Title: Backstage Boutique Hotel - Latest Reviews, Deals & Photos 2026 - Expedia.ca [See all properties](http://www.expedia.ca/Hotel-Search?regionId=&selected=4521379&adults=2&children=&sort=RECOMMENDED&useRewards=false&semdtl=&userIntent=&vip=false) # Backstage Boutique Hotel Mountain ski retreat with 2 restaurants and full-service spa ## Photo gallery for Backstage Boutique Hotel ![Outdoor pool, sun loungers - Backstage Boutique Hotel (Zermatt)](https://images.trvl-media.com/lodging/5000000/4530000/4521400/4521379/f77f35e4.jpg?impolicy=resizecrop&rw=598&ra=fit) ![Front of property - Backstage Boutique Hotel (Zermatt)](https://images.trvl-media.com/lodging/5000000/4530000/4521400/4521379/4b2a4645.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sports facility - Backstage Boutique Hotel (Zermatt)](https://images.trvl-media.com/lodging/5000000/4530000/4521400/4521379/01f51755.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Interior - Backstage Boutique Hotel (Zermatt)](https://images.trvl-media.com/lodging/5000000/4530000/4521400/4521379/3613efbe.jpg?impolicy=resizecrop&rw=297&ra=fit) ![Sky & Stars Suite | Living room - Backstage Boutique Hotel (Zermatt)](https://images.trvl-media.com/lodging/5000000/4530000/4521400/4521379/1469bbc0.jpg?impolicy=resizecrop&rw=297&ra=fit) - Overview - Rooms - Location - Policies Located in Zermatt City Centre, Backstage Boutique Hotel offers luxury and convenience. Enjoy a continental breakfast, ski shuttle, outdoor pool, spa massages, coffee shop, two restaurants, and highly praised staff. Perfect for your ski getaway! ## Reviews 9.4 Exceptional ## Popular amenities - Bar - Hot tub - Room service - Pool ## Room options ### Check availability for these dates Tonight [Dec. 13 - Dec. 14](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=4521379&PinnedHotelID=4521379&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-13&endDate=2025-12-14&selected=4521379&PinnedHotelID=4521379&HadPinnedHotel=true®ionId=-1&adults=2) Tomorrow [Dec. 14 - Dec. 15](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=4521379&PinnedHotelID=4521379&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=4521379&PinnedHotelID=4521379&HadPinnedHotel=true®ionId=-1&adults=2) This weekend [Dec. 19 - Dec. 21](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=4521379&PinnedHotelID=4521379&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-19&endDate=2025-12-21&selected=4521379&PinnedHotelID=4521379&HadPinnedHotel=true®ionId=-1&adults=2) Next weekend [Dec. 26 - Dec. 28](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=4521379&PinnedHotelID=4521379&HadPinnedHotel=true®ionId=-1&adults=2) [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-26&endDate=2025-12-28&selected=4521379&PinnedHotelID=4521379&HadPinnedHotel=true®ionId=-1&adults=2) All rooms 1 bed 2 beds Showing 6 of 6 rooms ### View all photos for Cube Loft ![Cube Loft](https://images.trvl-media.com/lodging/5000000/4530000/4521400/4521379/45ffdd52.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cube Loft 10.0 Exceptional 4 reviews ### Highlights Balcony Separate sitting area Air conditioning Heating Free cribs/infant beds Dining table Free minibar items Flat-screen TV - 452 sq ft - 1 bedroom - Mountain view - Sleeps 3 - 1 Double Bed ### View all photos for Deluxe Room ![Free toiletries, hair dryer, bathrobes, slippers](https://images.trvl-media.com/lodging/5000000/4530000/4521400/4521379/cb96249a.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Deluxe Room 9.0 Wonderful 2 reviews ### Highlights Balcony Separate sitting area Air conditioning Heating Free cribs/infant beds Free minibar items Flat-screen TV Down duvet - 291 sq ft - Mountain view - Sleeps 2 - 1 Double Bed ### View all photos for Cozy Art (standard room) ![Cozy Art (standard room)](https://images.trvl-media.com/lodging/5000000/4530000/4521400/4521379/ae592736.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Cozy Art (standard room) 10.0 Exceptional 3 reviews ### Highlights Balcony Separate sitting area Air conditioning Heating Free cribs/infant beds Free minibar items Flat-screen TV Down duvet - 237 sq ft - Mountain view - Sleeps 2 - 1 Double Bed ### View all photos for Matterhorn View ![View from room](https://images.trvl-media.com/lodging/5000000/4530000/4521400/4521379/0e80ecb2.