Aparthotel

Naco Aparthotel by Arca Spa

Property class: 4

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Located close to Zermatt-Matterhorn Ski Paradise, Naco Aparthotel by Arca Spa provides a free breakfast buffet, a terrace, and a garden. Indulge in a massage at Arca, the onsite spa. Enjoy onsite activities like sledding, snowshoeing, and snowboarding. Free in-room WiFi is available to all guests, along with laundry facilities and a steam room.

Reviews

9.8 out of 10
Exceptional

Popular amenities

  • Pool
  • Kitchen
  • Free WiFi
  • Laundry

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Studio (North)

A hotel room with a large bed, wooden headboard, and a view of a village through a large window.

Studio (North)

  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Studio (South)

A hotel room with a double bed, a desk with a chair, a TV, and a balcony with a view of the mountains.

Studio (South)

  • 323 sq ft
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment

A large bed with a wooden headboard, a bench, and a view of a green landscape through large windows.

Apartment

  • 495 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

View all photos for Suite (Rooftop)

A modern loft-style living area with exposed wooden beams, a red patterned sofa, a small round table with a vase, and a bench.

Suite (Rooftop)

  • Mountain view
  • 2 bedrooms
  • Sleeps 6
  • 1 Double Bed, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Junior Suite

A modern living room with a red patterned sofa, a wooden dining table with a plant, and a skylight above.

Junior Suite

  • 549 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Studio, 1 Double Bed (Matterhorn View)

A hotel room with a double bed, a desk with a chair, a TV, and a balcony with a view of the mountains.

Studio, 1 Double Bed (Matterhorn View)

  • Mountain view
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed

View all photos for Apartment (Garden)

A modern hotel room with a large bed, wooden headboard, bedside tables, a red bench, and a bathroom with a dark tiled shower and a wooden vanity.

Apartment (Garden)

  • Garden view
  • 3 bedrooms
  • Sleeps 7
  • 3 Double Beds
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About the area

Located in Zermatt, Naco Aparthotel by Arca Spa is in the mountains. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Spend some time exploring the area's activities, including skiing. Visit our Zermatt travel guide
View more Aparthotels in Zermatt
Map
Spissstrasse 44, Zermatt, 3920

What's nearby

  • A snow-covered mountain with a church and illuminated buildings in a valley.
    Zermatt-Matterhorn Ski Paradise
    1 min walk - 0.0 km
  • A snow-capped mountain with a clear blue sky, a green valley with trees, and a small building in the foreground.
    Zermatt - Furi
    19 min walk - 1.6 km
  • Zermatt Visitor Center
    3 min walk - 0.3 km
  • Zermatt–Sunnegga Funicular Gondola
    6 min walk - 0.6 km
  • Matterhorn Museum
    10 min walk - 0.8 km

Getting around

  • Zermatt (QZB-Zermatt Train Station)
    4 min walk
  • Sion (SIR)
    84 min drive

Restaurants

  • McDonald's
    6 min walk
  • Walliserkanne
    7 min walk
  • Restaurant Derby
    6 min walk
  • Manud
    8 min walk
  • Snowboat
    8 min walk

About this property

Naco Aparthotel by Arca Spa

  • Upscale aparthotel near Zermatt-Matterhorn Ski Paradise
  • Take advantage of a free breakfast buffet, a terrace, and a garden at Naco Aparthotel by Arca Spa. Indulge in a massage at Arca, the onsite spa. Enjoy onsite activities like sledding, snowshoeing, and snowboarding. In addition to laundry facilities and a steam room, guests can connect to free in-room WiFi.
  • You'll also enjoy perks such as:
    • An indoor pool along with sun loungers
    • Bike rentals, multilingual staff, and a front-desk safe
    • Smoke-free premises, luggage storage, and free newspapers
    • An elevator
    • Guest reviews give top marks for the helpful staff
  • Room features
  • All guestrooms at Naco Aparthotel by Arca Spa have perks such as bathrobes, as well as amenities like free WiFi and safes.
  • Extra conveniences in all rooms include:
    • Tubs or showers, hair dryers, and shampoo
    • Flat-screen TVs with cable channels
    • Kitchenettes, refrigerators, and microwaves

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Frequently asked questions

Does Naco Aparthotel by Arca Spa have a pool?

Yes, this property has an indoor pool. Pool access is from 8:00 AM–9:30 PM.

Is Naco Aparthotel by Arca Spa pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

This property doesn't offer parking.

What time is check-in at Naco Aparthotel by Arca Spa?

Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours.

What time is check-out at Naco Aparthotel by Arca Spa?

Check-out is at 11:30 AM.

Where is Naco Aparthotel by Arca Spa located?

