Title: Hotel Elite Zermatt - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Elite Zermatt Mountain ski retreat with full-service spa and restaurant ![Deluxe Double Room](https://images.trvl-media.com/lodging/1000000/980000/971800/971728/2c4f7ea2.jpg?impolicy=resizecrop&rw=598&ra=fit) ![View from property](https://images.trvl-media.com/lodging/1000000/980000/971800/971728/2ae17df7.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Property amenity](https://images.trvl-media.com/lodging/1000000/980000/971800/971728/877e727c.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Junior Suite | Living room](https://images.trvl-media.com/lodging/1000000/980000/971800/971728/db8cd620.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior](https://images.trvl-media.com/lodging/1000000/980000/971800/971728/1cf67f26.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Elite Zermatt in the town center offers a free breakfast buffet and easy access to skiing. Guests can relax in the garden, enjoy drinks at the cozy bar, or book a hot stone massage at the Wellness Hotel Elite spa after a day on the slopes. 8.4 Very good ## Popular amenities - Spa - Bar - Breakfast included - Housekeeping - Laundry - Free WiFi ## Room options ### Check availability for these dates # Tonight [Sep. 17 - Sep. 18](https://www.expedia.ca/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=971728&PinnedHotelID=971728&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-17&endDate=2025-09-18&selected=971728&PinnedHotelID=971728&HadPinnedHotel=true®ionId=-1&adults=2) # Tomorrow [Sep. 18 - Sep. 19](https://www.expedia.ca/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=971728&PinnedHotelID=971728&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-18&endDate=2025-09-19&selected=971728&PinnedHotelID=971728&HadPinnedHotel=true®ionId=-1&adults=2) # This weekend [Sep. 19 - Sep. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=971728&PinnedHotelID=971728&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-19&endDate=2025-09-21&selected=971728&PinnedHotelID=971728&HadPinnedHotel=true®ionId=-1&adults=2) # Next weekend [Sep. 26 - Sep. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=971728&PinnedHotelID=971728&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-09-26&endDate=2025-09-28&selected=971728&PinnedHotelID=971728&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds 3+ beds Showing 5 of 5 rooms ![Superior Single Room](https://images.trvl-media.com/lodging/1000000/980000/971800/971728/6e4cb70e.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Single Room ### Highlights Balcony Flat-screen TV Renovated in 2019 Premium bedding Separate bedroom Blackout drapes/curtains Private bathroom Hair dryer - 196 sq ft - Mountain view - Sleeps 2 - 1 Queen Bed ### Deluxe Double Room (Matterhorn view from balcony) ### Highlights Balcony Flat-screen TV Renovated in 2019 Premium bedding Separate bedroom Blackout drapes/curtains Private bathroom Hair dryer - Sleeps 2 - 2 Twin Beds ![Deluxe Double Room](https://images.trvl-media.com/lodging/1000000/980000/971800/971728/b0c62edd.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Double Room ### Highlights Balcony Flat-screen TV Renovated in 2019 Premium bedding Separate bedroom Blackout drapes/curtains Private bathroom Hair dryer - 247 sq ft - Mountain view - Sleeps 2 - 2 Twin Beds ![Junior Suite | Living area](https://images.trvl-media.com/lodging/1000000/980000/971800/971728/4cdf3c4b.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Junior Suite 8.0 Very good 1 review ### Highlights Balcony Flat-screen TV Renovated in 2019 Premium bedding Blackout drapes/curtains Separate bedroom Private bathroom Hair dryer - 325 sq ft - 1 bedroom - Mountain view - Sleeps 4 - 2 Twin Beds and 1 Twin Sofa Bed ![Superior Double Room](https://images.trvl-media.com/lodging/1000000/980000/971800/971728/d53c9c59.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Superior Double Room ### Highlights Balcony Flat-screen TV Renovated in 2019 Premium bedding Separate bedroom Blackout drapes/curtains Private bathroom Hair dryer - 212 sq ft - Mountain view - Sleeps 3 - 2 Twin Beds ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Hotel-Elite-Zermatt.h971728.