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Matterhorn View 10.0 Exceptional 3 reviews ### Highlights Balcony Separate sitting area Air conditioning Heating Free cribs/infant beds Free minibar items Flat-screen TV Down duvet - 291 sq ft - Mountain view - Sleeps 2 - 1 Double Bed ### View all photos for Family Cube Loft ![Family Cube Loft](https://images.trvl-media.com/lodging/5000000/4530000/4521400/4521379/w3493h2328x7y0-282a18a1.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Family Cube Loft 8.0 Very good 1 review ### Highlights Balcony Separate sitting area Air conditioning Heating Free cribs/infant beds Dining table Free minibar items Flat-screen TV - 506 sq ft - 1 bedroom - Mountain view - Sleeps 4 - 1 Double Bed and 1 Double Sofa Bed ### View all photos for Sky & Stars Suite ![Sky & Stars Suite | Living room](https://images.trvl-media.com/lodging/5000000/4530000/4521400/4521379/1469bbc0.jpg?impolicy=fcrop&w=1200&h=800&quality=medium) ### Sky & Stars Suite 10.0 Exceptional 2 reviews ### Highlights Balcony Separate sitting area Air conditioning Heating Free rollaway/extra beds Free cribs/infant beds Kitchen Refrigerator - 861 sq ft - 1 bedroom - Mountain view - Sleeps 3 - 1 Double Bed ![Mod logo](https://a.travel-assets.com/pricing-claim/sparkle_dark.svg) Sign in to view eligible discounts and perks. 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[Sign in](https://www.expedia.ca/login?ckoflag=0&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Backstage-Boutique-Hotel.h4521379.Hotel-Information)[Sign up, it's free](https://www.expedia.ca/signup?enable_registration=true&uurl=e3id%3Dredr%26rurl%3D%2FZermatt-Hotels-Backstage-Boutique-Hotel.h4521379.Hotel-Information) ## About the area ![Map](https://maps.googleapis.com/maps/api/staticmap?&size=660x330&map_id=3b266eb50d2997c6&zoom=13&markers=icon:https%3A%2F%2Fa.travel-assets.com%2Ftravel-assets-manager%2Feg-maps%2Fproperty.png%7C46.02202%2C7.74786&channel=expedia-HotelInformation&maptype=roadmap&scale=1&key=AIzaSyCYjQus5kCufOpSj932jFoR_AJiL9yiwOw&signature=TuM64-zG2mIMNyUzqe1o4q_6sz0=) Hofmattstrasse 4, Zermatt, VS, 3920 #### What's nearby - Zermatt-Matterhorn Ski Paradise \- 1 min walk \- 0.0 km - Matterhorn Museum \- 3 min walk \- 0.3 km - Zermatt Visitor Center \- 3 min walk \- 0.3 km - Zermatt - Furi \- 3 min walk \- 0.3 km - Zermatt–Sunnegga Funicular \- 6 min walk \- 0.6 km #### Getting around - Zermatt Gornergratbahn Station - 3 min walk - Geneva International Airport (GVA) - 162 min drive #### Restaurants - ‪Brown Cow Pub - ‬3 min walk - ‪Hotel Post Zermatt - ‬3 min walk - ‪McDonald's - ‬2 min walk - ‪Walliserkanne - ‬1 min walk - ‪Restaurant Derby - ‬1 min walk ## About this property ### Backstage Boutique Hotel Upscale boutique hotel near Zermatt-Matterhorn Ski Paradise Take advantage of free continental breakfast, a terrace, and a coffee shop/cafe at Backstage Boutique Hotel. Hit the slopes at this hotel offering downhill skiing, a ski shuttle, and ski passes. Treat yourself to a massage at the onsite spa. Be sure to enjoy a meal at the two on-site restaurants. Free in-room WiFi is available to all guests, along with a library and dry cleaning/laundry services. You'll also enjoy the following perks during your stay: - An outdoor pool along with sun loungers - Limo/town car service, bike rentals, and luggage storage - Massage treatment rooms, a front-desk safe, and meeting rooms - An elevator, smoke-free premises, and a banquet hall - Guest reviews give top marks for the helpful staff Room features All guestrooms at Backstage Boutique Hotel feature comforts such as air conditioning and separate sitting areas, as well as thoughtful touches like free stocked minibars and bathrobes. More conveniences in all rooms include: - Down comforters and free cribs/infant beds - Bathrooms with free toiletries and hair dryers - 48-inch flat-screen TVs with cable channels and DVD players - Balconies, separate sitting areas, and CD players ## Similar properties ![Sauna, steam room, body treatments, hot stone massages, sports massages](https://images.trvl-media.com/lodging/47000000/46250000/46246100/46246039/012c26d2.