Alpine majesty surrounds the hotel's spa area with warm pools. After skiing, guests can indulge in delicious food and impressive cocktails. Incredibly attentive staff provide exceptional service, catering to requests with rare hospitality.
Popular amenities
Pool
Spa
Pet friendly
Free WiFi
Restaurant
Gym
Sign in to view eligible discounts and perks. More rewards for more adventures!
Check-in start time: 3 PM; Check-in end time: 10:30 PM
Express check-in available
Check-out
Check-out before 11 AM
Late check-out subject to availability
Late check-out fee: CHF 50.00
Special check-in instructions
This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Zermatt is in a car-free zone and can be reached only by train.
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of CHF 30 per pet, per night
Service animals are welcome, and are exempt from fees
Food and water bowls are available
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Property payment types
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
Christmas Day (December 25) Gala Dinner per adult: CHF 100
Christmas Day (December 25) Gala Dinner per child: CHF 50 (from 9 to 15 years old)
New Year's Eve (December 31) Gala Dinner per adult: CHF 185
New Year's Eve (December 31) Gala Dinner per child: CHF 70 (from 9 to 15 years old)
A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age.
We have included all charges provided to us by the property.
Optional extras
Pet fee: CHF 30 per pet, per night
Service animals are exempt from fees
Late check-out fee: CHF 50.00 (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
We should mention
Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
National rating
Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.
Frequently asked questions
Does National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA have a pool?
Yes, this property has an indoor pool and a children's pool. Pool access is from 8:00 AM–8:00 PM.
How much does it cost to stay at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?
As of May 24, 2026, prices found for a 1-night stay for 2 adults at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA on Jun 12, 2026 start from CA $465, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA pet-friendly?
Yes, pets are allowed at this property. There's a fee of CHF 30 per pet, per night. Service animals are exempt from fees.
How much is parking?
This property doesn't offer parking.
What time is check-in at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?
Check-in start time: 3 PM; Check-in end time: 10:30 PM.
What time is check-out at National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA?
Check-out is at 11 AM. Late check-out is available for CHF 50.00 (subject to availability).
Where is National Zermatt – Matterhorn Views, Sunnegga Gateway & SPA located?
This family-friendly Zermatt hotel is located on a river, just steps from Zermatt-Matterhorn Ski Paradise and Zermatt–Sunnegga Funicular. Tour Monte Rosa and Zermatt - Furi are also within 10 minutes. Zermatt Gornergratbahn Station is 6 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 6 minutes.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
Reviews
9.6
Exceptional
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window