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Hotel-Elite-Zermatt.h971728.Hotel-Information) ## About the area Located in Zermatt, Hotel Elite Zermatt is in the city center and near a train station. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Spend some time exploring the area's activities, including cross-country skiing. [Visit our Zermatt travel guide](https://www.expedia.ca/Zermatt.dx4300) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.02138%2C7.74843&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=qwNHJ7-4-SwPzuvY-oNVNTe5M6g=) Hofmattweg 3, Zermatt, VS, 3920 ### What's nearby - Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km - Zermatt - Furi - 3 min walk - 0.3 km - Zermatt Visitor Center - 5 min walk - 0.4 km - Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km - Zermatt-Furi Gondola - 11 min walk - 1.0 km ### Getting around - Zermatt Gornergratbahn Station - 5 min walk - Sion (SIR) - 75 min drive ### Restaurants - ‪Hotel Post Zermatt - ‬2 min walk - ‪Brown Cow Pub - ‬2 min walk - ‪Walliserkanne - ‬3 min walk - ‪Le Petit Royal - ‬3 min walk - ‪Bäckerei-Konditorei-, Tea-Room Hörnli - ‬2 min walk ## About this property ### Hotel Elite Zermatt Hotel remodeled in 2019 and located near Zermatt-Matterhorn Ski Paradise A free breakfast buffet, a terrace, and a garden are just a few of the amenities provided at Hotel Elite Zermatt. Hit the slopes at this hotel offering downhill skiing, a ski shuttle, and ski storage. Treat yourself to a Swedish massage at the onsite spa. Enjoy onsite activities like ice skating, snowboarding, and sledding. Free in-room WiFi is available to all guests, along with laundry facilities and a bar. Other perks at this hotel include: - Free train station pick-up, luggage storage, and concierge services - An elevator, a TV in the lobby, and tour/ticket assistance - Free newspapers, a front-desk safe, and smoke-free premises Room features All guestrooms at Hotel Elite Zermatt offer comforts such as premium bedding, in addition to amenities like free WiFi and safes. Other amenities include: - Bathrooms with tubs or showers and free toiletries - Flat-screen TVs with cable channels - Balconies, daily housekeeping, and desks ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Free train station pick-up shuttle - Ski shuttle nearby ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:00 AM - A bar/lounge - A restaurant ### Things to do - Downhill skiing - Full-service spa - Ice skating - Sauna - Ski storage - Sledding - Snowboarding - Snowshoeing - Steam room - TV in common areas ### Family friendly - Laundry facilities ### Conveniences - Free newspapers in lobby - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Concierge services - Housekeeping (daily) - Tour and ticket assistance ### Outdoors - Garden - Terrace ### Full-service spa - Deep-tissue massages - Hot stone massages - Sauna - Spa open daily - Sports massages - Swedish massages ### Accessibility - If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. - Elevator - Wheelchair-accessible path to elevator ### More - 5 floors - Built in 1962 - Renovated entire property - May 2019 - Smoking not allowed ## Room amenities ### Bedroom - Blackout drapes - Premium bedding ### Bathroom - Bathtub or shower - Free toiletries - Hair dryer - Private bathroom - Towels provided ### Entertainment - Flat-screen TV with cable channels ### Food and drink - Minibar ### More - Desk - Safe ## Policies ### Check-in Check-in start time: noon; Check-in end time: 9 PM Contactless check-in available Minimum check-in age: 18 ### Check-out Check-out before 11 AM Contactless check-out available ### Special check-in instructions This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 8:00 AM - 8:30 PM Front desk staffed during limited hours This property doesn't offer after-hours check-in At check-in, guests must provide either a negative COVID-19 test result or a record of full COVID-19 vaccination Negative COVID-19 test result requirement applies to all guests aged 18 and up, and test must have been administered no more than 