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### SCHLOSS Zermatt - CBD & Adaptogenic Spa and Sport Hotel Zermatt City Centre - Pool - Breakfast included - Spa - Pet-friendly 10 Exceptional 210 reviews CA $492 CA $525 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=46246039&PinnedHotelID=46246039&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, hot tub, steam room, Turkish bath, hot stone massages](https://images.trvl-media.com/lodging/7000000/6420000/6416300/6416247/e808dea3.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### BEAUSiTE Zermatt Zermatt - 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Jan 6, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-05&endDate=2026-01-06&selected=1293496&PinnedHotelID=1293496&HadPinnedHotel=true®ionId=-1&adults=2) ![Sauna, hot tub, steam room, hot stone massages, Thai massages](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093621/bfe315e9.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel Daniela Zermatt - Hot tub - Breakfast included - Spa - Pet-friendly 9.6 Exceptional 454 reviews CA $479 CA $512 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=1093621&PinnedHotelID=1093621&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/10000000/9790000/9789900/9789864/ba41f31d.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alpenhotel Fleurs de Zermatt Zermatt - Pool - Breakfast included - Spa - Free WiFi 9.2 Wonderful 803 reviews CA $335 CA $362 total includes taxes & fees Dec 16 - Dec 17 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-16&endDate=2025-12-17&selected=9789864&PinnedHotelID=9789864&HadPinnedHotel=true®ionId=-1&adults=2) ![Snack bar](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093678/4a4613fb.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Unique Hotel Post Zermatt City Centre - Hot tub - Breakfast included - Spa - Free WiFi 9.4 Exceptional 386 reviews CA $800 CA $844 total includes taxes & fees Dec 15 - Dec 16 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-15&endDate=2025-12-16&selected=1093678&PinnedHotelID=1093678&HadPinnedHotel=true®ionId=-1&adults=2) ![View from room](https://images.trvl-media.com/lodging/2000000/1330000/1322100/1322100/66edfd5b.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Hotel ZERMAMA Zermatt Zermatt - Pet-friendly - Free WiFi - Restaurant - Breakfast available 9.6 Exceptional 198 reviews CA $604 CA $641 total includes taxes & fees Dec 14 - Dec 15 [](https://www.expedia.ca/Hotel-Search?startDate=2025-12-14&endDate=2025-12-15&selected=1322100&PinnedHotelID=1322100&HadPinnedHotel=true®ionId=-1&adults=2) ![Indoor pool](https://images.trvl-media.com/lodging/21000000/20850000/20845100/20845060/6686de52.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Alpen Resort & Spa Zermatt Zermatt - Pool - Hot tub - Breakfast included - Spa 9.4 Exceptional 496 reviews CA $586 CA $623 total includes taxes & fees Jan 13 - Jan 14, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-13&endDate=2026-01-14&selected=20845060&PinnedHotelID=20845060&HadPinnedHotel=true®ionId=-1&adults=2) ![Exterior](https://images.trvl-media.com/lodging/2000000/1100000/1093700/1093617/3c1bba92.jpg?impolicy=fcrop&w=469&h=201&p=1&q=medium) ### Tradition Julen Hotel Zermatt - Pool - Breakfast included - Spa - Pet-friendly 9.8 Exceptional 202 reviews CA $938 CA $988 total includes taxes & fees Jan 12 - Jan 13, 2026 [](https://www.expedia.ca/Hotel-Search?startDate=2026-01-12&endDate=2026-01-13&selected=1093617&PinnedHotelID=1093617&HadPinnedHotel=true®ionId=-1&adults=2) ## Property amenities ### Internet - Available in all rooms: Free WiFi - Available in some public areas: Free WiFi ### Parking and transportation - No onsite parking available - Ski shuttle nearby - Limo/town car service ### Food and drink - Free continental breakfast available daily 7:30 AM to 10:30 AM - 2 restaurants - A bar/lounge - A coffee shop/cafe ### Things to do - Bicycle rentals - Downhill skiing - Full-service spa - Hot tub - Library - Outdoor pool - Sauna - Ski equipment rentals - Ski passes - Ski storage - Snowboarding - Steam room ### Family friendly - DVD player - In-room crib - Outdoor pool ### Conveniences - Limited-hour front desk - Luggage storage - Safe at front desk ### Guest services - Dry cleaning/laundry service - Housekeeping (daily) - Tour and ticket assistance ### Business services - Computer station - Meeting room ### Outdoors - In the mountains - Pool loungers - Terrace ### Full-service spa - Hot tub - Massage - Sauna - Spa open daily - Spa treatment rooms ### Accessibility - Elevator - Hardwood flooring in room ### More - 1 building - 2 floors - Banquet hall - Built in 2011 - Smoking not allowed ## Room amenities ### Bedroom - Bedsheets provided - Down comforter - Free crib ### Bathroom - Bathrobes - Free toiletries - Hair dryer - Private bathroom - Shampoo - Slippers - Soap - Toilet paper - Toothbrush and toothpaste (on request) - Towels provided ### Entertainment - 48-inch flat-screen TV with cable channels - CD player - DVD player ### Food and drink - Electric kettle - Espresso maker - Free stocked minibar - Limited room service ### More - Air conditioning - Desk - Heating - Phone - Safe - Separate sitting area ## Policies ### Check-in Check-in start time: 3:00 PM; Check-in end time: 10:00 PM Late check-in subject to availability ### Check-out Check-out before 11:00 AM ### Special check-in instructions The front desk is open daily from 7:30 AM - 10:30 PM Front desk staffed during limited hours If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation For any questions, please contact the property using the information on the booking confirmation Information provided by the property may be translated using automated translation tools Zermatt is in a car-free zone and can be reached only by train. ### Access methods Front desk (limited hours) ### Pets Pets allowed for an extra charge of CHF 15 per pet, per day Service animals are welcome, and are exempt from fees Welcoming dogs only Food and water bowls are available ### Children and extra beds Children are welcome Children up to the age of 6 years can stay for free if using existing beds when occupying the parent or guardian's room Free cribs are available on request at the property ### Property payment types ## Important information ### Fees You'll be asked to pay the following charges at the property. Fees may include applicable taxes: - A tax is imposed by the city: CHF 4.00 per person, per night for adults; CHF 2.00 per night for guests aged 9-16 years old. This tax does not apply to children under 9 years of age. We have included all charges provided to us by the property. ### Optional extras - Pet fee: CHF 15 per pet, per day - Service animals are exempt from fees The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change. ### You need to know Extra-person charges may apply and vary depending on property policy Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed This property accepts credit cards, debit cards, and cash This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property ### National rating Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars. ### Property is also known as Backstage Boutique Hotel Backstage Boutique Hotel Zermatt Backstage Boutique Zermatt Backstage Boutique Backstage Boutique Hotel Hotel Backstage Boutique Hotel Zermatt Backstage Boutique Hotel Hotel Zermatt ## Frequently asked questions ### Does Backstage Boutique Hotel have a pool? ### How much does it cost to stay at Backstage Boutique Hotel? ### Is Backstage Boutique Hotel pet-friendly? ### How much is parking? ### What time is check-in at Backstage Boutique Hotel? ### What time is check-out at Backstage Boutique Hotel? ### Where is Backstage Boutique Hotel located? ## Have a question? Beta Get instant answers with AI powered search of property information and reviews. Ask a question ## Reviews ## Backstage Boutique Hotel Reviews 9.4 ### Exceptional All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.[More information](https://www.expedia.ca/lp/b/content-guidelines) ### 9.6 Cleanliness ### 9.6 Location ### 9.6 Staff & service ### 9.4 Eco-friendliness ### 9.4 Property conditions & facilities 10 - Excellent 272 8 - Good 68 6 - Okay 20 4 - Poor 5 2 - Terrible 0 ## Reviews ### 10/10 Excellent #### Timothy Jul 18, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Excellent location - very friendly helpful staff ##### Timothy Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### William Aug 27, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Convenient to train. Super friendly staff. Good shower. Great breakfast. ##### William Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Tomasz Jul 26, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Amazing unique stay Amazing hotel in an amazing place. So unique and interesting. The staff were amazing and accommodating. ![](https://a.travel-assets.com/ugc/hotel-reviews/2bf87d2c-9a60-4de2-8b06-800e0e68b261-1753548970281.