Paradise
  • A free breakfast buffet, a terrace, and shopping on site are just a few of the amenities provided at Sunstar Hotel Zermatt. For some rest and relaxation, visit the sauna. Stay connected with free in-room WiFi, and guests can find other amenities such as a garden and dry cleaning/laundry services.
  • You'll also enjoy the following perks during your stay:
    • An outdoor pool
    • Free train station pick-up, an elevator, and tour/ticket assistance
    • A front-desk safe, free newspapers, and laundry services
    • 1 meeting room, a computer station, and a 24-hour front desk
  • Room features
  • All guestrooms at Sunstar Hotel Zermatt offer thoughtful touches such as free stocked minibars, in addition to amenities like free WiFi and safes.
  • More amenities include:
    • Bathrooms with tubs or showers and free toiletries
    • Flat-screen TVs with cable channels
    • Daily housekeeping and phones

Similar properties

A wooden deck with a view of a mountain town, including houses and a mountain peak.
Hotel Jägerhof
Zermatt
  • Breakfast included
  • Pet friendly
  • Free WiFi
  • Restaurant
9.6 out of 10, Exceptional, 1,001 reviews
The price is CA $286
CA $310 total
includes taxes & fees
Nov 5 - Nov 6
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Frequently asked questions

Does Sunstar Hotel Zermatt have a pool?

Yes, this property has an outdoor pool.

Is Sunstar Hotel Zermatt pet-friendly?

Yes, dogs are allowed at this property. There's a fee of CHF 25 per pet, per night.

How much is parking?

Sunstar Hotel Zermatt doesn't offer parking.

What time is check-in at Sunstar Hotel Zermatt?

Check-in start time: 4:00 PM; Check-in end time: 10:00 PM.

What time is check-out at Sunstar Hotel Zermatt?

Check-out is at 11 AM.

Where is Sunstar Hotel Zermatt located?

Situated in the mountains, this hotel is within a 5-minute walk of Zermatt-Matterhorn Ski Paradise, Tour Monte Rosa, and Zermatt–Sunnegga Funicular Gondola. Zermatt Visitor Center and Furi Ski Area are also within 10 minutes. Zermatt (QZB-Zermatt Train Station) and Zermatt Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Sunstar Hotel Zermatt Reviews

9.2

Wonderful

9.6

Cleanliness

9.2

Location

9.4

Staff & service

9.0

Property conditions & facilities
Rating 10 - Excellent. 215 out of 331 reviews
Rating 8 - Good. 92 out of 331 reviews
Rating 6 - Okay. 17 out of 331 reviews
Rating 4 - Poor. 4 out of 331 reviews
Rating 2 - Terrible. 3 out of 331 reviews

Reviews

Verified review

4/10 Poor

Liked: Cleanliness
Disliked: Staff & service
reception so bad, asked the others jumped the queue, even I and another couple kept waiting for someone from reception show up. so bad, asa the reception Lady showed up she asked the ones arrived after us to jump the queue. such a bad experience!
Stayed 1 night in Apr 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view from the balcony was breathless. The staff was very friendly, and the service and the hotel's amenities were great.
Stayed 3 nights in Apr 2022
Verified review

6/10 Okay

Liked: Cleanliness, staff & service
Breakfast was awful recycled food from days before. First day my blow dryer broke but it was fixed the next dsy
Stayed 2 nights in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities
War sehr schön, merci
Stayed 2 nights in Apr 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Sehr schönes gelegenes Hotel
Stayed 1 night in Mar 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel in Zermatt, walking distance to the train up to gornergrat or the sunnegga funicular. Very nice, helpful staff.
Stayed 4 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice

Veldig helpful and friendly staff, great service and comfort.
Stayed 5 nights in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, room comfort

Great place friendly people

From the check in to breakfast and check out everyone was super friendly and accommodating. The room was modern with very nice details . The photo is a view from my balcony on the second floor
Stayed 1 night in Feb 2022
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved it! Very friendly, good breakfast. I enjoyed the hot tub! Great views
Stayed 2 nights in Dec 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Simples e correto: entrega o que oferece

Excelente hotel. Simples, porém aconchegante, belissimas vistas para a Matterhorn. SPA muito bom, perfeito para relaxar ao final do dia na montanha.
Vista da varanda
Stayed 2 nights in Jan 2022
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities

Mattehorn room review

Clean rooms, comfortable beds, open shower, could be better if there were kettles and coffee machines in the room.
Stayed 2 nights in Dec 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bueno

