Title: Hotel Chesa Valese - Latest Reviews, Deals & Photos 2025 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Hotel Chesa Valese Guests unwind with rejuvenating massages at the charming spa before experiencing mountain adventures via helicopter tours in Zermatt-Matterhorn ![Exterior](https://images.trvl-media.com/lodging/2000000/1300000/1293500/1293496/9c55e0aa.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Property preview](https://mediaim.expedia.com/video/097574B4C664712B04FC90568A475D63/f6e6b0f8-9a5f-4912-bd00-b3785ebe5c47-thumbnail.jpg?impolicy=resizecrop&rw=1080) ![Sauna, steam room](https://images.trvl-media.com/lodging/2000000/1300000/1293500/1293496/1157313f.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Lobby lounge](https://images.trvl-media.com/lodging/2000000/1300000/1293500/1293496/31d37d06.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Free daily buffet breakfast](https://images.trvl-media.com/lodging/2000000/1300000/1293500/1293496/f11c1a2a.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Hotel Chesa Valese in Zermatt-Matterhorn Ski Paradise offers an upscale mountain retreat. Guests enjoy a breakfast buffet, daily manager's reception, and spa relaxation. The hotel features a gallery of local artists and thrilling activities like ropes courses. 9.8 Exceptional ## Popular amenities - - Bar - Room service - Spa - Housekeeping - Laundry ## Room options ### Check availability for these dates Tonight [Oct. 1 - Oct. 2](https://www.expedia.ca/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=1293496&PinnedHotelID=1293496&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-01&endDate=2025-10-02&selected=1293496&PinnedHotelID=1293496&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Oct. 2 - Oct. 3](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=1293496&PinnedHotelID=1293496&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-02&endDate=2025-10-03&selected=1293496&PinnedHotelID=1293496&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Oct. 3 - Oct. 5](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=1293496&PinnedHotelID=1293496&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-03&endDate=2025-10-05&selected=1293496&PinnedHotelID=1293496&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Oct. 10 - Oct. 12](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1293496&PinnedHotelID=1293496&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-10&endDate=2025-10-12&selected=1293496&PinnedHotelID=1293496&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ![Alpine Double Room](https://images.trvl-media.com/lodging/2000000/1300000/1293500/1293496/75fe31ab.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Alpine Double Room 10.0 Exceptional 1 review ### Highlights Balcony Soundproofed Individually furnished Individually decorated Heating Connecting rooms available Flat-screen TV Hypo-allergenic bedding - 247 sq ft - Sleeps 2 - 1 Twin Bed ![Alpine Double Room (Matterhorn View)](https://images.trvl-media.com/lodging/2000000/1300000/1293500/1293496/8503cda5.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Alpine Double Room (Matterhorn View) 9.6 Exceptional 10 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Heating Connecting rooms available Free cribs/infant beds Flat-screen TV - 248 sq ft - Mountain view - Sleeps 2 - 1 Double Bed ![Alpine Roof Suite](https://images.trvl-media.com/lodging/2000000/1300000/1293500/1293496/c35f7e24.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Alpine Roof Suite ### Highlights Balcony Soundproofed Individually furnished Individually decorated Heating Connecting rooms available Free cribs/infant beds Flat-screen TV - 462 sq ft - 2 bedrooms - Sleeps 4 - 2 Double Beds ![Alpine Triple Room](https://images.trvl-media.com/lodging/2000000/1300000/1293500/1293496/5c25b876.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Alpine Triple Room 10.0 Exceptional 3 reviews ### Highlights Balcony Soundproofed Individually furnished Individually decorated Heating Connecting rooms available Free cribs/infant beds Flat-screen TV - 269 sq ft - Sleeps 3 - 1 Double Bed and 1 Twin Bed ![Alpine Matterhorn Suite | Living area](https://images.trvl-media.com/lodging/2000000/1300000/1293500/1293496/359df39d.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Alpine Matterhorn Suite ### Highlights Balcony Soundproofed Individually furnished Individually decorated Heating Connecting rooms available Free cribs/infant beds Flat-screen TV - 645 sq ft - 2 bedrooms - Mountain view - Sleeps 4 - 2 Double Beds ![Budget Room](https://images.trvl-media.com/lodging/2000000/1300000/1293500/1293496/535130d6.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Budget Room ### Highlights Balcony Soundproofed Individually furnished Individually decorated Heating Connecting rooms available Free cribs/infant beds Flat-screen TV - Sleeps 2 - 1 Queen Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. More rewards for more adventures! [Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Hotel-Chesa-Valese.h1293496.