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/04a611e4-d422-4eb2-8039-0f95ad37fb5c-1753548978873.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/2ce0c247-dd72-418f-9426-a12de99fa374-1753548977401.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/db26dd7c-7f34-412d-84ff-a358cb2c36f8-1753548979346.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### Tomasz Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### sharon ka suet Sep 3, 2025 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Best hotel in Switzerland My favourite hotel in Switzerland so far ! The decor is stylish and comfortable. The staff is amazing. Our room has a balcony with the Matterhorn view. We love the breakfast and the spa. The spa is very interestingly designed and it’s free for the guests. Great experience! ![](https://a.travel-assets.com/ugc/hotel-reviews/492dfe65-d6e3-426f-8462-c97fc116c2ed-1756885745862.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/f4462fc1-10f9-4807-a5a9-52eaa9b022d1-1756885745408.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/b71bbf73-711f-4e3b-b275-faa2ffb06a4f-1756885746122.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/ab4911da-9690-41d7-80ab-15e035fd66ce-1756885746165.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### sharon ka suet Stayed 2 nights in Aug 2025 ### 10/10 Excellent #### Paul Jun 23, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Wonderful staff in a stunningly beautiful ##### Paul Stayed 2 nights in Jun 2025 ### 10/10 Excellent #### Michelle May 15, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Staff was incredibly gracious and helpful. Perfect location. ##### Michelle Stayed 2 nights in May 2025 ### 10/10 Excellent #### Lisa Sep 5, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Very lovely staff. Room a but weird and not terribly good UX. ##### Lisa Stayed 4 nights in Aug 2025 ### 10/10 Excellent #### rabia May 10, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very cute hotel. Beautiful view from breakfast room. Plenty of spa amenities included. 4 minute walk to train station. ##### rabia Stayed 2 nights in May 2025 ### 10/10 Excellent #### Lindsey Jul 22, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Absolutely lovely stay in the family suite. The staff stored our luggage for us, when we arrived earlier than expected. The welcome tea was a wonderful surprise, and the breakfast was great. the room was beautiful, and very clean. My kids loved the use of the hot tub and cold plunge. Easily walkable from the train station, and great location downtown!! Would absolutely come back! ##### Lindsey Stayed 2 nights in Jul 2025 ### 10/10 Excellent #### Blake Feb 21, 2024 Liked: Cleanliness, staff & service, property conditions & facilities Very special boutique style hotel great location in the heart of the action! ##### Blake Stayed 2 nights in Feb 2024 ### 10/10 Excellent #### Verified traveller Dec 8, 2023 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort It was great and staff was great ##### Verified traveller Stayed 4 nights in Dec 2023 ### 10/10 Excellent #### Ryan Nov 19, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Beautiful unique design aesthetics, view of the Matterhorn from the balcony was a big plus. Friendly staff, generous breakfast. Great place. Exceeded expectations. ##### Ryan Stayed 3 nights in Nov 2024 ### 10/10 Excellent #### Kate Dec 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We had an incredible stay at Backstage hotel. The staff were always so welcoming and ready to help. The room and available amenities absolutely exceeded our expectations. It is a beautiful place with unique architecture. Perfect location. I would recommend to everyone and stay again! ##### Kate Stayed 2 nights in Dec 2024 ### 10/10 Excellent #### Rahul Sep 13, 2025 Liked: Cleanliness, staff & service, property conditions & facilities Review I recently had the pleasure of staying at an amazing hotel that exceeded all expectations. The