24 hours prior to check-in; COVID-19 vaccination record requirement applies to all guests aged 14 and up For any questions, please contact the property using the information on the booking confirmation Zermatt is in a car-free zone and can be reached only by train. ### Access methods Front desk (limited hours) ### Pets Pets not allowed (service animals are welcome, and are exempt from fees) ### Children and extra beds Children are welcome Cribs (infant beds) are available for CHF 40.0 per night ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. ### Optional extras - Crib (infant bed) fee: CHF 40.0 per night The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash Cashless transactions are available Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention Reservations are required for massage services; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 3 stars. ### Property is also known as Elite Hotel Zermatt Elite Zermatt Elite Zermatt Hotel Hotel Elite Zermatt Hotel Elite Zermatt Hotel Hotel Elite Zermatt Zermatt Hotel Elite Zermatt Hotel Zermatt ## Frequently asked questions ### Is Hotel Elite Zermatt pet-friendly? > No, only service animals are welcome at the property. ### How much is parking at Hotel Elite Zermatt? > This property doesn't offer parking. ### What time is check-in at Hotel Elite Zermatt? > Check-in start time: noon; Check-in end time: 9 PM. After-hours check-in is not available. ### What time is check-out at Hotel Elite Zermatt? > Check-out is at 11 AM. ### Where is Hotel Elite Zermatt located? > Located near the slopes, this Zermatt hotel is in the city center and within a 5-minute walk of Zermatt-Matterhorn Ski Paradise, Zermatt - Furi, and Furi - Riffelberg. St. Mauritius Church and Matterhorn Museum are also within 5 minutes. Zermatt Gornergratbahn Station is only a 5-minute walk and Zermatt (QZB-Zermatt Train Station) is 5 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Elite Zermatt Reviews 8.4 ### Very good All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 8.8 Cleanliness ### 9.0 Location ### 8.6 Staff & service ### 8.0 Eco-friendliness ### 8.0 Property conditions & facilities 10 - Excellent 55 8 - Good 74 6 - Okay 22 4 - Poor 2 2 - Terrible 2 ### 10/10 Excellent #### james Jan 16, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The service in this hotel is the best. ##### james ### 10/10 Excellent #### Aaron Sep 11, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Wonderful and warm stay Rooms were sufficient. Nice bathtub. Strong and warm shower. Beds were comfy but pillows too soft for my liking. Balcony was nice. But 2 most important points. First, the owner Marianne was a perfect host. Very helpful, accomodating, friendly and approachable. She made the stay into a 5-star holiday. Second, the buffet breakfast provided was very homely. Small set up but you have breads, spreads, cheeses, cold cuts, eggs, ham, mushrooms, hot drinks, juices, cereals, fruits. Didnt expect the breakfast spread to be so comprehensive. Shows how thoughtful the hotel is towards its guests! ![](https://a.travel-assets.com/ugc/hotel-reviews/AAE2E41E111EF38D7E18C10657296E57703470A31662880770010.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/A9089AFDBF3903CB1BD8D7403B30FDB20EC3178F1662880807997.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Aaron Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Patricia Sep 21, 2022 ##### Patricia Stayed 2 nights in Sep 2022 ### 10/10 Excellent #### Michelle Sep 18, 2022 ##### Michelle Stayed 1 night in Sep 2022 ### 10/10 Excellent #### Bryan Jun 16, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### As everything you want Lovely Little Hotel very clean and comfortable and at a great price and great location ![](https://a.travel-assets.com/ugc/hotel-reviews/99C0BE6DB5D1CCD09A2053D7F8203EA951AD59D21655390445765.