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Hotel-Chesa-Valese.h1293496.Hotel-Information) ## About the area Located in Zermatt, Hotel Chesa Valese is in the city center and near a train station. Zermatt-Matterhorn Ski Paradise and Breuil-Cervinia Ski Area are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Matterhorn. Take in the nearby slopes with downhill skiing and snowboarding, or check out other outdoor activities such as sledding and ice skating. [Visit our Zermatt travel guide](https://www.expedia.ca/Zermatt.dx4300) ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.01913%2C7.74903&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=l7rov0-Ljs3g6tl_7cczHAmoopA=) Steinmattstrasse 30, Zermatt, VS, 3920 ### What's nearby - Zermatt-Matterhorn Ski Paradise - 1 min walk - 0.0 km - Zermatt - Furi - 1 min walk - 0.0 km - Zermatt–Sunnegga Funicular - 6 min walk - 0.6 km - Zermatt Visitor Center - 8 min walk - 0.7 km - Zermatt-Furi Gondola - 10 min walk - 0.8 km ### Getting around - Zermatt Gornergratbahn Station - 8 min walk - Sion (SIR) - 77 min drive ### Restaurants - ‪Hotel Post Zermatt - ‬5 min walk - ‪Brown Cow Pub - ‬5 min walk - ‪Old Zermatt - ‬1 min walk - ‪Restaurant du Pont - ‬5 min walk - ‪Elsie Bar - ‬4 min walk ## About this property ### Hotel Chesa Valese Luxury hotel near Zermatt-Matterhorn Ski Paradise A free breakfast buffet, a free daily manager's reception, and a terrace are just a few of the amenities provided at Hotel Chesa Valese. Active travelers can enjoy a ropes course at this hotel. Indulge in a massage at be charming spa, the onsite spa. In addition to an art gallery on site and a shopping mall on site, guests can connect to free in-room WiFi. You'll also enjoy perks such as: - Free train station pick-up, outdoor furniture, and bicycle tour information - Tour/ticket assistance, a front-desk safe, and a porter/bellhop - Smoke-free premises, an elevator, and a bicycle shop on site - Guest reviews give top marks for the helpful staff Room features All guestrooms are individually furnished, and offer comforts such as premium bedding, as well as thoughtful touches like free WiFi and desk chairs. More conveniences in all rooms include: - Hypo-allergenic bedding, Egyptian cotton sheets, and pillowtop mattresses - Shower/tub combinations, free toiletries, and hair dryers - 43-inch flat-screen TVs with cable channels - Wardrobes/closets, balconies, and electric kettles ## Similar properties ![Sauna, hot tub, steam room, hot stone massages, Thai massages](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093621/bfe315e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Daniela Zermatt - Hot tub - Breakfast included - Spa - Pet-friendly 9.6 Exceptional 445 reviews CA $461 CA $493 total includes taxes & fees Oct 26 - Oct 27 [](https://www.expedia.ca/Hotel-Search?startDate=2025-10-26&endDate=2025-10-27&selected=1093621&PinnedHotelID=1093621&HadPinnedHotel=true®ionId=-1&adults=2) ![Outdoor pool, sun loungers](https://images.trvl-media.com/lodging/5000000/4530000/4521400/4521379/f77f35e4.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Backstage Boutique Hotel Zermatt City Centre - 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Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Free train station pick-up shuttle - Ski shuttle nearby ### Food and drink - Free buffet breakfast available daily 7:30 AM to 10:30 AM - A bar/lounge - Coffee and tea in common areas - Free daily manager's reception - Snack bar/deli ### Things to do - Art gallery - Bicycle equipment shop - Bicycle tours - Designer stores - Full-service spa - Helicopter/airplane tours - Library - Playground - Ropes course - Sauna - Shopping mall - Ski passes - Ski storage - Snow sports gear - Steam room ### Family friendly - Laundry facilities - Playground - Snack bar/deli - Soundproofed rooms ### Conveniences - ATM - Laundry facilities - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Multilingual staff - Porter/bellhop - Proposal/romance packages - Tour and ticket assistance ### Outdoors - Garden - Outdoor furniture - Terrace ### Full-service spa - Massage - Sauna - Spa open daily - Steam room ### Accessibility - Elevator ### More - 1 building - 4 floors - Built in 1959 - Fireplace in lobby - Smoking not allowed - Traditional architecture ## Room amenities ### Bedroom - Blackout drapes - Down comforter - Egyptian cotton sheets - Hypo-allergenic bedding - Pillowtop mattress ### Bathroom - Free toiletries - Hair dryer - Shampoo - Shower/bathtub combination - Slippers - Soap - Toilet paper - Towels provided ### Entertainment - 43-inch flat-screen TV with digital channels ### Food and drink - Coffee/tea maker - Electric kettle - Espresso maker - Free bottled water - Minibar - Room service ### More - Connecting rooms available - Desk - Desk chair - Heating - Individual decor - Individual furnishings - Safe - Soundproofed rooms ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 9:30 PM Late check-in subject to availability Minimum check-in age: 18 ### Check-out Check-out before 11 AM ### Special check-in instructions This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation The front desk is open daily from 7:00 AM - 10:00 PM Front desk staffed during limited hours If you are planning to arrive after 9:30 AM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Zermatt is in a car-free zone and can be reached only by train. ### Access methods Front desk (limited hours) ### Pets Pets not allowed ### Children and extra beds Children are welcome Rollaway/extra beds