room was uniquely designed, offering a blend of comfort and aesthetic charm that made our stay memorable. What truly set this experience apart was the exceptional service. Celebrating our anniversary, we were delighted to find a beautifully set breakfast table arranged in a perfect spot, adorned with chocolates, champagne, and fresh flowers—a thoughtful gesture that added a personal touch to our celebration. The staff were outstanding, attentive, and genuinely committed to ensuring our comfort. The culinary offerings were equally impressive, with a made-to-order breakfast that featured fresh, delicious options tailored to our preferences. They have a fantastic spa too which we did not have time to visit but it looked truly exceptional. Overall, this was one of the best hospitality experiences we've ever had, marked by impeccable service, excellent amenities, and a warm, welcoming atmosphere. ##### Rahul Stayed 2 nights in Sep 2025 ### 8/10 Good #### Oliver Sep 24, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Decent hotel. Renovated in 2012 so starting to feel a little bit tired around the edges. Great location ##### Oliver Stayed 3 nights in Sep 2024 ### 10/10 Excellent #### Zachariah Jul 13, 2024 Liked: Cleanliness, staff & service, property conditions & facilities, room comfort #### Great stay in zermatt Highly recommend. Great location. Great food md service. My wife found the bed too firm but outside of that the place is comfortable, and welcoming. ##### Zachariah Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### Jacob Nov 1, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Hotel staff were all fantastic. View of the Matterhorn from the room's balcony. Architecture and art was very interesting and cool. All of that created an amazing experience. ##### Jacob Stayed 2 nights in Oct 2023 ### 10/10 Excellent #### John Apr 23, 2025 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Where do I start. We had booked for two nights but got hit with an incredible, once in a century, snowstorm. This led to nearly 2 days of no electricity and three days of no trains leading to us needing to stay four nights instead. I can’t praise the management and staff enough for the care, service and hospitality they showered on us. What could have been a nightmare turned in to an unforgettable experience and we can’t thank them enough. ![](https://a.travel-assets.com/ugc/hotel-reviews/49da891b-bcac-4a93-a935-93c37908d40b-1745407346434.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/e423ab77-c87b-4a5f-b0b0-da34cdff5f06-1745407347154.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ![](https://a.travel-assets.com/ugc/hotel-reviews/a3bd88c3-75f0-49b0-81bf-af12cd246915-1745407346647.jpg?impolicy=resizecrop&rw=204&ra=fit&q=high) ##### John Stayed 2 nights in Apr 2025 ### 8/10 Good #### Michael May 13, 2024 Liked: Staff & service, amenities, property conditions & facilities Can’t beat the location. Lighting was overly complex, and could have really used some kind of low night lighting. Overall it was unique and worth checking out. ##### Michael Stayed 1 night in May 2024 ### 10/10 Excellent #### roxana Sep 6, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Personal súper nice and helpful. The hotel is beautiful and located near shops and restaurants (walking distance). The rooms are super cozy. The spa is included in the price of the room and it is about experiencing the creation. You will love it. Breakfast is also included and it is delicious and has variaty. Love staying there ##### roxana Stayed 1 night in Sep 2023 ### 8/10 Good #### brenden Aug 1, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities The hotel is very well located and easy to access from the shuttle station on foot with suitcases. Our room had a terrific view of the Matterhorn. The staff were very courteous and the included breakfast was sufficient. The air conditioning lacked power to cool the room in the heat of summer but it was better than no A.C at all. Would return to the same hotel in the future. ##### brenden Stayed 2 nights in Jul 2024 ### 8/10 Good #### Darren Aug 6, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities We loved the hotel. The room was amazing, with views of the Matterhorn and staff were always helpful. I