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Bryan Stayed 1 night in Jun 2022 ### 10/10 Excellent #### Marianne Kyburz Mammut Mar 19, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Tolles Hotel Super Preis Leistung, sauberes Zimmer, gute Lage … rundum top. ##### Marianne Kyburz Mammut Stayed 1 night in Mar 2022 ### 6/10 Okay #### Amparo c Jan 6, 2022 Disliked: Amenities does not have jacuzzi, smaller room ##### Amparo c Stayed 3 nights in Dec 2021 ### 8/10 Good #### Matilda Jan 6, 2022 Liked: Cleanliness, staff & service Elite is a small nice hotel, conveniently placed in the middle of Zermatt. Walking distance from Bahnhof is short, and ski bus to different starting points is just around the corner. Breakfast was a disappointment, and also the view of mountains. I booked a room with view, but it wasn't worth the extra money spent. ##### Matilda Stayed 2 nights in Dec 2021 ### 8/10 Good #### Verified traveller Jun 22, 2020 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 2 nights in Jun 2020 ### 10/10 Excellent #### Damian Jan 4, 2020 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Ideal location Excellent location for everything - pubs, restaurants, clubs even ski slopes are not too far away - easy bus ride to either Gornergrat Bahn or the Matterhorn Express. The staff are very friendly. I would go back. I loved the jacuzzi in our room. ##### Damian Stayed 8 nights in Dec 2019 ### 10/10 Excellent #### NIVEA Dec 29, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Atendimento excelente, ótima localização, instalações maravilhosas, banheiro espaçoso. Estão de parabéns! ##### NIVEA Stayed 1 night in Dec 2019 ### 10/10 Excellent #### Kathryn, Canada Dec 26, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff were very helpful and friendly!! It is in a very convenient location ##### Kathryn Stayed 2 nights in Dec 2019 ### 8/10 Good #### Thomas Dec 18, 2019 Liked: Cleanliness, property conditions & facilities, room comfort ##### Thomas Stayed 2 nights in Dec 2019 ### 10/10 Excellent #### Verified traveller Apr 26, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ห้องพักมีวิวระเบียง สวยงามมาก มองเห็นภูเขา ห้องสะอาด น่าอยู่ ห้องน้ำกว้างมาก สภาพแวดล้อมดีทุกอย่าง แถมอยู่ใกล้กับสถานีรถไฟ ใช้เวลาเดินไม่ถึง 10 นาที โดยรวมคือประทับใจมากค่ะ ##### Verified traveller Stayed 1 night in Apr 2019 ### 10/10 Excellent #### Kam man Apr 25, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Very good service and location Nice and warm service, clean room and good location just 3min walk to central main station. One lamp was out of order but still enough lighting to me, ##### Kam man Stayed 1 night in Apr 2019 ### 8/10 Good #### Heidi Apr 8, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Heidi Stayed 3 nights in Apr 2019 ### 6/10 Okay #### Verified traveller Mar 31, 2019 ##### Verified traveller Stayed 1 night in Mar 2019 ### 6/10 Okay #### Verified traveller Mar 17, 2019 ##### Verified traveller Stayed 2 nights in Mar 2019 ### 4/10 Poor #### Verified traveller Mar 13, 2019 Liked: Cleanliness, staff & service Disliked: Amenities, property conditions & facilities Demande des rénovations majeures et une chambre pour les ski moderme ##### Verified traveller Stayed 4 nights in Mar 2019 ### 8/10 Good #### Gerber Mar 3, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort Hôtel bien situé, personnel sympa, petit déjeuner copieux ##### Gerber Stayed 2 nights in Feb 2019 ### 8/10 Good #### Verified traveller Jan 10, 2019 Liked: Cleanliness, staff & service, amenities, property conditions & facilities ##### Verified traveller Stayed 1 night in Dec 2018 ### 10/10 Excellent #### Verified traveller Jan 5, 2019 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort ##### Verified traveller Stayed 2 nights in Jan 2019 ### 10/10 Excellent #### Verified traveller Dec 29, 2018 Liked: Cleanliness, staff & service, property conditions & facilities ##### Verified traveller Stayed 2 nights in Dec 2018 ### 8/10 Good #### Lance Dec 26, 2018 Liked: Cleanliness, property conditions & facilities, room comfort Rooms were nice. Located conveniently near the main street. Free shuttle from the train station to the hotel was a godsend, since we had luggage. Elevator was old and scary, can only carry 2 people at a time. ##### Lance Stayed 1 night in Dec 2018 ### 8/10 Good #### Daniel Nov 19, 2018 Very nice and clean. Location was good too. Just a little pricey. ##### Daniel Stayed 1 night in Sep 2018