are not available ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards and cash Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### We should mention The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation Guests under 18 years old are not allowed in the hot tub Guests under 16 years old are not allowed in the spa ### Property is also known as Chesa Valese Chesa Valese Zermatt Hotel Chesa Valese Hotel Chesa Valese Zermatt Valese Chesa Valese Hotel Hotel Chesa Valese Hotel Hotel Chesa Valese Zermatt Hotel Chesa Valese Hotel Zermatt ## Frequently asked questions ### Is Hotel Chesa Valese pet-friendly? > No, pets are not allowed at this property. ### How much does it cost to stay at Hotel Chesa Valese? > As of Oct 1, 2025, prices found for a 1-night stay for 2 adults at Hotel Chesa Valese on Oct 23, 2025 start from CA $535.49, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. [Choose your dates](https://www.expedia.ca/Zermatt-Hotels-Hotel-Chesa-Valese.h1293496.Hotel-Information?rfrr=HOT.HIS.question.link.click) for more accurate prices. ### How much is parking at Hotel Chesa Valese? > Hotel Chesa Valese doesn't offer parking. ### What time is check-in at Hotel Chesa Valese? > Check-in start time: 3:00 PM; Check-in end time: 9:30 PM. Late check-in is available during limited hours. ### What time is check-out at Hotel Chesa Valese? > Check-out is at 11 AM. ### Where is Hotel Chesa Valese located? > Located in the heart of Zermatt, this luxury hotel is steps from Zermatt-Matterhorn Ski Paradise, Zermatt - Furi, and Furi - Riffelberg. Furi Ski Area and Mountaineers Cemetery are also within 5 minutes. Zermatt Gornergratbahn Station is 8 minutes by foot and Zermatt (QZB-Zermatt Train Station) is 9 minutes. ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Hotel Chesa Valese Reviews 9.8 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 10 Cleanliness ### 9.4 Location ### 9.8 Staff & service ### 10 Eco-friendliness ### 9.8 Property conditions & facilities 10 - Excellent 145 8 - Good 14 6 - Okay 2 4 - Poor 0 2 - Terrible 0 ### 10/10 Excellent #### Jin xia Jul 27, 2025 Liked: Amenities Very good place to stay for vacation ##### Jin xia Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Sudip Aug 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location, friendly and helpful staff, amazing view of Matterhorn from the balcony, delicious breakfast ##### Sudip Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Liying Jul 28, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Excellent service, delicious breakfast,functional room ##### Liying Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Connor Aug 12, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nice with great amenities ##### Connor Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Jessamyn Aug 24, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Loved our stay at this cute property! Breakfast was delicious and was my favorite during my whole trip throughout Switzerland! Make sure to take advantage of the free shuttle to and from train station ##### Jessamyn Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Linda Aug 29, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Wonderful stay. Beautiful hotel and room. The amenities were great. They thought of everything. Beautiful view. Michael was a great host! ![From balcony](https://a.travel-assets.com/ugc/hotel-reviews/c52376a0-1401-4ea6-8947-c7a5841c1d30-1756463810597.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/8b16ce3c-8fa3-4d34-8203-16a43fcc49be-1756463808574.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/36263562-f96f-4a09-a4cc-0ae776c7f129-1756463808774.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![From balcony](https://a.travel-assets.com/ugc/hotel-reviews/4ab16c67-cbb4-4b90-b5c0-ac2302cc3c97-1756463809969.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Linda Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Eduardo Aug 16, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great location away from the hustle of main street ut still 10 min walk from the train station. The breakfast is delicious. The staff goes above and beyond. ##### Eduardo Stayed 3 nights in Aug 2025 ### 10/10 Excellent #### Shannon Sep 4, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Gorgeous property, immaculate. Wonderful service. They went above and beyond to help us. The breakfast options were too numerous to mention, everything that we tried was amazing. Can't recommend this lovely hotel enough. Go!! ##### Shannon Stayed 1 night in Sep 2025 ### 8/10 Good #### Peter Sep 8, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Free shuttle pick up and drop off from train station. Walkable to Main Street to where all the attractions. Quick response to messages. Staffs are excellent. Seem all new towels to me. Room is a bit small with balcony and bath tub. Breakfast is good. A ##### Peter Stayed 1 night in Sep 2025 ### 10/10 Excellent #### Satwinder Jul 17, 2025 Liked: Amenities Very good experience ##### Satwinder Stayed 1 night in Jul 2025 ### 10/10 Excellent #### Dinakaran Aug 26, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The Swiss Chalet coverted hotel had all the amenities giving us a comfortable stay. The location and ambience was good giving us peace and