would have given a 5 star rating, however, some of the blinds and windows were broken and the room was advertised as the Sky and Stars suite, yet some roof windows wouldn't open and were clearly broken and some of the roof blinds were either missing or broken and unable to open, one of them directly above the main bed. ##### Darren Stayed 2 nights in Jul 2024 ### 10/10 Excellent #### diana Sep 11, 2023 Liked: Amenities Very unique and clean! ##### diana Stayed 1 night in Sep 2023 ### 10/10 Excellent #### Carmen Oct 21, 2024 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Very nicely decorated, soft sheets, very good breakfast, very centric location. The staff were very friendly, courteous and helpful, including the bed breakfast staff. And Carmen at the front desk was great! She gave us great recommendations! Freshly squeezed OJ! Good variety of food items. The bed was very comfortable, amazing views from the deck. The spa was fantastic too and it was included. We had daily beverages in our bedroom and snacks and it was included too. We would definitely stay there again. And needless to say, Zermatt was just amazing! ##### Carmen Stayed 2 nights in Oct 2024 ### 10/10 Excellent #### Jocelyne Aug 18, 2023 Liked: Cleanliness, staff & service, amenities, property conditions & facilities Your property is so unique and lovely. Our "Stars and Sky" Suite was just pure beauty! Everything was just stellar! The Spa was a treat for all the senses. WELL DONE! We just loved the artistic flare. We will return for sure! ##### Jocelyne Stayed 1 night in Aug 2023 ## Expedia's Latest Trends ### Hotels > [V Hotel Dubai, Curio Collection by Hilton](https://www.expedia.ca/Dubai-Hotels-V-Hotel-Dubai.h13320158.Hotel-Information) > > [Marien Puerto Plata - All Inclusive](https://www.expedia.ca/Puerto-Plata-Hotels-Be-Live-Collection-Marien-All-Inclusive.h874140.Hotel-Information) > > [Hotels in Queens](https://www.expedia.ca/Queens-New-York-Hotels.0-n149004-0.Travel-Guide-Filter-Hotels) > > [HYATT house Boston/Waltham](https://www.expedia.ca/Boston-Hotels-HYATT-House-BostonWaltham.h64132.Hotel-Information) > > [Hotels in Hecla Island](https://www.expedia.ca/Hecla-Island-Hotels.d177528.Travel-Guide-Hotels) > > [Roycroft Inn](https://www.expedia.ca/East-Aurora-Hotels-Roycroft-Inn.h7511809.Hotel-Information) > > [Dairy Homestay](https://www.expedia.ca/Toronto-Hotels-Dairy-Homestay.h23553005.Hotel-Information) > > [Four Seasons Hotel One Dalton Street, Boston](https://www.expedia.ca/Boston-Hotels-Four-Seasons-Hotel-One-Dalton-Street.h33464201.Hotel-Information) > > [Hotels in Old City](https://www.expedia.ca/Old-City-Jerusalem-Hotels.0-n6261673-0.Travel-Guide-Filter-Hotels) > > [Hotels in Southeast Calgary](https://www.expedia.ca/Southeast-Calgary-Calgary-Hotels.0-n553248635976400275-0.Travel-Guide-Filter-Hotels) > > [Hotels near Port of Piraeus](https://www.expedia.ca/Port-Of-Piraeus-Hotels.0-l6173316-0.Travel-Guide-Filter-Hotels) > > [Hotels in Quincy](https://www.expedia.ca/Quincy-Hotels.d55920.Travel-Guide-Hotels) > > [All Inclusive Resorts and Hotels in Hawaii](https://www.expedia.ca/Destinations-In-Hawaii-All-Inclusive-Hotel.0-0-d213-tAllInclusiveHotel.Hotel-Filter-Destinations) > > [Sofitel Krabi Phokeethra Golf & Spa Resort](https://www.expedia.ca/Krabi-Hotels-Sofitel-Krabi-Phokeethra-Golf-Spa-Resort.h1591395.Hotel-Information) > > [Hotels near Montmorency Falls](https://www.expedia.ca/Montmorency-Falls-Hotels.0-l6072641-0.Travel-Guide-Filter-Hotels) > > [Days Inn & Suites by Wyndham Strathmore](https://www.expedia.ca/Calgary-Hotels-Days-Inn-Suites-By-Wyndham-Strathmore.h1710978.Hotel-Information) ### Flights > [Flights from London (LHR) to Chek Lap Kok (HKG)](https://www.expedia.ca/lp/flights/lhr/hkg/london-to-hong-kong) > > [Flights from Detroit (DTW) to Mralino (SKP)](https://www.expedia.ca/lp/flights/dtw/skp/detroit-to-skopje) > > [Flights from Kingston (KIN) to Washington (DCA)](https://www.expedia.ca/lp/flights/kin/dca/kingston-to-washington) > > [Flights from Montreal (YUL) to Santiago de los Caballeros (STI)](https://www.expedia.ca/lp/flights/yul/sti/montreal-to-santiago) ### Activities ### Vacation Rentals > [Dubai Vacation Rentals](https://www.expedia.ca/Destinations-In-Dubai.d1079.Vacation-Rental-Destinations) ### General