Muy bien ubicado, es un hotel pequeño. Destaco a la recepcionista Margarida, quien fue muy amable.
Stayed 5 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zermatt nice

Close to the train station. Clean and friendly. Great breakfast included with the room. Walkable town with great early season skiing. You don’t need a room with a view of the Matterhorn because you’re going to ride the lifts and get pictures up close anyway. While it’s expensive to visit (eat out and shop) the Sunstar was reasonable and we’ll worth the stay.
Stayed 3 nights in Nov 2021
Verified review

2/10 Terrible

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Schlechter Ausbaustandart, einem Garni entsprechend und niemals einem 4 Sternehotel. Das Hotel ist seit März 2020 auch ein Garni. Das Frühstücksbuffet minimal und schlecht. Der Wellnessbereich nicht einmal der Rede wert! Das Personal teilweise sehr war freundlich, manchmal aber so unerfahren, dass man noch selber zeigen musste, wie man ein Bier zapft...
Stayed 3 nights in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Increíble
Stayed 1 night in Nov 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a wonderful experience! I recommend this property for： 1. Stunning view of the village and Matterhorn from the balcony of my room 2. Very good breakfast buffet 3. Well-designed room with nice decorations and lights 4. Staff speaks excellent English 5. 5 min to the train station, the main shopping street and Gornergrat Bahn station, 2 min walk to Sunnegga station 6. Lastly, when I checked out, there were pouring rain. The staff kindly drove me to the train station!
Stayed 2 nights in Sep 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff, quiet and good view.
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful location with gorgeous surrounding mountains. Easy access to train station and hiking trails.
Stayed 2 nights in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay

The hotel rooms are in very good condition and the views are spectacular.
Stayed 1 night in Oct 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our favorite of all the hotels

Warm hotel with super friendly staff. We cracked a window every night and loved falling asleep to the mountain air and the sound of a near by creek. Waking up to crisp mountain air and a view of Zermatt isn’t a half bad way to start the day. Breakfast was above average and the dining room and patio were perfect.
View from our room.
Stayed 2 nights in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, property conditions & facilities
Beautiful property and located in a perfect place. make sure to get the 4th floor to get the full beauty of amazing mountains and water stream flowing by. overall great experience.
Stayed 2 nights in Aug 2021
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the staff, the stunning view of the Matterhorn (pay the extra dollars, it’s worth it cause the balconies were like an extra room in the hotel!), breakfast was one of the best I had in Switzerland. Convenient to everything yet not packed in with hordes of other hotels and people. Close to the (free) bus stop so didn’t have to walk to the base of the mountains every day. Perfect place at a good price. Also the spa downstairs was my 6 year old kids favorite part of Zermatt outside of zip lining!
Stayed 2 nights in Aug 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Das Hotel bietet ein gutes Preis, Leistungsverhältnis an. Das Zimmer ist gut eingerichtet. Die übrige Anlage mit Garten ist gut.
Stayed 3 nights in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Zermatt Unplugged

Das Hotel liegt in Fussnähe zum Bahnhof. Empfang war freundlich! Zimmer zuoberst mit seitlicher Sicht aufs Matterhorn und durch ein kleines Fenster direkt! Bett war bequem! Badewanne im Zimmer fand ich originell aber mässig praktisch! Dürfte zudem etwas mehr Licht über dem Lavabo haben! Frühstück war soweit gut! Angebot fand ich für die Hotelkategorie etwas mässig obwohl man verschiedene Eierspeisen zusätzlich bestellen konnte! Abendessen wird im Moment nicht angeboten (Folge der Pandemie). Preis-Leistung war gut! Ich finde die eine oder andere Auffrischung des Hotels wäre nötig aber im Moment wohl zurück gestellt! Aber ich kann mir gut vorstellen da wieder mal zu buchen!
Aussicht aus dem Zimmer allerdings nur ein Seitenfensterchen! Vom Balkon hatte man seitliche Sicht
Badewanne im Zimmer drin! Mässig praktisch aber ok
Bett war bequem! Habe gut geschlafen
Stayed 4 nights in Jul 2021
Verified review

8/10 Good

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Soggiorno a Zermatt

Albergo pulito e confortevole. Non offre servizio di ristorazione. Colazione: manca frutta fresca. Alla ricezione parlano solo tedesco e inglese. In una località rinomata come Zermatt mi aspettavo almeno il francese. L'italiano purtroppo viene sempre dimenticato!!
Stayed 2 nights in Jul 2021