tranquility. It was walkable to the Cable car station that takes us to Matterhorn glacier paradise. They provides us with a taxi back to the station. We were not aware and paid for the taxi to go the hotel on arrival. Taxi's are expensive. ##### Dinakaran Stayed 1 night in Aug 2025 ### 10/10 Excellent #### Karen Jun 16, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect location! Our syay st Chesa Valesenwas fantastic. The owners were personal and cared for each guest like family. They offered suggestions without heistation and the location was fantastic. Highly recommended - we'll definitely be back! ##### Karen Stayed 4 nights in Jun 2025 ### 10/10 Excellent #### Daniel E Oct 8, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The view off the balcony was amazing. ##### Daniel E Stayed 1 night in Sep 2024 ### 10/10 Excellent #### Dean Oct 5, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort The best staff and pampered experience on my entire trip. ##### Dean Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Fang Fang Jul 2, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Very nice friendly staff, room is nicely designed and very comfortable. Breakfast was very good as well. ##### Fang Fang Stayed 2 nights in Jun 2023 ### 10/10 Excellent #### michael May 27, 2023 Liked: Cleanliness, staff & service, property conditions & facilities The staff went out of their way to see to every need, breakfasts were awesome, and they even arranged sandwiches and a taxi for when we departed early in the morning ##### michael Stayed 3 nights in May 2023 ### 10/10 Excellent #### Claire Dec 23, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Perfect Zermatt hotel Fantastic hotel with lovely staff who were extremely friendly, professional and helpful. Room was ideal, well decorated and throughly cleaned each day. Breakfast lovely with loads of options to set you up for the day ##### Claire Stayed 7 nights in Dec 2023 ### 10/10 Excellent #### Irwin May 12, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful staff and breakfast. They make you feel so welcome. Michael is the best!! Recommendations are excellent for dinner, etc. ##### Irwin Stayed 2 nights in May 2024 ### 10/10 Excellent #### Neel Dec 5, 2022 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing property and staff! The staff was amazing and super friendly and helpful! The breakfast there was very Swiss and top notch. The rooms themselves were also very clean and beautiful. ##### Neel Stayed 3 nights in Sep 2022 ### 10/10 Excellent #### tommy May 15, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Great Folks ##### tommy Stayed 2 nights in May 2024 ### 10/10 Excellent #### Suduweli Kandage Khedara Jul 31, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Stayed at Hotel Chesa Valese for 5 nights recently and overall had a very good experience. There was a mix-up with the pickup time at first, but the staff were great and made up for it, so no complaints there. We ended up with what seemed like a bigger, more spacious room with loads of storage, and even a partial view of the Matterhorn tip, which was a nice surprise. Only issue in the room was with the plug sockets. All of them were Swiss three-pin. I brought standard EU two-pin plugs which usually work fine (they worked on the train), but for some reason they didn’t fit here. Reception gave us two adapters straight away, which was really helpful. Breakfast officially starts at 7:30am, which felt a bit late, but they let us eat at 7am one morning when we had to leave early. That flexibility was appreciated. The spa and sauna were excellent and definitely one of the highlights. The staff were always very helpful throughout our stay, which really made a difference. Only real downside was the WiFi. It wouldn’t work with a VPN, which was frustrating since I prefer not to use open networks. Luckily I had a data SIM so I managed, but it’s something to be aware of. ##### Suduweli Kandage Khedara Stayed 5 nights in Jul 2025 ### 10/10 Excellent #### Kwong chi Aug 13, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Highly recommended and a great location The staff were fantastic. Very professional and friendly. Clean, Cozy and Quiet room. Great breakfast ! Loved this hotel. ##### Kwong chi Stayed 2 nights in Aug 2023 ### 10/10 Excellent #### Soledad Jun 24, 2023 Liked: Cleanliness, staff & service, property conditions & facilities Charming hotel, amazing customer service. Clean units, great breakfast, free pick up from train station (you will want to call them to pick u up). You wont be disappointed, great location. ##### Soledad Stayed 1 night in Jun 2023 ### 10/10 Excellent #### Alan Dec 20, 2022 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Property and service was excellent. Excellent location. Melanie from the staff was particularly gracious, very personable and helpful throughout our entire stay. Highly recommend. ##### Alan ### 10/10 Excellent #### Clara Nov 1, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Great hotel. Clean room, super close to the train station. Many restaurants options around (they don't have one). The staff was really helpful and we got some chocolates when checking out. Would defnitively be back in our next trip to Zermatt. ##### Clara Stayed 2 nights in Sep 2023