Located near the slopes, this Zermatt aparthotel is in the mountains and within a 10-minute walk of Zermatt-Matterhorn Ski Paradise, Zermatt–Sunnegga Funicular, and Tour Monte Rosa. Zermatt - Furi and Furi Ski Area are also within 15 minutes. Zermatt (QZB-Zermatt Train Station) and Zermatt Station are within a 5-minute walk.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Naco Aparthotel by Arca Spa Reviews

9.8

Exceptional

10

Cleanliness

9.6

Amenities

9.0

Staff & service

10

Property conditions & facilities
Rating 10 - Excellent. 144 out of 158 reviews
Rating 8 - Good. 11 out of 158 reviews
Rating 6 - Okay. 3 out of 158 reviews
Rating 4 - Poor. 0 out of 158 reviews
Rating 2 - Terrible. 0 out of 158 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Clean, spacious. Breakfast was excellent.
Stayed 3 nights in Sep 2026
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Best pool of all! Very good breakfast! Very friendly staff. Very nice room! We highly recommend this hotel!
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean room, breakfast was great, and great views.
Stayed 6 nights in Sep 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Spacious and spotless room, great mountain views and excellent customer service from reception to dining staff and cleaning crew. Thoroughly enjoyed our stay :)
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
It a great place to stay. Looks really modern and newly renovated. Will definitely recommend and stay again. Breakfast is great also.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Great place to stay. Walkable, close to train station, restaurants, indoor pool and sauce were great, breakfast is ok, would stay again
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Very clean and helpful staff providing maps and recommendations for hikes, would definitely come again!
Stayed 2 nights in Jun 2025
Verified review

6/10 Okay

Liked: Cleanliness, room comfort, communication
We stayed at Naco Zermatt as a family of four 2 adults 2 kids 8&11 and had a wonderful experience. We loved our apartment—it was comfortable, well-designed, and perfect for a family stay. The spa was a great bonus and very relaxing after a day out. The location is excellent, making it easy to get around Zermatt, and the staff were consistently friendly and welcoming. We would happily stay here again.
Stayed 2 nights in Dec 2025
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
a short walk from train station, convenient to everything, clean and cosy, excellent breakfast and other amenities.
Stayed 3 nights in Jun 2024
Verified review

8/10 Good

Liked: Cleanliness, room comfort, communication
Very nice hotel and comfortable. Nice warm pool too.
Stayed 2 nights in Dec 2023
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Quality of the accommodation was very nice, heated pool was lovely, great service, generous check-in/check-out times. We were very happy with our stay
Stayed 2 nights in May 2024
Verified review

8/10 Good

Liked: Cleanliness, amenities, property conditions & facilities, communication
The staff are very helpful.
Stayed 2 nights in Jul 2025
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
We had a lovely stay! The hotel is in perfect condition with great amenities! Hotel staff was very helpful.
Stayed 3 nights in Mar 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Lovely Naco!

This was a wonderful hotel, especially for our family. Front desk staff is very kind and helpful.
Stayed 1 night in Dec 2024
Verified review

10/10 Excellent

Liked: Cleanliness, check-in, communication, listing accuracy
Good size room, handy kitchen, and modern bathroom. Great views of Matterhorn. While all 75-80% of the shopping, the hotels are right of the station this hotel is to the left. So I felt this was quieter and suited our family of three perfectly. There was no disturbance from the nearby trains leaving the station . We were under five minutes from the station to get to Zermatt and the station to go up to Gornergrat. The sunnega station is a bit of a walk but a beautiful walk. Also 5 minutes from the best Italian place Santa Lucia Great breakfast options - out favorite the fresh juice option. Didn’t use the spa or indoor pool. While most hotels in Zermatt don’t have air conditioning, I was very pleased with the standing fan they provided. I would say this a family friendly hotel. They also made us feel special for our 10th anniversary .
Stayed 2 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication

Stay Here!

Wonderful room, beautiful location, had a balcony facing the Matterhorn! The breakfast was awesome, the staff was all pleasant!
Stayed 3 nights in Oct 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excelleny location with easy access to train station, shopping and restaurants. Friendly staff.
Stayed 2 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
Easy walk from the train. The staff were very helpful. Room was clean and large with a nice balcony. Spa was fantastic as was the breakfast. All in all, a great stay!
Stayed 3 nights in Feb 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
My family love it a lot.
Stayed 2 nights in Apr 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Very welcoming staff. Perfect location, close to town but in a more peaceful area. Great views!!
Stayed 2 nights in Jul 2024
Verified review

10/10 Excellent

Liked: Cleanliness, room comfort, communication
The staff are polite and helpful. I was really impressed by the breakfast and the view of Matterhorn from the balcony of my room.
Stayed 4 nights in Jun 2025
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
We loved it, such a clean place and great service. Also recommend the massage by Sarah🙏
Stayed 4 nights in Feb 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean comfortable hotel within walking distance of the train and ski lifts. Just what we were looking for. Also enjoyed the spa and pool.
Stayed 2 nights in Jan 2024
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities, communication
Clean, modern, spacious rooms. Front desk is very nice and location is good and close to train station. Best I have seen in Switzerland for the price.
Stayed 4 nights in Aug 2024
Verified review

10/10 Excellent

Liked: Cleanliness, property conditions & facilities, communication
Spacious, clean, excellent size bathroom and bedrooms
Stayed 1 night in Aug 2023